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PortBlue Club Pollentia Resort

4.0 star property
Family-friendly resort with 3 restaurants and 4 outdoor pools

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Photo gallery for PortBlue Club Pollentia Resort

Reception
Minibar, in-room safe, desk, laptop workspace
Garden
Minibar, in-room safe, desk, laptop workspace
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double or Twin Room, Balcony (Maris Plus, 2 adults + 1 child)

Minibar, in-room safe, desk, laptop workspace

Double or Twin Room, Balcony (Maris Plus, 2 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Balcony (Maris Plus)

Minibar, in-room safe, desk, laptop workspace

Double or Twin Room, Balcony (Maris Plus)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room, Balcony (Village)

Minibar, in-room safe, desk, laptop workspace

Room, Balcony (Village)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, Balcony (Village Suite)

Minibar, in-room safe, desk, laptop workspace

Suite, Balcony (Village Suite)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 44 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Suite, Balcony (Village Suite, 3 adults + 1 child)

Minibar, in-room safe, desk, laptop workspace

Suite, Balcony (Village Suite, 3 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 4
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Room, Balcony (Village, 3 adults + 1 child)

Minibar, in-room safe, desk, laptop workspace

Room, Balcony (Village, 3 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, Terrace (Village Suite, 2 adults + 1 child)

Minibar, in-room safe, desk, laptop workspace

Suite, Terrace (Village Suite, 2 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Room, Balcony (Village, 2 adults + 1 child)

Minibar, in-room safe, desk, laptop workspace

Room, Balcony (Village, 2 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room, Balcony (Village, 2 adults + 2 children)

Minibar, in-room safe, desk, laptop workspace

Room, Balcony (Village, 2 adults + 2 children)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, Balcony (Village Suite, 2 adults + 2 children)

Minibar, in-room safe, desk, laptop workspace

Suite, Balcony (Village Suite, 2 adults + 2 children)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 4
  • 2 Twin Beds and 2 Double Sofa Beds

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About the neighborhood

Map
Carretera Alcudia - Pto Pollensa Km 2, Puerto de Pollensa, Alcúdia, Mallorca, 7400

What's nearby

  • Playa del Port de Pollença - 5 min drive - 3.3 miles
  • Alcúdia Beach - 6 min drive - 3.1 miles
  • Alcúdia Port - 6 min drive - 3.3 miles
  • Pollensa Port - 7 min drive - 4.8 miles
  • Playa de Muro - 10 min drive - 6.3 miles

Getting around

  • Inca Station - 20 min drive
  • Palma de Mallorca Airport (PMI) - 47 min drive

Restaurants

  • ‪Sa Gelateria - Alcudia - ‬4 min drive
  • ‪Sa Mossegada - ‬4 min drive
  • ‪Ca'n Josep - ‬3 min drive
  • ‪Cafe de - ‬4 min drive
  • ‪Red Rum - ‬5 min drive

About this property

PortBlue Club Pollentia Resort

Upscale eco-certified resort near Alcúdia Port
Consider a stay at PortBlue Club Pollentia Resort and take advantage of an airport shuttle, 3 poolside bars, and a grocery/convenience store. Adventurous travelers may like the scuba diving, Pilates, and volleyball at this resort. Indulge in a body treatment, a manicure/pedicure, and a massage at the onsite spa. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. The gym offers fitness classes and yoga classes; other things to do include water skiing, surfing/body boarding, and hiking/biking. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
Other perks at this resort include:
  • 4 outdoor pools and 2 indoor pools, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and 6 outdoor tennis courts
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and supervised childcare (surcharge)
  • Guest reviews give top marks for the helpful staff
Room features
All 532 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bidets and hair dryers
  • Flat-screen TVs with satellite channels
  • Balconies, refrigerators, and electric kettles

All inclusive details

All-inclusive room rates at PortBlue Club Pollentia Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 14 per person
  • 3 poolside bars
  • 3 restaurants
  • 4 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Ancora
  • Denario
  • Grill Aquarius

Things to do

  • 2 indoor pools
  • 4 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Volleyball
  • Water skiing
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 indoor pools
  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference center (7,158 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed during November, December, January, and February.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
  • Spa fee: EUR 35 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Airport shuttle fee: EUR 85.00 per person (roundtrip)
  • Late check-out fee: EUR 25 (subject to availability)
  • An in-room safe is available for an additional fee
  • Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests under 16 years old are not permitted in this property's adults-only pool.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool
Guests under 16 years old are not allowed in the spa

Property is also known as

Club Pollentia
Club Pollentia Resort
Club Resort Pollentia
Pollentia
Pollentia Club
Pollentia Club Alcudia
Pollentia Club Resort
Pollentia Club Resort Alcudia
Pollentia Resort
Pollentia Club Hotel Alcudia
Pollentia Club Resort Alcudia, Majorca
Pollentia Hotel Alcudia
PortBlue Club Pollentia Resort Alcudia
PortBlue Club Pollentia Resort
PortBlue Club Pollentia Alcudia
PortBlue Club Pollentia
PortBlue Club Pollentia Alcudia, Majorca
PortBlue Club Pollentia Resort & Spa Alcudia Majorca
Portblue Club Pollentia
PortBlue Club Pollentia Resort Resort
PortBlue Club Pollentia Resort Alcúdia
PortBlue Club Pollentia Resort Resort Alcúdia

Frequently asked questions

Does PortBlue Club Pollentia Resort have a pool?

Yes, this property has 2 Indoor pools, 4 outdoor pools, and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is PortBlue Club Pollentia Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at PortBlue Club Pollentia Resort?

Self parking is free at this property.

What time is check-in at PortBlue Club Pollentia Resort?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at PortBlue Club Pollentia Resort?

Check-out is at noon. Late check-out is available for EUR 25 (subject to availability).

Does PortBlue Club Pollentia Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 85.00 per person applies.

Are there all-inclusive benefits at PortBlue Club Pollentia Resort?

Some rate plans available at this property are all-inclusive.

Where is PortBlue Club Pollentia Resort located?

This family-friendly Alcúdia resort is located on the beach, within a 10-minute walk of Bahia de Pollensa and S'Albufereta. Alcúdia Beach and Alcúdia Port are also within 3 mi (5 km).

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PortBlue Club Pollentia Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 489 out of 1002 reviews
Rating 8 - Good. 396 out of 1002 reviews
Rating 6 - Okay. 72 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martina

Toll
Stayed 2 nights in Mar 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with nature reserve views

Lovely stay, good location for accessing what the island has to offer, be that beach or mountain, descent buffet offering and we loved the hide on the nature reserve out the back of the hotel, each morning we watched kingfishers, marsh harrier and many warblers across the marshland, very beautiful!
Stayed 2 nights in Mar 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed the stay here. We thought the food, the staff and hotel where excellent. When going away we always like to book multiple stays at different locations. We spent 5 nights here and this was our top hotel this summer put of the 4. We will be coming back here in the future.
Stayed 5 nights in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue for groups and families alike. Lots to do onsite, good bus service, friendly staff, easy check in and check out. WE will be back!
Stayed 7 nights in Apr 2024

6/10 Okay

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night before getting ferry from Alcúdia and they gave us a very small room in H block at the furthest point away from main areas. Restaurant in adults only area was good for dinner and breakfast. Have stayed before a few years ago for two nights and experience was completely different room much better.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third visit to PortBlue and we have always had excellent experience here. Really suited to the activities that we required, nice rooms, plenty of space around the hotel.
Stayed 7 nights in Mar 2023

8/10 Good

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortable

It was a good and confortable journey. The buffet was very good. Good access to the parking. The swiming pool was excellent. The only problem was that the room was not available on time (2PM) and we must wait one hour, despite this I reccomend this hotel
Stayed 3 nights in Sep 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time ,lovely hotel and great surroundings...just a shame the food wasnt warm enough in the main restaurants .The bar grill at lunch however was great .
Stayed 5 nights in Jul 2022

10/10 Excellent

Claire Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of the food and drinks were fantastic. The pools were great and we really enjoyed the activities and entertainment. So a great holiday.

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grwat hotel, amazing staff

I love this hotel - the staff are amazingly helpful and friendly. The pool is great and food and drink options are enough to please thd whole of my family, which is no mean feat! Highly recommended
Stayed 17 nights in Jul 2022

8/10 Good

Friederike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service for all kind of guests. Food was great. Service was great. It is not cheap but worth each cent
Stayed 10 nights in Sep 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic hotel in a great location. If you want to see around the area it's best to hire a car or take organised transport as it's a few kms to the nearest beautiful ports of Pollentia and Alcudia. The pools are great and it's right on the sea front too. Clean resort, very helpful, polite, friendly staff.
Stayed 6 nights in Jul 2022

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice resort

Serge at the front desk was very helpful with our checkin. One of our bedsheets had a shoe mark on it and we encontered the same issue with the prevoius resort in Mallorca as well. Other than that everything is fine. Breakfaat is decent with enough choices. Room is spacious only problem waa the mosquitos.
Stayed 1 night in Oct 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Good food. Clean rooms. Pool gets very busy though.
Stayed 8 nights in Jul 2023

8/10 Good

Andreas

Liked: Cleanliness, staff & service, room comfort

Nice resort with friendly staff

The hotel was very large with lots of activities for families. Small, but nice rooms. The sofa in the room was quite hard. Beds were very good. Good bathroom. Nice pool and jacuzzi area. Breakfast was delicious
Stayed 2 nights in Aug 2023

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Zuwenig personal in den Restaurants
Stayed 4 nights in Apr 2023

8/10 Good

Michela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent. The property, the food, the staff, cleanliness. All amazing. Overall rating is not 5 stars just because a proper beach with umbrellas and sun beds is reachable by bus to Pollença or Alcudia.
Stayed 7 nights in Jul 2023

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4th time I’ve been there and generally would highly recommend. Although worth noting, buying through a third party, the Spa isn’t included. Unfortunate the air con wasn’t working very well and they had to break into my room due to the electronic lock system not working. Spa is excellent. 👍
Stayed 5 nights in May 2024

10/10 Excellent

Olivia M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything! The properly is clean and beautiful. The staff is polite, friendly, and ready to answer any questions. The food was delicious and huge variety. Great for families with kids. The only thing, there is no beach in walking distance, but the pool is huge and clean.
Stayed 10 nights in Jul 2022

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our kids were in absolute heaven with the “mini disco” dance every night and amazing performances. Rooms were comfortable and the pool was great. We enjoyed easy access to PortoPollenca and Alcudia. But kids could have spent the whole time on the property! Great gym and spa. Kids camp etc! They have it all.
Stayed 3 nights in Jul 2022

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities and staff were lovely, the hotel backs onto the nature reserve which is wonderful and scenic. The front of the hotel faces the ocean across a busy road with rocky access to the water. Lots of kite surfing takes place along this stretch. We we’re thankful to have a hire car as the nearest beach is a couple of miles away. The food and service at the pool side bar and grill was very very good, there was a great selection of drinks available on the all inclusive as well as ice creams for the kids and desserts.
Stayed 14 nights in Jun 2023

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities
Staff Cleaness But the buffet could be pimp a bit.
Stayed 5 nights in Sep 2022

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
The layout of the property did not feel hotel like which we loved, we stayed in the village room which was loverly with a balcony and loungers. The adults only area was perfect for us and quiet which included the breakfast room and pool area with a bar. To the other side of the hotel was the main pool and pool restaurant which was also great with a shop for essentials. We visited the buffet once which offered an abundance of everything for all ages. The water sports to the front of the hotel was also good to have. Alcudia and port pollensa were also close to travel with a taxi for around €10 in both directions. We would definitely go again.
Stayed 5 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely property

Lovely property, complete with meandering paths around pools and ponds. A small flock of mallards who preferred the pool to the pond was an unexpected twist to pool time, which delighted our 2 year old. The staff was very friendly and accommodating in the hotel. Restaurant staff was less sharp, but fine. Food was about what you expect from a buffet, fine but not much to write home about. Grilled veggies on the a la carte menu for the pool grill were perfectly done.
Stayed 2 nights in Oct 2023

8/10 Good

Liesel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pros and Cons

This is a family resort, and it has pros and cons. The best parts are the amazing spa overlooking the bay, and the proximity to water sports on that same bay. The pools are also nice. The cons are the crazy loud dish banging that accompanies every meal, destroying all ambiance, and the environment - mosquitos, stagnant water, pervasive duck aroma. The food variety is good, but the food itself is not up to par. Service is good, staff is helpful. It’s a lovely place in many ways!
Stayed 3 nights in Aug 2022