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The Dostyk Hotel

5.0 star property
Travelers find tranquility at this Almaty retreat with convenient airport shuttle service and a peaceful atmosphere that helps guests recharge

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Photo gallery for The Dostyk Hotel

Front of property - evening/night - The Dostyk Hotel (Almaty)
Creator video
Lobby sitting area - The Dostyk Hotel (Almaty)
Indoor pool - The Dostyk Hotel (Almaty)
Daily buffet breakfast (KZT 9500 per person) - The Dostyk Hotel (Almaty)
The Dostyk Hotel in central Almaty offers a poolside bar, spa treatments like facials and manicures, and local cuisine at the Orange restaurant. High-speed WiFi keeps guests connected, and multilingual staff assist with navigating their stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Single Room

Standard Single Room | Premium bedding, minibar, in-room safe, desk

Standard Single Room

  • City view
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite | Living area | LED TV, pay movies, heated floors

Executive Suite

  • City view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • City view
  • 150 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Single Room

Premium Single Room | Premium bedding, minibar, in-room safe, desk

Premium Single Room

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Premium Double Room

Premium Double Room | Premium bedding, minibar, in-room safe, desk

Premium Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Almaty, The Dostyk Hotel is in the city center. National Museum of Kazakhstan and Almaty Opera House are cultural highlights, or if an activity is on the agenda, check out Shymbulak Ski Resort. Looking to enjoy an event or a game? See what's going on at Almaty Central Stadium or Medeo. Visit our Almaty travel guide
Map
36 Kurmangazy Street, Almaty, 050021

What's nearby

  • Almaty Opera House
    9 min walk - 0.5 miles
  • National Museum of Kazakhstan
    16 min walk - 0.9 miles
  • Zenkov Cathedral
    17 min walk - 0.9 miles
  • Dostyk Plaza
    17 min walk - 0.9 miles
  • Panfilov Park
    3 min drive - 1.5 miles

Getting around

  • Almaty Station
    13 min drive
  • Almaly
    14 min walk
  • Almaty (ALA-Almaty Intl.)
    30 min drive

Restaurants

  • Six Coffee+Wine
    4 min walk
  • Amber Bar
    7 min walk
  • Nedelka
    4 min walk
  • Resident Hotel Abay
    6 min walk
  • JumpinGoat Coffee
    6 min walk

About this property

The Dostyk Hotel

Luxury hotel near Almaty Opera House
Located close to National Museum of Kazakhstan and Zenkov Cathedral, The Dostyk Hotel provides an airport shuttle, a poolside bar, and a terrace. Indulge in a facial, a massage, and a manicure/pedicure at the onsite spa. The on-site local cuisine restaurant, Orange, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A gift shop, a 24-hour front desk, and ATM/banking services
Room features
All 72 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like heated floors and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • LED TVs with cable channels
  • Wardrobes/closets, heated floors, and separate sitting areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: KZT 9,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bastau
  • Orange

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Low-height counter and sink
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heated floor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 11600.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 9500 per person
  • Airport shuttle fee: KZT 9500 per person (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 11600.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 941140000398

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms

Property is also known as

Dostyk
Dostyk Almaty
Dostyk Hotel
Dostyk Hotel Almaty
The Dostyk Hotel Hotel
The Dostyk Hotel Almaty
The Dostyk Hotel Hotel Almaty

Frequently asked questions

Does The Dostyk Hotel have a pool?

Yes, this property has an indoor pool.

Is The Dostyk Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Dostyk Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at The Dostyk Hotel?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Does The Dostyk Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of KZT 9500 per person applies.

Where is The Dostyk Hotel located?

Located in Medeu District, this luxury hotel is within a 15-minute walk of Almaty Opera House and National Museum of Kazakhstan. Zenkov Cathedral and Almaty Central Stadium are also within 2 mi (3 km). Almaly is 14 minutes by foot.

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Reviews

The Dostyk Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 81 out of 137 reviews
Rating 8 - Good. 48 out of 137 reviews
Rating 6 - Okay. 6 out of 137 reviews
Rating 4 - Poor. 2 out of 137 reviews
Rating 2 - Terrible. 0 out of 137 reviews

Reviews

Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, clean rooms and good service
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were warmly welcomed and the check in was quick, easy and our room was upgraded.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place, testy food, Next time travel only Dostyk Hotel !
Stayed 8 nights in Jan 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was decent with a good variety. Spa was fairly good although pool closed. Was not advised of any VIP benefits which is disappointing. Staff were excellent at reception, friendly and offered early check-in and late check out. Well located near metro, bus stop and wothin walking distance to main sights. Safe area and clean.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay During Almaty Transfer

Great short stay in the center of Almaty during a transfer on Air Astana. Young desk staff were wonderful and helpful. Airport transfer efficient. Room was better than I had expected given the price I paid. Breakfast buffet was excellent if not effusive. Love the local options. Lobby is grand. Location central. A/C struggled during hot spell.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked this hotel in Almaty. The breakfast was great. Rooms were really bright, very clean and spacious. Staff was super helpful. Overall it was perfect and no complaints whatsoever. Will stay again if I’m ever back in Almaty.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel stay was amazing. Very helpful front desk and hotel staff. Rooms were clean and comfortable. Many of the staff spoke English and were very helpful on local information and suggestions. Housekeeping staff were there every morning and supplied water, tea and coffee to our room. Our original stay was for 7 days but we had to extend our stay twice, and the hotel staff took care of everything. We had the breakfast buffet every morning and were very pleased with the food selections. We will stay here again whenever we return to Almaty!
Stayed 6 nights in Sep 2023
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Shops on the first floor were never open, the majority of staff had no ideas or references for shopping. Very limited ability to charge to room (results in multiple charges and fees for international visitors). Overall, these were small things as the hotel is lovely, the rooms comfortable, the location excellent, and several staff members (Svitlana at reception) are exceptional.
Stayed 4 nights in Jun 2024
Verified

4/10 Poor

Rene

Liked: Cleanliness, amenities
This property maintains a lovely lobby area and the hotel room was clean. That's the good. The not-so-good...the bed was hard, the light beside the bed would not turn off. We called the desk, they sent someone to fix it and he could not. The solution? Point the light down toward the floor...No offer to change rooms. The restaurant food was expensive and not good.
Stayed 2 nights in May 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Ok

Good location Staff helpful Never a five star hotel Souless, dated and rooms have zero soundproofing. Worst thing was half a weeks laundry cost $80 to do!! Daylight robbery. Overall it was fine, but nothing special.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

BAE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is super comfy and the bathroom is quite wide. Excellent service. Though refrigerator and shower head should be cleaned! Overall great hotel worth staying
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the middle of everything
Verified

10/10 Excellent

Balaji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Natalya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ilya

Liked: Cleanliness, amenities, property conditions & facilities
Very special and clean room. I will stay at Dostyk again!
Stayed 1 night in Apr 2024
Verified

8/10 Good

Veysel Nebi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Guzel Hotel

Guzel ve keyifli
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Tetiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very nice and pleasant. The food was delicious. One little thing - our air conditioner leaked over night but over all we loved everything.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Trinidad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in as a VIP access was granted at 11 am. Late check-out was also given to us. Airport transfers were done for us. Friendly and helpful front desk and staff. The place is within walking distance to popular Almaty attractions.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Chikako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Shadman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Grat stay, friendly staff, front desk was very helpful when I had an emergency and needed to go to a hospital, they arranged everything including Taxi to hospital, who refused to take any money for the ride. That was very kind and helpful from the Hotel and the Taxi driver side. All I can say is THANKS
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Sangyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The hoteliers are friendly and the rooms are kept clean. Next time I visit Almaty again, I will definitely stay at this hotel again. The only regret is that I left my baggage at the hotel, but there was no separate storage room, so I kept it next to the front desk. Like other hotels, it would be nice to store luggage in the storage room and give luggage tags to customers to manage them safely. But you don't have to worry about losing your luggage or not.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit Almaty at least ones a year for one or two weeks for the past 8 years I always stay at the Dostyk. Love the Place, the staff are very professional, polite, helpful. The location is very convenient. The food at the restaurant and bar suburb, kudos to the chef Alecksandr Fomich, he never disappoints. The rooms are a little outdated, however clean and very comfortable. I wish they would install a railing on the front steps. In the winter it makes me nervous because of the possibility of slipping. I will definitely be back.
Stayed 8 nights in Feb 2023
Verified

10/10 Excellent

PIERRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

SANG CHUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
카자흐스탄 국가 GDP 수준에 비해서는 높은 고가의 호텔이었으나 교통편의성 서비스 등 만족스러웠습닏. 다만 조식이 기대보다는 못한 느낌이었음.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Till

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Hotel mit europäischem Standard. Zimmer war sauber und ausreichend groß, Klima hat gut gekühlt aber ließ sich nicht komplett ausschalten. Im Flur im 4. Stock leider sehr laute Klima ohne Wirkung und unangenehmer Geruch. Frühstück war ausreichend, Brot und Kaffee leider Nix.
Stayed 3 nights in Aug 2024