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Hotel Sercotel Ciutat d'Alcoi

4.0 star property
Hotel in Alcoy with a health club and a 24-hour business center

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Photo gallery for Hotel Sercotel Ciutat d'Alcoi

Hallway
Hallway
Premium Double Room | 1 bedroom, minibar, in-room safe, desk
Exterior
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet friendly
  • Gym
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, minibar, in-room safe, desk

Premium Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 44 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Twin Room

1 bedroom, minibar, in-room safe, desk

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, minibar, in-room safe, desk

Classic Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, desk

Superior Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Twin Room

1 bedroom, minibar, in-room safe, desk

Premium Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Calle Colon, 1, Alcoy, Alicante, 3802

What's nearby

  • Plaza de Espana - 8 min walk - 0.4 miles
  • Explora - 9 min walk - 0.5 miles
  • Alcoy Museum of Festivity - 9 min walk - 0.5 miles
  • MUBOMA Firefighter Museum - 12 min walk - 0.7 miles
  • Font Roja Natural Park - 4 min drive - 2.2 miles

Getting around

  • Alcoi Station - 3 min drive
  • Alicante Intl. Airport (ALC) - 44 min drive

Restaurants

  • ‪Nou Mosset - ‬5 min walk
  • ‪Karma Pub Alcoy - ‬10 min walk
  • ‪100 Montaditos - ‬1 min walk
  • ‪Pans & Company - ‬2 min walk
  • ‪Liverpool - ‬6 min walk

About this property

Hotel Sercotel Ciutat d'Alcoi

Upscale hotel
Consider a stay at Hotel Sercotel Ciutat d'Alcoi and take advantage of a coffee shop/cafe, a library, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a health club and a 24-hour business center.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), multilingual staff, and smoke-free premises
  • An elevator, meeting rooms, and a TV in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 84 rooms offer comforts such as pillow menus and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with digital channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Self parking on site (EUR 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 10.90 for adults and EUR 10.90 for children
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Health club
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 44 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.9 for adults and EUR 10.9 for children
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

AC Ciutat d'Alcoi Marriott
AC Ciutat d'Alcoi Marriott Alcoy
AC Hotel Ciutat d'Alcoi Marriott
AC Hotel Ciutat d'Alcoi Marriott Alcoy
AC Hotel Ciutat d'Alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Alcoy
AC Ciutat d'Alcoi Alcoy
AC Ciutat d'Alcoi
AC Hotel Ciutat d'Alcoi by Marriott
Hotel Ciutat d'Alcoi Alcoy
Ciutat d'Alcoi Alcoy
Ciutat d'Alcoi
Sercotel Ciutat d'Alcoi Alcoy
Sercotel Ciutat d'Alcoi
Hotel Ciutat d'Alcoi
AC Hotel Ciutat d'Alcoi
Sercotel Ciutat D'alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Hotel
Hotel Sercotel Ciutat d'Alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Hotel Alcoy

Frequently asked questions

Is Hotel Sercotel Ciutat d'Alcoi pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 15 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Hotel Sercotel Ciutat d'Alcoi?

Self parking is available for EUR 12 per night.

What time is check-in at Hotel Sercotel Ciutat d'Alcoi?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Sercotel Ciutat d'Alcoi?

Check-out is at noon.

Does Hotel Sercotel Ciutat d'Alcoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Hotel Sercotel Ciutat d'Alcoi located?

Situated in Alcoy, this hotel is within a 10-minute walk of Refugio de Cervantes and Pipican Barranquet de Soler. Church of Santa Maria and Camil Visedo Molto Archaeological Museum are also within 15 minutes. Alcoi Station is 22 minutes by foot.

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Hotel Sercotel Ciutat d'Alcoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 144 out of 228 reviews
Rating 8 - Good. 62 out of 228 reviews
Rating 6 - Okay. 16 out of 228 reviews
Rating 4 - Poor. 2 out of 228 reviews
Rating 2 - Terrible. 4 out of 228 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arjan

Ok hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Hardeep

Liked: Cleanliness, staff & service, property conditions & facilities
around the area.
Stayed 5 nights in Apr 2025

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Apr 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a wedding over the Easter weekend. Most stores/shops/restaurants were closed due to the holiday, so can't rate if they were any good or not. Hotel was clean, room was fine but small. Bathroom had a large tub - which was nice to be able to have a soak after a long day. We opted for the included breakfast and glad we did - it was good and very convenient - especially since everything else was closed!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ilkay

Liked: Staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff And very local to the amenities I was visiting
Stayed 4 nights in Dec 2024

6/10 Okay

Sara

Liked: Property conditions & facilities
Very good location!
Stayed 1 night in Sep 2024

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 4 nights in Jan 2025

10/10 Excellent

Thaddeus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Fonts D'Algar

Very nice hotel in the center of Alcoy. Breakfast was very good with a beautiful view of the town.
Stayed 1 night in Aug 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good nice Hotel
Stayed 2 nights in Jul 2023

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place excellent price
Stayed 8 nights in Dec 2023

10/10 Excellent

Branimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alcoi stay

Superb hotel in the centre of this historic market town. Spacious rooms and delicious breakfast served.
Stayed 1 night in Jul 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alcoi Soain

It was okay covered the basic needs and was an elevated stay for the area.
Stayed 1 night in Oct 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charm of luxury in a small town.
Stayed 1 night in Nov 2023

10/10 Excellent

Enedino Maldonado

Liked: Staff & service, amenities, property conditions & facilities
Everyone in the hotel is great ,
Stayed 3 nights in Feb 2023

10/10 Excellent

SEKWANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am staying this hotel 3-4 times in a year whenever go to Al coy for business. Of cause it was one of best hotel during this trip to Spain and Italia.
Stayed 1 night in Sep 2023

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Friendly staff. Easy parking
Stayed 4 nights in Apr 2024

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in old town in the mountains. Clean with nice breakfast bar, clean bathroom and rooms. Shopping options near by with small cafe, bakery and shopping centre. Parking easy around for free.
Stayed 1 night in Jul 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick overnight visit

Very good Shame the bar was t open
Stayed 1 night in Jul 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are extremely friendly and attentive. Thanks for your kind attention.
Stayed 2 nights in Nov 2023

10/10 Excellent

sekwang

Clean and Kind

I am used staying hotel Sercotel Alcoy whenever I am visit this sity for my besiness 3-4times in a year because of very clean and kind and all staff are very prepared for serving clients.
Stayed 1 night in May 2023

10/10 Excellent

sekwang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whenever come to this city. Always staying this hotel. All people are so kind and they knows very well how they have to attend their guest. I am always satisfied.
Stayed 1 night in Mar 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jul 2023

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 2 nights in Jun 2024

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent !!

The hotel is very clean, they accept dogs with no extra fee. They have two parkings : one underground and on at the open air but inside closed doors. You can have a Avery nice walk near by the river (very nice place to do some sport or walk with the dog). Breakfast is great and they have churros (the real ones). Services is excellent.
Stayed 1 night in Aug 2019