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InterContinental Almaty by IHG

5.0 star property
Luxurious ski hotel with 2 bars/lounges

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Photo gallery for InterContinental Almaty by IHG

Exterior
Property amenity
Exterior
Breakfast, dinner and brunch served
Indoor pool, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Breakfast available
  • Free WiFi
  • Spa

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium Room

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Comfort Suite, 1 Twin Bed

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Comfort Suite, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 56 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Classic Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • City view
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Classic Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Presidential Suite, 1 Twin Bed, Smoking (Pasha)

Presidential Suite, 1 Twin Bed, Smoking (Pasha) | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Presidential Suite, 1 Twin Bed, Smoking (Pasha)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 206 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Grand Suite, 1 Twin Bed, Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Grand Suite, 1 Twin Bed, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 2 Twin Beds, Club Lounge Access (High Floor, Lounge Access)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Classic Room, 2 Twin Beds, Club Lounge Access (High Floor, Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Club Lounge Access (High Floor, Lounge Access)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Classic Room, 1 King Bed, Club Lounge Access (High Floor, Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Grand Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Smoking, Club Lounge Access (High Floor, Lounge Access)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Classic Room, 1 King Bed, Smoking, Club Lounge Access (High Floor, Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Classic Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
181 Zheltoksan Street, Almaty, 50013

What's nearby

  • Dostyk Plaza - 16 min walk - 0.9 miles
  • Almaty Opera House - 2 min drive - 1.0 mile
  • Almaty Central Stadium - 2 min drive - 1.0 mile
  • Zenkov Cathedral - 3 min drive - 1.7 miles
  • MEGA Park - 4 min drive - 2.4 miles

Getting around

  • Almaly - 8 min drive
  • Almaty Station - 14 min drive
  • Almaty (ALA-Almaty Intl.) - 32 min drive

Restaurants

  • ‪Restopark - ‬10 min walk
  • ‪Costa Coffee - ‬12 min walk
  • ‪La Coppola - ‬11 min walk
  • ‪Coffee Boom - ‬11 min walk
  • ‪Q Coffee Shop - ‬12 min walk

About this property

InterContinental Almaty by IHG

Luxury family-friendly hotel near Dostyk Plaza
Located close to Kazakhstan Independence Monument and National Museum of Kazakhstan, InterContinental Almaty by IHG provides a terrace, a garden, and a playground. Hit the slopes at this hotel offering a ski shuttle, ski passes, and ski equipment rentals. Indulge in a body wrap, a massage, and a facial at the onsite spa. The on-site restaurant, Asian Cafe, offers breakfast, brunch, dinner, and kids' meals. Fitness classes are offered at the health club; other things to do include basketball. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sun loungers
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and 2 outdoor tennis courts
  • Express check-out, luggage storage, and multilingual staff
  • Guest reviews speak well of the overall condition
Room features
All 277 rooms boast comforts such as 24-hour room service and pillow menus, as well as perks like laptop-compatible safes and air conditioning.
Extra amenities include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and deep soaking tubs
  • 26-inch LCD TVs with premium channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

Chinese (Mandarin), English, French, German, Korean, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available for a fee: KZT 14,760 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Asian Cafe
  • Atrium Lounge & Bar
  • Sunset Efes Beer Garden
  • Tennis Bar / Restaurant

Things to do

  • 2 outdoor tennis courts
  • Basketball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (10,840 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1996

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 16800.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 14760 per person
  • Airport shuttle fee: KZT 13440 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 16800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

ALMATY InterContinental
InterContinental ALMATY
InterContinental Hotel ALMATY
InterContinental Almaty Hotel

Frequently asked questions

Does InterContinental Almaty by IHG have a pool?

Yes, this property has an indoor pool and a children's pool.

Is InterContinental Almaty by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at InterContinental Almaty by IHG?

Self parking is free at this property.

What time is check-in at InterContinental Almaty by IHG?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at InterContinental Almaty by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does InterContinental Almaty by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 13440 per vehicle applies.

Where is InterContinental Almaty by IHG located?

Located near the slopes, this Bostandyk District hotel is in the city center, within a 10-minute walk of Kazakhstan Independence Monument and National Museum of Kazakhstan, and close to winter sports such as skiing lessons. Dostyk Plaza and Almaty Opera House are also within 1 mi (2 km). Almaly is 26 minutes by foot.

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InterContinental Almaty by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 53 out of 97 reviews
Rating 8 - Good. 30 out of 97 reviews
Rating 6 - Okay. 9 out of 97 reviews
Rating 4 - Poor. 3 out of 97 reviews
Rating 2 - Terrible. 2 out of 97 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Very nice place to stay
Stayed 3 nights in Oct 2024

10/10

Without any exception THANKS to all the staff. They made our stay wonderful .. 👏👏👏
Stayed 2 nights in Feb 2025

8/10

Very nice hotel and service, but horrible gym (with non working equipment)
Stayed 3 nights in Apr 2025

8/10

Very friendly staff and excellent breakfast service
Stayed 7 nights in Nov 2022

10/10

Staff is very friendly
Stayed 2 nights in Feb 2024

10/10

Comfortable clean property. Not far from the centre but need to take a taxi or car to go anywhere.
Stayed 5 nights in May 2023

10/10

Overall the stay was very good. The receptionists and concierge were very helpful, and the gym was very clean and with new machines and a nice pool. My only criticism is that the bar in the lobby is understaffed and service could be slow, and if one wasn’t sitting near the bar, very slow. It needs more than one person working there all the time. Otherwise, the hotel overall provides a great service and the staff are all very helpful and kind.
Stayed 5 nights in Mar 2022

6/10

Front desk was not helpful at all
Stayed 22 nights in Sep 2022

6/10

Cleanliness of the room very approximate. the room hasn't been vacuumed in 15 days... I was not identified as an ambassador. I had to claim my benefits as a Diamond Elite Ambassador.
Stayed 14 nights in Aug 2022

8/10

Stayed 1 night in Nov 2024

10/10

Stayed 1 night in Sep 2024

2/10

Stayed 2 nights in Aug 2024

2/10

Stayed 3 nights in Jun 2024

8/10

Stayed 5 nights in May 2024

6/10

Das Intercontinental zählt zu den besten Hotels in Almaty, die Zimmer sind aber leider stark abgenutzt und das Inventar einschließlich völlig vergilbter Telefone aus den 90er Jahren mindestens zwanzig Jahre alt. Angesichts des Zustandes sind die Übernachtungspreise von rund €400 nicht zu rechtfertigen. Auch das Preis-Leistungsverhältnis der Gastronomie ist schlecht.
Stayed 3 nights in Mar 2024

6/10

Stayed 5 nights in Mar 2024

10/10

Stayed 3 nights in Feb 2024

10/10

Stayed 2 nights in Nov 2023

8/10

Stayed 5 nights in Jul 2023

8/10

Stayed 4 nights in Jun 2023

8/10

Kamers zijn oud en gedateerd. Bijvoorbeeld geen stopcontact bij bed.
Stayed 3 nights in Apr 2023

10/10

Stayed 9 nights in Oct 2022

10/10

Stayed 2 nights in Sep 2022

6/10

太陈旧了
Stayed 3 nights in Aug 2022

10/10

Stayed 12 nights in May 2021