See all properties

Park Dedeman Almaty

Property class: 4
Travelers find a sophisticated retreat at this upscale property where spa treatments complement fine dining experiences in Almaty

Choose dates to view prices

Photo gallery for Park Dedeman Almaty

A hallway with a marble floor, a potted plant, and a sign for Le Ciel Wellness Club. - Park Dedeman Almaty (Almaty)
Creator video
A modern hotel lobby with seating areas, a reception desk, and large windows with curtains. - Park Dedeman Almaty (Almaty)
A modern lobby with a glass wall, a blue sofa, and potted plants. - Park Dedeman Almaty (Almaty)
A modern indoor swimming pool with a clear view of the sky through large windows, a lounge area with a red chair, and a visible sign for 'Le Petit Wellness Club'. - Park Dedeman Almaty (Almaty)
Located in Bostandyk District, Park Dedeman Almaty combines comfort with luxury. Guests can swim in the indoor pool, dine at the restaurant, or enjoy drinks at the bar. The property offers rejuvenating massage services, while rooms provide free WiFi for staying connected.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Twin Room

A hotel room with two single beds, wooden headboards, bedside tables, and a neutral-colored wall.

Superior Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a bed, desk, chair, and a TV on the wall.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

A modern bathroom with a large mirror, a white sink, and a shower.

Deluxe Double Room

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Room

A modern room with a beige sofa, a wooden table with a vase and fruit, a blue chair, and a large wardrobe.

Junior Room

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room

A neatly made bed with white linens, two bedside tables with illuminated wall sconces, and a blue curtain on the left.

Executive Room

  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE DELUXE KING BED

  • Sleeps 4
  • Free WiFi

DOUBLE EXECUTIVE KING BED

  • Sleeps 4
  • Free WiFi

DOUBLE KING SIZE BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Almaty, Park Dedeman Almaty is in the city center. MEGA Alma-Ata and Colibri are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nedelka Park and First President of Kazakhstan Park. Looking to enjoy an event or a game while in town? See what's happening at Almaty Central Stadium or Hippodrome. Visit our Almaty travel guide
Map
Timiryazeva st. 67/A, Almaty, 230940006335

What's nearby

  • Botanical gardens
    7 min walk - 0.4 miles
  • Atakent Expo
    9 min walk - 0.5 miles
  • Kazakhstan Museum of Arts
    16 min walk - 0.9 miles
  • Casino Zodiak
    3 min drive - 1.5 miles
  • Almaty Central Stadium
    3 min drive - 1.5 miles

Getting around

  • Almaly
    17 min drive
  • Almaty Station
    24 min drive
  • Almaty (ALA-Almaty Intl.)
    41 min drive

Restaurants

  • Arena Pub
  • Fuller’s Izumrud
  • Starbucks
  • Blend
  • Pasta La Vista

Similar properties

Lobby
Renion Park Hotel
Medeu District
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 11 reviews
Renion Park Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 13.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Dining table
  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free crib

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 81-cm LED TV with cable channels
  • Pay movies

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

Frequently asked questions

Does Park Dedeman Almaty have a pool?

Yes, this property has an indoor pool.

Is Park Dedeman Almaty pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Park Dedeman Almaty?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Park Dedeman Almaty?

Check-out is at noon.

Where is Park Dedeman Almaty located?

Located in Bostandyk District, this hotel is within a 10-minute walk of Botanical gardens and Atakent Expo. Casino Zodiak and Kazakhstan Museum of Arts are also within 1 mi (2 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Park Dedeman Almaty Reviews

8.4

Very Good

8.8

Cleanliness

7.8

Amenities

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 27 out of 50 reviews
Rating 8 - Good. 13 out of 50 reviews
Rating 6 - Okay. 3 out of 50 reviews
Rating 4 - Poor. 3 out of 50 reviews
Rating 2 - Terrible. 4 out of 50 reviews

Reviews

Verified review

8/10 Good

Anatoly

Liked: Cleanliness, amenities, property conditions & facilities
Room service was very good. The spa center is good too. Overall experience was very good, except for a little cold food, which was supposed to stay hot, for breakfast.
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant honeys hotel . Great pool
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Stanislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few restaurants around
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Ruxandra Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel near an exceptional Botanical Garden

I loved this hotel because it was at 5 min walking distance to the huge Botanical Garden full of trees, flowers, birds, ... and you could visit this Garden from 9 AM to 9 PM. As Almaty is very big as town, I found it important to have such an interesting huge Garden near. It looked like a huge forest with a lot of beautiful trees arranged in alleys, and at the entrance had also very pretty flowers. The hotel has also an excellent swimming pool and sauna as well as rooms with Mountain views or Garden views. I am fully recommending this hotel.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Jinho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park Dedeman is a great hotel to stay for business and vacation. Location is not exactly the best, but very affordable price to stay balances all that. I reserved two rooms, but one had problems with electricity. One of the female staff (It pains me that I forgot her name... I should've written it down somewhere) assisted us to switch rooms without zero hassle and friction. There's also a spa and gym you can use. Just a few steps outside, there is a mall, cafes and a few restaurant chains you can enjoy. Overall, we had very pleasent stay.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Ehab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park Dedeman Almaty offers superior experience services compared to the average Almaty hotel. The English-speaking staff facilitated smooth communication. While the room was clean and comfortable, I think it could benefit more from additional amenities to improve and meet international hotel standards. The breakfast buffet provided minimal options and was very limited. The absence of bidet sprays in the bathroom and the lack of a welcoming lobby area were noticeable shortcomings. Additionally, the check-in and check-out processes could be streamlined for greater efficiency.
Stayed 4 nights in Nov 2024
Verified review

8/10 Good

UGRAS

Liked: Cleanliness, staff & service, property conditions & facilities

Average

The mountain view from the restaurant floor of the hotel is excellent. Hotel staff are very helpful and willing. However, the hotel does not have a nice lobby. Check-in and check-out process takes too long. Get up early if you don't want to miss your flight. The water in the bathroom in my room was constantly getting cold and hot. That's why my shower experience was so bad.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Akihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay in Almaty

The staffs were English-speaking and we had no problems communicating with them. The hotel room was clean and I had no problems. However, on the first day I arrived, there was no hot water in the shower, only cold water. The hotel said it was due to maintenance, so it could not be helped, but it was a little disappointing after a long plane ride. The next morning, the hot water came out of the shower without any problem. I ordered room service at the hotel for dinner, which was very good. There is a shopping center around the hotel, which is very convenient.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Serkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Aidana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Sangcheol

Liked: Cleanliness, amenities, property conditions & facilities
wonderful and clean, spacious room
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Fatih

Disliked: Staff & service, amenities, property conditions & facilities
A
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel!
Stayed 1 night in May 2025
Verified review

8/10 Good

Sangcheol

Liked: Cleanliness, amenities, property conditions & facilities
simple breakfast options
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are great!
Stayed 3 nights in Jun 2025
Verified review

6/10 Okay

YAT CHEUNG

Liked: Cleanliness, property conditions & facilities
No air conditioning - can’t make the room cooler even if temperature is warm outside, a bit stuffy in the room, but noisy after open window
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Soner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Top class hotel in all respects
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant provided an amazing breakfast and service. Didn't find the front desk staff overly helpful. There's a huge disconnect with the Spa on property. Not well communicated.
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Danny

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This was the hotel from $#$. I booked the room because it has a pool and spa. Neither were open the first day and only the spa on the second day. I never had anyone clean the room or supply fresh towels. I saw a cart outside so took some towels from there. The restaurant has good food but the workers do not care about the job. It took forever for me to get seated. The workers acted like I was bothering them. Breakfast is supposed to come with a made to order omelet, scrambled eggs, etc. No one came to offer the eggs and when I asked, I was ignored. This is a beautiful hotel but the workers make it not worth visiting. The lack of advertised amenities, makes it not worth visiting. If you want a bar, be warned, it is part of the reception area.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

GUKSUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
조식 좋아요.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Fatih

Liked: Staff & service
Disliked: Property conditions & facilities
O paraya daha iyi yerler var
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

YOUNGJONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
호텔주변에 괜찮은 식당들도 많고 특히 바로 앞에 걸어서 1분거리에 한국식당(현지인이 운영)이 있어서 좋았습니다. 갈비탕이 현지가격으로 2천텡게미만인데 해장용으로 적극 추천합니다. 호텔이 너무 맘에 들고 따뜻한 물도 잘 나옵니다.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Emilie

Dejligt rent sted og rigtig god morgenmad. Personalet taler dårligt engelsk, men var rigtig søde.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sicis Srl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfetto

Tutto perfetto. Hotel bello e ristorante buono
Stayed 5 nights in Nov 2024
Verified review

8/10 Good

Celal

Stayed 1 night in Apr 2026