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Crystal Suites

3.0 star property
Hotel in Amman with free valet parking and a fitness center

Choose dates to view prices

Photo gallery for Crystal Suites

Lobby lounge
Suite, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board
TV
Restaurant
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Room service
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
TV
Separate bedroom
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room

Double Room | In-room safe, desk, soundproofing, iron/ironing board

Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Bathrobes
Minibar
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
TV
2 bedrooms
  • 65 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

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Step into the grand lobby, featuring a checkered floor, ornate chandelier, and comfortable seating area.

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  • Kitchen
  • Parking included
  • Free WiFi
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Al Ahfad Hotel Apartments

About the neighborhood

Map
5th Circle, Al-Kindi Street, Towards King Abdulla Gardens, Amman, 11183

What's nearby

  • Abdoun Bridge - 2 min drive - 1.4 miles
  • The Galleria Mall - 2 min drive - 1.4 miles
  • Abdali Boulevard - 2 min drive - 1.7 miles
  • Al Abdali Mall - 4 min drive - 2.4 miles
  • TAJ Mall - 4 min drive - 1.9 miles

Getting around

  • Queen Alia Intl. Airport (AMM) - 43 min drive

Restaurants

  • ‪Roberto’s - ‬3 min walk
  • ‪Zenith - ‬8 min walk
  • ‪Espresso Lab - ‬8 min walk
  • ‪The Green Lounge Lobby - ‬6 min walk
  • ‪Crystal Restaurant - ‬6 min walk

About this property

Crystal Suites

Hotel near Al Abdali Mall
A terrace, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Crystal Suites. In addition to a gym and a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and a front-desk safe
  • Tour/ticket assistance, meeting rooms, and concierge services
Room features
All guestrooms at Crystal Suites boast thoughtful touches such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers
  • TVs with satellite channels
  • Refrigerators, free infant beds, and electric kettles

Languages

Arabic, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathrobes
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: JOD 35.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Crystal Suites Amman
Crystal Suites Hotel Amman
Crystal Suites Aparthotel Amman
Crystal Hotel Amman
Crystal Suites Aparthotel
Crystal Suites Hotel
Crystal Suites Amman
Crystal Suites Hotel Amman

Frequently asked questions

Is Crystal Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crystal Suites?

Self parking and valet parking are free at this property.

What time is check-in at Crystal Suites?

Check-in start time: 2 PM; Check-in end time: 11:30 PM.

What time is check-out at Crystal Suites?

Check-out is at noon.

Does Crystal Suites provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JOD 35.00 per vehicle applies.

Where is Crystal Suites located?

Located in Zahran, this hotel is within a 10-minute walk of Embassy of Bulgaria, Arab Medical Center, and Embassy of Bangladesh. Embassy of Thailand and Embassy of Canada are also within 15 minutes.

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Crystal Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 19 reviews
Rating 8 - Good. 6 out of 19 reviews
Rating 6 - Okay. 3 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 2 out of 19 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

8.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Jenny Jazmin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo, no fueron ni para comunicarse

Mi vuelo llegaba con tiempo para antes de las 11:30 que fue el horario límite que compartieron para el check in, sin embargo nos detuvieron mucho tiempo en el chequeo del pasaporte, nos pasaron con unos oficiales y demás, por lo que intente comunicarme con el hotel por teléfono para avisar el inconveniente, nunca me respondieron, después de mucho tiempo, por fin logramos salir, cambiamos dinero y compré un sim Jordan, estuve marcando al hotel y tampoco me respondieron, llegamos al hotel poco antes de las 12 y estaba cerrado, estuvimos casi 1 hora fuera tocando y esperando ver si alguien pasaba desde el cristal, marcando nuevamente y nada, tuvimos que buscar otro alojamiento casi a la 1 am, jamás se comunicaron, no enviaron msj ni por la app ni al número que deje registrado, jamás me había pasado algo así, pésimo.
Stayed 1 night in May 2021

10/10 Excellent

Amany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Laween

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Stayed 2 nights in Mar 2021

8/10 Good

Ashurina

Stayed 4 nights in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Centrally located, great staff. Been going for years.
Stayed 2 nights in Jan 2020

8/10 Good

abdulmajeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The general ambiance is great! The rooms are clean and staff are friendly
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt very comfortable at this hotel and the staffs were all nice and friendly - thank you Shukri and Ihassan for your excellent service and omelette !
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Property was ok. Rooms were clean. If you are on a budget; this works well; amount of space is sufficient. The area is apparently a high valued area as there is a Four Seasons across the street, a Sheraton on the Corner, a Fairmont on the other corner, and a Brand new Ritz-Carlton being constructed next door.
Stayed 1 night in Mar 2019

4/10 Poor

Fares

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again!

The room was not well prepared;it was very cold,they should warm it before few hours at least! Breakfast was poor Location was inconvenient (they can’t do any thing of course!)
Stayed 5 nights in Jan 2019

6/10 Okay

ashok

Disliked: Property conditions & facilities, room comfort
This hotel is a little worn out. It definitely needs some updating. We had to switch rooms twice because the heater was not working in the room. I would not recommend this hotel.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Stayed 3 nights in Dec 2018

8/10 Good

Kenny, Asheville, NC USA

Liked: Cleanliness, staff & service

The hotel is nice. The location is good.

The room is clean, but only down side is that our window is faced to the main road. There were too many traffic in the whole night that made me can not sleep.
Stayed 2 nights in Apr 2018

4/10 Poor

Salim, New York

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Small hotel for budget business travelers

Price is good but room are small and showers are extremely small. Nosey corridors and you can hear people talking. Breakfast is very poor selection with overcrowded seats and tables. There is nothing close by but taxis are available. I was happy to checkout from this hotel and get much better hotel for the same room rate.

8/10 Good

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mishap on Hotel.Com hotel booking.

We had a bad experience that cost us about USD $30 made from the airport since the pre arranged transport did not turned up. The staff at the Queen Alia Airport visitor counter eventually help. We are ever great full to her. We found out that the prior booking made through Hotel.com had been cancelled and the booking transferred from Crystal Suite to their sister hotel, Crystal Hotel. This situation is uncalled for. Hotel.Com is responsible for this. The rating I made above is for Crystal Hotel. The staff there had made our stay confortable given the circumstances we were in.

2/10 Terrible

Thierno

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception has the willingness to help but they are not trained. Room reserved for late arrival but it was not ready. Rooms are dark and very old

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Not clean

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well organised and great service

For a 1 night stay during a layover in Amman, this hotel was perfect. The staff went above and beyond to make my stay an easy one. They organised everything for me, such as airport transfers, a trip around Amman on the way back to the airport and gave recommendations of where to eat and drink after I had arrived late. I could not have asked for more. In the surrounding area there are a few other hotels and it is just a short taxi ride into the centre of Amman. This hotel, especially it's staff, was perfect for my needs.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real deal in Amman

We really enjoyed our stay! Four of us had a two bedroom suite and were very satisfied with the value for money. Highly recommend.