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Hotel Sercotel Maya Alicante

3.0 star property
Family-friendly hotel with a seasonal outdoor pool connected to a rail/subway station in Alicante

Choose dates to view prices

Photo gallery for Hotel Sercotel Maya Alicante

Daily buffet breakfast (EUR 14 per person)
Mini-golf
Minibar, in-room safe, desk, blackout drapes
Seasonal outdoor pool, pool umbrellas, sun loungers
Meeting facility
Just steps from Postiguet Beach, Hotel Maya offers relaxation with a poolside bar, mini golf, and restaurant. Guests enjoy free WiFi, multilingual staff, and a coffee shop. Kids love the playground, and parents appreciate the attentive service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room (With Views)

Superior Room (With Views) | Minibar, in-room safe, desk, blackout drapes

Superior Room (With Views)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Bidet
Minibar
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Triple)

Room (Triple) | Minibar, in-room safe, desk, blackout drapes

Room (Triple)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Bidet
Minibar
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

Highlights

Air conditioning
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Bidet
Minibar
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, blackout drapes

Classic Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Bidet
Minibar
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, desk, blackout drapes

Premium Room

Highlights

Air conditioning
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Bidet
Minibar
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located near the beach, Hotel Sercotel Maya Alicante is in Carolinas Bajas neighborhood and is connected to a rail/subway station. Alicante Harbour and Alicante Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Postiguet Beach and Campello Beach. Traveling with kids? Consider Cactus d'Algar and Ble. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing.
Visit our Alicante travel guideOpens in a new window
Map
Canónigo Manuel Penalva, 2, Alicante, Alicante, 3002

What's nearby

  • Castle of Santa Barbara - 3 min walk - 0.2 miles
  • Postiguet Beach - 5 min walk - 0.3 miles
  • Alicante Harbour - 13 min walk - 0.7 miles
  • Explanada de Espana - 13 min walk - 0.7 miles
  • El Corte Ingles Shopping Center - 3 min drive - 1.3 miles

Getting around

  • Alicante (YJE-Alicante Train Station) - 3 min drive
  • Raspeig Tram Station - 15 min drive
  • Alicante Intl. Airport (ALC) - 22 min drive

Restaurants

  • ‪Taco Bell - ‬5 min walk
  • ‪Café El Mirador - ‬7 min walk
  • ‪La Estancia - ‬4 min walk
  • ‪Restaurante Alba - ‬2 min walk
  • ‪Bar Sol Y Mar - ‬5 min walk

About this property

Hotel Sercotel Maya Alicante

Family-friendly hotel near Alicante Harbour
Close to Postiguet Beach, Hotel Sercotel Maya Alicante provides a poolside bar, a terrace, and mini golf. The on-site restaurant, Altea, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a playground.
Other perks at this hotel include:
  • A seasonal outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Beach umbrellas, a billiards/pool table, and an elevator
  • 4 meeting rooms, a TV in the lobby, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 194 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bidets, shower/tub combinations, and hair dryers
  • 21-cm TVs with satellite channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 12 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Altea

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,799 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-cm TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March to November
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Maya Alicante
Maya Alicante
Hotel Maya Hotel
Hotel Maya Alicante
Hotel Maya Hotel Alicante

Frequently asked questions

Does Hotel Sercotel Maya Alicante have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Hotel Sercotel Maya Alicante pet-friendly?

Yes, Hotel Sercotel Maya Alicante allows cats and dogs (limit 2 total). There's a fee of EUR 18 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Sercotel Maya Alicante?

Self parking is available for EUR 12 per night.

What time is check-in at Hotel Sercotel Maya Alicante?

Check-in start time: 4:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hotel Sercotel Maya Alicante?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Sercotel Maya Alicante located?

This family-friendly Alicante hotel is located near the airport, within a 15-minute walk of Archaeological Museum of Alicante and Postiguet Beach. Alicante Harbour is 0.8 mi (1.3 km) away. Alacant Terminal Station is 29 minutes by foot.

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Reviews

Hotel Sercotel Maya Alicante Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Location

8.6

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 358 out of 1007 reviews
Rating 8 - Good. 476 out of 1007 reviews
Rating 6 - Okay. 131 out of 1007 reviews
Rating 4 - Poor. 29 out of 1007 reviews
Rating 2 - Terrible. 13 out of 1007 reviews

Reviews

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so friendly and cleanliness was excellent
Stayed 4 nights in Sep 2025

10/10 Excellent

allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and breakfast
Stayed 3 nights in Sep 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a recently remodeled room, which was very nice. The AC, which we needed, was remarkably quiet. The staff at the Maya is nice and professional, but the check-in process is quite slow. We have stayed at the Maya before, and we will stay there again. For the price and the location in Alicante, it is a great hotel option.
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
The walls are very thin between the rooms so ear plugs are recommended. The reception staff are very helpful
Stayed 7 nights in Oct 2025

8/10 Good

Ross

Liked: Cleanliness, staff & service, amenities
Pet friendly, good parking, close to beach and restaurants. Hotel and particularly the rooms/bathrooms are too dated to award 4 or 5 stars however staff are great and so is location
Stayed 1 night in Sep 2025

10/10 Excellent

Beatrice Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and tidy room, walkable distance to the beach and restaurants, pool and gym facilities. A special thank you for her kindness to the receptionist lady with long braids, I don’t remember her name but she was very nice and welcoming with us.
Stayed 1 night in Oct 2025

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, lovely breakfast, good value for price. Pool is small, always sun beds available anytime of day, 2 smoking areas available on ground floor. A few restaurants nearby, harbour & old town approx 0.9 mile away.
Stayed 5 nights in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, great breakfast, would definitely recommend
Stayed 7 nights in Jul 2025

8/10 Good

Krista

Liked: Cleanliness, staff & service, amenities
Convenient to team and walk to beach or Castile de Santa Barbara. Ocean view balcony was worth it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for tram & bus. Helpful staff. Had to ask for coffee / tea / milk and kettle.
Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
All reception nice
Stayed 1 night in Sep 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Maya

Lovely hotel very clean and tidy , breakfast had plenty of choice would stay here again .
Stayed 2 nights in Jul 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service and the view to the Castillo de Santa Barbara is amazing.
Stayed 3 nights in Jun 2025

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at the Maya several times now. This last stay was in an older room that was showing its age. The bathtub shower was difficult to get in and out of, and the hot water turned cold then hot again during showers. As well, the toilet filled and refilled noisily all night long during our stay. Our advice would be to insist on a remodeled room. The older ones are passable, but not pleasant. All this said, the hotel is in a very convenient location (to la playa and the tram) and the staff is very accommodating. We will stay here again--but will press for a remodeled room.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very busy breakfast buffet but not long to wait to be seated . Excellent choice of food , all freshly prepared . The room was clean and spacious with a large comfy bed and effective aircon. The reception staff were exceptionally friendly and helpful .
Stayed 7 nights in Jul 2025

6/10 Okay

Alasdair

Liked: Cleanliness, staff & service, amenities
Hotel was clean and staff were friendly and helpful. Breakfast was also good. However some of the fixtures and fittings were in poor condition and the shower didn't maintain temperature well
Stayed 3 nights in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only a few blocks to the beach
Stayed 2 nights in Jun 2025

8/10 Good

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk to the beach and the centre. Nice pool terrace to sunbathe.
Stayed 3 nights in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, great location, central with bus stop & tram nearby too. Breakfast had everything you could imagine to choose from. Nice poolside snack bar. All staff were friendly & helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Fantastic hotel. Great location. Nice pool. Wonder staff and nice breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff! We did had an issue with the airconditioner
Stayed 1 night in Jul 2025

10/10 Excellent

Susan Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique just a plain honest hotel. Rooms cleaned daily. Walking distance of many restaurants.
Stayed 7 nights in May 2025

10/10 Excellent

Ausrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location and reasonable price.

I had a three-day stay at the Maya Hotel and I am completely amazed. Amazed by the staff that went out of their way to make feel welcome. Wonderful in every way.
Stayed 4 nights in Apr 2025

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Nov 2024

8/10 Good

Miisa

Liked: Cleanliness, property conditions & facilities, room comfort
A lovely hotel! Spacious, quiet and clean room and a nice pool area. Breakfast was pretty good, but personally I didn't enjoy any of the coffees from the machine. Breakfast staff were kind and professional. Location was good in my opinion, but my mom thought it was a bit far from the city centre. However there were options for public transportation right next to the hotel, and we did walk to the centre and back a lot as well.
Stayed 2 nights in May 2025

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