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Hotel Narula's Aurrum

4.0 star property
International cuisine awaits at Narulas restaurant while the sunny terrace offers a perfect spot to relax after exploring the Golden Temple

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Photo gallery for Hotel Narula's Aurrum

Royal Suite | Minibar, in-room safe, desk, iron/ironing board - Hotel Narula's Aurrum (Amritsar)
Hallway - Hotel Narula's Aurrum (Amritsar)
Royal Suite | Minibar, in-room safe, desk, iron/ironing board - Hotel Narula's Aurrum (Amritsar)
Restaurant - Hotel Narula's Aurrum (Amritsar)
Reception - Hotel Narula's Aurrum (Amritsar)
Hotel Narula's Aurrum, steps from the Golden Temple, offers a comfy base with amenities. Enjoy international dishes at the restaurant, unwind on the sunny terrace, and stay connected with in-room WiFi. Free self-parking and dry cleaning services add convenience.

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room, 1 King Bed

  • 14 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, iron/ironing board

Executive Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Royal Suite

Royal Suite | Minibar, in-room safe, desk, iron/ironing board

Royal Suite

  • 23 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, iron/ironing board

Family Suite

  • 23 sq m
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

About the neighborhood

Map
Narula's Mall, Mall Road, Amritsar, Punjab, 143001

What's nearby

  • chhatta chowk market red fort
    Hall Bazaar
    20 min walk - 1.1 miles
  • Katra Jaimal Singh Market
    Katra Jaimal Singh Market
    6 min drive - 1.6 miles
  • Maharaja Ranjit Singh Panorama
    5 min walk - 0.3 miles
  • Maharaja Ranjit Singh Museum
    7 min walk - 0.4 miles
  • Maha Raja Ranjit Singh's Statue
    7 min walk - 0.4 miles

Restaurants

  • Makhan Fish
    17 min walk
  • Novelty
    3 min walk
  • KFC
    3 min walk
  • Sharma Jalebi Wala
    10 min walk
  • Aam Papar Lubhaya Ram
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 9:00 AM to 11:00 AM for a fee: INR 400 for adults and INR 300 for children
  • A restaurant

Restaurants on site

  • Narulas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

Yes, there's a shuttle from the airport to the hotel that runs on request.

This hotel is situated in the entertainment district.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Narula's Aurrum Reviews

6.0

5.6

Cleanliness

6.8

Location

6.2

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 5 out of 42 reviews
Rating 8 - Good. 14 out of 42 reviews
Rating 6 - Okay. 8 out of 42 reviews
Rating 4 - Poor. 4 out of 42 reviews
Rating 2 - Terrible. 11 out of 42 reviews

Reviews

Verified

2/10 Terrible

BALRAJ

Disliked: Cleanliness, property conditions & facilities

Not 4-Star It is 1-Star Max 2-Star

So we booked last minute due to some protest in Punjab. On hotels.com it is 4-star but it is 1-Star as 1. Hotel is undergoing renovation 2. the rooms were very dirty 3. Security guard was used as Guest and as a janitor at night 4. Hotel is inside a market - all nearby area is dirty/filthy 5. Lobby is small 6. Restaurant is outside and not in good condition, the entry door is rusted 7. Breakfast quality just ok (Sandwiches, Chana-Puri... Plus points 1. the hotel is under renovation, maybe in future it might be better 2. Front desk has courteous staff Needs 1. More Managers 2. More Cleaning Criteria enforces by Managers 3. Fix broken/hanging Doors and Windows
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Sukhpreet

Wet smell
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Jasmin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service. No towels were given, when we asked they were damp wet. Very very unsanitary. Blankets were not washed. Never ever stay in this hotel.
Verified

2/10 Terrible

Hiro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Unsatisfied

The bedsheets and pillow covers were not washed. It appears they were pre used by some other guest before us.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
excellent personnel at 3am they fixed hot shower and found for me a adapter
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in Amritsar. Near the Golden Temple and other tourist sites. Good sized clean AC rooms. Staff were helpful. Good basic breakfast buffet. No other eating places near by but the hotel has an attached well priced restaurant.
Stayed 1 night in Jun 2019
Verified

4/10 Poor

S

Disliked: Cleanliness, amenities, property conditions & facilities
there were small cockroaches running around the room. the walkway to the room was dimly lit. wont be returning back to this hotel.
Stayed 2 nights in May 2019
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Ivhave seen worst housekeeping service ever. Will never recommend this hotel to anyone.
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Rashmi

Liked: Staff & service, property conditions & facilities, room comfort

Overall v good stay

Hotel is good. Service is amazing The staff took good care and made sure we are comfortable. Only one thing is it had ants but little which when we told them, they took care of it immediately.
Stayed 1 night in Jun 2018
Verified

8/10 Good

Jasmeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good & friendly staff

Nice hotel and friendly staff. Had a chance to talk with the owner; very friendly personality. Not too far from all attractions. Over all Good & recomendable.
Stayed 3 nights in Apr 2018
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Phone was stolen from my Car manager on duty are very abusive and this was not 4 star property
Stayed 1 night in Apr 2018
Verified

10/10 Excellent

PAVAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service.

Hotel was easy to find. Service was great. From Desk staff allowed us to check in early.. That was great. Sadly Breakfast was not too good..
Verified

4/10 Poor

MARINA

Liked: Room comfort
Disliked: Cleanliness, staff & service

My experience in Amritsar

The hotel needs rennovation, it was dirty , missing water on the bathroom's floor. No toilett paper
Stayed 2 nights in Jan 2018
Verified

8/10 Good

Gautam

Liked: Staff & service

Moderately good hotel near places to visit.

The hotel is located in a busy town centre area of Amritsar which gives easy access to most areas. The room were designed well ( we took a suite) however needed more maintenance and upkeep. Our room was located next to the road side so could hear traffic starting early morning. The linens and towels could do with a better quality. We did not have food in the hotel as Amritsar has so many specialty options for food but the menu looked elaborate and with lot of options. The check in and Check out were smooth and staff were supportive and helpful. I would recommend this hotel for short city stay given the price is reasonable and location is good for travel and shopping. The good part it is it not in the most crowded area of town which allows easy parking and access.
Stayed 2 nights in Dec 2017
Verified

8/10 Good

Prabandha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central, clean, friendly helpful staff, secure.

Hotel Narita exceeded our expectations- very friendly staff, room clean and tidy. Very helpful. We had the hotel car for virtually the entire length of our stay - our driver Ravi made our trip enjoyable - he was very courteous, helpful and patient. Hot water worked well. Couple of things which would have made it a perfect 5 out of 5 was lack of room heating as it got cold in the nights and we did not get a receipt for the hotel expenses at the end of our stay. Also the restaurant food was pretty average. All said, it was excellent value for money and we would come back to this hotel again anytime.
Stayed 2 nights in Dec 2017
Verified

6/10 Okay

shan

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Attitude

The hotel was ok, however make sure you clarify the charges before hand. RAKESH was the only staff who showed a caring feeling. The rest seemed to be interested in getting paid only.
Stayed 1 night in Nov 2017
Verified

2/10 Terrible

Lav

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restaurant better than Hotel

Pictures were deceiving. Hotel is definitely nothing more than a budget hotel. Not worth the price we paid. Mall next to hotel closed down. No proper entrance at the hotel, we had to stop the car in the middle of the road to unload our baggage. Rooms were not clean and the whole hotel was poorly managed. Had difficulty opening and closing the room door. Fridge and water heater were not working. Aircond temperature cannot be adjusted and the fan kept making a squeaky noise throughout the night.Internet was not working properly. Would not recommend the hotel as its overpriced for the quality offered.
Stayed 1 night in Sep 2017
Verified

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Well overall stay was good except there service. For eg. When we checked in to the room towel was not available in the washroom and it took 6 hrs and 4 calls to the reception to get the towel . Tea and pakora is good but it will take another hour to bring the same to your room
Stayed 1 night in Aug 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exellent food in the restaurant

Good hotel & good food. Hotel staff very helpful. Location of hotel is good.
Verified

2/10 Terrible

Sangeeta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not check in the minute I saw the property! It is NOT a 4 star hotel as shown on your website! Very disappointing
Verified

6/10 Okay

Birinder

Disliked: Cleanliness
it was average. The location is ok. The rooms considering how much we paid were below average.
Verified

8/10 Good

Michel

Liked: Cleanliness, room comfort

Très correct !

Cet hôtel est relativement éloigné du plein centre et donc extérieur à la cohue. Très accessible à partir de l'aéroport, on peut se rendre au Temple d'or en quelques minutes en rickshaw. Les chambres sont relativement grandes et la salle de bain munie d'une véritable douche fermée ! Le petit déjeuner est servi dans le restaurant qui se trouve juste à côté. Il y a un room service où on peut commander tout ce qui est servi au restaurant. Le personnel est agréable mais il faut un peu leur arracher les renseignements au compte goutte !
Verified

6/10 Okay

Verified traveler

Nice Hotel close to heart of city

The hotel is good except a few things such as if you are visiting by car then the parking space on offer is not very good . You cannot take out your vehicle from parking frequently. Secondly the room service starts from 8 AM in the morning, so you have to wait for your morning tea till 8 am.
Verified

2/10 Terrible

sheela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

shoddy

not worth the money. towels were old, yellow n smelly. unkempt rooms and definitely not worth the price that they charge. no toilet in the lobby area. terrible - will not recommend to anyone.