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The Palace Hotel - Adults Only

Property class: 2.5

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Photo gallery for The Palace Hotel - Adults Only

A hotel with a swimming pool, a bridge, and a well-lit facade. - The Palace Hotel - Adults Only (Alexandria)
A gym with various exercise equipment, large windows, and a wooden floor. - The Palace Hotel - Adults Only (Alexandria)
A restaurant with outdoor seating overlooking a pool, featuring a modern interior with blue chairs and tables, and decorative wall sconces. - The Palace Hotel - Adults Only (Alexandria)
A view through a stained glass window with geometric patterns and tropical motifs, leading to a pathway lined with palm trees. - The Palace Hotel - Adults Only (Alexandria)
A man in traditional attire standing in front of a building with a red-tiled roof, palm trees, and a staircase leading to the entrance. - The Palace Hotel - Adults Only (Alexandria)
You can look forward to a garden, laundry facilities, and a bar at The Palace Hotel - Adults Only. Treat yourself to a massage or other spa services. In addition to a gym and a restaurant, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

View all photos for Double Room

A hotel room with a bed, a desk, a chair, a rug, and a nightstand with a lamp.

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite

A spacious living room with a light blue sofa, ornate chairs, a patterned rug, and a chandelier.

Royal Suite

  • Park view
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Suite

A bedroom with a bed, bedside tables, a sofa, a small table with a vase, and a window with curtains.

Queen Suite

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Al-Muntazah, a neighborhood in Alexandria, is home to The Palace Hotel - Adults Only. Royal Jewelry Museum and Alexandria National Museum are cultural highlights, and some of the area's attractions include Kouta Park and Jesuit Cultural Center. Russian Cultural Centre and American Cultural Centre are also worth visiting. Visit our Alexandria travel guide
Map
El Gaish Road, Montazah Royal Gardens, Alexandria, Alexandria Governorate

What's nearby

  • A grand, ornate building with multiple towers and balconies, surrounded by lush greenery and palm trees.
    Montazah Palace
    7 min walk - 0.4 miles
  • Sheraton
    10 min walk - 0.6 miles
  • Montazah Beach
    12 min walk - 0.7 miles
  • El Mamurah Beach
    17 min walk - 0.9 miles
  • Kouta Park
    5 min drive - 1.2 miles

Getting around

  • Montazah Station
    11 min walk

Restaurants

  • Club Lounge
    11 min walk
  • Black Cafe
    3 min drive
  • McDonald's
    20 min walk
  • El Kataa Seafood
    13 min walk
  • Hosny | حسني
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 3 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 16 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Food and drink

  • Separate dining area

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 13 are not allowed at this adults-only property; all guests 13 and older are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 per person
  • Self parking fee: USD 3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Guests under 13 years old are not permitted at this adults-only property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Does The Palace Hotel - Adults Only have a pool?

Yes, this property has an outdoor pool.

Is The Palace Hotel - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 3 per night.

What time is check-in at The Palace Hotel - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Palace Hotel - Adults Only?

Check-out is at noon.

Where is The Palace Hotel - Adults Only located?

Located in Al-Muntazah, this hotel is within a 10-minute walk of Montazah Palace, Montazah Beach, and Aida Beach. Mandara Beach and Sheraton are also within 15 minutes. Montazah Station is 11 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Palace Hotel - Adults Only Reviews

8.0

Very Good

8.0

Cleanliness

7.4

Amenities

7.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 6 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 2 out of 11 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean overall, but I found one drain insect in the bathroom. The breakfast was okay, but there wasn’t much variety. The pool was excellent and very enjoyable. The location is a bit far, and the property has three different gates, which can be inconvenient. It also takes some time for Uber drivers to reach the hotel.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the Helnan Palace Hotel. We booked three rooms to celebrate my sister-in-law’s wedding, and the experience was truly special. The hotel’s decoration and vibe perfectly reflect the elegance of the last king’s era, adding a unique charm to our stay. The staff and service were beyond excellent. Youssef and the entire Front Desk team were incredibly helpful and always went above and beyond to assist us. The location is fantastic—just a short walking distance from the Gate—and the free shuttle service to all popular areas around Montazah was a great convenience. The only downsides were that there were some minor cleanliness issues. However, these did not overshadow the wonderful experience we had. We highly recommend this hotel for its exceptional service, prime location, and timeless atmosphere.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks for a great stay

It was a true 5 star hotel very clean and very polite people working there they went out of there way to make it special for my wife and me because it was our anniversary! The restaurant was very good and they did service and food! Would recommend this site any time we had our first honey moon at there other site beside this hotel 16 years ago and they were ok but this site is so much better and quiet adults only! The only fault was the balcony need cleaned because of the dust from the construction beside the hotel but it still was a great experience!
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The fung shut of the rooms needs work, too much furniture happening. The floor was not clean, and some of the amenities need to be updated. Otherwise it was a lovely unique place to stay.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service
Staff at the reception were not friendly at all , did not look at my reservation and assumed something else, not friendly at all
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
I never arrived there
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
창문은 100년전 구조에요 신기하고 내부 인테리어가 잘 되어 있어 생각보다 괜찮아요 화장실은 샤워부스도 있고 리모델링 되어있어요
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023