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Rahat Palace Hotel

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Indoor pool, open 7:00 AM to 11:00 PM, sun loungers - Rahat Palace Hotel (Almaty)
Interior entrance - Rahat Palace Hotel (Almaty)
Interior - Rahat Palace Hotel (Almaty)
Interior - Rahat Palace Hotel (Almaty)
Interior - Rahat Palace Hotel (Almaty)
Luxury
5.0 star property
8.6

Excellent

Serene sanctuary with poolside bar

Stunning mountain views complement the renovated fitness center and spa with sauna. Moné restaurant offers creative cuisine, while Wine Store & Grill serves elegant dining. Friendly staff provide exceptional service, from arranging taxis to room service.

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite

  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Room

  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite

  • 166 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Bostandyk District, a neighborhood in Almaty, Rahat Palace Hotel is near a metro station and near theme parks. The area's natural beauty can be seen at Nedelka Park and 28 Panfilov Heroes Memorial Park, while Kazakhstan Museum of Arts and Kasteev State Museum of Arts are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Almaty Central Stadium or Hippodrome. Take an opportunity to explore the area for outdoor excitement like horse riding. Visit our Almaty travel guide
Map
29/6 St. Satpaev Avenue, Almaty, 050040

What's nearby

  • Almaty Republic Square with flower bed and independence monument
    Republic Square
    3 min drive - 1.9 miles
  • Kazakhstan Museum of Arts
    3 min walk - 0.2 miles
  • Kasteev State Museum of Arts
    5 min walk - 0.3 miles
  • Fantasy World Almaty
    7 min walk - 0.4 miles
  • Almaty Central Stadium
    12 min walk - 0.7 miles

Getting around

  • Almaly
    12 min drive
  • Almaty Station
    19 min drive
  • Almaty (ALA-Almaty Intl.)
    38 min drive

Restaurants

  • Arena Pub
    5 min walk
  • Traveler’s Coffee
    8 min walk
  • Barmaglot bar #ParmigianoGroup
    7 min walk
  • Чайхана «Тюбетейка»
    6 min walk
  • Қағанат
    9 min walk

About this property

Rahat Palace Hotel

Luxury hotel located in Bostandyk District
At Rahat Palace Hotel, you can look forward to a poolside bar, a terrace, and a garden. Indulge in a body treatment, a manicure/pedicure, and a massage at Rahat Health Club, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a hair salon.
You'll also enjoy the following perks during your stay:
  • An indoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • An elevator, luggage storage, and a banquet hall
Room features
All 190 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathtubs, free toiletries, and hair dryers
  • 55-inch Smart TVs with digital channels
  • Balconies, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KZT 10,500 for adults and KZT 5,250 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Dzhambul
  • Grill
  • Tau Samal (seasonal)
  • Yourt Bar & Lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,368 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1995
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 31 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Select guestrooms
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 11000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 10500 for adults and KZT 5250 for children
  • Airport shuttle fee: KZT 21500 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KZT 11000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 7:00 AM to 11:00 PM

Frequently asked questions

Does Rahat Palace Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM. The property will be renovating the pool from December 31 2025 to December 31 2026 (completion date subject to change).

Is Rahat Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Rahat Palace Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Rahat Palace Hotel?

Check-out is at noon.

Does Rahat Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of KZT 21500 per vehicle applies.

Where is Rahat Palace Hotel located?

Located in Bostandyk District, this luxury hotel is within a 10-minute walk of Kazakhstan Museum of Arts, Kasteev State Museum of Arts, and Fantasy World Almaty. Almaty Central Stadium and Auezov Kazakh Drama Theatre are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Rahat Palace Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Location

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 112 out of 228 reviews
Rating 8 - Good. 84 out of 228 reviews
Rating 6 - Okay. 18 out of 228 reviews
Rating 4 - Poor. 7 out of 228 reviews
Rating 2 - Terrible. 7 out of 228 reviews

Reviews

Verified

10/10 Excellent

kayvan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and modern. Staff are friendly and helpful. Breakfast buffet was excellent with good selection of food and fresh fruits and sweets.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freindly staff, clean , beautiful hotel. The pool area was lovely and a great add on to our very busy stay. Food was great and reception went out of their way to be helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, professional, friendly staff. Had a wonderful stay made better by being able to use the pool and sauna.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

Fantastic hotel! The pool area is top notch, the breakfast buffet is superior with varying options every day, the room is very comfortable, and the staff are amazing. We would stay there again!
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
A very nice, comfortable hotel. Great breakfast in the restaurant and a nice bar/reataurant in the lobby. The spa is a very nice extra.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Pekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If possible I stay in Rahat Palace when visiting Almaty. The location is good, rooms nice and spacious, although age can be seen. Lobby bar is nice and breakfast very good. Staff is very friendly.
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

Alvaro

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old-fashioned hotel in a nice location with good commodities with it is highly needed a full renovation. The best of the hotel - breakfast and the lookout to mountains from some rooms.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Syuzanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful and very nice!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Hitomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rahat Palace is one of the most modern buildings. The Spa was wonderful, the views were amazing, the breakfast was lovely, just wish the descriptions were teeny bit bigger. I would stay again if the price was right. It is more on the pricey side, but you get what you pay for.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very efficient and friendly. Assisted all my enquiries very quickly and accurately
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Ri

Liked: Cleanliness, staff & service, amenities
A bit outdated furniture and carpet in the room, would be much better with a refresh. The pool area is amazing but some services were unavailable. Food was good.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality

Hotel is nice. Since last time I went, fitness center and spa were renovated and for me was perfect. Anyway, best part of Hotel I believe to be the staff. All of them very kind and ready to help. A special thanks to Mrs. Assem. Amazing quality manager. So helpful.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Bernard

Liked: Cleanliness, staff & service
The Rahat Palace has been our favourite hotel in Almaty for some time Most of the facilities are excellent and the food and in particular the staff who are first class The one issue is that some areas would benefit from some TLC The hotel opened circa 1994 and it is fair to say that some areas would benefit from being refreshed otherwise we always enjoy our stays and will continue to do so We had some particular issues with our last stay which we addressed directly with the hotel during our stay and which were resolved to our satisfaction
Stayed 9 nights in Dec 2023
Verified

10/10 Excellent

Brannen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the city, and a lovely place to stay at.
Verified

10/10 Excellent

Firas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay in Rahat Palace

nice stay in Rahat Palace ! Staff was helpful. Birthday cake was put in the room upon check in. Thanks
Stayed 1 night in Aug 2025
Verified

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth its price
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean rooms and a nice environment to chill for a few days
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

Joahna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
English speaking staff.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Dilshod

Liked: Cleanliness, staff & service, property conditions & facilities
Good view to mountains
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Bauyrzhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms are old but the hotel is very nice

The rooms are a bit outdated but has a balcony and overall very clean, it might be the best hotel in this price range. The breakfast is great and lobby is beatiful, and has a restaurant in the middle thar works late.
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Oleg

Liked: Cleanliness, staff & service, amenities
The hotel is nice in general, but needs the repair- carpet, trimmings etc. The amenities are very good- sauna and swimming pool. In walking distance a lot of dining options.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the weary traveler who might have had a long journey to Almaty, this hotel is a great place to stay. Clean facilities, good food, friendly staff, and 24 hr room service. I was happy to get a cup of coffee at 430 am when I really needed it. Breakfast buffet is also very good.
Stayed 5 nights in Oct 2022
Verified

8/10 Good

Ehab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall is good, but little bit old standards, the breakfast Not varied
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Kirill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They must have been perfect 30 years ago.

The hotel was an outstanding one 30 years ago. Now they just one of good ones. Management works hard to make the stay good, but staff is a bit out of ground. Thay could not help me taxi ordering for in city travelling. One more example: I paid 3 nights and did not have a single breakfast due to late arrival and early leave. At 10:35 I asked just for coffee and been refused.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Taizu

Liked: Cleanliness, property conditions & facilities
I have stayed here several times. I like the hotel, but arranging transportation to and from the airport is very difficult, requiring multiple phone calls. And again on the trip, as on my last stay, the staff at reception tried to charge me again for the transportation which had already been paid -- in fact was REQUIRED to be paid -- in advance.
Stayed 1 night in Oct 2024