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Tenir Eco Hotel

Property class: 3.5

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Photo gallery for Tenir Eco Hotel

A room with a large window offering a mountain view, a chair, a small table with a bottle, and a bed with a fur throw. - Tenir Eco Hotel (Almaty)
Creator video
A tented dining area with round tables, fur-covered chairs, and a central fireplace. - Tenir Eco Hotel (Almaty)
A modern, wooden cabin with large windows, situated in a snowy mountainous area. - Tenir Eco Hotel (Almaty)
A modern hotel room with a large bed, a seating area with a chair and table, a TV, and a view of mountains through large windows. - Tenir Eco Hotel (Almaty)
Located close to Medeu Stadium and Medeo, Tenir Eco Hotel provides free continental breakfast, a coffee shop/cafe, and a restaurant. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, ski passes, and ski lessons. Enjoy onsite activities like snowboarding, ecotours, and mountain biking. Guests can connect to free in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Housekeeping

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Room options

View all photos for Deluxe Room, Mountain View

A modern room with a large window offering a mountain view, a yellow sofa, and a fur throw.

Deluxe Room, Mountain View

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Medeu District, a neighborhood in Almaty, Tenir Eco Hotel is in the mountains and in a national park. National Museum of Kazakhstan and Central State Museum are cultural highlights, and some of the area's notable landmarks include Almaty Tower and Presidential Palace. Looking to enjoy an event or a game? See what's going on at Medeo or Medeu Stadium. Explore all the area has to offer with ziplining, rock climbing, and mountain climbing. Visit our Almaty travel guide
Map
558/1 Kerey and Zhanibek Khans St, Almaty, Almati oblisi, 050020

What's nearby

  • A snow-covered mountain landscape with ski trails and a clear blue sky.
    Shymbulak Ski Resort
    1 min walk - 0.0 miles
  • Ile-Alatau State National Nature Park
    2 min walk - 0.1 miles

Getting around

  • Almaty Station
    56 min drive
  • Almaty (ALA-Almaty Intl.)
    67 min drive

Restaurants

  • BigChefs
    2 min walk
  • AUYL
    10 min drive
  • Vanilla
    8 min drive
  • Cafe Tourist
    9 min drive
  • Oblaka
    9 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) from 7:30 AM to 6:00 PM

Food and drink

  • Free continental breakfast available daily 10:00 AM to 11:30 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Ecotours
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mountain biking
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding

Family friendly

  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 104-cm smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heated floor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: USD 45 per vehicle (maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Frequently asked questions

Is Tenir Eco Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Tenir Eco Hotel?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Tenir Eco Hotel?

Check-out is at 11:30 AM.

Does Tenir Eco Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of USD 45 per vehicle applies.

Where is Tenir Eco Hotel located?

Located in the mountains, this Medeu District hotel offering ski-in/ski-out access is steps from Shymbulak Ski Resort, and within 6 mi (10 km) of Medeo and Medeu Stadium. Dostyk Plaza and Almaty Tower are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tenir Eco Hotel Reviews

9.8

Exceptional

10

Cleanliness

9.4

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 5 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They staff are amazing and extremely helpful and speak English very well and good for tourist. The rooms and views are amazing.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are spectacular. The staff is friendly and helpful. Love that each room has its own sauna. Take advantage of the restaurant for lunch or an early dinner. Managing the gondola timing is easy. And if you miss the lower gondola, there a taxis that can take you to the second stop. We had more than enough time to go to the city and make it back before the last gondola.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Stayed 1 night in Nov 2025
Verified review

8/10 Good

Stayed 1 night in Jan 2025