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The Jerai Hotel Alor Star

Property class: 3

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Photo gallery for The Jerai Hotel Alor Star

A spacious lobby with modern furniture and a large window offering a view of greenery. - The Jerai Hotel Alor Star (Alor Setar)
A restaurant with multiple tables and chairs, large windows with a view of greenery and parked cars. - The Jerai Hotel Alor Star (Alor Setar)
A modern building entrance with a glass facade, a staircase leading up to the entrance, and potted plants on either side. - The Jerai Hotel Alor Star (Alor Setar)
A modern lounge area with comfortable seating, large windows, and indoor plants. - The Jerai Hotel Alor Star (Alor Setar)
A hotel room with a bed, two bedside tables, a painting above the bed, a coat rack, and a door. - The Jerai Hotel Alor Star (Alor Setar)
You can look forward to dry cleaning/laundry services, a business center, and a restaurant at The Jerai Hotel Alor Star. Stay connected with free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

A hotel room with two beds, a red headboard, and a colorful abstract painting on the wall.

Superior Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Minibar, desk, WiFi (free), bed sheets

Superior Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for DELUXE SUITE

Minibar, desk, WiFi (free), bed sheets

DELUXE SUITE

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

A hotel room with a large bed, two bedside tables with lamps, a chair, and a painting on the wall.

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Alor Setar is home to The Jerai Hotel Alor Star. The area's natural beauty can be seen at Bukit Petai Forest Reserve and Darulaman Hills, while Kedah Royal Museum and Kedah State Art Gallery are cultural highlights. Visit our Alor Setar travel guide
Map
Lot 134-141, Jalan Sultan Badlishah, Alor Setar, Kedah, 05000

What's nearby

  • Pekan Rabu Complex
    5 min walk - 0.3 miles
  • Aman Central
    9 min walk - 0.5 miles
  • Alor Setar Tower
    9 min walk - 0.5 miles
  • Kedah Royal Museum
    9 min walk - 0.5 miles
  • Kedah State Art Gallery
    9 min walk - 0.5 miles

Getting around

  • Alor Setar (AOR-Sultan Abdul Halim)
    20 min drive

Restaurants

  • Kopitiam Ukir Mall
    6 min walk
  • Medan Selera Ukir Mall
    6 min walk
  • Secret Recipe
    4 min walk
  • Nasi Lan Peruda
    5 min walk
  • Reuf Modern Eatery
    2 min walk

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  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Seribu Gantang Restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Business center
  • Conference center
  • Meeting room

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is The Jerai Hotel Alor Star pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Jerai Hotel Alor Star?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Jerai Hotel Alor Star?

Check-out is at noon.

Where is The Jerai Hotel Alor Star located?

Situated in Alor Setar, this hotel is within a 10-minute walk of Pekan Rabu Complex, Kedah Royal Museum, and Balai Besar. Istana Kuning and Wat Nikrodharam are also within 10 minutes.

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Reviews

The Jerai Hotel Alor Star Reviews

7.6

Good

7.6

Cleanliness

6.8

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 14 out of 57 reviews
Rating 8 - Good. 23 out of 57 reviews
Rating 6 - Okay. 15 out of 57 reviews
Rating 4 - Poor. 3 out of 57 reviews
Rating 2 - Terrible. 2 out of 57 reviews

Reviews

Verified review

8/10 Good

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Less known Alor Star well worth a visit

Standard plus business hotel with good price / quality ratio. Nice room, good bed, better than average breakfast. Extraordinary location of the hotel right in the centre of town. Professional staff.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Hani

Disliked: Property conditions & facilities
I keep staying here because of its location. Near eateries and shops. But it’s an old hotel which is poorly maintained. The bathroom is sooo small that if u use the toilet, u can’t close the door. Breakfast was quite good, better than my last stay in 2023. The surau is not maintained at all. Rubbish on the carpet.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

MAMAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is ok. Like very much your breakfast
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Check in staff were amazing, although buffet breakfast wasn’t available during Ramadan, various set menus were offered and were plentiful, fresh and tasty.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Jasmeen

Liked: Amenities
I stayed for a week. The breakfast spread should be wide or difference daily
Stayed 6 nights in Sep 2023
Verified review

8/10 Good

MOHD FAIZAL

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Farrin

Room needs upgrading.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

HAFIZAH BINTI

Liked: Cleanliness, staff & service
Plus point; 1. Centre of town walking distance to Pekan Rabu 2. The coffee house offers Cheap and tasty food 3. Very friendly & helpful staff Minus point: 1. Entrance - need to climb staircase 2. Room has been upgraded. However the Toilet need to be upgraded too.
Stayed 2 nights in Feb 2022
Verified review

8/10 Good

Hani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location - near Pekan Rabu and UTC
Stayed 2 nights in Jan 2022
Verified review

10/10 Excellent

Ahmad Hasri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room cobditions

The room is clean. Keep it up esp the toilet.
Stayed 2 nights in Nov 2021
Verified review

6/10 Okay

Steven

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Parking is outside of the hotel

The parking is situated outside the hotel, not amusing if it is raining outside. Not to mention as a guest we don't feel our car is safe
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

General

Small rooms but are affordable and convenient.
Stayed 1 night in Dec 2020
Verified review

10/10 Excellent

Rohaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centralised location Walking distance to shopping mall
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

YUSUKE

Disliked: Cleanliness, room comfort

中心部にあるホテル

アロースターの中心部にあるホテルで、シティプラザやプカンラブはすぐ近く、アマンセントラルやアロースタータワー、ザヒールモスクも徒歩圏内（15分から20分くらい）。アロースター自体に外国人観光客はほぼいないと思われるので、利用は国内旅行者が多いと思う。 建物自体は古く、部屋も少し古さを感じるし、エアコンをつけると少し臭い気になるかも。アメニティもあまりない。 朝食はナシレマ、ナシゴレンに、麺系（ミー、クアティアオ、ビーフン）などに、チキンソーセージ、その場で作ってくれる卵料理などあり、ローカルで美味しい。
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

This is the best hotel in kuala kedah. Friendly and helpful staff. Although the room is small but comfortable except the toilet rather small. Food are good but the layout not attractive.
Stayed 2 nights in Nov 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
The room was okay. Smaller than I expected but bed was quite comfortable. Breakfast was decent but better than most 3 star hotels. WiFi was pretty slow. Lots and lots of mosquitos in the lobby (in the lift especially) and the main entrance. No trouble finding parking and it’s free. Overall room condition was meh.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Sity Zurayda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall everything is fine..
Stayed 1 night in Aug 2019
Verified review

8/10 Good

SHAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel must make official application to ALOR SETAR MAJLIS TEMPATAN to cut the huge 4 trees in front of the entrance. Hundreds of birds make the trees as their night resting place, resulting in untold bird droppings falling on hotel patrons cars. The trees should be replaced wity waist high scrubs or flowers plants.
Stayed 5 nights in Jun 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love their breakfast.
Stayed 1 night in Feb 2019
Verified review

4/10 Poor

nabilah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cadar kotor, bilik berhabuk dan berbau...
Stayed 1 night in Apr 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Kinda old facilities but ok la.
Verified review

10/10 Excellent

nurul husna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

services

services tip top
Stayed 1 night in Dec 2017
Verified review

8/10 Good

nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfy customer

Overall this hotel is very well maintained,comfortable for business traveller .but very slow during check in and even check out
Stayed 1 night in Jul 2017
Verified review

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Small room

Small & not a comfy room..internet signal too low..i cant use the wifi in the hotel
Verified review

2/10 Terrible

CHow

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad housekeeping

I check in on 19/3/17 and check out on 22/3/17. The bed linens are with stains. It is as though it was not changed with fresh bed linens before I check in. The bed linens are not even changed every day. It is the same stained bed linens for me for 3 days. Strands of my hair is still in the wash basin area and in the shower as soon as I returned to the room late in the evening for the past 3 days. Housekeeping is very poor.