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Holiday Inn ALMATY by IHG

4.5 star property
Indulge in international flavors and unwind under city lights. Connect to what matters most – from business meetings to tranquil moments.

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Photo gallery for Holiday Inn ALMATY by IHG

Breakfast, lunch, dinner served; international cuisine - Holiday Inn ALMATY by IHG (Almaty)
Interior - Holiday Inn ALMATY by IHG (Almaty)
Breakfast, lunch, dinner served; international cuisine - Holiday Inn ALMATY by IHG (Almaty)
Exterior - Holiday Inn ALMATY by IHG (Almaty)
Exterior - Holiday Inn ALMATY by IHG (Almaty)
In the heart of Bostandyk District, Holiday Inn ALMATY, an IHG Hotel offers a vibrant atmosphere with a shopping mall on site and international cuisine at Glasshouse restaurant. Unwind on the terrace or work out in the gym while staying connected with free in-room WiFi; previous guests praise the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 1 King Bed, Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, City View

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, City View

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Smoking

  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed, Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed, Smoking

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (Top Floor)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed (Top Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Smoking

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Double Bed, Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Smoking, City View

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Smoking, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Mountain View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

7.6 out of 10
Good
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Top Floor)

  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Almaty, Holiday Inn ALMATY by IHG is in the city center. Kazakhstan Independence Monument and Presidential Palace are local landmarks, and the area's natural beauty can be seen at Nedelka Park and 28 Panfilov Heroes Memorial Park. Looking to enjoy an event or a game while in town? See what's happening at Almaty Central Stadium or Hippodrome. Visit our Almaty travel guide
Map
Timiryazev 2 D, Almaty, 050013

What's nearby

  • Republic Square
    10 min walk - 0.6 miles
  • National Museum of Kazakhstan
    10 min walk - 0.6 miles
  • Presidential Palace
    10 min walk - 0.6 miles
  • Dostyk Plaza
    16 min walk - 0.9 miles
  • Almaty Central Stadium
    2 min drive - 1.0 mile

Getting around

  • Almaly
    8 min drive
  • Almaty Station
    14 min drive
  • Almaty (ALA-Almaty Intl.)
    34 min drive

Restaurants

  • Friends Bar
    6 min walk
  • Coffee Boom
    6 min walk
  • Restopark
    5 min walk
  • La Coppola
    6 min walk
  • Sekirov Coffee
    7 min walk

About this property

Holiday Inn ALMATY by IHG

Luxury hotel located in Bostandyk District
A terrace, a shopping mall on site, and dry cleaning/laundry services are just a few of the amenities provided at Holiday Inn ALMATY by IHG. The on-site international cuisine restaurant, Glasshouse, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a porter/bellhop, and a gift shop
  • Tour/ticket assistance, ATM/banking services, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 227 rooms feature comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with bathtubs and free toiletries
  • TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; KZT 9,100 for adults and KZT 5,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Glasshouse

Things to do

  • Gym
  • Shopping mall
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center (7,952 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Sofa bed

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from February 20 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities
  • Health club
  • Recreational facilities

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 9100 for adults and KZT 5000 for children
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

ALMATY Holiday Inn
Holiday Inn ALMATY
Holiday Inn Hotel ALMATY
Holiday Inn Almaty Hotel Almaty
Holiday Inn ALMATY Hotel

Frequently asked questions

Is Holiday Inn ALMATY by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn ALMATY by IHG?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn ALMATY by IHG?

Check-out is at noon.

Where is Holiday Inn ALMATY by IHG located?

Located in Bostandyk District, this luxury hotel is within a 15-minute walk of National Museum of Kazakhstan, Kazakhstan Independence Monument, and Presidential Palace. Respublika Alanghy and Republic Square are also within 15 minutes.

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Reviews

Holiday Inn ALMATY by IHG Reviews

8.2

Very Good

8.4

Cleanliness

8.0

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 123 out of 285 reviews
Rating 8 - Good. 98 out of 285 reviews
Rating 6 - Okay. 36 out of 285 reviews
Rating 4 - Poor. 15 out of 285 reviews
Rating 2 - Terrible. 13 out of 285 reviews

Reviews

10/10 Excellent

Kazhun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, decent room, beautiful view. Plenty of dining and shopping within walking distance
Stayed 2 nights in Aug 2025

8/10 Good

Karina

Liked: Cleanliness
Rooms were a bit ‘tired’. Bathroom felt like it was pretty old but restaurant was top notch.
Stayed 3 nights in Nov 2025

10/10 Excellent

Hedi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was neat and clean, and we appreciated the very nice towels and linens. We also really liked it. There were fresh water stations on every floor. The staff couldn't have been nicer or more helpful. A small café downstairs a very good latte!
Stayed 2 nights in Sep 2025

10/10 Excellent

Elina

Liked: Cleanliness, property conditions & facilities, room comfort

Great place!

Amazing stay. Great location, great service and one of the best breakfasts I ever had!
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were excellant and helpfull.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an ideal area where for people who visits a country for the first time. The staff have been brilliant and extremely helpful and friendly.
Stayed 4 nights in Jul 2023

10/10 Excellent

Vitalii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Mar 2024

8/10 Good

Victoriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new renovation really fits the property and made my experience much better. Overall, amazing hotel with an exception of slow service and the hotel needs cleaning more often in the rooms.
Stayed 5 nights in Jul 2024

6/10 Okay

Xuejun

Liked: Staff & service
Disliked: Property conditions & facilities
it’s in a convenient location, quiet and staff members are very friendly. But the property is a bit run down. The carpet needs to be replaced and the furnitures are old.
Stayed 3 nights in Aug 2023

4/10 Poor

Cynthia

Disliked: Property conditions & facilities

Changes for the worse

I had a great stay in the fall of 2023. The summer of 2024, the hotel is undergoing renovation and a shift towards hosting large groups of tourists (often sleeping in the common areas as they awaited their rooms). Breakfast was of low quality. Some young people working at the front desk were excellent, and others were lackluster and poorly trained. location (near a large shopping center) is excellent, but I won't be back.
Stayed 4 nights in Jun 2024

10/10 Excellent

Yuehan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Jul 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and attentive staff, great breakfast, clean room and one of the best areas, close to everything.
Stayed 10 nights in Mar 2023

6/10 Okay

Asset

Liked: Cleanliness, staff & service, amenities
Decent room. AC is not working . Drain system is not properly working in bathroom.
Stayed 3 nights in Oct 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and polite, rooms very clean
Stayed 9 nights in Feb 2023

6/10 Okay

Alexander

The location was right for the event that we had to attend.
Stayed 2 nights in Oct 2022

10/10 Excellent

Anela

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great experience! Very attentive and helpful staff, delicious breakfast, safe and clean environment.

8/10 Good

Chetan

Liked: Cleanliness, staff & service, property conditions & facilities

COULD BE BETTER

HOTEL ROOMS ARE EXTREMELY SMALL AND CRAMPED . CHOICE OF VEG FOOD IN THE MENU IS EXTREMELY LIMITED.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I had problems when I arrived in the country with my partner was unfortunate was unable to meet me, the staff was able to assist my situation, they were extremely helpful and speak and understand good English, very impressed and great hospitality.
Stayed 2 nights in Jul 2023

4/10 Poor

Ashok

Disliked: Cleanliness, amenities, property conditions & facilities
The property is completely out of sync with the times...from the filthy carpet to broken tiles and washroom knobs... everything was bad. When the temperature is 20 degrees, the hotel refused to switch on the AC. Staff are better. It is a big blot ok the Holiday Inn name. I moved to IBIS for 4 days.
Stayed 7 nights in Mar 2025

8/10 Good

NOREEN

Liked: Cleanliness, staff & service
Need new carpet
Stayed 2 nights in Apr 2024

8/10 Good

Madina

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The toilets are very dirty!
Stayed 3 nights in Aug 2022

6/10 Okay

Zhanna

The regular hotel. We had our every year conference there. There were not lotion and shower cap in the room. They put only two small towels. It were not enough, frankly! There is a reconstruction area around the hotel.
Stayed 2 nights in Mar 2023

10/10 Excellent

Ravshan Uraimov Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it’s good hard to see the mountains. I had a mountain view broom, but there is barely mountains to see lots of buildings in front of window, and there is constructions on the backside of the hotel. I hope the spill improve in the future thanks.
Stayed 4 nights in Aug 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 9 nights in Aug 2022

10/10 Excellent

Woojin

Liked: Cleanliness
Disliked: Property conditions & facilities
Not bad, but not good
Stayed 4 nights in Jul 2023