Is Prime Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Prime Hotel?

Self parking is free at this property.

What time is check-in at Prime Hotel?

Check-in start time: noon; Check-in end time: midnight. Late check-in is available during limited hours.

Does Prime Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Prime Hotel located?

Located in Al Abdali, this hotel is within 1 mi (2 km) of Abdali Boulevard and Al Abdali Mall. Shmaisani Hospital and The Prime Ministry are also within 1 mi (2 km).

10/10 Excellent

Mona

Nov 26, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a wonderful place, well priced and perfect for a trip that we didn’t expect to last eight days in this hotel and we are so grateful that we were able to feel like we were at home. You’ll love the staff and it’s a great size room for the price. Be sure to walk the area you’ll enjoy it.

Stayed 1 night in Nov 2023

10/10 Excellent

Mari

Jun 11, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

It's a small city hotel and is right opposite Hilton Amman if you struggle to find the location. There's no eating facilities in the hotel but there are many restaurants, takeaways and small local supermarkets in the neighbourhood so you'll have no problem for food and drink. Cash points are nearby. Abdali Boulevard and Mall are also in a short walking distance. The rooms are clean & quite large with air-con, mini fridge, UK and EU sockets, basic amenities and a free large bottle of water :) On my arrival I had a trouble since my suitcase didn't arrive at Amman airport. It delayed my airport pickup time a lot but the hotel receptionist Mervat made sure that everything was fine and the taxi driver would be waiting for me as long as it took (obviously I paid the extra for that). She was really responsive and helpful throughout. The evening receptionist Jamal was also friendly and very kind, without his help I wouldn't have been able to find a place to do the last-minute emergency shopping to get all necessary items for my missing belongings. It's a perfect little hotel with lovely hotel staff. I would definitely stay here again if I visit Amman :)

Stayed 1 night in May 2023

6/10 Okay

Mohammad

Jul 18, 2025

Nice location The

Stayed 1 night in Jul 2025

2/10 Terrible

rami

Jul 11, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was not ready, I had to take my bags to the room. Made us wait 1hr before we got to the room, we had 1 toilet paper in the bathroom and have to ask for another if you ran out. Tv had one channel on it. No breakfast. Towels are dirty and have to ask for more next days. They did not seem to be surprised by our complaints. Ripoff will never ever book there again. Pics are way different from reality. Big no no. Perfect for pets only.

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Apr 28, 2025

Liked: Cleanliness, staff & service, room comfort

Great hotel for the price

Nice hotel and convenient location to my friends place. Be careful walking around at night. You are warned by staff that the area is known for "extra curricular activities" if you get what i mean. I had this experience when walking at night to the shops as a car pulled beside me and asked if i wanted to visit a "beautiful place with beautiful women".

Stayed 2 nights in Apr 2025

10/10 Excellent

Siham

May 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne énergie, hôtel sympa, accueil fabuleux

Stayed 7 nights in May 2024

10/10 Excellent

HASAN

Jan 31, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

temiz bir hotel.hiltonun tam karsısında..

hotelin en güzel özelliği hilton hotelin girişinin tam karşısında.dolayısıyla ammanda herhangi bir yerden taksi ile gelmek istediğinizde hiltona gitmek istiyorum.hotelim yakınında derseniz kolaylıkla gelebilirsiniz.ben çok faydasını gördüm.hotel temiz.fiyatına göre çok makul.odada büyük şişe su.ve sallama çay var.resepsiyon çok iyi.özellikle MERVAT HANIM her konuda yardımcı oldu.özelllikle teşekkürü fazlasıyla hakediyor.hotelin yanında market ve restourantlar var.downtownda kalmanızı tavsiye etmem.havalimanından gelen bizim havas benzeri aracta hotelin yakınından geciyor.abdalali gecidinde inmeniz gerek.

Stayed 1 night in Jan 2024

8/10 Good

Eric

Nov 19, 2023

Liked: Cleanliness, staff & service

Clean and quiet. Simple but it was all I needed

Stayed 4 nights in Nov 2023

4/10 Poor

Ahmad

Sep 16, 2023

Disliked: Amenities

Overall a bad place and the area is not safe for a family

Stayed 2 nights in Sep 2023

10/10 Excellent

omar

May 20, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Esta convenientente ubicado y su personal rs muy amable

Stayed 1 night in May 2023

10/10 Excellent

Rami

May 13, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best

I recently had the pleasure of staying at the Prime Hotel and I must say, it was an unforgettable experience. From the moment I arrived, I was impressed with the warm welcome I received from the staff. They were friendly, courteous, and went out of their way to ensure that my stay was comfortable and enjoyable. One of the things that stood out to me was the cleanliness of the rooms. The housekeeping staff did an excellent job of maintaining a high level of hygiene, which was especially important during these times of heightened health concerns. The bed was comfortable, the linens were crisp, and the room had all the amenities I needed to feel right at home. But what really made my stay at the Prime Hotel exceptional was the VIP treatment I received. From the personalized service to the attention to detail, it was evident that the hotel staff truly cared about making my stay special. They went above and beyond to ensure that I had everything I needed and that all my requests were promptly attended to. I would also like to extend a special thanks to Mervat, who was instrumental in making my stay at the Prime Hotel such a memorable one. Her professionalism, attention to detail, and willingness to go the extra mile to ensure my comfort did not go unnoticed. She truly made me feel like a VIP, and I am grateful for her kindness and hospitality. Overall, I cannot recommend the Prime Hotel highly enough. If you are looking for a clean, comfortable, and luxurious stay.

Stayed 4 nights in May 2023

4/10 Poor

Karin

Feb 24, 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Give the hotel a renovation

The service from Mervat was excellent regarding drivers assistance. The receptionist did not speak/understand English . The hotel is warn down and need a renovation. In the room only the light in the ceiling was working the rest of the lights was broken - the bedcover and the carpet was dirty etc etc. we cancelled our second night. The pictures of the hotel gives a wrong impression of the standard. Family Sevaldsen

Stayed 1 night in Feb 2023

6/10 Okay

Mohamed

Nov 13, 2022

Liked: Staff & service

Stayed 4 nights in Nov 2022

10/10 Excellent

Annette

Jun 3, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely recommended

Really nice and charming little hotel. Very friendly and helpfull staff. Bright rooms with modern furniture and nice color scheme. Positive atmosphere.Nice neighborhood with cafes and restaurants

Stayed 5 nights in May 2022

2/10 Terrible

Farid

May 2, 2022

Disliked: Cleanliness, amenities, property conditions & facilities

Für Sauberkeit bekommt dieses Hotel einfach eine -100 von 1000, Tücher und Bettwäsche waren ausgenutzt und fast schwarzfarbig, die Dusche hat nicht ordentlich funktioniert, sodass eine normale Dusche gut wie gar nicht möglich war, Zimmer wurde trotz mehrfacher Anforderungen gar nicht gereinigt. Die Klima Anlage war viel zu laut !!!, man musste sie ausschalten um schlafen zu können. Also die Bilder die man hier sieht haben wirklich nichts mit der Realität zu tun. einfach FINGER WEG !!!! 3 Sterne für so ein Hotel ist lächerlich. For cleanliness, this hotel simply gets a -100 out of 1000, towels and bed linen were worn and almost black in color, the shower didn't work properly, so that a normal shower was almost impossible, the room wasn't cleaned at all despite repeated requests. The air conditioner was way too loud!!!, you had to turn it off to be able to sleep. So the pictures you see here really have nothing to do with reality. just FINGER AWAY!!!! 3 stars for such a hotel is ridiculous. من أجل النظافة ، يحصل هذا الفندق ببساطة على -100 من أصل 1000 المناشف وأغطية السرير باليه ولونها أسود تقريبًا ، ولم يعمل الدش بشكل صحيح ، لذا كان الاستحمام العادي شبه مستحيل ، ولم يتم تنظيف الغرفة في كل ذلك على الرغم من الطلبات المتكررة. كان صوت مكيف الهواء مرتفعًا جدًا !!! ، كان عليك إيقاف تشغيله حتى تتمكن من النوم. لذا فإن الصور التي تراها هنا لا علاقة لها بالواقع. فقط ابق بعيدا عن هذا الاوتيل!!!! 3 نجوم لهذا الفندق شيئ مثير للسخرية.

Stayed 6 nights in Apr 2022

6/10 Okay

ALBERTO

Apr 23, 2022

Liked: Staff & service, amenities

La unicacion y rl perdonal que labora

Stayed 4 nights in Apr 2022

8/10 Good

Ashunti

Mar 30, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very friendly! Nice deal

Stayed 1 night in Mar 2022

10/10 Excellent

amalAttal, USA

Sep 25, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice hotel staff. Hotel very clean and great customer service. Highly recommend this hotel. Great location. We had a great stay very happy😀

Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Mar 31, 2019

Disliked: Cleanliness, staff & service

Quality-price very fair... some of the staff really nice and helpful, others not at all...

Stayed 7 nights in Mar 2019

8/10 Good

Loz

Jan 6, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean room with bit colour to liven up. Good hotel

Stayed 1 night in Jan 2019

10/10 Excellent

Tom, Dubai

Mar 3, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good service

Had great time in the place. The hotel staff was warm and flexible. Great location and nearby places.

Stayed 4 nights in Feb 2018

2/10 Terrible

Kenny

Dec 2, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be careful of your Payment

Payment is not mention pay at hotel and when you were upon to check-in, they want your physical credit card. Dont assume the information given to Expedia means they had capture your payment. This hotel cannot capture your payment automatically like other hotel do. Very bad experience. It is advisable to walk-in and stay if you want. Useless to book this hotel on whatever platform as this hotel cannot capture automatically your payment and make you feel extremely inconvenient because you have to show the credit card again. If the guest forgot to bring the credit card, just ignore your stay there. If you plan your trip by assuming to paid all before you check-in, just ignore this hotel and you may get to other hotel. Thanks.

Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Oct 2, 2017

Liked: Cleanliness, staff & service, room comfort

Nice basic hotel

Nice hotel, attractive spacious room. Queen bed was two twins together, and could feel the springs a bit but not bad. Clean modern bathroom. Nice window view. Shmeisani neighborhood, close to the Abdali mall (but take a cab - not a pedestrian friendly city).

Stayed 3 nights in Sep 2017

8/10 Good

John

Mar 21, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime Hits the Big Things but Misses the Small

Prime Hotel is a boutique hotel near the 3rd Circle in Amman Jordan and it is maddening in that it hits the big stuff right and misses the little things. Some things it does quite well and other things it just misses entirely. The neighborhood is safe (there's a tourist police station a block away) and there's a nightclub a block away, so expect some music late into the night. Pros: * The room and bathroom are spacious and stylish. * The front desk staff is generally helpful. * A good mix and lots of restaurants in the immediate area. Cons: * After I checked in I found out that there were NO towels in the bathroom. I had to call to the front desk and they delivered two towels. * The wifi was spotty at best, even after calling the front desk to reset the router. Instead of using the hotspot for my floor, I ended up using the hotspot for the lobby from my room. * When I went to the restaurant to have breakfast, I found the cook asleep. When I came back an hour later, he was still asleep so I can't comment on the breakfast.

8/10 Good

Dominique

Dec 6, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel propre, personnels sympas

Bon rapport qualité prix. Hôtel propre. N'a aucun distributeur de boissons en cas de soif la nuit.

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Prime Hotel Reviews

Reviews

7.2/10

8.0/10

5.8/10

6.8/10

6.8/10

Reviews

10/10 Excellent

Mona

Mona

10/10 Excellent

Mari

Mari

6/10 Okay

Mohammad

Mohammad

2/10 Terrible