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DoubleTree by Hilton Almaty

4.0 star property
Hotel in Almaty with 2 restaurants and a full-service spa

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Photo gallery for DoubleTree by Hilton Almaty

Terrace/patio
Indoor pool
Exterior
Reception
Minibar, in-room safe, desk, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Family Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 39 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 42-inch LCD TV with cable channels, TV

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

42-inch LCD TV with cable channels, TV

Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Living area | 42-inch LCD TV with cable channels, TV

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Family Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
115 Dosmukhamedov Street 05000, Almaty, 0500-00

What's nearby

  • Almaty Central Stadium - 5 min drive - 2.7 miles
  • MEGA Park - 5 min drive - 3.4 miles
  • Zenkov Cathedral - 6 min drive - 3.6 miles
  • Almaty Opera House - 6 min drive - 3.8 miles
  • Panfilov Park - 7 min drive - 4.1 miles

Getting around

  • Almaly - 16 min drive
  • Almaty Station - 20 min drive
  • Almaty (ALA-Almaty Intl.) - 19 min drive

Restaurants

  • ‪Asi Bar / Mr. Donerci - ‬13 min walk
  • ‪Динара - ‬17 min walk
  • ‪Кондитерский дом Куликовский - ‬16 min walk
  • ‪Тифлисъ / Tiflis - ‬15 min walk
  • ‪Кафе "Шагала - ‬9 min walk

About this property

DoubleTree by Hilton Almaty

Upscale hotel located in Almaly District
Consider a stay at DoubleTree by Hilton Almaty and take advantage of a terrace, a coffee shop/cafe, and a hair salon. Treat yourself to a facial, a body scrub, or a body treatment at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An indoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • Coworking spaces, tour/ticket assistance, and luggage storage
Room features
All 112 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 42-inch LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: KZT 15,000 for adults and KZT 7,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 6,997 square feet of conference space
  • Business center
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 15000 for adults and KZT 7000 for children
  • Airport shuttle fee: KZT 17000 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Doubletree By Hilton Almaty
Doubletree BY Hilton Almaty Hotel
Doubletree BY Hilton Almaty Almaty
Doubletree BY Hilton Almaty Hotel Almaty
DoubleTree by Hilton Almaty Hotel
DoubleTree by Hilton Almaty Almaty
DoubleTree by Hilton Almaty Hotel Almaty

Frequently asked questions

Does DoubleTree by Hilton Almaty have a pool?

Yes, this property has an indoor pool and a children's pool.

Is DoubleTree by Hilton Almaty pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Almaty?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Almaty?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at DoubleTree by Hilton Almaty?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does DoubleTree by Hilton Almaty provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 17000 per vehicle applies.

Where is DoubleTree by Hilton Almaty located?

Located in Almaly District, this spa hotel is within 3 mi (5 km) of Republican German Drama Theatre, Casino Zodiak, and Auezov Kazakh Drama Theatre. Fantasy World Almaty and St Nicholas Cathedral are also within 3 mi (5 km).

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DoubleTree by Hilton Almaty Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 20 out of 42 reviews
Rating 8 - Good. 10 out of 42 reviews
Rating 6 - Okay. 8 out of 42 reviews
Rating 4 - Poor. 3 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Kind staff. Great spa!
Stayed 3 nights in Mar 2025

2/10

Stayed 1 night in Apr 2024

8/10

Stayed 2 nights in Mar 2023

4/10

Stayed 4 nights in Aug 2022

4/10

Stayed 5 nights in Aug 2022

8/10

Stayed 1 night in Aug 2022

6/10

Overall our staying was good, however since it was beginning of the April and central heating was already off, it was very cold in bathroom.
Stayed 1 night in Apr 2022

6/10

The rooms are dark. Even when we had big room in soace was only small windows
Stayed 1 night in Feb 2022

10/10

Stayed 1 night in Jan 2022

8/10

Хороший отель в историческом центре. Достойный сервис и услуги. Reasonable цены.
Stayed 2 nights in Dec 2021

8/10

فندق جميل والخدمات رائعه لاكن قديم شوي ويحتاج الى مخدات جيده حيث ان المخده تعورلك راسك nice hotel but the pillow is bad when u wake up your head in pain
Stayed 1 night in Dec 2021

10/10

Hotel is very nice and clean.
Stayed 1 night in Nov 2021

10/10

Stayed 6 nights in Nov 2021

10/10

Great
Stayed 3 nights in Oct 2021

10/10

Stayed 1 night in Sep 2021

10/10

Отличный отель. Ресторан на крыше - хорош! Бармен старался выполнить любую просьбу и мы даже придумали новый коктейль :-) Рекомендую!
Stayed 5 nights in Aug 2021

10/10

Fantastic service from the team at Almaty Hilton DoubleTree. My trip was unexpectedly lengthened from 4 days to 21 and the hotel was accommodating with all my needs. Great food also.
Stayed 4 nights in Aug 2021

4/10

Stayed 1 night in Aug 2021

10/10

Stayed 4 nights in Jul 2021

8/10

Stayed 2 nights in Jun 2021

8/10

Great hotel
Stayed 4 nights in Jun 2021

6/10

The hotel looks great at first glance. I visited for one night with my son. Unfortunately the visit wasn’t great overall and from other experiences I can confirm the food is not very good at all. Upon arrisecurity guard
Stayed 1 night in May 2021

10/10

Moving to Almaty soon, so we were there to visit. Great location, nice employees, very clean. They brought an actual crib for my baby. I wish there had been a mini bar, softer mattress, and bath tub. We had ac issues and they eventually fixed it.
Stayed 3 nights in May 2021

8/10

Hotel was chosen for an transit overnight stay and though it was a 30 minute drive from the airport, we found the hotel very relaxing. This included the bed which is for me one of the prime requirements when traveling and wanting a good nights sleep.
Stayed 1 night in May 2021

6/10

Even if the hotel looks new, the bath is already quite used (room 711). TV was with weak reception (satellite?). At the check-in they wanted me to pay for the stay while I prepaid via hotel.com. Breakfast, staff and fitness center amazing.
Stayed 2 nights in Feb 2021