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Aifu Resort

3.0 star property
Central hotel with 2 restaurants connected to a shopping center in Alexandria

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Photo gallery for Aifu Resort

Exterior
Lobby sitting area
Indoor wedding
2 bedrooms, minibar, in-room safe, desk
Executive Suite 1 | Terrace/patio

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pool
  • Room service
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room

2 bedrooms, minibar, in-room safe, desk

Superior Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
2 bedrooms
Minibar
Cable channels
Desk
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite

TV

Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
2 bedrooms
Minibar
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

2 bedrooms, minibar, in-room safe, desk

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
2 bedrooms
Minibar
Cable channels
Desk
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

2 bedrooms, minibar, in-room safe, desk

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
2 bedrooms
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite | 2 bedrooms, minibar, in-room safe, desk

Presidential Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
2 bedrooms
2 bathrooms
Minibar
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
Sheraton Montazah Towers, Cournish Road, Alexandria

What's nearby

  • Montazah Palace - 12 min walk - 0.7 miles
  • Montazah Beach - 14 min walk - 0.8 miles
  • San Stefano Grand Plaza - 7 min drive - 4.0 miles
  • Mamoura Beach - 14 min drive - 9.2 miles
  • Bibliotheca Alexandrina - 15 min drive - 9.9 miles

Getting around

  • Montazah Station - 5 min drive
  • Alexandria (ALY-Alexandria Intl.) - 36 min drive

Restaurants

  • ‪ليالي الحسين كافيه - ‬7 min walk
  • ‪دجاج كنتاكى - ‬15 min walk
  • ‪كوستا كوفي - ‬12 min walk
  • ‪ماكدونالدز - ‬13 min walk
  • ‪ماكدونالدز - ‬12 min walk

About this property

Aifu Resort

Hotel located in Al-Muntazah
You can look forward to a poolside bar, a rooftop terrace, and shopping on site at Aifu Resort. Treat yourself to a body treatment or a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Yoga classes are offered at the health club; the property also has a coffee shop/cafe, a garden, and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • A seasonal outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), luggage storage, and an elevator
  • Multilingual staff, concierge services, and a TV in the lobby
  • Tour/ticket assistance, a vending machine, and wedding services
Room features
All 86 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and separate sitting areas.
Other conveniences in all rooms include:
  • Wardrobes/closets and separate sitting areas
  • TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

Arabic, English, French, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Aifu Terrace
  • Jasmine

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body treatments
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 6 buildings
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in an "Egyptians and Egyptian Residents ONLY" room type must present an Egyptian ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 17 to December 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 5 per person
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
The seasonal pool will be open from May 01 to October 01
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Aifu Resort Alexandria
Aifu Resort
Aifu Alexandria
Aifu
Aifu Resort El-Montazah Hotel Alexandria
Aifu Horizon Hotel
Aifu Resort Hotel
Aifu Resort Alexandria
Aifu Resort Hotel Alexandria

Frequently asked questions

Does Aifu Resort have a pool?

Yes, this property has an outdoor pool and a children's pool. The pool is closed seasonally each year from October 17 to December 1.

Is Aifu Resort pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Aifu Resort?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Aifu Resort?

Check-out is at noon.

Where is Aifu Resort located?

Located in Al-Muntazah, this spa hotel is within 2 mi (3 km) of Montazah Palace, El Mamurah Beach, and Kouta Park. Sidi Bishr Mosque is 2.7 mi (4.4 km) away.

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Aifu Resort Reviews

Reviews

6.4
Rating 10 - Excellent. 21 out of 110 reviews
Rating 8 - Good. 36 out of 110 reviews
Rating 6 - Okay. 21 out of 110 reviews
Rating 4 - Poor. 7 out of 110 reviews
Rating 2 - Terrible. 25 out of 110 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in and spend vacation
Stayed 11 nights in May 2024

8/10 Good

qassem

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok for the price
Stayed 3 nights in Nov 2024

6/10 Okay

Haytham Ebrahim

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff good , easy check in , room
Stayed 1 night in Nov 2022

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Wish the pool opened at 7am!
Stayed 1 night in Jul 2024

8/10 Good

Rederic Savage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and very helpful staff who go out off their way. Clean and good size rooms.
Stayed 3 nights in Nov 2022

2/10 Terrible

Khalil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good don’t go to this hotel
Stayed 1 night in Sep 2022

4/10 Poor

Gamal

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is still stuck in the 70s. There is a very long walk from reception to the rooms, the lifts would barely work and the place was quite noisy when trains went by.
Stayed 1 night in Sep 2022

2/10 Terrible

Mina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t go there ever

Dirty nasty Should be taking off hotels.com you guys are better than this
Stayed 2 nights in Aug 2022

2/10 Terrible

Soumia

Disliked: Staff & service
They give kids swimming lessons so the pool is always crowded and the water is dirty it looks yellowish also there’s a power outage everyday for couple hours

2/10 Terrible

Nutanmatee

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was a nightmare. I lost 2 nights of my money. I checked in another hotel.Aifu was a nightmare, AC never worked, TV never worked. Bathroom shower is so tiny after shower bathroom floor was flooded. Just one towel for 2 guests. Not happy losing my money, but I do not recommend this hotel to anyone. Not enough lighting
Stayed 3 nights in May 2022

6/10 Okay

Oscar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Demasiado viejo todo, piscina sucia, la comida buena , camas malas
Stayed 1 night in Apr 2025

8/10 Good

Volker

Liked: Cleanliness, staff & service, property conditions & facilities
Schöner Balkon
Stayed 2 nights in Aug 2024

2/10 Terrible

Ashraf

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es gab Störung in der Nacht man hat immer an der Türe geklopft.... Grösse Baustelle im Hotel.
Stayed 5 nights in May 2022

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, clean hotel and reasonable food. I liked my stay
Stayed 2 nights in May 2022

8/10 Good

Lobna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Muaaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

4/10 Poor

Osama

Stayed 1 night in Mar 2022

6/10 Okay

Adel

Liked: Staff & service
There is wi-fi in the rooms, but without internet...fake network
Stayed 3 nights in Feb 2022

8/10 Good

GEORGE

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2021

8/10 Good

Ramy

Liked: Staff & service, amenities, property conditions & facilities
good place
Stayed 2 nights in Sep 2021

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Experience

I travelled with my friend. - Door lock was not working - WiFi connecred but not working - Electricity was not working in half of the room when we first moved in, then an engineer helped to run it but the telephone still did not work. - We were unable to call the reception, room service, or kitchen because the telephone was not working. - There was no kettle at the room (contrary to my last visit). - In the 2nd day, the hospital staff again disconnected half of the room Electric (centrally) so the fridge stopped working and our sea food meals in the fridge became spoiled. - Food options are OK but the quality is bad. - The Tang orange juice smells old bad (like fermentation). - The beans smell old in taste. - Foods of previous days should not be served to guests. - My friend found bugs (insects) on his bed. - No mini bar as stated here in Hotels.com - No kettle was found in the room (unlike my previous visit in 2018) - It is a complete waste of money and does not deserve even 1/10 of rating.
Stayed 2 nights in Jul 2021

6/10 Okay

Jared

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

It was okay

Staff very friendly. Was a grand hotel in its day. A little past its prime. The pool was not open which we did not know until after we had checked in. Was a great disappointment to our kids. But an okay value for your money. Personally, I think that Alexandria is overpriced. You will pay a premium to stay in Alex compared to Hurgada and other beach destinations so if you are looking for a beach I would recommend the Red Sea.
Stayed 5 nights in Jun 2021

6/10 Okay

Verified traveler

The hotel was minimally staffed due to the pandemic. All I can say is you get what your pay for as their day rate is quite low.
Stayed 7 nights in Apr 2021

8/10 Good

Mo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveler

Very bad hotel and I don’t recommend it for anyone
Stayed 1 night in Sep 2020