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Candlewood Suites Amarillo-Western Crossing by IHG

2.5 star property
Travelers can pick up essentials at the gift shop or gather around barbecue grills for outdoor relaxation at this suburban retreat

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Photo gallery for Candlewood Suites Amarillo-Western Crossing by IHG

Exterior - Candlewood Suites Amarillo-Western Crossing by IHG (Amarillo)
Desk, laptop workspace, iron/ironing board, free WiFi - Candlewood Suites Amarillo-Western Crossing by IHG (Amarillo)
Exterior - Candlewood Suites Amarillo-Western Crossing by IHG (Amarillo)
Property amenity - Candlewood Suites Amarillo-Western Crossing by IHG (Amarillo)
Room amenity - Candlewood Suites Amarillo-Western Crossing by IHG (Amarillo)
Candlewood Suites Amarillo-Western Crossing, an IHG Hotel, offers a practical suburban base with thoughtful amenities. Guests can grab quick bites at the snack bar/deli, maintain workout routines in the fitness center, and enjoy reliable WiFi in their rooms.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Room amenity

Suite, 1 Bedroom, Accessible (Communications)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining)

Room amenity

Suite, 1 Bedroom (Dining)

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Dining)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 King Bed (Dining)

8.8 out of 10
Excellent
(16 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Dining)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds (Dining)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Roll in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds, Accessible (Mobility, Roll in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Amarillo, Candlewood Suites Amarillo-Western Crossing by IHG is in the suburbs. The Galleries at Sunset Center and Westgate Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore John Stiff Memorial Dog Park and Arden Road Elementary Park. Looking to enjoy an event or a game while in town? See what's happening at Austin Tennis Center or Amarillo National Tennis Center. Visit our Amarillo travel guide
Map
18 Western Plaza Dr, Amarillo, TX, 79109

What's nearby

  • 0_030432
    Palo Duro Canyon
    38 min drive - 39.3 miles
  • The Galleries at Sunset Center
    3 min drive - 1.2 miles
  • Amarillo Little Theatre
    3 min drive - 1.9 miles
  • Austin Tennis Center
    3 min drive - 2.1 miles
  • Northwest Texas Hospitals
    4 min drive - 2.6 miles

Getting around

  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    17 min drive

Restaurants

  • McDonald's
    11 min walk
  • Cheddar's Scratch Kitchen
    7 min walk
  • 7 Brew Coffee
    7 min walk
  • Hummers
    16 min walk
  • Waffle House
    7 min walk

About this property

Candlewood Suites Amarillo-Western Crossing by IHG

Hotel in the suburbs
Take advantage of a grocery/convenience store, dry cleaning/laundry services, and a gym at Candlewood Suites Amarillo-Western Crossing by IHG. Free in-room WiFi is available to all guests, along with a 24-hour business center and a snack bar/deli.
Other perks at this hotel include:
  • A TV in the lobby, tour/ticket assistance, and an elevator
  • A gift shop, a 24-hour front desk, and a vending machine
  • A computer station, a water dispenser, and a front-desk safe
Room features
All 96 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with hair dryers
  • 42-inch TVs with cable channels and DVD players
  • Kitchens, full-sized refrigerators/freezers, and dishwashers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Amarillo-Western Crossing
Candlewood Suites Crossing
Candlewood Suites Crossing Hotel
Candlewood Suites Crossing Hotel Amarillo-Western
Candlewood Suites Amarillo-Western Crossing Hotel
Candlewood Suites Amarillo Western Crossing
Candlewood Suites Amarillo Western Crossing
Candlewood Suites Amarillo Western Crossing by IHG
Candlewood Suites Amarillo-Western Crossing by IHG Hotel
Candlewood Suites Amarillo Western Crossing an IHG Hotel
Candlewood Suites Amarillo-Western Crossing by IHG Amarillo

Frequently asked questions

Is Candlewood Suites Amarillo-Western Crossing by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 35 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Candlewood Suites Amarillo-Western Crossing by IHG?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites Amarillo-Western Crossing by IHG?

Check-out is at 11 AM.

Where is Candlewood Suites Amarillo-Western Crossing by IHG located?

Situated in the suburbs, this hotel is within 2 mi (3 km) of The Galleries at Sunset Center, Amarillo Little Theatre, and Austin Tennis Center. Historic 6th Street Sign and Amarillo Museum of Art are also within 3 mi (5 km).

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Reviews

Candlewood Suites Amarillo-Western Crossing by IHG Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 271 out of 505 reviews
Rating 8 - Good. 136 out of 505 reviews
Rating 6 - Okay. 49 out of 505 reviews
Rating 4 - Poor. 30 out of 505 reviews
Rating 2 - Terrible. 19 out of 505 reviews

Reviews

10/10 Excellent

Nathalie

Liked: Cleanliness, amenities, property conditions & facilities
Room, kitchen and bathroom were extremely clean. We rested very well in the comfortable beds. Only thing we didn’t like were the old and kind of yellow curtains.
Stayed 3 nights in Jan 2026

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay very clean quiet
Stayed 1 night in May 2025

10/10 Excellent

Debra

Nice clean rooms, friendly and kind staff, would stay again.
Stayed 2 nights in May 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit musty and triggered an allergy but it was clean and well appointed. Restaurants of many varieties within walking distance.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Justvin town overnight. Hotel very clean, room very comfortable. Have stayed here before and will definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and very clean
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Gary

Liked: Amenities, property conditions & facilities
Excellent room and amenities.
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay

The room was very spacious, clean, and comfortable.
Stayed 1 night in May 2025

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our one night stay was good. The beds were comfy, the equipment in the kitchen was sufficient and the place was relatively quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

Marcelino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, well maintained property
Stayed 1 night in Jan 2024

10/10 Excellent

NABANITA

Liked: Amenities
Very happy and the stay is comfortable
Stayed 1 night in Dec 2023

10/10 Excellent

randall

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very courteous. The facility was very nice and clean. We will stay there again.
Stayed 2 nights in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious suite with everything a weary travel needs for a nights rest.
Stayed 1 night in Aug 2024

8/10 Good

Jeri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel near Western

Big room, nice comfortable bed. Shower worked well. Dove body wash and shampoo in shower. Not luxurious but very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of space in my room. Love the big TV.
Stayed 1 night in Apr 2025

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities
One bedroom apartment met our needs. The property and furnishings are a little dated,but in good repair.
Stayed 2 nights in Oct 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I went to.check in they informed me that they didn't do one bedroom suites anymore. What? Went next door to a Staybridge Suites. It was great there
Stayed 1 night in Jun 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

We were only there one night. The staff was friendly and welcoming. Room was clean and comfortable. They are also pet friendly, which is a plus! There wasn’t a designated pet area, but plenty of space for our dog to find her “spot”.
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

On the road

We have stayed in many Candlewood Inns across the country. This particular hotel was not very well kept as far as the structure. It was very clean, but had lots of wall and ceiling damage that had been poorly repaired. It was safe and quiet.
Stayed 1 night in May 2025

4/10 Poor

Yolanda

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The facility is nice and clean and the staff is pleasant. However, the room smelled strongly of cigarette smoke which caused headaches and a stuffy nose.
Stayed 1 night in Aug 2023

8/10 Good

Nancy

Liked: Staff & service, room comfort

Nice hotel

It’s a nice hotel. The beds and pillows are so comfortable. The room had a few things that could be improved. For example, the hook behind the bathroom door was broken, the tub had some rust on the outside, and the closet door had a gash on the wood and paint. Overall it’s nice but those few things that are overlooked add up and can make the room not so desirable.
Stayed 2 nights in Oct 2023

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Irvina

Liked: Cleanliness, amenities, property conditions & facilities
All was great
Stayed 2 nights in Nov 2025