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Hotel & Spa Hacienda Panoaya

3.5 star property
Travelers find tranquility at the onsite spa with rejuvenating massages, while the pool area and garden pathways offer peaceful spots to unwind outdoors

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Photo gallery for Hotel & Spa Hacienda Panoaya

Garden - Hotel & Spa Hacienda Panoaya (Amecameca)
Superior Suite | Down comforters, in-room safe, iron/ironing board, bed sheets - Hotel & Spa Hacienda Panoaya (Amecameca)
Double Room | Balcony - Hotel & Spa Hacienda Panoaya (Amecameca)
Garden view - Hotel & Spa Hacienda Panoaya (Amecameca)
Standard Room | Garden view - Hotel & Spa Hacienda Panoaya (Amecameca)
Hotel & Spa Hacienda Panoaya welcomes guests with a complimentary continental breakfast and daily manager's reception. The property features a spa for relaxation, both indoor and children's swimming pools, and sun loungers where visitors can enjoy comfortable sunbathing.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room | Down comforters, in-room safe, iron/ironing board, bed sheets

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | Down comforters, in-room safe, iron/ironing board, bed sheets

Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite

Superior Suite | Down comforters, in-room safe, iron/ironing board, bed sheets

Superior Suite

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Amecameca is home to Hotel & Spa Hacienda Panoaya. Looking to enjoy an event or a game while in town? See what's going on at Estadio Azteca. Visit our Amecameca travel guide
Map
Carr Federal México-Cuautla Km 58, Amecameca, MEX, 56900

What's nearby

  • Visiting my grandparents in Puebla, Puebla
    Iztaccíhuatl-Popocatépetl National Park
    41 min drive - 20.5 miles
  • Hacienda Panoaya
    2 min walk - 0.1 miles
  • Sacromonte National Park
    17 min walk - 0.9 miles
  • Paso de Cortes
    42 min drive - 21.4 miles

Getting around

  • Benito Juarez International Airport (MEX)
    66 min drive

Restaurants

  • El Castillo De Los Venados
    1 min walk
  • Casa Los Arcos
    2 min drive
  • Manarola Café
    19 min walk
  • Cafe La Estación
    18 min walk
  • Las Camelias
    12 min walk

About this property

Hotel & Spa Hacienda Panoaya

Family-friendly hotel
Take advantage of free continental breakfast, a free daily manager's reception, and a garden at Hotel & Spa Hacienda Panoaya. Adventurous travelers may like the ecotours, a ropes course, and hiking/biking at this hotel. Treat yourself to a massage at the onsite spa. The on-site restaurant, Castillo de los Venados, offers breakfast and brunch. Enjoy onsite activities like archery, ziplining, and horseback riding. Free WiFi in public areas is available to all guests, along with a playground and a sauna.
Other perks at this hotel include:
  • An indoor pool and a children's pool, along with sun loungers
  • Free self parking
  • A banquet hall, a 24-hour front desk, and tour/ticket assistance
  • Coffee/tea in the lobby, smoke-free premises, and luggage storage
Room features
All guestrooms at Hotel & Spa Hacienda Panoaya feature thoughtful touches such as fireplaces, as well as amenities like safes and free bottled water.
Extra amenities include:
  • Designer toiletries and showers

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 9:00 AM to 12:30 PM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Castillo de los Venados

Things to do

  • Archery
  • Children's pool
  • Ecotours
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Playground
  • Ropes course
  • Sauna
  • Ziplining

Family friendly

  • Children's pool
  • Indoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Full-service spa

  • Hot stone massages
  • Swedish massages

Accessibility

  • No elevator

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Free bottled water

More

  • Fireplace
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

& Hacienda Panoaya Amecameca
Hotel & Spa Hacienda Panoaya Hotel
Hotel & Spa Hacienda Panoaya Amecameca
Hotel & Spa Hacienda Panoaya Hotel Amecameca

Frequently asked questions

Does Hotel & Spa Hacienda Panoaya have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Hotel & Spa Hacienda Panoaya pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel & Spa Hacienda Panoaya?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at Hotel & Spa Hacienda Panoaya?

Check-out is at noon.

Where is Hotel & Spa Hacienda Panoaya located?

Situated in Amecameca, this spa hotel is in the same region as Estadio Azteca and Zócalo.

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Reviews

Hotel & Spa Hacienda Panoaya Reviews

9.0

Wonderful

9.6

Cleanliness

8.8

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 89 out of 143 reviews
Rating 8 - Good. 35 out of 143 reviews
Rating 6 - Okay. 12 out of 143 reviews
Rating 4 - Poor. 5 out of 143 reviews
Rating 2 - Terrible. 2 out of 143 reviews

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room! Great views! Lovely historic hacienda!
Stayed 1 night in Dec 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to bring kids!
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a great view of Popocatépetl and Iztaccíhuatl and the staff were very friendly and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Isabel L. De

Liked: Amenities
I really enjoyed my stay a wonderful place
Stayed 2 nights in Oct 2025

10/10 Excellent

Jorge

👍
Stayed 1 night in Dec 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 3 nights in Dec 2023

6/10 Okay

Kerri

Liked: Cleanliness
Very clean and quiet. But, a few important things happened during our stay: 1. The door didn't lock. Front desk told me twice that they had fixed it so i climbed the stairs twice, both times the door opened with just a push again. Down the stairs to insist. It took maintenance 3 tries over a few hours to finally just change the lock entirely. (That included me having to climb the stairs with our luggage at least 3 times; one of the front desk men helped me two of those times thankfully). 2. The sides of the kiddie and adult pools are covered in algae. 3. The water in both pools was cold. My daughter kept shivering. I couldn't even last long in the water myself. I expected warm water due to their advertising "climatizado" but it was definitely not the case. Only the air in the covered pool was warm. No swimming for us. 😕 4. The TV didn't work until someone came to fix it. They said the box had disconnected itself.
Stayed 1 night in May 2023

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Todo hacerca de este lugar fue excelente!
Stayed 1 night in Feb 2026

4/10 Poor

JAIME

Habitación sumamente austera, cafetería cerrada, alberca fuera de servicio, desayunos muy tarde
Stayed 1 night in Feb 2026

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Dec 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio e intalaciones. El parque está excelente para pasar un lindo fin de semana en familia.
Stayed 1 night in Dec 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. We always stay here when we are in the area. And now they have Capybaras!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Noemi

Liked: Cleanliness, property conditions & facilities
Muy limpio y el servicio fue excelente
Stayed 1 night in Dec 2025

4/10 Poor

Martha

Liked: Cleanliness, amenities, property conditions & facilities
No había agua para bañarse Bomba falló Y otra habitación se inundó, baño tapado
Stayed 1 night in Nov 2025

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un lugar hermoso para visitar, los museos (Sor Juana y Volcanes) muy interesantes, hay actividades para toda la familia, muy buena experiencia en general
Stayed 1 night in Nov 2025

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar familiar, donde hay diversiones para diferentes edades
Stayed 1 night in Nov 2025

10/10 Excellent

Maria Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien las habitaciones y su restaurante toda la comida muy sabrosa en general.
Stayed 1 night in Sep 2025

10/10 Excellent

Lidia

Liked: Staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarme
Stayed 2 nights in Sep 2025

10/10 Excellent

Paty

Liked: Cleanliness, staff & service, property conditions & facilities
Fantástica la vista y super acogedoras las camas
Stayed 1 night in Sep 2025

10/10 Excellent

María de la luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Aug 2025

10/10 Excellent

celia

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno la fogata
Stayed 3 nights in Aug 2025

10/10 Excellent

María de la luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio muy limpio instalaciones cómodas y accesibles
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort

Interesante

Interesante, el hotel está lindo, limpio y cómodo, La recepción es muy amable pero el servicio en general de la zona deja mucho que desear, es como si todos en el parque y restaurante estuvieran de malas. Si pienses que habrá alguien que te ayude con la maletaz es un hotel tipo hazlo tu mismo, y después de las 6, no hay comida así que lleva tu kit para cenar desde tu casa
Stayed 2 nights in Aug 2025

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proyecto muy interesante, bien diseñado, hermoso!!
Stayed 1 night in Jul 2025