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Max Hotels Prayagraj

3.0 star property
Hotel in Prayagraj with a 24-hour front desk and a restaurant

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Photo gallery for Max Hotels Prayagraj

Welcome to Hotel Polomax, where guests can check in and enjoy a warm atmosphere.
Welcome to Hotel Polomax, where guests can enter through the glass doors to a spacious parking area.
Two single beds with white bedding and matching pillows, a wooden headboard, and a wall-mounted light fixture.
Enter a spacious hotel lobby with polished floors and a dramatic ceiling.
Experience the modern architecture of this building, featuring a flat roof and windows on each floor, with a Polo Food Court and secure, tree-lined surroundings.

Reviews

5.8 out of 10

Popular amenities

  • Breakfast available
  • Laundry
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Max Comfort Room

Max Comfort Room | 1 bedroom, in-room safe, desk, free WiFi

Max Comfort Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Satellite channels
Wardrobe or closet
In-room safe
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Max Queen Room

1 bedroom, in-room safe, desk, free WiFi

Max Queen Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Satellite channels
Wardrobe or closet
In-room safe
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room

Club Room | 1 bedroom, in-room safe, desk, free WiFi

Club Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Satellite channels
Wardrobe or closet
In-room safe
  • 28 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Max Single Room

Max Single Room | 1 bedroom, in-room safe, desk, free WiFi

Max Single Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Satellite channels
Wardrobe or closet
In-room safe
  • 13 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, free WiFi

Family Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Satellite channels
Wardrobe or closet
In-room safe
  • 27 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Max Queen Room

1 bedroom, in-room safe, desk, free WiFi

Max Queen Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Satellite channels
Wardrobe or closet
In-room safe
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Multi Functional Complex, Civil Line, Side, Railway Station Compound, Prayagraj, 211001

What's nearby

  • Hanuman Mandir - 16 min walk - 0.9 miles
  • Chandra Shekhar Azad Park - 16 min walk - 0.9 miles
  • Allahabad High Court - 19 min walk - 1.0 mile
  • Allahabad University - 3 min drive - 2.0 miles
  • Sangam - 7 min drive - 3.9 miles

Getting around

  • Allahabad Railway Junction - 11 min walk
  • Allahabad (IXD) - 31 min drive

Restaurants

  • ‪Kamdhenu Sweets - ‬12 min walk
  • ‪Jannat in kanha shyam - ‬12 min walk
  • ‪Indian Coffee House - ‬11 min walk
  • ‪El Chico Restaurant - ‬10 min walk
  • ‪Bikanerwala - ‬12 min walk

About this property

Max Hotels Prayagraj

Hotel located in Civil Lines
A terrace, dry cleaning/laundry services, and a business center are just a few of the amenities provided at Max Hotels Prayagraj . Be sure to enjoy international cuisine at the on-site restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • A 24-hour front desk, a computer station, and tour/ticket assistance
  • Free newspapers, wedding services, and meeting rooms
Room features
All 51 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 600 for adults and INR 600 for children
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 600 for adults and INR 600 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: INR 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

HOTEL POLO MAX
POLO MAX ALLAHABAD
POLO MAX
Max Hotels Prayagraj
Hotel Polo Max Allahabad
Max Hotels Prayagraj Hotel
Max Hotels Prayagraj Prayagraj
Max Hotels Prayagraj Hotel Prayagraj

Frequently asked questions

Is Max Hotels Prayagraj pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Max Hotels Prayagraj ?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Max Hotels Prayagraj ?

Check-out is at 10:00 AM. Late check-out is available for a 50% fee (subject to availability).

Does Max Hotels Prayagraj provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Max Hotels Prayagraj located?

Located in Civil Lines, this hotel is within 1 mi (2 km) of All Saint's Cathedral, Chandra Shekhar Azad Park, and Allahabad High Court. Sai Dham Mandir and Moti Jheel are also within 2 mi (3 km). Allahabad Railway Junction is 11 minutes by foot.

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Max Hotels Prayagraj Reviews

Reviews

5.8
Rating 10 - Excellent. 4 out of 26 reviews
Rating 8 - Good. 5 out of 26 reviews
Rating 6 - Okay. 5 out of 26 reviews
Rating 4 - Poor. 6 out of 26 reviews
Rating 2 - Terrible. 6 out of 26 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

3.6/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Danish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the station.... Good service Cons was Almirah for keeping things was not provided and if you have child then you will need extra matress as bed is smaller here
Stayed 2 nights in Sep 2022

6/10 Okay

Leena

Disliked: Cleanliness, room comfort

It was ok, considering it was the Maha Kumbh Time

Water from the shower and wash basin took time to flow out.
Stayed 1 night in Feb 2025

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
where to start? left after one night as the noise of the train station kept me awake … room was also cold … tho they did supply a heater . small basic room . also because of a local event you can only approach the hotel down a muddy track with packs of feral dogs …. KEEP AWAY
Stayed 5 nights in Jan 2025

6/10 Okay

Parakh

Stayed 2 nights in Jun 2024

6/10 Okay

Geetaram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Princy

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The staff was very accommodating and friendly but the rooms were in terrible shape. Had to call them for each and every thing be it toilet paper, coffee machine, towels. For the price of it, the rooms could have been much better. The paint was coming off too and the pillow cases were tore off

2/10 Terrible

Kalpana

Stayed 1 night in Nov 2022

4/10 Poor

Sachin

Stayed 1 night in Sep 2022

4/10 Poor

MANIK KUMAR

Stayed 2 nights in Aug 2022

10/10 Excellent

Himanshu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faced No issues even during times of COVID. Yes some facilities are unavailable as a measure of precautions (like food, newspaper, etc.). But the room was clean, the staff was readily available on call. Thanks a lot.
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Dec 2019

10/10 Excellent

Juri bharat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great. The train noises at night was a little disturbing. Location was great in terms of getting transportation. Only thing was we had to pay double the actual price as we had booked through hotels.com. the prices for the nights of our stay in the hotel was around 2000 per night but hotels.com charged more than 5000 per night. That was extremely upsetting as the app is supposed to give discounts but instead we had to shell out more than double. For 4 nights we paid around Rs 41000 whereas the actual rate was only around Rs 17000/-. Felt very cheated but don't know how to get the money back.
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

2/10 Terrible

Verified traveler

Too noisy Gets entry restricted on Kung mela days
Stayed 5 nights in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2019

8/10 Good

chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'accueil est très professionnel et tout le monde a été très agréable avec nous. Petit déjeuner à volonté et copieux restaurant très correct. Seul bémol c est qu' il est situé presque sur les quais et que les bruits de la gare sont permanents. Surtout demander une chambre sur rue.
Stayed 6 nights in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
This property is on the Allahabad Railway station land and every room is like 10 meters from Railway tracks. All night long the trains are honking and you can feel the tremors and noise from their movement. Hotel owners are very clever and have photoshopped all photos not to show the railway parking in front the ramp to railway tracks which is like on its left side 5 meter and 10 meters on it right side. The kitchen uses coal as primary source of fuel and hence if you plan to eat in restaurant you will smell smoke and choking because of carbon dioxide and monoxide fumes. this is based on what I experienced, lots of cars honking comes from front as this hotel is in the parking land of railway station. Very bad experience anyone heading to this city should avoid this hotel and look for something away from railway station. This is overpriced for crappy location, amenities and service
Stayed 2 nights in Dec 2018

8/10 Good

C, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is convenient. Next to the railway station. 1. It is a no frills hotel. 2. The price I paid through Expedia was substantially higher than what was posted on their bulletin board. In fact, they claim in writing that to get the best rate people should contact them directly. 3. The staff was generally helpful. 4. It has a modest kitchen. 5. It may not be at the level of KanhaShyam, a real 3-star hotel, but it was OK. 6. If I have to choose all over again, probably I will settle for Polo Max because of its closeness to the Rly Station.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Okay

Staff not cooperative
Stayed 1 night in Jul 2018

4/10 Poor

Manuel Alfonso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel mediocre

Un hotel mediocre, con habitaciones muy pobres y con deficiencias en la limpieza. Es exageradamente caro ya que su nivel es de un hotel de 2 estrellas como máximo.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Good stay

I booked the hotel through expedia ..it was a pleasant stay.,except the part that hotel was not informed about my late checkjn even if I left special comments about the same while booking .
Stayed 1 night in Nov 2017

8/10 Good

Hazel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

4/10 Poor

Mona, TX

Disliked: Cleanliness, property conditions & facilities, room comfort

Hear trains, birds, cars, & fireworks all from bed

While most of the staff was accommodating, and they did arrange for a car pick up from the airport (which was way overpriced), the stay was not a pleasant one. The wifi did not work. When I ordered room service for dinner they called at least three times to confirm my order of two things. There was a beautiful tree right outside my window that unfortunately filled up with birds that squawked at every loud noise, which there were many. There was a combination of bass from a club, fireworks, car honks, birds, and passing trains until almost midnight. Lastly, the water never got more than lukewarm for my shower. I don't need fancy stuff, but this wasn't worth the price.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean hotel

I stayed there for a night. Room was very clean and bed is also quite large. Staffs are very polite and helpful. Food is also good and within budget. Thank you