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Holiday Inn Amarillo West Medical Center by IHG

3.0 star property
Art Deco hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

A coffee shop/cafe, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Holiday Inn Amarillo West Medical Center by IHG. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, Flame Bistro, features kids' meals and breakfast. In addition to a 24-hour gym and a conference center, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast available
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds, Corner

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Corner

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Corner

7.8 out of 10
Good
(19 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed

8.2 out of 10
Very good
(24 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room

7.8 out of 10
Good
(19 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Pillowtop bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(40 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Pillowtop bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Pillowtop beds, individually furnished, desk, blackout drapes

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Sofa bed - double
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
8231 W Amarillo Blvd, Amarillo, TX, 79124

What's nearby

  • Westgate Mall - 7 min walk - 0.4 miles
  • Baptist St. Anthony's Health Care System - 15 min walk - 0.8 miles
  • Northwest Texas Hospitals - 18 min walk - 1.0 mile
  • Texas Tech University Health Sciences Center - 2 min drive - 1.0 mile
  • Amarillo Botanical Gardens - 2 min drive - 1.7 miles

Getting around

  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.) - 21 min drive

Restaurants

  • ‪Cafeteria & Grill - ‬3 min drive
  • ‪The Coffee Bean - ‬3 min drive
  • ‪Dutch Bros - ‬15 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive

About this property

Holiday Inn Amarillo West Medical Center by IHG

Hotel in the business district
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar at Holiday Inn Amarillo West Medical Center by IHG. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, Flame Bistro, features kids' meals and breakfast. In addition to a 24-hour gym and a conference center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), an electric car charging station, and express check-out
  • Express check-in, a banquet hall, and a ballroom
  • Multilingual staff, a front-desk safe, and a TV in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 151 individually furnished rooms offer comforts such as pillow menus and air conditioning, as well as amenities like free WiFi and free weekday newspapers. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch HDTVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Similar properties

Exterior
Holiday Inn Express & Suites Amarillo West by IHG
  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
9.4 out of 10, Exceptional, 1,938 reviews
Holiday Inn Express & Suites Amarillo West by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; USD 10.99 to 10.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Flame Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference center (3,800 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.99 to 10.99 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Amarillo West
Holiday Inn Hotel Amarillo West
Holiday Inn Amarillo West Medical Hotel Amarillo
Holiday Inn Amarillo West Hotel

Frequently asked questions

Does Holiday Inn Amarillo West Medical Center by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Amarillo West Medical Center by IHG pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Holiday Inn Amarillo West Medical Center by IHG?

Check-in begins at 3:00 PM.

What time is check-out at Holiday Inn Amarillo West Medical Center by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Amarillo West Medical Center by IHG located?

Located in the heart of Amarillo, this hotel is within 1 mi (2 km) of Vibra Hospital of Amarillo, Baptist St. Anthony's Health Care System, and Shops At Soncy. Westgate Mall and Northwest Texas Hospitals are also within 1 mi (2 km).

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Reviews

Holiday Inn Amarillo West Medical Center by IHG Reviews

8.0

Very Good

8.4

Cleanliness

8.0

Amenities

8.4

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 497 out of 1002 reviews
Rating 8 - Good. 210 out of 1002 reviews
Rating 6 - Okay. 138 out of 1002 reviews
Rating 4 - Poor. 78 out of 1002 reviews
Rating 2 - Terrible. 79 out of 1002 reviews

Reviews

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Staff was very friendly and helpful, room was nicely decorated and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Liya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is a bit crowded but our stay was great!! Conveniently located and also like that it has a bar and restaurant.
Stayed 1 night in Jul 2025

6/10 Okay

Diane

Liked: Staff & service
Disliked: Amenities
Pool is closed
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. There are a LOT of restaurants near by.
Stayed 1 night in Jul 2025

10/10 Excellent

Doris

Overnight stay on road trip.
Stayed 1 night in Jun 2025

8/10 Good

Jonathan R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn AMA Med Center

Clean and comfortable. Staff was friendly and polite
Stayed 2 nights in May 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Although the bar wasn't open, we were able to visit in the bar area. The staff was nice and pleasant. The bed was nice and comfy.
Stayed 2 nights in May 2025

10/10 Excellent

Calissa

Liked: Cleanliness, staff & service, property conditions & facilities
Gym is great as well as location
Stayed 3 nights in Jan 2025

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a place to stay for the night and they did not disappoint. The staff was extremely friendly, the room was clean. We all had a great night and good breakfast in the morning.
Stayed 1 night in Apr 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a safe space to stay very clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great. The suite was a great size for our 2 kids, 3 dogs and ourselves.
Stayed 1 night in Oct 2024

8/10 Good

janet

Liked: Cleanliness, property conditions & facilities, room comfort
Was expecting a outdoor area around pool.
Stayed 1 night in Jun 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All the Comforts of Home and More!

This was absolutely one of the best hotels I've stayed at in a long time. The beds were super comfortable and plenty of pillows! The heater worked well. Great TV and internet. Breakfast was a fantastic buffet with so many choices! We really enjoyed our stay here.
Stayed 1 night in Feb 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on and easy off I 40. Will definitely plan staying again
Stayed 1 night in Dec 2024

8/10 Good

Shawna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms were nice.
Stayed 3 nights in Nov 2023

6/10 Okay

Lori

Liked: Cleanliness
Disliked: Amenities
The room was ok. Housekeeping did not clean my room even though I did not have the Do Not Disturb sign on. The breakfast buffet was pretty bad, especially for $12.99. I booked this hotel over some others because they said they had a restaurant/bar, but it was closed because of construction. Front desk staff on the night shift was less than friendly and seemed more concerned with watching videos on her phone. There were also a few little things that seemed very petty, such as I asked if I could have a plastic spoon from the buffet and was told that they're not supposed to give them out but they would make an exception for me. Really? It's just a plastic spoon, for heaven's sake. I didn't feel like they were very welcoming or that they appreciated my business. I won't stay here again.
Stayed 3 nights in Nov 2025

4/10 Poor

Edward

Liked: Cleanliness
Disliked: Property conditions & facilities
The gym was closed and being renovated,trying to get in and out of parking lot was like being in a maze.The bathtub was not what i was looking for as we had to step in and out.I had my elderly mother and trying to get her into a bed 3ft off the floor was no fun.Also the room was very small not enough room for 2 people with luggage also no sink in the cubby hole with coffee maker.The tv had limited channels and remote batteries were no good and the remote was not connected to the tv.
Stayed 3 nights in Sep 2025

10/10 Excellent

Deborah

Hotel staff was very courteous and helpful. My room was clean and I got great food from the bar downstairs.
Stayed 1 night in Dec 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Very clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best parking lot I have ever used.
Stayed 1 night in Nov 2023

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area with lots of food options. Feels safe and quiet. Mall across the highway.
Stayed 1 night in Mar 2024

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The curtain is missing one piece and cannot block out the light. Have called the front desk many times but no one answered.
Stayed 1 night in Jul 2025

2/10 Terrible

Ailey

Disliked: Cleanliness, property conditions & facilities
We had 2 rooms, and they both smelled like mildew or something similar. There was also a loud vibrating/buzzing sound that kept me awake at night, probably the water heating system or something but it was bothersome nonetheless. Also had to wait 15 minutes at the front desk just to check in because there was literally nobody there, which should be the bare minimum. very unprofessional.
Stayed 1 night in Aug 2025

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