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Hôtel Universel

3.5 star property
Family-friendly hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Hôtel Universel

Indoor pool
Premium bedding, in-room safe, desk, laptop workspace
Turkish bath, body treatments, Swedish massages, body wraps, body scrubs
Lounge
Bicycling

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Spa
  • Hot Tub
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Sofa bed
Premium bedding
Private bathroom
Shower/tub combination
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Sofa bed
Premium bedding
Private bathroom
Shower/tub combination
  • Water view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1000, Boulevard des Cascades, Alma, QC, G8B3G4

What's nearby

  • Alma College - 8 min walk - 0.4 miles
  • Parc de Falaise - 13 min walk - 0.7 miles
  • Mario-Tremblay Centre - 3 min drive - 1.3 miles
  • L'Odyssee des Batisseurs - 6 min drive - 2.8 miles
  • Lac St Jean Beach - 28 min drive - 10.6 miles

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 172 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Subway - ‬3 min drive
  • ‪A&W Restaurant - ‬3 min drive
  • ‪Resto Roberto - ‬16 min walk

About this property

Hôtel Universel

Family-friendly hotel near the airport
Located close to Lac St Jean Beach, Hôtel Universel provides a terrace, a playground, and an arcade/game room. Treat yourself to a body scrub, a body treatment, or a body wrap at the onsite spa. The on-site restaurant, Pacini, features Italian cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An indoor pool and a children's pool
  • Free self parking
  • Full breakfast (surcharge), free bicycle rentals, and an electric car charging station
  • A 24-hour front desk, ATM/banking services, and luggage storage
Room features
All 71 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Extra amenities include:
  • TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 22 for adults and CAD 9 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacini

Things to do

  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Ski storage

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Business center
  • Conference center
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 14 to 22 for adults, and CAD 9 to 15 for children
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 2024-11-30, 008072

We should mention

Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Hotel Universel
Hotel Universel Alma
Universel Alma
Hôtel Universel Alma
Hôtel Universel
Hôtel Universel Alma
Hôtel Universel Hotel
Hôtel Universel Hotel Alma

Frequently asked questions

Does Hôtel Universel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Hôtel Universel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hôtel Universel?

Self parking is free at this property.

What time is check-in at Hôtel Universel?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Hôtel Universel?

Check-out is at noon.

Where is Hôtel Universel located?

This family-friendly Alma hotel is located near the airport, 10.5 mi (17 km) from Lac St Jean Beach, and within 32 mi (52 km) of Jardin Scullion and Fairy Hole Cavern Park.

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Hôtel Universel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 612 out of 1000 reviews
Rating 8 - Good. 297 out of 1000 reviews
Rating 6 - Okay. 60 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, nice rooms, comfortable bed, all good!!
Stayed 1 night in Jan 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Jan 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Super Hotel
Stayed 1 night in Dec 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Belle place
Stayed 1 night in Dec 2024

10/10 Excellent

SOHEIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, Helpful staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa-like location with a nicely appointed atrium with pool, hot tub and sauna.
Stayed 1 night in Aug 2024

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 2 nights in Dec 2024

10/10 Excellent

jose antonio

Liked: Amenities
Good service nice city
Stayed 2 nights in Oct 2024

10/10 Excellent

James-William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place!
Stayed 1 night in Jun 2024

10/10 Excellent

SOHEIL

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Joanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 2 nights in Jan 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Nicely situated above the river a lovely view.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best quality price in Alma

Quality price is perfect. Nice room, swimming pool and restaurant with great food. Breakfast not included but Pacini restaurant at Lobby floor is perfect.
Stayed 2 nights in Jul 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jun 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🙂
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Easy check in
Stayed 1 night in Jun 2024

10/10 Excellent

Jean Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Oct 2024

10/10 Excellent

François

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Marie Josee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable!
Stayed 2 nights in Aug 2024

10/10 Excellent

Pierre-Paul

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

8/10 Good

Ilie

Liked: Cleanliness, staff & service, amenities
Nice upgrade to a room with balcony on the pool side. Balcony door needs shades … older hotel but rooms are clean …
Stayed 1 night in Jun 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Manon

Liked: Cleanliness, staff & service, property conditions & facilities
❤️
Stayed 1 night in Jun 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Très belle place le monde sont super
Stayed 1 night in Apr 2025