See all properties

Five Seasons Almaty

2.5 star property
Five Seasons Almaty creates a peaceful retreat in the Bostandyk District where guests check in quickly and relax in a lush garden setting with attentive service

Choose dates to view prices

Photo gallery for Five Seasons Almaty

A reception area with a wooden desk, a reception counter, and several potted plants. - Five Seasons Almaty (Almaty)
A building with a red roof, large windows, and a paved courtyard with benches. - Five Seasons Almaty (Almaty)
A dining area with a large table and chairs, a clock on the wall, and artwork on the walls. - Five Seasons Almaty (Almaty)
A hotel room with a bed, a sofa, a small table with chairs, a floor lamp, and two wall-mounted televisions. - Five Seasons Almaty (Almaty)
A white building with a door and windows, a black car parked in front, and a grassy area with trees and shrubs. - Five Seasons Almaty (Almaty)
Travelers find tranquility at Five Seasons Almaty, where a beautiful garden enhances the peaceful atmosphere. The hotel offers WiFi, professional dry cleaning and laundry services, plus convenient valet parking for guests exploring the Bostandyk District.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room, Bathtub

A compact room with a bed, a yellow sofa, a desk with a chair, a TV, and a small fridge.

Comfort Double Room, Bathtub

  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Economy Double Room, 2 Bedrooms

A bedroom with a bed, a wardrobe, a desk, a chair, a mirror, and a door.

Economy Double Room, 2 Bedrooms

  • City view
  • 14 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

A hotel room with two single beds, a small bedside table, a chair, and a patterned carpet.

Twin Room

  • City view
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Bathtub

A bedroom with two beds, a sofa, and a ceiling fan.

Family Room, Bathtub

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Bostandyk District, a neighborhood in Almaty, is home to Five Seasons Almaty. Shymbulak Ski Resort and Kok Tobe Cable Car are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nedelka Park and 28 Panfilov Heroes Memorial Park. Looking to enjoy an event or a game while in town? See what's happening at Almaty Central Stadium or Hippodrome. Visit our Almaty travel guide
Map
Markova Street 46A, Almaty, 540056

What's nearby

  • A city square with a flower garden, two tall buildings with banners, and a monument.
    Republic Square
    2 min drive - 1.2 miles
  • Almaty Central Stadium
    2 min drive - 1.0 mile
  • Kazakhstan Independence Monument
    2 min drive - 1.2 miles
  • Dostyk Plaza
    3 min drive - 1.5 miles
  • National Museum of Kazakhstan
    3 min drive - 1.5 miles

Getting around

  • Almaly
    11 min drive
  • Almaty Station
    17 min drive
  • Almaty (ALA-Almaty Intl.)
    32 min drive

Restaurants

  • Starbucks
    4 min walk
  • J.Z. Peking Duck
    9 min walk
  • Sashimi Club By Kingfisher
    11 min walk
  • Пхали-Хинкали
    11 min walk
  • Janym Soul
    6 min walk

Similar properties

Porch
Grand Erbil Hotel
Turksib District
  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
6.2 out of 10, 83 reviews
Grand Erbil Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall

Room amenities

Bathroom

  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Stovetop

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Frequently asked questions

Is Five Seasons Almaty pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Five Seasons Almaty?

Check-in begins at 2:00 PM.

What time is check-out at Five Seasons Almaty?

Check-out is at 12:30 PM.

Where is Five Seasons Almaty located?

Located in Bostandyk District, this hotel is within 1 mi (2 km) of Kasteev State Museum of Arts, Almaty Central Stadium, and Kazakhstan Museum of Arts. Botanical gardens and National Museum of Kazakhstan are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Five Seasons Almaty Reviews

8.8

Excellent

8.4

Cleanliness

8.2

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 27 out of 51 reviews
Rating 8 - Good. 17 out of 51 reviews
Rating 6 - Okay. 5 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 0 out of 51 reviews

Reviews

Verified review

10/10 Excellent

CRAIG

Liked: Cleanliness, staff & service, property conditions & facilities
This review is based on what to expect from a hotel at this price point. For what it is, was comfortable, clean, roomy, close to a couple of restaurants and did the job. A sign on the entry gate with the hotel name would have saved a lot of arrival hassles
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff who were happy to help at any time, and overall a neat and nice place to stay. Wifi connection did go out at times, but was otherwise stable and even excellent for the price of the stay. I highly recommend staying here :) There are plenty of shops and restaurants within 2km of the hotel, so there's always somewhere to go.
Stayed 27 nights in Jan 2026
Verified review

10/10 Excellent

Shamshod

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient place
Stayed 1 night in Aug 2025
Verified review

8/10 Good

abdul

Liked: Cleanliness
Friendly staff and value for money
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price, just a bit far away from the main touristy parts 30 min minimum to get to bars and restaurants helpful staff English was spoken well
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Aditya

Liked: Cleanliness
Property is value for money, dont expect many facilities at this price, area surrounding the property consist of corporate buildings, departmental store and restaurants are near by it is 3km from city center
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Sudhanshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice and clean. The only thing I didnt like about my room was lighting. It was quite dim. The room could use some more lights.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Manya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall experience at the property was great. The staff was helpful and courteous. The stay is high value with private room with attached bathroom at 11k tenge per night. There is a shared kitchen with utensils and amenities like stove, microwave, fridge. The room was basic and heated; great deal at this price. I found the room to be clean and spacious. There is 24 hr reception and I could easily checkin in the middle of the night. Wifi is also available. There is a mart nearby for basic stuff. They don't have hair dryer in room so you can borrow it from reception.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

ROMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unexpectedly nice

It was a cheap and surprisingly good room - for this price I expected scam or hostel. The room looks exactly as on the pic, quite spacious. Bathroom is okay. Shampoo, soap, dental kit, slippers were provided during check-in. Cards payment accepted. No elevator, so 3rd floor is quite a challenge with a 25 kg suitcase. I slept very well on this large bed, it was quite a surprise too. Overall, very unexpected and cheap stay. No caffe around, so either get food delivery or walk for some time to shopping mall.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Abdulhafiz

Liked: Cleanliness, staff & service, amenities
Staff at fiveseasons were very polite, helpful and accomodating.
Stayed 7 nights in Dec 2024
Verified review

6/10 Okay

Minji

Disliked: Cleanliness, property conditions & facilities
It was okay. Stairs are very dangerous bc it’s weirdly slanted. Almost fell down the stairs. There is also NO AC and it was scorching hot
Stayed 5 nights in Jul 2025
Verified review

4/10 Poor

Christopher

Disliked: Staff & service, amenities, property conditions & facilities
Was surprised by the rudeness of the hosts.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Pavel

Liked: Staff & service, property conditions & facilities
Your staying will much depend on the next door neighbors. If you get a team of sport teenagers, your nights will be a nightmare and you will have to look for their coach to make them quiet.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

TAKAAKI

Liked: Cleanliness, staff & service, amenities
交通、食事、ショピングに困らない立地でスタッフも親切でした
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

TAKAAKI

Liked: Cleanliness, staff & service, amenities
親切に朝タクシーを呼んでくれて待ち合わせ場所まで、連れていってくれました
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

TSUYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities
すべてが素晴らしいです。
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value budget hotel

For 7000 kzt (about $17) this is a real bargain. Service is fine and the room was reasonably clean (didn’t see any bugs). It’s not right downtown but not too far either (45 min walk or 10 min taxi ride to the historic center). The curtains weren’t that thick so a lot of light comes in the room in the morning- not great if you want to sleep in.
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

BAUYRZHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отлично

Отличное место отдыха в конце дня. Не сказать, что в центре, но все близко. До БЦ НурлыТау 20 минут ходьбы. До Центрального Парка, рынка - 30 минут на такси. До КокТобе - 15 минут на такси. Неплохая кухня, внимательный и ответственный персонал.
Stayed 2 nights in Jun 2020
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely hard to beat price for $15 per night.

I was a solo taveler. I paid $15 USD per night for two nights for a clean room that has a private bathroom and would sleep 5 people. Breakfast was $2 USD. I went on to stay at a very nice hotel after this, but the value here would be hard to beat, especially because one of the nights was just so I could sleep due to arriving from the airport at 2am.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Ulf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Zimmer, nettes Personal. Ruhige Lage, dennoch sind alle wichtigen Orte schnell erreichbar.
Stayed 4 nights in Sep 2019
Verified review

8/10 Good

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Скромно, чисто и аккуратно

Скромная гостиница, скромная и цена - 7.000 тг/сутки. Однако номер порадовал относительной просторностью - думаю, около 40-45 кв.м. И главное - чистое и свежее постельное белье, в номере чистота. Санузел тоже чистый и удобный. На ресепшене меня встретил вежливый молодой человек, помог с челоданом. А также подсказал как сориентироваться в городе. Из минусов могу отметить лишь плохую звукопоглощаемость - постоянно слышала соседей. Но меня это не сильно беспокоило. Благодарю коллектив гостиницы за приятное пребывание. Рахмет!
Stayed 2 nights in Aug 2019
Verified review

4/10 Poor

Marlis

Disliked: Cleanliness, staff & service

Lots of cockroaches

The room was large & the beds were not as hard as in China. We could not get a good night's sleep due to all the cockroaches. They were crawling on us in the bed & walls. The front desk people do not speak any English. Location was too bad for walking around.
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was much better than expected. The overall stay was really good. The people at the hotel are very nice and very helpful.
Stayed 8 nights in Jan 2019
Verified review

8/10 Good

Juyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 쩔음. 나쁘지 않음

가성비는 굉장히 좋음. 짧게 지내기는 좋음.
Stayed 1 night in Oct 2018
Verified review

8/10 Good

なぶ

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

スタッフの対応は良いです✨

家族で経営サレテルノデしょうか、言葉は分からずとも親切な対応が気持ちよかったです。 部屋は、ヒロクテいいのですが、壁と天井が薄いのか、足音が気になって仕方ありませんねした。でも、お値段がお安いので。 あと、部屋には電気ポットはありませんでした。
Stayed 3 nights in Sep 2018