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Amboseli Serena Safari Lodge

Property class: 4

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Photo gallery for Amboseli Serena Safari Lodge

A nighttime swimming pool with a stone deck, surrounded by palm trees and a building with illuminated windows in the background. - Amboseli Serena Safari Lodge (Amboseli)
Creator video - submitted by Blonde Travel
An outdoor seating area with thatched roof, leather chairs, and tables. - Amboseli Serena Safari Lodge (Amboseli)
A rustic building with a covered porch, a hammock, and a small garden area. - Amboseli Serena Safari Lodge (Amboseli)
A cozy room with a fireplace, wooden furniture, and a bar area with bottles. - Amboseli Serena Safari Lodge (Amboseli)
Located close to Amboseli Elephant Research Camp and Noomotio Observation Point, Amboseli Serena Safari Lodge provides free continental breakfast, a terrace, and a garden. Treat yourself to spa services, such as a facial, a massage, or a manicure/pedicure. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Twin Room, Park View

A hotel room with two beds, a desk, and a chair.

Standard Twin Room, Park View

  • Park view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

A hotel room with two beds, a bench, a wall with animal and bird decorations, and a wooden door.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite

A hotel room with a bed, a nightstand, a lamp, and a wall mural.

Executive Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room

A hotel room with three beds, a standing fan, a wall mural, and a ceiling with recessed lighting.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

A hotel room with three beds, each with a red blanket and white linens.

Standard Double Room

  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A room with a large bed, a wooden bench, a wall-mounted fan, and a door with wooden shutters.

Standard Room

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Amboseli, Amboseli Serena Safari Lodge is in the mountains and in a national park. Noomotio Observation Point is a notable landmark, and the area's natural beauty can be seen at Amboseli National Park and Kimana Gate. Amboseli Elephant Research Camp and Kilimanjaro National Park are two other places to visit that come recommended. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing. Visit our Amboseli travel guide
Map
Amboseli National Park, Amboseli, N/A

What's nearby

  • A savanna landscape with a mountain in the background, a solitary elephant, and scattered trees.
    Amboseli National Park
    1 min walk - 0.0 miles
  • Amboseli Elephant Research Camp
    5 min drive - 0.6 miles
  • Noomotio Observation Point
    27 min drive - 7.3 miles
  • Kimana Gate
    41 min drive - 11.6 miles

Getting around

  • Amboseli (ASV)
    6 min drive

Restaurants

  • Ol Tukai Bar
    13 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM on request
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • Area rugs in room
  • No elevator

More

  • 1 floor
  • At least 80% organic food
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 4:00 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is located within Amboseli National Park. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.
This property is located within a national park, and access is restricted to official gate operating hours. Guests who arrive after the gates have closed will not be able to enter the park or reach the lodge, so it is essential to contact the property after booking and again before arrival to confirm gate times. Guests who intend to participate in scheduled afternoon game drives must confirm the latest arrival time allowed with the property.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Additional fees: USD 60 per person, per night for adults and USD 35 per person, per night for children (from 3 years old to 17 years old)

We have included all charges provided to us by the property.

This property is located within Amboseli National Park. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.

Optional extras

  • Airport shuttle fee: USD 45 per person (one-way)
  • Airport shuttle fee per child: USD 23.00 (one-way), (from 6 to 12 years old)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 7997

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Amboseli Serena Safari Lodge have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–6:00 PM.

Is Amboseli Serena Safari Lodge pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Amboseli Serena Safari Lodge?

Check-in start time: 12:30 PM; Check-in end time: 4:00 PM.

What time is check-out at Amboseli Serena Safari Lodge?

Check-out is at 11 AM.

Does Amboseli Serena Safari Lodge provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–7:00 PM on request. A fee of USD 45 per person applies.

Where is Amboseli Serena Safari Lodge located?

This family-friendly Amboseli hotel is located in a national park, within 3 mi (5 km) of Amboseli National Park and Amboseli Elephant Research Camp. Noomotio Observation Point and Kimana Gate are also within 12 mi (20 km).

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Reviews

Amboseli Serena Safari Lodge Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 20 out of 34 reviews
Rating 8 - Good. 11 out of 34 reviews
Rating 6 - Okay. 1 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff were incredible and location was perfect
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent property in the heart of amboseli national park. Staff across the board were unfailingly friendly, helpful and extremely hospitable. The food served as a buffet was extremely good with a wide range of options. As an Indian vegetarian I would especially like to highlight the quality of the indian vegetarian food served. It was really well made. The kids enjoyed the pool which was well maintained. Would highly recommend a stay here
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Location was wonderful, as were the staff. The rooms may need some upgrades. Although lovely, an iron and perhaps a small fridge would be useful additions.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence in the bush

Outstanding experience which we expect from a Serena hotel.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Expedia seemingly did not pass my message to the Serena regarding my request for an airstrip transfer.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was incredible and the room was comfortable. Since our party included two senior citizens with mobility issues, check-in staff gave us a room that was as close to the main entrance/dining area as possible, which was much appreciated. As I was there during my birthday, my mother had taken some balloons etc to decorate the area around our table and it was a lovely surprise when I turned up in the evening to see how it had all been decked up by the dining room staff. We also enjoyed the all-singing, all-dancing Serena birthday surprise I was given during dinner, which made it an unforgettable birthday. The food offered in the buffet was tasty and enjoyable. On our last morning, we realised we had forgotten to order packed lunches so staff in the breakfast room helped us by making improvised packed lunches at short notice - and we would thank them for going out of their way to make sure we had everything we needed.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prima verblijf voor 2 nachten in september

We zijn zeer tevreden met ons verblijf in dit hotel voor 2 nachten in september. Personeel is zeer gedreven en vriendelijk. We hebben er zeer goed gegeten, vooral het uitgebreid assortiment groenten en lekker curry’s maken het top! Aan het hotel geen wilde dieren, maar in het park des te meer rond de waterpartijen. De kamers zijn niet echt ruim en hebben voldoende comfort. Wel geen kluisje of frigo. Temperatuur in september is niet te warm, dus ontbreken van airco was geen probleem.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities of the Hotel are nice, although the parking space is insufficient. Good options for food, very polite staff.
Stayed 1 night in Apr 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great destination along our south Kenya journey The meals were delicious, the staff absolutely heart warming and the rooms were adorable.
Stayed 1 night in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and nice. I would have gone for all five stars except a couple things - the Expedia reservation did not show up on their system and was a bit of a concern for us after traveling for 4 hours from Nairobi . But the staff handled it well while we had our lunch. No adapters for charging phone etc. in the room. We ended up using one to charge 5 different devices
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing!!!! Beyond our expectations! The grounds are beautiful!! You feel like you are in the middle of a garden, with monkeys and babboons running around, so lock your doors! Pretty amazing to walk to dinner and see an elephant at a distance that I could easily pass him a soccer ball!! I wish we had had more time there as we only stayed one night!!! The staff was so hospitable. And I cannot even say enough about the food!! All you can eat buffet spreads for breakfast, lunch, and dinner!!!
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

incredible place

Fantastic stay. Good rooms, from where we could see wildlife. Incredible service, good food and a great ambiance.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Favourite Serena Lodge

This is not my first or last time staying at this property. It's always a pleasure to return here, friendly staff and great location make it a reliable lodge while visiting beautiful Amboseli.
Stayed 2 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best food in town

Great place to stay Clean, friendly In the middle of the Park And best food in town
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel

This is a wonderful place. That’s not just because of the stunning location and accessibility of game drives which are out of this world. It’s because the service is very good, everyone seems to know what they should be doing, and are attentive, without being obsequious.
Stayed 3 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Perfect location.
Stayed 2 nights in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pittoresque hotel inside the park

Nice hotel in beautiful settings, good food, friendly staff and clean pool. Wi-fi is functioning well and game could even be seen from the veranda. However the premises is full of cute but naughty monkeys so be sure to close all doors and windows well.
Stayed 2 nights in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful safari lodge near Mt. Kilimanjaro

The dry season, September - October, is a wonderful time to visit Amboseli Serena Safari Lodge. The animals are congregated around the wetlands, and you won't find any better game viewing anywhere. The hotel is beautifully designed and maintained, and very well managed. We cherish the time we spent just observing the game from the veranda of the lodge.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pricey but still value for money

First stayed here over 30 years ago and was pleasantly surprised that it retained all its charms with obvious success in maintaining the fabric and quality of the public and private spaces.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go: You Deserve the Best

The staff was exceptional in their professional demeanor and beyond friendly. The rooms spacious and more cottage like than hotel room format. The food was always a culinary dream and well presented.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

料金が高すぎるかな

スタッフがとてもフレンドリーで親切でした！でも部屋は古く、何となく湿った感じがしました。料金を考えると、その価値はないと思います。ケニア全体的に高いのですが。。。。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Lodge

The Serena Amboseli is a comfortable lodge, perfect for a family get-away. The food was good and there was a wide spread of Indian, African and Western dishes. The service was good and the staff were very friendly and accommodating with my toddler.
Verified review

2/10 Terrible

Liked: Property conditions & facilities
Disliked: Room comfort

Rip-Off Hotel - beware!

This hotel is geared to pre-packaged holidays rather than booking direct like we did. The hotel make no mention in their details that game-drives are an extra cost, the charges for which are $80 per person for 2 hours which for a family of four like us is very expensive. The lodge also charge to pick up up from the air strip 15 mins away. That's $40 per person each way! So in effect your taxi to and from the hotel is $320 for a family of four... and you have no choice! The hotel itself is OK. It's not nearly as good as Sernena Nairobi or Serena Beach Mombasa (neither of which rip off their guests). The rooms are fairly basic i.e. no TV, no tea and coffee etc. They are clean but mosquitoes are a problem. The restaurant is a cattle market set up in refectory style seating that is very packed at dinner time. One reason for this is that the whole hotel has to complete dinner in 90 mins which is a challenge. So net service is not great even though the staff are generally friendly. Unless you are taking an organised tour that passes through here briefly I would recommend the mara lodges i.e. Explorer or Intrepids which look expensive but when you account for everything are actually cheaper and provide a far more superior service. These are bookable through Exedia and do not charge extras. They also make it clear you have to pay your game fees for being in the park. Again another omission from Serena Lodge. Overall a let down for Serena Group which I strongly recommend avoiding.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Great lodge

Have managed to visit this park just before a business trip. Had time only for 1 night. Great people, friendly and willing to help.Food was good, although lunch and dinner are almost the same.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023