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Royal Palace Hotel

3.0 star property
Hotel in Almaty with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Royal Palace Hotel

Interior
Meeting facility
Suite | Minibar, in-room safe, desk, iron/ironing board
Exterior
Lobby
Royal Palace Hotel welcomes travelers with a warm atmosphere in Turksib District. Guests connect with free in-room WiFi, enjoy meals at the on-site restaurant, and relax with drinks at the bar. Business travelers appreciate the functional meeting rooms available.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included

Room options

Check availability for these dates

Tonight

Sep 28 - Sep 29
Check availability for tonight Sep 28 - Sep 29

Tomorrow

Sep 29 - Sep 30
Check availability for tomorrow Sep 29 - Sep 30
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Highlights

Refrigerator
TV
Hair dryer
Bathrobes
Private bathroom
Free bottled water
Minibar
Cable channels
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, iron/ironing board

Suite

Highlights

Free cribs/infant beds
Refrigerator
TV
Hair dryer
Bathrobes
Private bathroom
Free bottled water
Minibar
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 King Sofa Bed

View all photos for Standard Single Room

Minibar, in-room safe, desk, iron/ironing board

Standard Single Room

Highlights

Free cribs/infant beds
Refrigerator
TV
Hair dryer
Bathrobes
Private bathroom
Free bottled water
Minibar
  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

Highlights

Free cribs/infant beds
Refrigerator
TV
Hair dryer
Bathrobes
Private bathroom
Free bottled water
Minibar
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Map
Zhansugurov av., 178, Almaty, 050066

What's nearby

  • MEGA Park - 6 min drive - 3.1 miles
  • Panfilov Park - 7 min drive - 3.6 miles
  • Zenkov Cathedral - 7 min drive - 3.6 miles
  • Almaty Opera House - 8 min drive - 4.3 miles
  • Almaty Central Stadium - 11 min drive - 5.3 miles

Getting around

  • Almaty Station - 11 min drive
  • Almaly - 16 min drive
  • Almaty (ALA-Almaty Intl.) - 24 min drive

Restaurants

  • ‪Гламур - ‬17 min walk
  • ‪У Алима - ‬6 min drive
  • ‪Кафе "Рамазан - ‬3 min drive
  • ‪Место Встречи - ‬2 min walk
  • ‪KFC - ‬3 min walk

About this property

Royal Palace Hotel

Hotel located in Turksib District
Dry cleaning/laundry services, a bar, and conference space are just a few of the amenities provided at Royal Palace Hotel. Free in-room WiFi and a restaurant are available to all guests.
Additional perks include:
  • Free self parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • Meeting rooms, a banquet hall, and luggage storage
Room features
All 72 rooms have comforts such as bathrobes, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

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  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: KZT 3,000 for adults and KZT 3,000 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,927 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KZT 9000.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately KZT 3000 for adults and KZT 3000 for children
  • Airport shuttle fee: KZT 4000 per vehicle (one-way, maximum occupancy 11)
  • Airport shuttle fee per child: KZT 4000 (one-way)
  • Rollaway bed fee: KZT 9000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

Property is also known as

Royal Palace Almaty
Royal Palace Hotel Almaty
Royal Palace Hotel Hotel
Royal Palace Hotel Almaty
Royal Palace Hotel Hotel Almaty

Frequently asked questions

Is Royal Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royal Palace Hotel?

Self parking is free at this property.

What time is check-in at Royal Palace Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Royal Palace Hotel?

Check-out is at noon.

Does Royal Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 4000 per vehicle applies.

Where is Royal Palace Hotel located?

Located in Turksib District, this hotel is 2.7 mi (4.3 km) from MEGA Park and 2.9 mi (4.6 km) from Gabit Musrepov Kazakh Theatre for Children and Youth. 28 Panfilov Heroes Memorial Park and Hippodrome are also within 6 mi (10 km).

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Reviews

Royal Palace Hotel Reviews

7.0

Good

7.8

Cleanliness

7.4

Amenities

7.6

Staff & service

7.2

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 7 out of 20 reviews
Rating 8 - Good. 5 out of 20 reviews
Rating 6 - Okay. 2 out of 20 reviews
Rating 4 - Poor. 3 out of 20 reviews
Rating 2 - Terrible. 3 out of 20 reviews

Reviews

8/10 Good

Robert

Liked: Staff & service
Close to airport for early flight. WIFI was good and dinner. Not a walk around place. Clean aged but maintained ok.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, affordable hotel. Great staff and good food. I would recommend staying here! Not far from airport.
Stayed 3 nights in Sep 2024

8/10 Good

Francez April Jane Berciles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a decent stay overall, but a couple of things could be improved. The rooms aren't soundproof, so I was often woken up in the middle of the night by the sound of doors banging from outside. Also, the AC in our original room wasn't working well, and we had to request a room change. That said, the rest of our experience was great. The staff were very helpful and accommodating, which we really appreciated.
Stayed 5 nights in Aug 2025

2/10 Terrible

Andrey

Liked: Cleanliness, staff & service
The hotel was very old and I requested a non-smoking room however my room smelled like a smoking room. My windows were street view and I could hear the cars all night long. Also there was karaoke till 3:00 a.m. in the morning at the hotel. I wasn't able to get a good night's sleep.
Stayed 1 night in Jul 2025

6/10 Okay

Abdusame

It was under construction
Stayed 7 nights in Apr 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel for a very good price.
Stayed 5 nights in Aug 2025

10/10 Excellent

Parvona

Stayed 1 night in Apr 2025

10/10 Excellent

Junaid

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

mohammed junaid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 2 nights in Apr 2025

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

Jonas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Stayed 2 nights in Feb 2024

2/10 Terrible

Muhammad

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2023

4/10 Poor

Raimi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Martin

Stayed 1 night in May 2023

8/10 Good

Gökmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Уютно и чисто
Stayed 1 night in Jul 2022

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good transit hotel

I used this hotel as a transit hotel and stayed for 10 hours. It was about 30mins away from the airport. The room was clean and comfortable and great value for money.
Stayed 1 night in Aug 2021

8/10 Good

Graham

Liked: Staff & service, property conditions & facilities, room comfort

Overnight stopover in Almaty

This was an overnight stopover between flights. Location of the hotel was in reasonable distance away from Almaty airport and was very reasonable for the cost of a 1 nights stay. I agree with previous comments regarding this hotel where I would not book this hotel if you were planning to use this hotel as a base exploring Almaty and surrounding areas, however would recommend for an overnight stopover between flights.
Stayed 1 night in Dec 2020

6/10 Okay

Fazliddin

Average

Real three star hotel. Room was clear, though, the staff was very much friendly and supportive. Airport shuttle service was very much useful too.
Stayed 1 night in Sep 2018

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