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Hotel Izelai

2.5 star property
Travelers can easily plan their day with tour/ticket assistance at this welcoming hotel, then return to relax with drinks at the cozy bar - a perfect daily rhythm.

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Photo gallery for Hotel Izelai

Luxury Suite, Non Smoking | In-room safe, soundproofing, rollaway beds, free WiFi - Hotel Izelai (Alsasua)
Twin Room, Non Smoking | In-room safe, soundproofing, rollaway beds, free WiFi - Hotel Izelai (Alsasua)
Front of property - Hotel Izelai (Alsasua)
In-room safe, soundproofing, rollaway beds, free WiFi - Hotel Izelai (Alsasua)
Lobby - Hotel Izelai (Alsasua)
Conveniently located near attractions, Hotel Izelai offers a comfortable retreat with practical amenities. Guests enjoy a cozy bar, in-room WiFi, a front-desk safe for valuables, and tour assistance for exploring.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping

Room options

About the neighborhood

Alsasua is home to Hotel Izelai. Sanctuary of San Miguel de Aralar and University of Onati are local landmarks, and the area's natural beauty can be seen at Nacedero Urederra en Baquedano and Sierra de Urbasa. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Alsasua travel guide
Map
Avenida Pamplona, 20, Alsasua, Navarra, 31800

What's nearby

  • concrete building with horizontal narrow windows, surrounded by pine trees and parking area
    University of Navarra
    42 min drive - 36.6 miles
  • Leze Cave
    11 min drive - 9.1 miles
  • Vilariño motorsport - Circuito Olaberria
    19 min drive - 15.5 miles
  • Zerain portalea
    20 min drive - 15.9 miles
  • Ordiziako Azoka
    23 min drive - 18.5 miles

Getting around

  • Alsasua Station
    3 min drive
  • Pamplona (PNA)
    35 min drive

Restaurants

  • Fortxo
    3 min drive
  • xume
    3 min drive
  • Derry Taberna
    7 min drive
  • Lizarrusti
    22 min drive
  • Bar Xapatero
    8 min drive

About this property

Hotel Izelai

Property highlights
Hotel Izelai provides a bar and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Express check-in, a front-desk safe, and an elevator
  • Tour/ticket assistance, smoke-free premises, and multilingual staff
Room features
All guestrooms at Hotel Izelai offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Heating
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 11 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 16.50 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: EUR 11 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 16.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Izelai Alsasua
Izelai Alsasua
Izelai
Hotel Izelai Hostal
Hotel Izelai Alsasua
Hotel Izelai Hostal Alsasua

Frequently asked questions

Is Hotel Izelai pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 11 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Izelai?

Check-in begins at 1:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Izelai?

Check-out is at noon.

Where is Hotel Izelai located?

Situated in Alsasua, this hostal is 8 mi (12.9 km) from Sierra de Urbasa and within 20 mi (32 km) of Sanctuary of San Miguel de Aralar and Nacedero Urederra en Baquedano. Aizkorri and Leidor Aretoa are also within 32 mi (52 km). Alsasua Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Izelai Reviews

8.0

Very Good

8.4

Cleanliness

6.6

Location

8.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 10 out of 35 reviews
Rating 8 - Good. 16 out of 35 reviews
Rating 6 - Okay. 5 out of 35 reviews
Rating 4 - Poor. 4 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

Reviews

Verified

10/10 Excellent

I.

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel for travelers
Stayed 1 night in Jul 2024
Verified

8/10 Good

Yadira

Liked: Cleanliness, staff & service, room comfort
El check in y la tarjeta de la habitación es super práctico, todo virtual. La habitación y baño limpios y ordenados. La cama bien. Hay parking fuera del hotel, puntazo a favor. Buena calefacción. En general, tiene todo lo básico para descansar.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Jean_Jacques

Liked: Staff & service, property conditions & facilities, room comfort

une nuit à Alsasua

séjour convenable à un prix très correct
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Hugo Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Buen hotel, la ducha con un poco de dejadez
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

JEAN LUC

Liked: Cleanliness
Disliked: Staff & service
Pas de réception à l'hôtel et le système de réception électronique ne nous a pas identifiés. La communication par interphone est difficile puisque la personne ne semble comprendre que le Portugais. Nous avons récupéré la clé au bar à côté car des habitués du coin nous on donné l'information (aucune indication écrite en Français). Donc pas très bien organisé tout ça.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

JEAN LUC

Liked: Cleanliness, staff & service
Bon rapport qualité, prix
Stayed 1 night in May 2023
Verified

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Presque parfait pour notre séjour

Chambre très chaude à notre arrivée. Nous avons dormis avec la fenêtre ouverte et le bruit de la route a été présent. Dommage. Sinon, personnel très professionnel et serviable.
Stayed 1 night in Apr 2023
Verified

6/10 Okay

iris

Liked: Amenities, property conditions & facilities
Volvería a pasar por este hotel. Me pareció genial que tuvieran una máquina para registrarse a la llegada pero no encontrabamos el número de la reserva y tardamos un montón en poder registrarnos. Picamos al timbre cuando llegamos y no nos oían nada, tanto que acabamos enfadandonos porque nos parecía un incordio que si el de recepción está a en la primera planta no bajara a atendernos en persona porque "hasta tal hora no estamos". Si estáis, nos estás hablando y no nos oyes... luego fue a buscarnos a la habitación. A mí no me gusta que nadie venga a molestarme a la habitación del hotel. Estabas y no quisiste bajar pues ahora no vengas a incordiar... Libró que no estábamos en la habitación porque sintiéndolo mucho mi reacción no iba a ser buena... Tiene mucho aparcamiento al rededor, acceso directo a la autopista, bar y supermercado justo debajo y enfrente una gasolinera, está muy bien ubicado si vas, como en nuestro caso, de paso. Me encantó de la habitación que fuera amplia, con sofá y nevera, siempre se agradece la nevera. Lo que no me gustó es que las cortinas no cubrían bien las ventanas y por la mañana entraba mucha luz. La limpieza podría mejorar un poco pero teniendo en cuenta que suelen tener 10 o 15 minutos para hacer cada habitación estaba bien. Alguna tela de araña que llevaba tiempo allí y la tabla donde va la tele, esa tabla sí necesita una pasada de bayeta y la funda del sofá tenía un gran manchurron pero insisto que con el tiempo que tienen mucho hacen ya...
Stayed 1 night in Feb 2023
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

Asequible pero ...

Pago adicional a lo contratado una vez allá, sobre coste Estancia muy ruidosa, mal aislamiento acústico y térmico tanto por dentro como por fuera del edificio (ventanas de un solo cristal) Mala gestión de los servicios, los de la limpieza entraron por la mañana a la habitación sin avisar Humedades en el baño
Stayed 1 night in Feb 2023
Verified

6/10 Okay

Verified traveler

Según para qué un poco incómodo el hecho de no tener recepción. Pedimos supletoria pero la habitación era muy pequeña para añadir una cama más y la nueva "cama" era más un sofá.
Stayed 1 night in Nov 2022
Verified

4/10 Poor

Sonia

Disliked: Staff & service, amenities, property conditions & facilities
No funciona el ascensor/ no tienen secador de pelo / se escucha a los de las otras habitaciones
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Víctor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sorprendido
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Harry

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Ervaringen hotel

Aan de ontvangst heeft het niet gelegen. Kan geen mening geven over het hele hotel. Zag er wel schoon en netjes uit. Echter de accommodatie ? Dat was maar matig. Geen stoel om op te zitten. Matras was goed. Kussen te hard. Geen dekbed maar een laken. Oude deken waarmee je het kon doen. Doche zag er oud en versleten uit. De prijs was dan ook te goedkoop om aan onze wensen te voldoen. Daarmee steken we de hand in eigen boezem. We kwamen uren te laat aan. Maar werden toch nog vriendelijk ontvangen.
Stayed 1 night in May 2022
Verified

8/10 Good

Virginia Rodriguez

Liked: Cleanliness, amenities, property conditions & facilities
Estuve 1 noche por trabajo. Hotel comodo
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Francisco José

Disliked: Staff & service

Hostal de carretera a las afueras de Alsasua

Es un hotel de carretera. El chek-in es a traves de un codigo si lo haces con Booking y en la cafetería de al lado, si lo haces a través de otra aplicación. A la entrada hay una máquina de vending, y un microondas (que son un detalle). Pero la calefacción no funcionaba y pocas mantas y ropa de invierno. Cama dura y almohada muy alta y dura. No es nada acogedor.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Correcto

Bien
Stayed 3 nights in Aug 2021
Verified

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel

Hôtel facile d'accès propre bonne literie Ne parlant pas espagnol le personnel fait tout son possible pour communiquer Le gros problème est que l'hôtel n'a pas le même numéro de réservation que celui figurant sur le mail de confirmation si bien qu'en arrivant vous ne pouvez pas récupérer votre carte d'entrée à la borne vous n'êtes pas connu !! Heureusement qu'il y a une borne d'appel la personne arrive rapidement pour régler le problème et vous fait constater sur son ordinateur que le numéro que vous avez n'est pas connu il semblerait que ce problème arrive régulièrement Alors revoyer votre système de réservation je ne réserverai plus par ce site
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia y confortable. Hotel tranquilo a unos 10min andando del centro.
Stayed 1 night in Apr 2019
Verified

8/10 Good

stéphane

Liked: Cleanliness, property conditions & facilities, room comfort
HOTEL SANS RECEPTION MAIS LA CARTE D'ACCES ETAIT AU BAR EN BAS DE L'HOTEL.CHAMBRE SPACIEUSE ET PROPRE.RAPPORT QUALITE/PRIX IMBATTABLE.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Denisan

Disliked: Staff & service
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Veronica

Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Anxo

Stayed 3 nights in Feb 2023
Verified

6/10 Okay

Roberto

Stayed 1 night in Jan 2023
Verified

8/10 Good

Felix Maria

Stayed 1 night in Jul 2022