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Hotel Sercotel Ciutat d'Alcoi

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Photo gallery for Hotel Sercotel Ciutat d'Alcoi

A buffet area with various food items, including fruits, vegetables, and beverages. - Hotel Sercotel Ciutat d'Alcoi (Alcoy)
A modern hotel room with a large bed, bedside tables, a desk with a chair, a glass shower enclosure, and a wooden floor. - Hotel Sercotel Ciutat d'Alcoi (Alcoy)
A hotel entrance with a sign for 'Sergio's Hotel' and 'La Hidro Restaurant'. - Hotel Sercotel Ciutat d'Alcoi (Alcoy)
A modern hotel lobby with a glass coffee table, a desk with books, a decorative plant, and a unique wall sculpture. - Hotel Sercotel Ciutat d'Alcoi (Alcoy)
A modern hotel lobby with a reception desk, seating area, and artwork on the walls. - Hotel Sercotel Ciutat d'Alcoi (Alcoy)
Luxury
4.0 star property
9.0

Wonderful

Upscale hotel

Consider a stay at Hotel Sercotel Ciutat d'Alcoi and take advantage of a coffee shop/cafe, a library, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a health club and a 24-hour business center.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Double Room

A hotel room with a bed, a desk with a television, a chair, a small table with fruit, and a trash bin.

Premium Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Twin Room

A hotel room with a large bed, a desk with a computer, a TV, and a window with curtains.

Premium Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

A hotel room with two beds, a desk with a laptop, a shower area, and a large window with curtains.

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

A hotel room with a bed, a desk, a television, a dresser, and a minibar.

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

A hotel room with a bed, a desk with a television, a chair, a small table with fruit, and a trash bin.

Classic Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

A hotel room with a large bed, a nightstand with a lamp, a mirror, and a wooden door with frosted glass panels.

Classic Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a flat-screen TV, and a bench.

Family Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for CLASSIC DOBLE

A hotel room with a large bed, a desk with a TV, a chair, a small table with fruit, and a trash bin.

CLASSIC DOBLE

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

DOUBLE CLASSIC

  • Sleeps 4

DOUBLE CLASSIC DOUBLE BED

  • Sleeps 4

About the neighborhood

Alcoy is home to Hotel Sercotel Ciutat d'Alcoi. Font Roja Natural Park and Serra de Mariola Natural Park reflect the area's natural beauty and area attractions include Les Hortes Park and Totglobo - Vuelos en Globo. Visit our Alcoy travel guide
Map
Calle Colon, 1, Alcoy, Alicante, 3802

What's nearby

  • Castalla
    9 min walk - 0.5 miles
  • Camil Visedo Molto Archaeological Museum
    9 min walk - 0.5 miles
  • Plaza de Espana
    9 min walk - 0.5 miles
  • Ivam Cada Alcoi
    11 min walk - 0.6 miles
  • MUBOMA Firefighter Museum
    12 min walk - 0.7 miles

Getting around

  • Alcoi Station
    8 min drive
  • Alicante Intl. Airport (ALC)
    45 min drive

Restaurants

  • Nou Manila
    8 min walk
  • Domino's Pizza
    8 min walk
  • Don Vito
    9 min walk
  • La Ximenera
    2 min walk
  • Buykafe
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Self parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 10.90 for adults and EUR 10.90 for children
  • A coffee shop/cafe

Things to do

  • Health club
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (9,268 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Up to 44 lbs per pet

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 35.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.9 for adults and EUR 10.9 for children
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hotel Sercotel Ciutat d'Alcoi pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 15 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 15 per night.

What time is check-in at Hotel Sercotel Ciutat d'Alcoi?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Sercotel Ciutat d'Alcoi?

Check-out is at noon.

Does Hotel Sercotel Ciutat d'Alcoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Hotel Sercotel Ciutat d'Alcoi located?

Situated in Alcoy, this hotel is within a 10-minute walk of Pipican Barranquet de Soler and Refugio de Cervantes. Camil Visedo Molto Archaeological Museum and Ivam Cada Alcoi are also within 15 minutes. Alcoi Station is 24 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Sercotel Ciutat d'Alcoi Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 189 out of 302 reviews
Rating 8 - Good. 83 out of 302 reviews
Rating 6 - Okay. 23 out of 302 reviews
Rating 4 - Poor. 2 out of 302 reviews
Rating 2 - Terrible. 5 out of 302 reviews

Reviews

Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights in May. The hotel is very central in Alcoy. The room is clean and the bed is comfortable. The check in and check out staff are friendly.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
The view from the balcony of the bridge was lovely and the room was very warm.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Ok great location looked after wll
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

CHRISTAL

Liked: Staff & service, property conditions & facilities
Very friendly staff and helpful
Stayed 1 night in Oct 2025
Verified review

8/10 Good

June

Liked: Cleanliness, amenities, property conditions & facilities
Staffs are so nice and friendly. the room was clean and tidy.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

christal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very short walk to the areas I wanted to go, very safe. Very traditional Spanish town. Quiet, people very helpful when I needed directions, etc.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Sara

Liked: Property conditions & facilities
Very good location!
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Clean, decent size room with a lovely shower and good bathroom. We also had a small balcony which was nice. Great staff
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities
Nice room, very clean. Comfortable bed and great shower. Breakfast was excellent. Curtains need to close more snugly to block out light from the street.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Thaddeus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Fonts D'Algar

Very nice hotel in the center of Alcoy. Breakfast was very good with a beautiful view of the town.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I can recommend - quality/price excellent

Very friendly hotel. Clean and comfortable.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff And very local to the amenities I was visiting
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Friendly staff. Easy parking
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are extremely friendly and attentive. Thanks for your kind attention.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a wedding over the Easter weekend. Most stores/shops/restaurants were closed due to the holiday, so can't rate if they were any good or not. Hotel was clean, room was fine but small. Bathroom had a large tub - which was nice to be able to have a soak after a long day. We opted for the included breakfast and glad we did - it was good and very convenient - especially since everything else was closed!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Really lovely hotel.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and costumer service
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Arnaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

ORHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room with a spectacular view. Very convenient location. Only disappointing part was the breakfast. Could be way better.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ilkay

Liked: Staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good nice Hotel
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Ricardo M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at a reasonable price with excellent b

This hotel is an excellent choice at a very good price. Immaculate property everywhere: rooms, restau
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place excellent price
Stayed 8 nights in Dec 2023
Verified review

10/10 Excellent

Branimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alcoi stay

Superb hotel in the centre of this historic market town. Spacious rooms and delicious breakfast served.
Stayed 1 night in Jul 2023