Rahat Palace Hotel

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

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Photo gallery for Rahat Palace Hotel

Interior
Serves breakfast, lunch, and dinner
Interior
Interior
Daily buffet breakfast (KZT 7700 per person)
Rahat Palace Hotel offers a complete luxury experience with practical amenities for every type of traveler. Guests can relax by the indoor pool with convenient sun loungers, let children play in the dedicated playground area, or simply unwind on the peaceful garden terrace.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Room

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Kitchenette
  • 166 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
29/6 St. Satpaev Avenue, Almaty, 050040

What's nearby

  • Almaty Central Stadium - 10 min walk - 0.6 miles
  • Almaty Opera House - 4 min drive - 2.4 miles
  • MEGA Park - 5 min drive - 2.7 miles
  • Dostyk Plaza - 5 min drive - 2.2 miles
  • Zenkov Cathedral - 5 min drive - 2.7 miles

Getting around

  • Almaly - 10 min drive
  • Almaty Station - 18 min drive
  • Almaty (ALA-Almaty Intl.) - 35 min drive

Restaurants

  • ‪Қағанат - ‬10 min walk
  • ‪Urbo Coffee - ‬2 min walk
  • ‪Jent - ‬12 min walk
  • ‪Чайхана «Тюбетейка» - ‬7 min walk
  • ‪Traveler’s Coffee - ‬8 min walk

About this property

Rahat Palace Hotel

Luxury hotel located in Bostandyk District
At Rahat Palace Hotel, you can look forward to a poolside bar, a terrace, and a garden. Indulge in a manicure/pedicure, a body treatment, and a body scrub at Rahat Health Club, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a hair salon.
You'll also enjoy the following perks during your stay:
  • An indoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and ATM/banking services
  • A banquet hall, meeting rooms, and concierge services
Room features
All 190 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathtubs, free toiletries, and hair dryers
  • 55-inch Smart TVs with digital channels
  • Balconies, heating, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KZT 7,700 for adults and KZT 3,850 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Dzhambul
  • Grill
  • Tau Samal (seasonal)
  • Yourt Bar & Lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,368 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1995
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 11000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 7700 for adults and KZT 3850 for children
  • Airport shuttle fee: KZT 18500 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KZT 11000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 7:00 AM to 11:00 PM

Property is also known as

Hotel Rahat
Hotel Rahat Palace
Rahat Palace
Rahat Palace Almaty
Rahat Palace Hotel
Rahat Palace Hotel Almaty
Rahat Palace Hotel Hotel
Rahat Palace Hotel Almaty
Rahat Palace Hotel Hotel Almaty

Frequently asked questions

Does Rahat Palace Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

Is Rahat Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rahat Palace Hotel?

Self parking is free at this property.

What time is check-in at Rahat Palace Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Rahat Palace Hotel?

Check-out is at noon.

Does Rahat Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of KZT 18500 per vehicle applies.

Where is Rahat Palace Hotel located?

Located in Bostandyk District, this luxury hotel is within a 10-minute walk of Kazakhstan Museum of Arts, Fantasy World Almaty, and Kasteev State Museum of Arts. Auezov Kazakh Drama Theatre and Almaty Central Stadium are also within 1 mi (2 km).

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Reviews

Rahat Palace Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Location

8.6

Staff & service

7.8

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 102 out of 215 reviews
Rating 8 - Good. 81 out of 215 reviews
Rating 6 - Okay. 18 out of 215 reviews
Rating 4 - Poor. 7 out of 215 reviews
Rating 2 - Terrible. 7 out of 215 reviews

Reviews

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
A very nice, comfortable hotel. Great breakfast in the restaurant and a nice bar/reataurant in the lobby. The spa is a very nice extra.
Stayed 4 nights in May 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth its price
Stayed 2 nights in Aug 2025

10/10 Excellent

Pekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If possible I stay in Rahat Palace when visiting Almaty. The location is good, rooms nice and spacious, although age can be seen. Lobby bar is nice and breakfast very good. Staff is very friendly.
Stayed 4 nights in Apr 2025

10/10 Excellent

Hitomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rahat Palace is one of the most modern buildings. The Spa was wonderful, the views were amazing, the breakfast was lovely, just wish the descriptions were teeny bit bigger. I would stay again if the price was right. It is more on the pricey side, but you get what you pay for.
Stayed 3 nights in May 2025

8/10 Good

Oscar

Liked: Amenities
Me gustó muchísimo la piscina enorme el sauna el vapor las masajistas tai. El desayuno y la habitación muy buenas. El restaurant muymalo. El check- in pésimo.
Stayed 4 nights in Apr 2025

6/10 Okay

Alvaro

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old-fashioned hotel in a nice location with good commodities with it is highly needed a full renovation. The best of the hotel - breakfast and the lookout to mountains from some rooms.
Stayed 3 nights in Feb 2025

10/10 Excellent

Brannen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the city, and a lovely place to stay at.

4/10 Poor

Dinara

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bad service
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very efficient and friendly. Assisted all my enquiries very quickly and accurately
Stayed 3 nights in Oct 2024

10/10 Excellent

Syuzanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful and very nice!
Stayed 1 night in Feb 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Wahl jeder Zeit gerne

Super freundlich und ein sehr professionell geleitet Spa wo ich eine der besten Massagen gehabt habe
Stayed 4 nights in Oct 2023

8/10 Good

Ehab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall is good, but little bit old standards, the breakfast Not varied
Stayed 1 night in Nov 2024

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality

Hotel is nice. Since last time I went, fitness center and spa were renovated and for me was perfect. Anyway, best part of Hotel I believe to be the staff. All of them very kind and ready to help. A special thanks to Mrs. Assem. Amazing quality manager. So helpful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Dilshod

Liked: Cleanliness, staff & service, property conditions & facilities
Good view to mountains
Stayed 2 nights in May 2023

8/10 Good

Taizu

Liked: Cleanliness, property conditions & facilities
I have stayed here several times. I like the hotel, but arranging transportation to and from the airport is very difficult, requiring multiple phone calls. And again on the trip, as on my last stay, the staff at reception tried to charge me again for the transportation which had already been paid -- in fact was REQUIRED to be paid -- in advance.
Stayed 1 night in Oct 2024

8/10 Good

Ri

Liked: Cleanliness, staff & service, amenities
A bit outdated furniture and carpet in the room, would be much better with a refresh. The pool area is amazing but some services were unavailable. Food was good.
Stayed 2 nights in Jul 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the weary traveler who might have had a long journey to Almaty, this hotel is a great place to stay. Clean facilities, good food, friendly staff, and 24 hr room service. I was happy to get a cup of coffee at 430 am when I really needed it. Breakfast buffet is also very good.
Stayed 5 nights in Oct 2022

8/10 Good

Bernard

Liked: Cleanliness, staff & service
The Rahat Palace has been our favourite hotel in Almaty for some time Most of the facilities are excellent and the food and in particular the staff who are first class The one issue is that some areas would benefit from some TLC The hotel opened circa 1994 and it is fair to say that some areas would benefit from being refreshed otherwise we always enjoy our stays and will continue to do so We had some particular issues with our last stay which we addressed directly with the hotel during our stay and which were resolved to our satisfaction
Stayed 9 nights in Dec 2023

10/10 Excellent

GUILLAUME

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel ! I stayed 10 days. I had a beautiful suite, really large. Most of the time, I had diner at the restaurant Moné : excellente and creative cuisine. At Wine store & Grill, I had a diner only one time It was good and very well done. Large breakfast the morning at the Dzhambul restaurant. There is even a vegan buffet. A lot of choice. A cook can prepare your food on demand. I recommend this hotel without any hesitation. I will come back.
Stayed 8 nights in Apr 2023

6/10 Okay

Lukasz

Disliked: Property conditions & facilities, room comfort

Simple and honest

Long and problematic check-in, no conciege sevice, problem with communication in English language, rooms old, incorrecf room given, poor.breakfast options
Stayed 4 nights in Feb 2023

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities
awful
Stayed 3 nights in May 2023

8/10 Good

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You didn't include the breackfast, which was unpleasant surprise for me.
Stayed 11 nights in Oct 2022

8/10 Good

Daniya

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dated carpets emitting unfresh smell
Stayed 5 nights in Sep 2022

4/10 Poor

Valentina

Disliked: Staff & service, property conditions & facilities
I booked President Suit for five nights. The air conditioners from 3 were not working. People at the front desk were disrespectful. Regarding the room, we did not have anything. I had to book another hotel and ran away from that place. The worst experience ever. Thank you to the Expedia team they work with, and I got a full refund in 24 hours.
Stayed 5 nights in Jun 2023

2/10 Terrible

Suvrat

Liked: Cleanliness
Disliked: Staff & service, room comfort

Very disappointing

I had booked my room nearly 40 days before the actual stay. I called the hotel specifically to request for a non-smoking room. They confirmed the same on the call as well as via return mail. Nearly six weeks later when I enter into my room, the pungent smell makes me realise it was a smoking room. I told the reception who said they have no other rooms. I then went down and demanded to speak with a Manager - after some time, they allotted me a non-smoking room. When I went to the room, I realised it was much smaller - upon calling the reception again, I was told it was indeed one category lower and that it was the only room they had. So, in more than 20 years of travelling around the world, it was the first time when a hotel messed up and then, to make up for their mistake, DOWNGRADED ME!! And none of them even had the decency to apologize, let alone offer a voucher or credit to at least make up for the fact that they charged me for a higher category room but forced me to stay in a LOWER category room. Extremely unprofessional and thoroughly disappointing
Stayed 1 night in May 2023