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Almaty Hotel

3.5 star property
Hotel with a restaurant, steps from Almaty Opera House

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Photo gallery for Almaty Hotel

Daily buffet breakfast (KZT 3000 per person) - Almaty Hotel (Almaty)
Front of property - Almaty Hotel (Almaty)
Lobby sitting area - Almaty Hotel (Almaty)
42-inch TV with cable channels - Almaty Hotel (Almaty)
Executive Suite | Minibar, desk, laptop workspace, free WiFi - Almaty Hotel (Almaty)
Located close to Almaty Opera House and Zenkov Cathedral, Almaty Hotel provides a hair salon, dry cleaning/laundry services, and a bar. Free in-room WiFi and a restaurant are available to all guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room

Superior Room | Minibar, desk, laptop workspace, free WiFi

Superior Room

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Minibar, desk, laptop workspace, free WiFi

Deluxe Single Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, laptop workspace, free WiFi

Deluxe Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, desk, laptop workspace, free WiFi

Executive Suite

  • Mountain view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, desk, laptop workspace, free WiFi

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Located in Almaty, Almaty Hotel is in the city center. Almaty Opera House and National Museum of Kazakhstan are cultural highlights, or if an activity is on the agenda, check out Shymbulak Ski Resort. Looking to enjoy an event or a game? See what's going on at Almaty Central Stadium or Medeo. Visit our Almaty travel guide
Map
Kabanbai Batyr str 85, Almaty, 50000

What's nearby

  • Almaty is a frozen land in the winter. This cathedral is one of the main sites in the center of the city.
    28 Panfilov Heroes Memorial Park
    10 min walk - 0.6 miles
  • Almaty Opera House
    5 min walk - 0.3 miles
  • Zenkov Cathedral
    7 min walk - 0.4 miles
  • Panfilov Park
    16 min walk - 0.9 miles
  • MEGA Park
    2 min drive - 1.5 miles

Getting around

  • Almaly
    2 min walk
  • Almaty Station
    11 min drive
  • Almaty (ALA-Almaty Intl.)
    31 min drive

Restaurants

  • Harat's Pub
    3 min walk
  • Issyk Restaurant
    3 min walk
  • Aroma
    6 min walk
  • Афиша
    3 min walk
  • Agora Wine & Deli
    4 min walk

About this property

Almaty Hotel

Hotel near Almaty Opera House
Located close to Zenkov Cathedral and National Museum of Kazakhstan, Almaty Hotel provides a hair salon, dry cleaning/laundry services, and a bar. Free in-room WiFi and a restaurant are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a banquet hall
  • ATM/banking services, tour/ticket assistance, and a front-desk safe
  • Concierge services, luggage storage, and a 24-hour front desk
Room features
All 155 rooms boast comforts such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 42-inch TVs with cable channels
  • Wardrobes/closets, balconies, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; KZT 3,000 for adults and KZT 3,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Bar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Area rugs in room
  • No elevator

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 11000 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 3000 for adults and KZT 3000 for children
  • Airport shuttle fee: KZT 10000.00 per person (one-way)
  • Airport shuttle fee per child: KZT 5000 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 11000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 060140000420

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Almaata Hotel
Almaata Hotel Almaty
Almaty Hotel Hotel
Almaty Hotel Almaty
Almaty Hotel Hotel Almaty

Frequently asked questions

Is Almaty Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Almaty Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Almaty Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Almaty Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of KZT 10000.00 per person applies.

Where is Almaty Hotel located?

Located in Almaly District, this hotel is within a 10-minute walk of Almaty Opera House and Zenkov Cathedral. National Museum of Kazakhstan and Almaty Central Stadium are also within 3 mi (5 km). Almaly is only a 2-minute walk.

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Reviews

Almaty Hotel Reviews

8.6

Excellent

8.4

Cleanliness

9.4

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 44 out of 97 reviews
Rating 8 - Good. 41 out of 97 reviews
Rating 6 - Okay. 6 out of 97 reviews
Rating 4 - Poor. 1 out of 97 reviews
Rating 2 - Terrible. 5 out of 97 reviews

Reviews

8/10 Good

Xiaomei

Liked: Cleanliness, staff & service, amenities
Good place and good price.
Stayed 4 nights in Apr 2025

10/10 Excellent

Zarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , great view from the room , great renovation
Stayed 1 night in Aug 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service
Not really top rate, but location is great.
Stayed 10 nights in Oct 2024

8/10 Good

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
The Property is good and location in the main attraction. You can eat Indian food at Spice Mantra which is 15 min walk from the hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

BERTONASCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended!

Nice Hotel in the city centre. Amazing view of the mountains. Clean and big rooms. Huge shower. Gentle Staff. I recommend it!
Stayed 2 nights in May 2024

8/10 Good

Elif Defne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic close to Tselliny
Stayed 1 night in Sep 2025

10/10 Excellent

Li Qi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well priced central clean and modern hotel

Bright and airy, huge bed, clean sheets and amenities with lots of options for food just next door.
Stayed 2 nights in May 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

Do yourself a favour and stay elsewhere in Almaty

Don't stay here. Appalling customer service. Constant building work and zero customer service. Pneumatic drills right above and next to our room. No apology, no attempt to rectify. Awful. Just awful. Do not stay here.
Stayed 2 nights in Jun 2024

6/10 Okay

Jeffrey

Liked: Cleanliness
Disliked: Staff & service
Pretty underwhelming stay. Staff is generally indifferent. Not the friendliest place. Request to address issues like broken hair dryer were taken but then simply ignored. Soap and shampoo dispensers weren't filled. Breakfast is ok with limited selections, 7am weekdays and 8am on weekends is a little late if you have early plans.
Stayed 3 nights in Jun 2024

8/10 Good

Dillnia

Liked: Cleanliness, amenities
Veldig ren og ordentlig hotellrom.
Stayed 4 nights in Oct 2025

8/10 Good

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almaty Hotel

Really nice hotel. A little frustration was to have the WiFi switched off as soon as room key was handed over. Didn’t have breakfast. Great location
Stayed 2 nights in Sep 2025

6/10 Okay

Eugen

Liked: Cleanliness, amenities
Kämmen um 12 Uhr, um 14 Uhr Zimmer war immer noch nicht fertig. Mit etwas Druck haben wir eine Zimmer bekommen. Um 16 Uhr dann umgezogen in gebuchten zwei Zimmer Apartment. Speisesaal ist nicht Behinderten geeignet , Treppe keine Aufzug!
Stayed 4 nights in Jun 2025

10/10 Excellent

sung ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
넓고 깨끗
Stayed 1 night in May 2024

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Мой первый раз в Алмате

Все было отлично. Все понравилось. А самое главное люди , отзывчивые и доброжелательные. Завтраки супер, особенно омлеты! Спасибо за гостеприимность!
Stayed 4 nights in Mar 2020

10/10 Excellent

Sangik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Almaty hotel

호텔 위치가 너무 좋았고, 시설도 참 좋았습니다.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋았습니다 시설도깨끗하고 편안했습니다
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋았습니다 시설도깨끗하고 편안했습니다
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋았습니다 시설도깨끗하고 편안했습니다
Stayed 5 nights in Feb 2020

8/10 Good

Maks, Bishkek

Liked: Staff & service, amenities
flexibility and service, location, space, it would be good if bathroom was better
Stayed 1 night in Jan 2020

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accommodation choice for Almaty

This is a fantastic hotel - clean, cosy, airy. The room exceeded all my expectations with a well proportioned shower, bed and working area. Add to that competent reception staff, wholesome breakfast and superfast wifi. Highly recommended!
Stayed 3 nights in Dec 2019

10/10 Excellent

luis

Liked: Cleanliness, room comfort

eat location and value!

The location of the hotel can’t be beat! The staff is hot and miss..... some very nice others just don’t seem to care The airport transfer was a great plus and free but they say til 8am on their ad but really they don’t do after 7 am. So u miss breakfast but they make a to go one for you! The room had a great view was a bit run down the bathroom was hideous and a shortage of plugs! But overall the hotel because of location u can overlook a lot! Not too many staff members speak English well.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well presented rooms

Easy for taxis to locate. Not much in the area but is a manageable walk to the two cathedrals and main museums. Airport taxis are likely to cost in the region of 4000 to 5000 each way and the journey is 20 to 30 mins depending on traffic. Quick check in, hotel has been made over recently with marble bathrooms, superior rooms are spacious and come with team making although had to unplug things to obtain sockets. Is an over site that the TV can’t be seen from the main beds, but lighting was reasonable, the twin room had a spare third bed, there are cupboards and a desk, couple of chairs, room had two balconies facing onto the theatre out the front as well as a table, bedside cabinets and a clean carpet. Minibar fridge and drinks confusing. Wasn’t sure if the water on the table was charged or not as the size of the water bottles in the fridge didn’t match the charge sheet. Corridor was noisy late into the evening and early in the morning due to the neighbours, one of whom was playing the public piano next to the lifts after midnight, and the minibar knocked on the door in the morning. Otherwise good service, luggage was stored at reception, hotel’s taxi service was reliable, only significant issue was not being able to control the temperature as there were no remotes for the air conditioners.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shady hotel

I was so dissapointed. I booked a suite with mountain view, and got a shady room in the back. Nothing like photos, old and cold. Only 1 socket worked, in the bathroom used shampoo bottles, dirty towels and long black hair in bed. The only positive point was the restaurant, which was spotless, and food was good. After 1 night we moved to a different hotel, which was perfect.
Stayed 3 nights in Oct 2019

8/10 Good

Niklas

Liked: Staff & service, room comfort

City landmark

All and all this is a great hotel. It got this certain kind of glow that comes with it`s history and the fact that its practically a landmark in Almaty, everyone in town knows about it. The skybar food was great. The resturant on 2nd floor, where brakefast is served duing morning was mediocre at best. I have to mention the skybar once more, the meat there is fabtastic. However the hotel lacks the details that makes a 5-star hotel earn it`s stars. One example is the shower. I stayed in a junior suite and the wall mounted shower nozzle was at a hight about 1.5 meter. So you had to kneel to take a shower. The hose was even shorter. There where also alot of stains on the walls left by someones dirty hands. Although there are some issues in terms of standard I would stay there again if I get the chance to. The location is great and the view is breathtaking
Stayed 2 nights in Aug 2019

8/10 Good

Senol

Liked: Property conditions & facilities
Disliked: Staff & service

Mountain view

The hotel has a magnificent mountain view. My room was at the back side, but guests can go out of one of the balconies and can make pleasure of the athmosphere. Located also at a very convenient place. My room was not made up during my stay. No water. And my bed was not a queen size as offered on the booking. Overall: location beats all...
Stayed 2 nights in Aug 2019