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Sadu Hotel Almaty, a member of Radisson Individuals

Property class: 3.5

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Photo gallery for Sadu Hotel Almaty, a member of Radisson Individuals

A modern dining area with wooden ceiling beams, large windows, and yellow chairs. - Sadu Hotel Almaty, a member of Radisson Individuals (Almaty)
Creator video - submitted by Noceiling
A modern indoor seating area with two patterned chairs, a small table, and a potted plant. - Sadu Hotel Almaty, a member of Radisson Individuals (Almaty)
A room with a blue-lit water feature and a concrete floor. - Sadu Hotel Almaty, a member of Radisson Individuals (Almaty)
A modern bar area with a wooden bar counter, multiple stools, and a glass display case with bottles. - Sadu Hotel Almaty, a member of Radisson Individuals (Almaty)
Take advantage of an attached winery, a poolside bar, and a playground at Sadu Hotel Almaty, a member of Radisson Individuals. Sip and savor at this hotel, which boasts a tasting room. Treat yourself to a body treatment, a massage, or a body scrub at the onsite spa. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as an arcade/game room and a bar.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

A hotel room with two beds, a bedside table with a phone, a robe hanging on a rack, and a small table with a coffee maker.

Standard Room

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Family Room, Connecting Rooms

A hotel room with a large bed, a headboard with built-in lighting, a nightstand, a chair, and a painting of a cityscape.

Family Room, Connecting Rooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Room

Premium Room | Hypo-allergenic bedding available, laptop workspace, soundproofing

Premium Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

A hotel room with a sofa, a bed, a desk, and a chair.

Superior Room

  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Almaty, Sadu Hotel Almaty, a member of Radisson Individuals is in the city center. Shymbulak Ski Resort and Sunkar International Ski Jump Complex are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nedelka Park and 28 Panfilov Heroes Memorial Park. Looking to enjoy an event or a game while in town? See what's happening at Almaty Central Stadium or Medeo. Visit our Almaty travel guide
Map
Nurlan Kapparov Street 169, Almaty, 050044

What's nearby

  • A city square with a flower garden, two tall buildings with banners, and a monument.
    Republic Square
    4 min drive - 2.4 miles
  • Dostyk Plaza
    4 min drive - 2.2 miles
  • National Museum of Kazakhstan
    4 min drive - 2.2 miles
  • Almaty Central Stadium
    4 min drive - 2.4 miles
  • Kazakhstan Independence Monument
    4 min drive - 2.4 miles

Getting around

  • Almaly
    16 min drive
  • Almaty Station
    23 min drive
  • Almaty (ALA-Almaty Intl.)
    33 min drive

Restaurants

  • Starbucks
    13 min walk
  • Mamma Mia
    12 min walk
  • Honey-Honey
    14 min walk
  • Coffee Varka
    7 min walk
  • Central Street
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 for adults and USD 12 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Playground
  • Seasonal outdoor pool
  • Wine tasting room
  • Winery

Family friendly

  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Coworking space

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 18.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 12 for children
  • Airport shuttle fee: USD 21 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 18.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The seasonal pool will be open from May 15 to September 30
Pool access available from 9:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Sadu Hotel Almaty, a member of Radisson Individuals have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–11:00 PM.

Is Sadu Hotel Almaty, a member of Radisson Individuals pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sadu Hotel Almaty, a member of Radisson Individuals?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Sadu Hotel Almaty, a member of Radisson Individuals?

Check-out is at noon.

Does Sadu Hotel Almaty, a member of Radisson Individuals provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 21 per vehicle applies.

Where is Sadu Hotel Almaty, a member of Radisson Individuals located?

Located in Bostandyk District, this spa hotel is 1 mi (1.5 km) from Sunkar International Ski Jump Complex and within 3 mi (5 km) of Botanical gardens and Kasteev State Museum of Arts. Kazakhstan Museum of Arts and Atakent Expo are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sadu Hotel Almaty, a member of Radisson Individuals Reviews

9.0

Wonderful

9.4

Cleanliness

10

Amenities

8.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 5 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

Reviews

Verified review

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Great location to Sadu Arena. Very nice room. Great food.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Aurelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diana was brilliant, super helpful when I could not get a taxi app working. She went over and beyond to make sure I could get around to my appointments and back to the hotel and aiport. My stay was short but the room was very clean and quiet. The breakfast was a simple selection of local dishes but very healthy overall. I would stay there again. Ideal for business. Great customer service.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Akihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

I used the hotel on a business trip. The building was new and cleanliness was felt throughout. The location is good, there is a ski jump right behind the hotel and you can see beautiful mountains. Esentai Mall is also within walking distance, which is good for shopping. The rooms are reasonably spacious, clean, and relaxing. The shower rooms and toilets are clean and I never felt uncomfortable with the dirtiness. The hotel front desk is friendly and accommodating in English. I could not communicate in English at the hotel restaurant, but the front desk staff helped me and I was able to enjoy a good meal. All the staff were friendly and really helpful. When I left the hotel, I experienced hospitality similar to that in Japan. I would like to use this hotel again when I visit Almaty.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

D G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and modern

Helpful friendly staff and nice hotel. Situated about 20 minutes from down town but close to local shops. Helpful transfer service offered by the hotel. Front office staff speak English
Stayed 7 nights in Mar 2023
Verified review

4/10 Poor

MUN KEONG

Disliked: Staff & service
Very bad service. Had one of the higher priced rooms but don't get service. No water, no make up room despite many many requests
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Merdan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Отличное место для отдыха, приветливый персонал, супер сервис, номера новые, уютные. Рекомендую
Stayed 2 nights in May 2022