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Park Hotel Almaty

4.0 star property
Central hotel with a restaurant connected to the convention center in Almaty

Choose dates to view prices

Located in the Medeu District, Park Hotel Almaty combines comfort with convenience. The property offers dry cleaning, a cozy bar, and an on-site restaurant. Guests appreciate the helpful multilingual staff who make exploring the area easier and more enjoyable.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, memory foam beds, minibar, in-room safe

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Memory foam bed
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, memory foam beds, minibar, in-room safe

Superior Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Memory foam bed
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, memory foam beds, minibar, in-room safe

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | Premium bedding, memory foam beds, minibar, in-room safe

Premium Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • 84 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, memory foam beds, minibar, in-room safe

Standard Double Room

  • Sleeps 2

View all photos for Superior Twin Room

Premium bedding, memory foam beds, minibar, in-room safe

Superior Twin Room

  • Sleeps 2

View all photos for Deluxe Double Room

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Double Room

  • Sleeps 2

View all photos for Executive Room

Premium bedding, memory foam beds, minibar, in-room safe

Executive Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

About the neighborhood

Map
164, Nursultan Nazarbayev Avenue, Almaty, 050021

What's nearby

  • Almaty Opera House - 9 min walk - 0.5 miles
  • Dostyk Plaza - 17 min walk - 0.9 miles
  • Zenkov Cathedral - 19 min walk - 1.0 mile
  • Panfilov Park - 3 min drive - 1.7 miles
  • Almaty Central Stadium - 3 min drive - 1.7 miles

Getting around

  • Almaty Station - 13 min drive
  • Almaly - 14 min walk
  • Almaty (ALA-Almaty Intl.) - 30 min drive

Restaurants

  • โ€ชCafeteria - โ€ฌ5 min walk
  • โ€ชAmber Bar - โ€ฌ4 min walk
  • โ€ชSpectre Coffee - โ€ฌ5 min walk
  • โ€ชLine Brew - โ€ฌ7 min walk
  • โ€ชJumpinGoat Coffee - โ€ฌ3 min walk

About this property

Park Hotel Almaty

Upscale hotel located in Medeu District
Consider a stay at Park Hotel Almaty and take advantage of dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and multilingual staff
  • Smoke-free premises, a 24-hour front desk, and a banquet hall
  • A front-desk safe, ATM/banking services, and coffee/tea in the lobby
Room features
All 60 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, memory foam beds, and rollaway/extra beds (surcharge)
  • Rainfall showers, tubs or showers, and free toiletries
  • LCD TVs with cable channels
  • Separate sitting areas, cookware/dishes/utensils, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ski shuttle nearby
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; KZT 7,000 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Saltanat

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 7000 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 7000 per person
  • Airport shuttle fee: KZT 12000 per person (one-way)
  • Rollaway bed fee: KZT 7000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Saltanat Almaty
Worldhotel Almaty
Worldhotel Saltanat
Worldhotel Saltanat Almaty
Worldhotel Saltanat Hotel
Worldhotel Saltanat Hotel Almaty
Saltanat Residence Almaty
Worldhotel Saltanat Almaty Hotel
Park Hotel Almaty Hotel
Park Hotel Almaty Almaty
Worldhotel Saltanat Almaty
Park Hotel Almaty Hotel Almaty

Frequently asked questions

Is Park Hotel Almaty pet-friendly?

No, pets are not allowed at this property.

How much is parking at Park Hotel Almaty?

Limited spots are available.

What time is check-in at Park Hotel Almaty?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Park Hotel Almaty?

Check-out is at noon.

Does Park Hotel Almaty provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 12000 per person applies.

Where is Park Hotel Almaty located?

Located in Medeu District, this hotel is within a 10-minute walk of Lermontov Russian Drama Theatre and Geology Museum. Nedelka Park and Respublika Alanghy are also within 15 minutes. Almaly is 14 minutes by foot.

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Reviews

Park Hotel Almaty Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Location

9.2

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 125 out of 190 reviews
Rating 8 - Good. 55 out of 190 reviews
Rating 6 - Okay. 8 out of 190 reviews
Rating 4 - Poor. 1 out of 190 reviews
Rating 2 - Terrible. 1 out of 190 reviews

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good place to stay

Good hotel in center of they city. very clean and modern

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Fantastic property. The staff at the front desk could be a bit less robotic and learn a more friendly demeanor, otherwise everything about the property was amazing.
Stayed 3 nights in May 2025

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Staff was incredibly friendly and welcoming. Made me feel comfortable immediately!
Stayed 2 nights in Oct 2025

8/10 Good

emre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant is fine for dinner. Breakfast is poor.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The room was nice. The bed was confortable to lay on. The location was good you can easily walk around the city but there was no nearby convenient store. They have separated bathroom and toilet which we didnt like. No bidet. Amenities are always available.
Stayed 4 nights in Dec 2024

10/10 Excellent

Anastasiia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay at the hotel. To my surprise, they even congratulated me on my birthday during breakfast! It was such an unexpected and thoughtful gesture that made my day extra special. Thank you for the amazing hospitality!
Stayed 2 nights in Jan 2025

2/10 Terrible

atacan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We pay the room but our flights is delayed vy time we get to hotel they don't have room for us
Stayed 2 nights in Aug 2024

10/10 Excellent

Aishah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good room for solo travelers or two friends max, close from many city landmarks and many restaurants and cafes around so itโ€™s no difficult to find something to eat.. staff are friendly
Room
Lobby
Stayed 2 nights in Jun 2024

10/10 Excellent

TOMOHISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ใƒ•ใƒญใƒณใƒˆใ‚นใ‚ฟใƒƒใƒ•ใฎๆ–นใ€…ใฎๅฏพๅฟœใŒใจใฆใ‚‚ไธๅฏงใงใ€ๅฎ‰ๅฟƒใ—ใฆใ‚ขใƒซใƒžใƒˆใ‚คใซๆปžๅœจๅ‡บๆฅใพใ—ใŸใ€‚
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice in all ways. Very large room woth nice modern furniture and big windows. Greart location with 10-15 min walk to many restaurants. Great breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tokuei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs and excellent room. Breakfast is also nice.
Stayed 21 nights in Mar 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel: well planned and spacious rooms, friendly and knowledgable personnel. Well-priced. Excellent quality overall.
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was too warm and could not be cooled until the evening outside air was available via windows.
Stayed 1 night in Mar 2020

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant staying

Hotel very nice but the room was too hot
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
modern style of the room, of the lobby :very nice. Everything was very clean. The environment was very comfortable, quiet in a little park of trees. Very peaceful journey here.
Stayed 4 nights in Sep 2019

10/10 Excellent

Mehmet Olcay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel

Very clean. Close to bus stop and metro. Good for business trip
Stayed 6 nights in Aug 2019

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay.

Great location, excellent service! Very modern and comfortable!
Stayed 4 nights in Jun 2019

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in Almaty

์•Œ๋งˆํ‹ฐ์— ์ถœ์žฅ์„ ๊ฐ€๊ฒŒ ๋˜๋ฉด ๋Š˜ ์ด ํ˜ธํ…”์—์„œ ๋ฌต์Šต๋‹ˆ๋‹ค. ์ง€๊ธˆ๊นŒ์ง€ 3๋ฒˆ ๋ชจ๋‘ ์›”๋“œ ํ˜ธํ…” ์‚ดํƒ€๋‚ซ์—์„œ ์ง€๋ƒˆ์Šต๋‹ˆ๋‹ค. ๊ต‰์žฅํžˆ ๊นจ๋—ํ•˜๊ณ  ์นœ์ ˆํ•ฉ๋‹ˆ๋‹ค. ํ˜ธํ…” ์กฐ์‹๋„ ๋ง›์žˆ๊ณ  ์ข…๋ฅ˜๊ฐ€ ๋‹ค์–‘ํ•ฉ๋‹ˆ๋‹ค. ๋‹ค๋งŒ ์ƒค์›Œํ•˜๊ณ  ๋‚˜์˜ค๋ฉด ๋ฌผ์ด ๋ฐ”๋‹ฅ์— ์ข€ ๋งŽ์ด ์ƒŒ๋‹ค๋Š” ์ ์ด ์žˆ์Šต๋‹ˆ๋‹ค.
Stayed 1 night in Jul 2019

10/10 Excellent

DXM, Southeast Asia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fairly decent. Room was sizeable, clean, functioning. The staff tried to help. Overall quite pleased.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central Location. Helpful staff. There is an ATM in hotel
Stayed 3 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Convenient location, good value, clean and efficient design.
Stayed 2 nights in Apr 2019

10/10 Excellent

Young Wu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, clean and good English speaking

It was nice and built as modern interior. But shower booth and toilet is small. Workers for Saltanat are very kind, good english ability. Especially I got many helps, from Zhanar and Irina. Finally, breakfast was nice.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angenehmes Hotel in relativ zentraler Lage. Freundliches Personal. Frรผhstรผcksangebot (Buffet) war ausreichend. Zimmer waren stark geheizt (hier kรถnnte man ne Menge Energie sparen)
Stayed 4 nights in Jan 2019

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities

Lots of Potential

Although the Worldhotel Saltanat Almaty states that it provides airport shuttle service for a fee, they failed to respond to my requests. Overall, though, it's a nice place.
Stayed 1 night in Jan 2019

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellentissime hotel

que dire de plus? sรฉjour parfait , grande gentillesse du personnel. une petite chose , si possible la possibilite d une chaine Francaise dans le choix des programmes TV
Stayed 3 nights in Dec 2018

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