Vacations Close To Alto Golfo de California Biosphere Reserve

Great location right by Hollywood Beach Boardwalk. The pool was kind of small for the entire resort. The room we had did not have a great view, but it had everything we needed. The furnishings were very cheap though.

Our first impressions when we walked into our room was WOW! It had everything you could want. The casino was smaller than I thought it would be, but it was good enough. We just wish we were staying longer.

Rooms were very small.

I've stayed here a few times for work. Not a bad place for the price. Its clean and close to freeway and restaurant. Most people staying here seem to be professionals.

I was simply expecting more…. 1- previous guest underwear found on bedroom floor after checking in. Took two different phone calls to have someone come and pick it up. Although I was provided with an appeasement credit in the form of a food and beverage credit. I simply don’t trust the cleanliness of the hotel. 2-terrible communication in pool area. Trying to use the pool was a disaster. In the end, they wanted $450-$600 to reserve seating in the adult area. I was not offered towels or provide any type of guidance us to how to obtain service services. 3-room service is not as advertised. Typically there’s a menu you select an item on your TV or call the front desk. There was a circuitous process that ended up being a DoorDash or similar delivery service, but was advertised as room service. It took so much effort that I simply gave up. Positive: the room was nice and the view was as expected. Summary: With other choices being available to consumers in Las Vegas, this was a very underwhelming experience and I would not return or recommend the hotel.

Clean rooms, fast self service and many amenities

There is a 4 PM check in. We arrived at the property at 6 PM, waited in line for an hour only to be told the room wasn’t ready. The property is nice and I did like the room, but I was told I would have a food credit that I never received. I tried to order food from the bar at the pool (they do have menus) only to be told the wait would be an hour and a half so we went next-door with the same menu ordered the food and it was on the table in 15 minutes. They have limits to spend at the bar I went to on the 66th floor but for me it’s a hard to spend $150 per person on alcohol and appetizers. I spent $360 including tip on a bill that was $240. I checked out a day early and when I called they tried to bill me $90 for an early checkout. I tried to park my car out front so I could run to the room and grab my luggage. I had every intention on tipping the valet, but he threatened to have my vehicle towed. I have lived in Las Vegas for 26 years and I have done several “staycations“ over the years, but this facility seems to have a lot of employees and not many who thrive on Customer Service. If you stay here, good luck I hope you have a better experience I did.

Staff was great but that’s about it. Rooms and bathrooms are extremely small. You can hear everything from the hallways