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Holiday Inn ALMATY by IHG

4.5 star property
Luxury hotel with a fitness center and a 24-hour front desk

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Photo gallery for Holiday Inn ALMATY by IHG

Breakfast, lunch, dinner served; international cuisine
Exterior
Minibar, in-room safe, desk, laptop workspace
Exterior
Breakfast, lunch, dinner served; international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking included
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, City View

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Smoking, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Mountain View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Mountain View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (Top Floor)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed (Top Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Smoking

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Double Bed, Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed, Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed, Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Bathtub, free toiletries, hair dryer, slippers

Standard Room, 1 Double Bed, Accessible

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, City View

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Top Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • Mountain view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Timiryazev 2 D, Almaty, 050013

What's nearby

  • Republic Square - 10 min walk - 0.6 miles
  • Dostyk Plaza - 16 min walk - 0.9 miles
  • Almaty Central Stadium - 2 min drive - 1.0 mile
  • Almaty Opera House - 2 min drive - 1.2 miles
  • Zenkov Cathedral - 3 min drive - 1.9 miles

Getting around

  • Almaly - 9 min drive
  • Almaty Station - 15 min drive
  • Almaty (ALA-Almaty Intl.) - 34 min drive

Restaurants

  • ‪Restopark - ‬6 min walk
  • ‪Costa Coffee - ‬8 min walk
  • ‪La Coppola - ‬7 min walk
  • ‪Coffee Boom - ‬6 min walk
  • ‪Q Coffee Shop - ‬15 min walk

About this property

Holiday Inn ALMATY by IHG

Luxury hotel located in Bostandyk District
A terrace, a shopping mall on site, and dry cleaning/laundry services are just a few of the amenities provided at Holiday Inn ALMATY by IHG. The on-site international cuisine restaurant, Glasshouse, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), ATM/banking services, and a TV in the lobby
  • Tour/ticket assistance, a 24-hour front desk, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 227 rooms feature comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with bathtubs and free toiletries
  • TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

Chinese (Mandarin), English, French, Italian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; KZT 9,100 for adults and KZT 5,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Glasshouse

Things to do

  • Gym
  • Shopping mall
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center (7,952 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Sofa bed

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 9100 for adults and KZT 5000 for children
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

ALMATY Holiday Inn
Holiday Inn ALMATY
Holiday Inn Hotel ALMATY
Holiday Inn Almaty Hotel Almaty
Holiday Inn ALMATY Hotel

Frequently asked questions

Is Holiday Inn ALMATY by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn ALMATY by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn ALMATY by IHG?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn ALMATY by IHG?

Check-out is at noon.

Where is Holiday Inn ALMATY by IHG located?

Located in Bostandyk District, this luxury hotel is within a 15-minute walk of National Museum of Kazakhstan, Kazakhstan Independence Monument, and Presidential Palace. Respublika Alanghy and Republic Square are also within 15 minutes.

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Holiday Inn ALMATY by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 111 out of 265 reviews
Rating 8 - Good. 94 out of 265 reviews
Rating 6 - Okay. 33 out of 265 reviews
Rating 4 - Poor. 14 out of 265 reviews
Rating 2 - Terrible. 13 out of 265 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Amazing stay. Great location, great service and one of the best breakfasts I ever had!
Stayed 3 nights in Oct 2024

10/10

The staff were excellant and helpfull.
Stayed 3 nights in Dec 2024

4/10

The property is completely out of sync with the times...from the filthy carpet to broken tiles and washroom knobs... everything was bad. When the temperature is 20 degrees, the hotel refused to switch on the AC. Staff are better. It is a big blot ok the Holiday Inn name. I moved to IBIS for 4 days.
Stayed 7 nights in Mar 2025

10/10

Very helpful and attentive staff, great breakfast, clean room and one of the best areas, close to everything.
Stayed 10 nights in Mar 2023

10/10

Staff very helpful and polite, rooms very clean
Stayed 9 nights in Feb 2023

10/10

Excellent service
Stayed 5 nights in Mar 2024

10/10

Such a great experience! Very attentive and helpful staff, delicious breakfast, safe and clean environment.

6/10

The location was right for the event that we had to attend.
Stayed 2 nights in Oct 2022

8/10

The new renovation really fits the property and made my experience much better. Overall, amazing hotel with an exception of slow service and the hotel needs cleaning more often in the rooms.
Stayed 5 nights in Jul 2024

10/10

This is an ideal area where for people who visits a country for the first time. The staff have been brilliant and extremely helpful and friendly.
Stayed 4 nights in Jul 2023

10/10

Although I had problems when I arrived in the country with my partner was unfortunate was unable to meet me, the staff was able to assist my situation, they were extremely helpful and speak and understand good English, very impressed and great hospitality.
Stayed 2 nights in Jul 2023

10/10

Overall, it’s good hard to see the mountains. I had a mountain view broom, but there is barely mountains to see lots of buildings in front of window, and there is constructions on the backside of the hotel. I hope the spill improve in the future thanks.
Stayed 4 nights in Aug 2024

6/10

it’s in a convenient location, quiet and staff members are very friendly. But the property is a bit run down. The carpet needs to be replaced and the furnitures are old.
Stayed 3 nights in Aug 2023

8/10

Need new carpet
Stayed 2 nights in Apr 2024

6/10

The regular hotel. We had our every year conference there. There were not lotion and shower cap in the room. They put only two small towels. It were not enough, frankly! There is a reconstruction area around the hotel.
Stayed 2 nights in Mar 2023

8/10

The toilets are very dirty!
Stayed 3 nights in Aug 2022

4/10

I had a great stay in the fall of 2023. The summer of 2024, the hotel is undergoing renovation and a shift towards hosting large groups of tourists (often sleeping in the common areas as they awaited their rooms). Breakfast was of low quality. Some young people working at the front desk were excellent, and others were lackluster and poorly trained. location (near a large shopping center) is excellent, but I won't be back.
Stayed 4 nights in Jun 2024

4/10

The hotel in general is fine but .. when I checked in there was a bat in my room, brought it to receiption in a bag: no excuses, no support or customers service. I am traveling for months and this is the place I will never come back
Stayed 2 nights in Nov 2023

10/10

All
Stayed 9 nights in Aug 2022

10/10

Not bad, but not good
Stayed 4 nights in Jul 2023

6/10

Floor was very dirty.
Stayed 1 night in Aug 2022

6/10

Not clenched enough, it’s not every day. Reception staff are not professional. Check out 12 but they are making noise from 10:00 am. Breakfast not worth at all. The Hotel not as holiday in standard!
Stayed 5 nights in Apr 2023

8/10

The room and hallway carpets were very dirty and the color almost turned black.
Stayed 1 night in May 2023

2/10

not good
Stayed 1 night in Dec 2023

6/10

Stayed there for around 5 days, and the hotel unfortunately falling apart. Staff and service are excellent. Staff goes beyond and above to help, and accomodate your needs. They make sure you are happy and do their best to make your stay comfortable as much as its possible giving the conditon of the hotel. Rooms are outdated, towels are very old and thin. When I asked, the host brought very good fluffy towels, but to get them you might need to ask. The lights in the room are very pale, its almost dark and feels uninviting, carpet is dirty and old. It feels like staff does everyting to keep this place clean and tidy, but management invests ZERO to make it happen. Overall, my big THANKS to staff for accomodating our needs and changing the room, giving good towels, umbrella when it was raining, etc. And lots of questions to management and owners, the hotel has amazing team working there, location is spot on, why not to make tis hotel one of the bests in towm? Thanks
Stayed 5 nights in Apr 2023