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Ambassador Hotel Almaty

4.0 star property
Hotel in Almaty with free breakfast and a 24-hour business center

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Photo gallery for Ambassador Hotel Almaty

Comfort Studio Suite, 1 King Bed | Minibar, in-room safe, desk, soundproofing
Suite | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Property entrance
Reception
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, soundproofing

Standard Single Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Hair dryer
Private bathroom
Free bottled water
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, soundproofing

Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Hair dryer
Private bathroom
Free bottled water
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Hair dryer
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Hair dryer
Private bathroom
Free bottled water
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Studio Suite, 1 King Bed

Comfort Studio Suite, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Comfort Studio Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Bathrobes
Hair dryer
Private bathroom
Free bottled water
Minibar
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
121 Zheltoksan Street, Almaty, 480091

What's nearby

  • Almaty Opera House - 9 min walk - 0.5 miles
  • Zenkov Cathedral - 9 min walk - 0.5 miles
  • Panfilov Park - 19 min walk - 1.0 mile
  • MEGA Park - 2 min drive - 1.2 miles
  • Dostyk Plaza - 3 min drive - 1.9 miles

Getting around

  • Almaty Station - 9 min drive
  • Almaly - 9 min walk
  • Almaty (ALA-Almaty Intl.) - 17 min drive

Restaurants

  • ‪Nuala - ‬4 min walk
  • ‪Aroma - ‬3 min walk
  • ‪Double Coffee - ‬7 min walk
  • ‪Giginova - ‬3 min walk
  • ‪Rumi - ‬4 min walk

About this property

Ambassador Hotel Almaty

Upscale hotel located in Almaly District
Take advantage of a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services at Ambassador Hotel Almaty. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour business center.
Other perks include:
  • A roundtrip airport shuttle (surcharge), a reception hall, and luggage storage
  • A 24-hour front desk, tour/ticket assistance, and 1 meeting room
  • An elevator, smoke-free premises, and concierge services
Room features
All guestrooms at Ambassador Hotel Almaty offer perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • Elevator

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 4000.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KZT 4000.00 per vehicle (one-way)
  • Rollaway bed fee: KZT 4000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

Property is also known as

Almaty Ambassador Hotel
Ambassador Almaty
Ambassador Almaty Hotel
Ambassador Hotel Almaty
Hotel Ambassador Almaty
Ambassador Hotel Almaty Hotel
Ambassador Hotel Almaty Almaty
Ambassador Hotel Almaty Hotel Almaty

Frequently asked questions

Is Ambassador Hotel Almaty pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ambassador Hotel Almaty?

Ambassador Hotel Almaty doesn't offer parking.

What time is check-in at Ambassador Hotel Almaty?

Check-in start time: 2:00 PM; Check-in end time: noon.

What time is check-out at Ambassador Hotel Almaty?

Check-out is at noon.

Does Ambassador Hotel Almaty provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 4000.00 per vehicle applies.

Where is Ambassador Hotel Almaty located?

Located in Almaly District, this hotel is within a 10-minute walk of Zenkov Cathedral, Almaty Opera House, and Nedelka Park. 28 Panfilov Heroes Memorial Park and Lermontov Russian Drama Theatre are also within 1 mi (2 km). Almaly is 9 minutes by foot.

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Ambassador Hotel Almaty Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 5 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10

普通のホテル 早朝に到着したので荷物を預けて観光した 早めにチェックインさせてくれた。スタッフは親切だった。
Stayed 3 nights in Aug 2019

8/10

Stayed 4 nights in Jul 2019

8/10

The staff is helpful and cheerful. Number of them can speak simple English and help me a lot.
Stayed 3 nights in Jul 2019

10/10

ど真ん中！立地最高！まわりにカフェ、レストラン、スーパーマーケット、両替所たくさんあります。Wi-fiもバッチリ。部屋も広い。スタッフにいろいろ尋ねたが、親切に教えてくれた。
Stayed 3 nights in Jun 2019

8/10

Service ist sehr aufmerksam.Nah zum Zentrum. Gute Frühstück, nur wenig Abwechslung.Zu wenig Früchte.
Stayed 3 nights in Aug 2018

10/10

Номера ремонтируют. Очень все уютно. Приветливый персонал, особенно хочу специально благодарить фронт офис менеджера Руслан. Во всем помогает и заботится. В отеле самое хорошее что ресторан работает круглосуточно и тем не менее турецкая богатая кухня. Отель расположен в самом центре города. Цена и качество совпадает. Всегда буду в отеле проживать. Спасибо
Stayed 1 night in Aug 2018

8/10

The service was good. People spoke some English. Good breakfast. Bathroom could use some upgrade.
Stayed 2 nights in Jul 2018

2/10

Horrible, frustrating, uncomfortable stay. Room was stained and beat up. AC was not cold and when I called maintenance they came up and did not fix it. I spent a miserable night on the hard mattress in the hottest room ever and then found the seal had already been broken on the complimentary bottle of water! The next morning, I woke to the sound of a jackhammer outside my door as workmen were remodeling the room across the hall. Then I was treated to a flavorless, cold, nasty breakfast, and had to tell five staff members to call me a taxi before anyone actually did... honestly, the only nice thing about this place was the water pressure, which I must admit was really en pointe.
Stayed 1 night in Jul 2018