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Alma Maya Resort – Riviera Maya

4.0 star property
Travelers gather around the inviting firepit at this Riviera Maya retreat, where local cuisine energizes adventures and warm hospitality awaits

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Natural pool - Alma Maya Resort – Riviera Maya (Puerto Morelos)
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View from room - Alma Maya Resort – Riviera Maya (Puerto Morelos)
Exterior - Alma Maya Resort – Riviera Maya (Puerto Morelos)
Yoga - Alma Maya Resort – Riviera Maya (Puerto Morelos)
Alma Maya Resort offers a tranquil atmosphere with an outdoor entertainment area and welcoming firepit. Guests enjoy authentic local breakfast dishes, yoga classes, and spa treatments. Attentive staff and complimentary in-room WiFi ensure a comfortable, convenient stay.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

View all photos for Comfort Room

Comfort Room | Memory foam beds, free minibar items, in-room safe, soundproofing

Comfort Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Memory foam beds, free minibar items, in-room safe, soundproofing

Luxury Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 Queen Bed

Panoramic Room, 1 Queen Bed | Memory foam beds, free minibar items, in-room safe, soundproofing

Panoramic Room, 1 Queen Bed

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Puerto Morelos is home to Alma Maya Resort – Riviera Maya. Cenote Siete Bocas and Maroma Beach reflect the area's natural beauty and area attractions include Xoximilco and Arrecife de Puerto Morelos National Park. Visit our Puerto Morelos travel guide
Map
Ruta de los Cenotes km 27, Puerto Morelos, QROO, 77576

What's nearby

  • Rustic pier with thatched hut over turquoise waters in Puerto Morelos
    Puerto Morelos Adventure
    32 min drive - 13.1 miles
  • Underground caves Cenote Siete Bocas, Riviera Maya,
    Cenote Siete Bocas
    41 min drive - 16.3 miles
  • Gorilax Jungle Park
    27 min drive - 10.3 miles
  • Extreme Adventure Cancun
    31 min drive - 12.2 miles
  • Moon Palace Golf Club
    59 min drive - 33.0 miles

Getting around

  • Cancun Intl. Airport (CUN)
    65 min drive

Restaurants

  • TieRra Cocina Creativa
    10 min drive

About this property

Alma Maya Resort – Riviera Maya

Upscale hotel
Take advantage of free breakfast (local cuisine), a firepit, and an outdoor entertainment area at Alma Maya Resort – Riviera Maya. Treat yourself to a massage or other spa services. Yoga classes are offered at the health club; the property also has a bar and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Concierge services, table tennis, and evening entertainment
  • Smoke-free premises, a reception hall, and luggage storage
Room features
All guestrooms at Alma Maya Resort – Riviera Maya feature comforts such as private pools and air conditioning, in addition to perks like smart speakers and bathrobes.
Other amenities include:
  • Bathrooms with showers and shampoo
  • 32-inch flat-screen TVs with Netflix, streaming services, and digital channels
  • Patios, smart speakers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Evening entertainment
  • Health club
  • Table tennis
  • Yoga classes

Family friendly

  • Private pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Netflix
  • Private pool
  • Smart speaker
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily until 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property

Frequently asked questions

Is Alma Maya Resort – Riviera Maya pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Alma Maya Resort – Riviera Maya?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Alma Maya Resort – Riviera Maya?

Check-out is at 11:00 AM.

Where is Alma Maya Resort – Riviera Maya located?

Situated in Puerto Morelos, this hotel is 10.4 mi (16.7 km) from Puerto Morelos Adventure and within 25 mi (40 km) of Cenote Siete Bocas and María Desatadora de Nudos Sanctuary. Las Plazas Outlet Cancun and Puerto Morelos Town Square are also within 25 mi (40 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Alma Maya Resort – Riviera Maya Reviews

10

Exceptional

10

Cleanliness

9.8

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 42 out of 43 reviews
Rating 8 - Good. 0 out of 43 reviews
Rating 6 - Okay. 0 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

Reviews

Verified

10/10 Excellent

Enzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - very calm and relaxing. The resort was clean and staff was incredible. Great service and amenities. This place is magical ✨
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it here. The views, location, attention to detail...it is one of the best places to stay !
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay! It is a very special place, with an excellent atmosphere. ideal to relax and enjoy!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Zaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect blend of relaxation and natural beauty. This resort offers a unique, off-the-beaten-path experience. The room were wonderful and comfortable! We had a lovely stay!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is truly amazing, they have everything you need in one place. Food is good, drinks are quality. The environment is really welcoming and relaxing, and the staff goes above and beyond to make your stay enjoyable.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere, great rooms with great views. An excellent place to vacation and we will definitely be back. The food and drinks were wonderful! My absolute favorite.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we really enjoyed our time at Alma maya! This hotel is amazing. Easy check in and check out! Loved the environment, the size of the room, the cleanliness, the service! This place is a must
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Malaika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience and stay was a 10/10. Everything summed up from customer service, to cleanliness, to taste of food, to the great atmosphere, and overall the entire hotel made the experience the best stay we have had. Can’t wait to return
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Nilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our time here was absolutely unforgettable! The staff went above and beyond to make every moment special. Love spending time there with everyone! The panoramic room is amazing!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Brisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, we were made to feel very welcome. A genuine five-star experience. The staff are so friendly! Can’t wait to return!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, very clean, and amazing people that work there. Thank you for making our vacation comfortable, clean, safe and relaxing. We had so much fun.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was wonderful! customer service is great. My room had a beautiful view, the place is dreamy.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
visited this hotel with my boyfriend for our anniversary and this hotel exceeded my expectation! Everything was top tier and I can't say enough good things about it! The hospitality and service provided by the staff were top-notch. Highly recommend this hotel to everybody
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night we spent was magical. From the moment we arrived to the moment we left, we were treated like family. All staff was warm and welcoming and always there to attend to any need. The room was clean and well equipped!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and loved every moment....with one exception: leaving!😢 The place was beautiful and the entire staff was absolutely fantastic.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jeremias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service impeccable and fast with outstanding staff members who possess grace and a warm welcoming nature. Perfect for a couple trip! I visited with my girlfriend and we loved it! The room was clean and well equipped.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would come back. Hotel was great, clean, very accommodating. We met so many amazing people and staff members. It was truly an amazing stay and couldn’t ask for a better time on vacation. Thank you!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just returned from my trip and multiple people asked where I went based on pictures I posted. It is a beautiful place to visit, with exceptional service, and plenty of activities & entertainment to make it even more enjoyable!!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Nilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely amazing and will not disappoint. Every single member of staff we came into contact with was so attentive, Friendly and helpful. It far exceeded expectations.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW! My stay was like finding paradise. The location is perfect, tucked away in nature for complete tranquility. The accommodations were spotless and full of character, and the food was exceptional. It’s the ideal place for anyone looking to unwind and connect with the beauty of this resort!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees are really nice all the time, which is the most important when you're on vacation. The cleanliness is top notch. The amenities are amazing. Breakfast is exquisite. Worth the money!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just perfect! What a wonderful experience at Alma Maya. Everything about this place is amazing. From check in to check out we had an excellent stay. Our room was spacious, clean, well equipped. Excellent shower and nice toiletries, can’t wait to return!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an unforgettable experience. The property is stunning, surrounded by lush greenery and peaceful vibes. The rooms were beautifully designed, blending luxury with nature. The staff was incredibly attentive and made sure every detail of our stay was perfect. We loved the serene atmosphere, it felt like a true escape.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

s

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wow! amazing. The panoramic room is amazing! The bed was comfortable and everything was spotless! Everything was on high-level - reception, hotel staff kindness and professionalism. we have enjoyed every minute of our stay!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Myko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, the staff is very kind, always greeted with a smile. They made sure you did not go without anything you needed!! Friendly and fun atmosphere! We enjoyed all the activities they had to offer, day and night! We would definitely revisit here!!
Stayed 1 night in Sep 2024