Is The Waterhead Inn - The Inn Collection group pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Waterhead Inn - The Inn Collection group?

Self parking is free at this property.

What time is check-in at The Waterhead Inn - The Inn Collection group?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

Where is The Waterhead Inn - The Inn Collection group located?

Situated on a lake, this hotel is steps from Ambleside Pier and Lake Windermere. Borrans Park and Ambleside Climbing Wall are also within 10 minutes.

10/10 Excellent

Sanjay

Aug 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice location and great breakfast

Stayed 2 nights in Aug 2025

8/10 Good

Brian

Sep 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

excellent good choice of breakfast room nice and clean staff very helpful view excellent lift needed

Stayed 2 nights in Sep 2025

10/10 Excellent

Jonathan

Jul 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful property and the staff was outstanding.

Stayed 3 nights in Jul 2025

10/10 Excellent

Dave

Jun 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great location with excellent staff

Stayed 2 nights in Jun 2025

8/10 Good

Rachael

Jul 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property to stay at, i think we just got unlucky with our family room. Room really too cramped to be a family room with 1 very small window in the corner. Unable to keep the window open at all due to the noise from either a generator/kitchen below. However, super friendly & helpful staff. Good choice of food & great breakfast. Lovely lake front location!

Stayed 2 nights in Jul 2025

10/10 Excellent

alexander

Mar 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First class accomodation.

First class room, very clean with excellent decor. Staff were very attentive.

Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Sep 13, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Great service great location and charming hotel

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Sep 10, 2024

Liked: Amenities

Fabulous stay! The staff were exceptionally welcoming and attentive. The grounds were clean. The Waterhead Inn was wonderful, conveniently located to bus transportation and the waterview was great. I would highly recommend this property.

Stayed 4 nights in Aug 2024

8/10 Good

JungMin

Sep 17, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall convenient given the surroundings- close to the pier for cruises. Food is very good at the restaurant. Complementary English breakfast was amazing.

Stayed 2 nights in Sep 2023

10/10 Excellent

Sharon

Oct 14, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel, location, food and staff

Amazing hotel, staff, food, service, location. This hotel and its staff made my mum and I’s stay just absolutely perfect. Thank you

Stayed 1 night in Sep 2023

10/10 Excellent

Hilary

Jun 10, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing. Could not have asked for more!

This hotel made the trip for us! The hotel is beautiful and situation just across the road from the Lake giving you stunning views. From the moment we arrived and the hotel Manager checked us in, they were excellent for the entire weekend. The Breakfast selection was amazing and freshly prepared. The dinner and house wine, delicious! All the staff were friendly, cheerful and helpful. The bedroom was gorgeous, spacious, clean and comfortable. I didn't want to leave. We would love to go back. Hopefully next year! Thank you!

Stayed 2 nights in Jun 2024

10/10 Excellent

Antony

Oct 16, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely Inn with views across lake Windermere.

Location: Fantastic Room 19: Fantastic, clean, roomy, really good bathroom and quite. King-sized bed was realy comfortable. The Inn was well presented, a really nice place for a meal, however, the menu was limited, could be better but the food we had was really good. Breakfast was a serve yourself buffet or continental. The buffet was nice english breakfast food but not very hot. Staff were excellent, very helpful, chatty and keen to be of service. Overall, an excellent location and a good hotel. The memu for the bar meals could be improved!

Stayed 2 nights in Oct 2023

6/10 Okay

Gunasagaran

Jul 22, 2022

Liked: Staff & service, amenities, property conditions & facilities

Well situated next to the lake. Housekeeping was below standard. Beds were not well made. One day the room was not made either.

Stayed 6 nights in Jul 2022

10/10 Excellent

Paul

Oct 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely 2 nights in the lake district

A lovely stay at The Waterhead Hotel with a lake view. We heard very little noise from other guests moving though the hallways. Heating was provided by 2 large radiators with adjustable thermostats which was ok for us. Bed was very comfy. Bathroom was clean and a lovely bath and fab shower. The hotel is a bit of a warren with stairs leading all over, there was a lift in one part but could not see one near our part. If I'd had more than a couple of pints I'm sure I would have got lost. Parking is tight so get there as close to check in as you can. The public car park next door is £8.50 for 24 hrs at present and wasn't so far to walk but is up a load of stairs or steep incline for some. Food was lovely we had breakfast both mornings a lovely fry up each time. We also had a main evening meal the 2nd night price seemed in line with other hotels food quality was good. No children with us but the kids menu was reasonable also.

Stayed 2 nights in Oct 2024

6/10 Okay

Lyndsey

Feb 19, 2025

Liked: Cleanliness, staff & service, amenities

Really enjoyed the stay, just a couple of things let down the stay. Booked for two people and there was a big towel short. We asked 4 times for another towel and got told they would sort it, the young lady who we mentioned it to last did ask us (several hours later, after returning from day out) if it had been put in our room which it hadn’t . As this was the evening of day 2 we thanked her for asking and checking but said it didn’t matter. She seemed to be really efficient at her job, very friendly and remembered those she spoke to previously. We had food on the first evening in the hotel and ordered burgers. The portion size was tiny for the price, the burger was really bland so left half . When asked if everything was ok we said it was bland and the guy just said sorry and walked off. We went for breakfast the next morning which was lovely and fresh with lots of variety and choice of cooked breakfast items aswel as continental teams. Service was excellent . Overall the stay was lovely, room was nice, clean and cozy. Bed was comfy and extra pillows provided in the wardrobes.

Stayed 2 nights in Feb 2025

4/10 Poor

Rod

Aug 17, 2023

Liked: Cleanliness, amenities

Room with balcony was excellent, staff were friendly and helpful, where possible, location at lakeside was lovely. Didn't like check-in. It wasn't clearly signed, we arrived with many others from around the country in the pouring rain around 2.30 but we were firmly advised that we all had to wait until 3.00 before checking in (discretion?). Didn't like the fact that one evening we were told at 8.30 (when the kitchen closure time was 9.00) that no desserts were available for anyone as the kitchen was "swamped".

Stayed 3 nights in Aug 2023

6/10 Okay

ANDREW

Oct 27, 2023

Liked: Cleanliness, room comfort

Disliked: Staff & service

Poor food service

Our bathroom hot tap took atleast 4/5 minutes to produce hot water, which was frustrating. We had supper on our first night and my wife's choice of curried cauliflower with coconut rice with almonds and raisins was a disappointment, as was the waitresses reaction. There were no almonds or raisins and a very weak coconut flavour. The waitress spent her time making excuse after excuse when we mentioned this, from "you must have had a batch without too much milk" to telling us "how interested she was in food,as she used to be a chef" Eventually she agreed to talk to the chef, who she called Dave. The excuses now included " its a new menu" to " he forgot to add the almonds and raisins " Her attitude throughout was indifference and was clearly suprised when i stated that we would not be eating at the hotel the following night. Not once did she offer a practical sollution to this issue but made embarrassing reasons why the food was not as advertised. Our dinner with drinks cost £58, so they lost atleast that amount for our missed night. Things go wrong, but its how you deal with them that are remembered .

Stayed 2 nights in Oct 2023

4/10 Poor

Simon

Oct 22, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

We were placed in a room next to a fire exit that was being used by people all night going outside to smoke. Didn't get any sleep. We complained and were told "sorry about that". They ran out of sausage and bacon with 20 minutes left of the breakfast serving. It is overpriced for the room we were given. It's main advantage is the location.

Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Oct 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Hotel, really friendly staff, meal choices good. Parking is a bit restricted and tight albeit there is a public car park next door, whicjh I didn't need to use.Chris when serving us was outstanding. Will use again, highly recommended

Stayed 2 nights in Oct 2025

8/10 Good

Darin

Aug 26, 2025

Liked: Staff & service, amenities, property conditions & facilities

Conveniently located, also has a wonderful supper.

Stayed 2 nights in Aug 2025

8/10 Good

Alam

Aug 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location facing the lake. I wish they had elevators.

Stayed 2 nights in Aug 2025

10/10 Excellent

Sara

Aug 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful building, great food in the restaurant, delightful location.

Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Jul 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in great location

Excellent hotel in great location Very good breakfast too

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Jul 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a lovely location

Really lovely place. We stayed 6 nights and couldn't really fault it. None of the negatives in other reviews were the case for us. Notably, the breakfast buffet was extensive, fresh and very tasty! We ate several other meals there and they were all absolutely delicious and, though not served speedily, they were very fresh. The location is gorgeous, the terrace beautiful, being so near the water was wonderful. The buses to Ambleside & Grasmere are right near the Inn, or a pleasant 15 min walk to Ambleside. Yes, there's a busy-ish road between the Inn and the lake and I am a light sleeper, but I brought earplugs. My partner slept soundly. Huge bed which was amazing. Very firm but I got used to it. Ours was a large room on the top floor far from the bar, no neighbour noise. Brilliant offer whereby if you don't want your room serviced every day, they will give you both a free drink each night. The bar/eating area was lovely. Would definitely return and recommend. Only thing that puzzled us was that we seemed to be the youngest there, and we are middle-aged.

Stayed 6 nights in Jun 2025

6/10 Okay

Michael

Jun 23, 2025

Liked: Cleanliness, staff & service, room comfort

Great except the food

A great location and room 11 we stayed in has a balcony looking over Lake Windermere. Lift not working. Staff friendly and helpful. Holiday let down by the food. We had dinner on the first night - veg was cold and chips half cooked. Pie crust was like concrete and gravy very thin. Not a nice experience so ate out of the hotel for the rest of the holiday

Stayed 4 nights in Jun 2025

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