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Encosta do Lago

Property class: 4

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Photo gallery for Encosta do Lago

A stone staircase with lanterns, leading to a building with a dome roof and large windows. - Encosta do Lago (Loulé)
A sign for Encosta do Lago with a clear view of the surrounding greenery and palm trees. - Encosta do Lago (Loulé)
A dining area with a table set for four, overlooking a pool, surrounded by palm trees and a gazebo. - Encosta do Lago (Loulé)
An aerial view of a coastal resort with a large beach, a swimming pool, and a hotel complex. - Encosta do Lago (Loulé)
A clear blue pool with a gazebo, palm trees, and a stone building. - Encosta do Lago (Loulé)
Located close to Vale do Lobo Beach, Encosta do Lago provides an adjacent golf course, a swim-up bar, and a poolside bar. Active travelers can enjoy cycling at this resort. Indulge in a body treatment, a facial, and aromatherapy at the onsite spa. The on-site Mediterranean cuisine fine-dining restaurant, Tucanos, offers lunch, dinner, and al fresco dining. Yoga classes are offered at the health club; the property also has a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a steam room.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Apartment, 2 Bedrooms

A modern bedroom with a large bed, a bedside table with a lamp, a desk with a computer, and a chair.

Apartment, 2 Bedrooms

  • 119 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms (2 double beds and 2 twin beds)

A modern bedroom with a large bed, a bedside table with a lamp, a desk with a computer, and a chair.

Apartment, 3 Bedrooms (2 double beds and 2 twin beds)

  • 150 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Double Beds and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (Garden Area )

A modern bedroom with a large bed, a bedside table with a lamp, a desk with a computer, and a chair.

Apartment, 2 Bedrooms (Garden Area )

  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Private Pool

A modern bedroom with a large bed, a bedside table with a lamp, a desk with a computer, and a chair.

Apartment, 2 Bedrooms, Private Pool

8.0 out of 10
Very good
(1 review)
  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms, Private Pool (1 double and 4 twin bed)

A modern bedroom with a large bed, a bedside table with a lamp, a desk with a computer, and a chair.

Apartment, 3 Bedrooms, Private Pool (1 double and 4 twin bed)

  • 150 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 Double Bed and 4 Twin Beds

View all photos for Apartment, 1 Bedroom

A modern bedroom with a large bed, a bedside table with a lamp, a desk with a computer, and a chair.

Apartment, 1 Bedroom

  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

A modern bedroom with a large bed, a bedside table with a lamp, a desk with a computer, and a chair.

Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

A bedroom with a large bed, two bedside tables, a nightstand, and a window with curtains.

Apartment, 2 Bedrooms

  • 119 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

A hotel room with two beds, a desk, and a chair.

Apartment, 2 Bedrooms

  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

A modern bedroom with a large bed, a bedside table with a lamp, a desk with a computer, and a chair.

Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

A modern bedroom with a large bed, a bedside table with a lamp, a desk with a computer, and a chair.

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

A modern bedroom with a large bed, a bedside table with a lamp, a desk with a computer, and a chair.

Apartment, 2 Bedrooms

  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

A modern bedroom with a large bed, a bedside table with a lamp, a desk with a computer, and a chair.

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

A modern bedroom with a large bed, a bedside table with a lamp, a desk with a computer, and a chair.

Apartment, 2 Bedrooms

  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

A modern bedroom with a large bed, a bedside table with a lamp, a desk with a computer, and a chair.

Apartment, 2 Bedrooms

  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

A modern bedroom with a large bed, a bedside table with a lamp, a desk with a computer, and a chair.

Apartment, 2 Bedrooms

  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (Garden Area )

A modern bedroom with a large bed, a bedside table with a lamp, a desk with a computer, and a chair.

Apartment, 2 Bedrooms (Garden Area )

  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (Garden Area )

A modern bedroom with a large bed, a bedside table with a lamp, a desk with a computer, and a chair.

Apartment, 2 Bedrooms (Garden Area )

  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms (Garden Area )

A modern bedroom with a large bed, a bedside table with a lamp, a desk with a computer, and a chair.

Apartment, 2 Bedrooms (Garden Area )

  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (Garden Area )

A modern bedroom with a large bed, a bedside table with a lamp, a desk with a computer, and a chair.

Apartment, 2 Bedrooms (Garden Area )

  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Apartment, 2 Bedrooms, Private Pool

  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Apartment, 2 Bedrooms, Private Pool

  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Apartment, 2 Bedrooms, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Apartment, 2 Bedrooms, Private Pool

  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Private Pool

A modern bedroom with a large bed, a bedside table with a lamp, a desk with a computer, and a chair.

Apartment, 2 Bedrooms, Private Pool

  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms (2 double beds and 2 twin beds)

A modern bedroom with a large bed, a bedside table with a lamp, a desk with a computer, and a chair.

Apartment, 3 Bedrooms (2 double beds and 2 twin beds)

  • 150 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Double Beds and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms (2 double beds and 2 twin beds)

A modern bedroom with a large bed, a bedside table with a lamp, a desk with a computer, and a chair.

Apartment, 3 Bedrooms (2 double beds and 2 twin beds)

  • 150 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Double Beds and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms, Private Pool (1 double and 4 twin bed)

A modern bedroom with a large bed, a bedside table with a lamp, a desk with a computer, and a chair.

Apartment, 3 Bedrooms, Private Pool (1 double and 4 twin bed)

10.0 out of 10
Exceptional
(1 review)
  • 150 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 Double Bed and 4 Twin Beds

View all photos for Apartment, 1 Bedroom

A modern bedroom with a large bed, a bedside table with a lamp, a desk with a computer, and a chair.

Apartment, 1 Bedroom

  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Apartment, 1 Bedroom

  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Apartment, 1 Bedroom

  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Located in Quinta do Lago, a neighborhood in Loulé, Encosta do Lago is next to a golf course and on a lake. Vilamoura Marina and Faro Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ria Formosa Natural Park and Vale do Lobo Beach. Traveling with kids? Don't miss Aqua Show Park. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Visit our Almancil travel guide
View more Resorts in Almancil
Map
Avenida Ayrton Senna da Silva, Quinta do Lago, Loulé, Algarve, 8135-866

What's nearby

  • A sailboat on calm waters with a clear sky.
    Ria Formosa Natural Park
    1 min walk - 0.0 miles
  • A beach with rows of sun umbrellas and lounge chairs, a wooden walkway, and a clear blue sky.
    Praia do Ancão
    18 min drive - 5.5 miles
  • A beach with red cliffs and calm waters.
    Falesia Beach
    30 min drive - 12.7 miles
  • THE CAMPUS
    8 min walk - 0.5 miles
  • Quinta do Lago North
    5 min drive - 1.4 miles

Getting around

  • Loule Station
    22 min drive
  • Faro Intl. Airport (FAO)
    29 min drive

Restaurants

  • the shack
    6 min walk
  • The Bold Octopus
    13 min drive
  • Casa do Lago
    8 min walk
  • 2 Passos
    13 min drive
  • Maria's
    12 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Tucanos

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Scooter/moped rentals
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • In a provincial park
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • 4 buildings
  • Built in 2007
  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 3 private bathrooms
  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (9:30 AM - 5:30 PM)

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total pets

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 50.0 per day

Cribs (infant beds) are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 30.0 per day
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 28408/AL

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the health club or fitness facility

Frequently asked questions

Does Encosta do Lago have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM–7:00 PM.

Is Encosta do Lago pet-friendly?

Yes, Encosta do Lago allows cats and dogs (limit 1 total).

How much is parking?

Self parking is free at this property.

What time is check-in at Encosta do Lago?

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Encosta do Lago?

Check-out is at 11:00 AM.

Where is Encosta do Lago located?

This family-friendly Loulé resort is located by the sea, steps from Ria Formosa Natural Park, and within 9 mi (15 km) of Vale do Lobo Beach and Aqua Show Park. Quarteira Beach and Vilamoura Beach are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Encosta do Lago Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 75 out of 107 reviews
Rating 8 - Good. 27 out of 107 reviews
Rating 6 - Okay. 1 out of 107 reviews
Rating 4 - Poor. 2 out of 107 reviews
Rating 2 - Terrible. 2 out of 107 reviews

Reviews

Verified review

10/10 Excellent

Maria

Great location, nice accommodation and good facilities
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

Christian Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, beautiful apartment with private pool - super close to the lake and beautiful walk to the beach -coming back any time
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well priced accommodation in great location

Very well priced accommodation in great location. Apartments are comfortable and well furnished. The resort facilities are a bit tired
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and clean very comfortable pool area nice but gets busy due to non residents allowed
Stayed 14 nights in Aug 2024
Verified review

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location and a nice apartment.

Beautiful location, great pool. The unit was a little old fashioned but very comfortable. Lovely touch with fresh bread every day and some fresh fruit. Would stay again!
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
A bread basket every morning was a nice touch… Pool area was lovely & the pool cafe had good range of snacks/light meals. Didn’t enjoy the pillows!!
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Lovely place, big pool not over busy. Maids and reception woman were outstanding. Not a rowdy place, fresh bread everyday, maids everyday. Apartment spotless, great a/c, beds, lots of space and everything we needed
Stayed 10 nights in Jul 2025
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located, clean and staff helpful and friendly. The showers in the communal pool could be cleaner with stonework in need of repair.
Stayed 14 nights in Aug 2024
Verified review

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Encosta do lago is excellent. Great location, very clean and lovely pool area. Would highly recommend staying here
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartment, bright and spacious in lovely and quiet location. Only negative was construction noise on a week day from a nearby villa but this is not under their control.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful garden Bread delicious
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Top quality accommodation and super staff.
Stayed 7 nights in May 2023
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place and friendly staff! Fresh Portuguese bread daily was an added bonus!!
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, would definitely stay there again. It was nice to have welcoming tea, coffee, milk, bread, butter jam and fruit on arrival.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice excellent
Stayed 14 nights in Aug 2022
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here. Spacious apartment for family with all utensils. Liked the nice touch of fresh rolls every morning. Good value for the area. Car a necessity
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Stephan

Alles super. Tolle Lage, toller Service
Stayed 10 nights in Mar 2023
Verified review

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort few things getting tired Tennis courts need repair and update Reception not open for early checkout Pool should be residents only
Stayed 14 nights in Aug 2023
Verified review

10/10 Excellent

Mette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super lækkert sted

Super lækkert område med dejligt stor lejlighed og altan. Vi havde oversigt over tennisbanerne og poolen. Klart en anbefaling herfra.
Stayed 7 nights in Oct 2024
Verified review

4/10 Poor

Herve

Liked: Cleanliness, room comfort
Disliked: Staff & service

Un cafard et personne veut se occuper

Le Resort est joli et chaleureux mais semble un peu laissé à l'abandon. L'appartement est lui spacieux et agréable avec de nombreux équipements. Là où nous avons été particulièrement déçu c'est dans leur gestion des "problèmes". Un soir un cafard gros comme une demi main est sorti du lavabo juste devant nous. N'étant pas particulièrement équipé pour déloger ce locataire indésirable, nous appelons la réception qui nous dit faire le nécessaire. 3/4 d'heure plus tard pas de nouvelle. Nous allons donc à la réception mais vu que c'était maintenant après 18h elle était fermée. Vu qu'il n'y avait plus aucun personnel visible dans le Resort, nous avons été au restaurant. Une fois notre souci expliqué, l'employé prend son téléphone pour appeler la personne en charge et une fois raccroché me dit un peu dépité : "elle veut pas venir". Sentant bien l'incongruité de la situation, il décide alors d'aller déloger le cafard lui-même avec l'aide de la femme de ménage. Le lendemain, aucun appel de la réception pour s'excuser de nous avoir laisser sans nouvelle la veille. A 450€ la nuit on s'attendait à un peu plus de considération.
Stayed 4 nights in Aug 2023
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten eine grosse Ferienwohnung im ersten Stock. Toller Gemeinschaftspool mit Bar. Unkompliziertes Check-in und Check-Out. Allerdings haben uns allgemeine Infos gefehlt. Eine Infomappe in der Wohnung wäre gut. Auch wäre ein Starterkit mit Abwaschmittel und Putzlappen sinnvoll. Die Küche war an und für sich gut ausgestattet, allerdings haben wir auch Sachen wie z.B ein Brotmesser vermisst. Der Früchtekorb zur Begrüssung und die frischen Brötchen jeden Morgen waren toll. Der tägliche Putzdienst war für uns aber zu früh, sodass wir meist darauf verzichtet haben.
Stayed 5 nights in Aug 2022
Verified review

8/10 Good

Luke

Liked: Cleanliness, property conditions & facilities, room comfort

Great but need to allow food and drink around pool

Lovely stay - great location and quiet too. Apartment was clean and spacious with lovely balcony. Only negative was being told off for sharing a bottle of wine around the large pool area (you can do this but not your own drink, you had to buy from them). Strange concept for a self catering resort. Even stranger when half of their wine menu wasn’t available!
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Nicholas James

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful vacation complex. Very spacious 2 bedroom apartment. Swimming pool was very cold though.
Stayed 2 nights in May 2022
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family stay

Great place to base yourself from, fantastic facilities and very helpful staff!
Stayed 7 nights in Apr 2022