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Hotel Sercotel Ciutat d'Alcoi

4.0 star property
Travelers plan their adventures over coffee or unwind after cycling at this welcoming hotel where the staff's friendliness makes all the difference

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Photo gallery for Hotel Sercotel Ciutat d'Alcoi

Daily buffet breakfast for a fee - Hotel Sercotel Ciutat d'Alcoi (Alcoy)
Front of property - Hotel Sercotel Ciutat d'Alcoi (Alcoy)
Reception - Hotel Sercotel Ciutat d'Alcoi (Alcoy)
Hallway - Hotel Sercotel Ciutat d'Alcoi (Alcoy)
Minibar, in-room safe, desk, laptop workspace - Hotel Sercotel Ciutat d'Alcoi (Alcoy)
Hotel Sercotel Ciutat d'Alcoi blends comfort and convenience with thoughtful amenities. Guests enjoy high-speed WiFi, a coffee shop, library, health club, 24-hour business center, and dry cleaning services, making it a practical choice appreciated by previous visitors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

Premium Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Premium Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room

Minibar, in-room safe, desk, laptop workspace

Classic Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Twin Room

Minibar, in-room safe, desk, laptop workspace

Classic Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Alcoy is home to Hotel Sercotel Ciutat d'Alcoi. Castalla and Three Wise Men Monument are local landmarks, and some of the area's activities can be experienced at Bocairente Bullring and Bodega El Angosto. Les Hortes Park and Totglobo - Vuelos en Globo are also worth visiting. Visit our Alcoy travel guide
Map
Calle Colon, 1, Alcoy, Alicante, 3802

What's nearby

  • Refugio de Cervantes
    6 min walk - 0.4 miles
  • Explora
    9 min walk - 0.5 miles
  • Plaza de Espana
    9 min walk - 0.5 miles
  • Church of Santa Maria
    9 min walk - 0.5 miles
  • MUBOMA Firefighter Museum
    12 min walk - 0.7 miles

Getting around

  • Alcoi Station
    8 min drive
  • Alicante Intl. Airport (ALC)
    45 min drive

Restaurants

  • New Coffe
    5 min walk
  • Dong Asian Sushi Bar
    4 min walk
  • Buykafe
    7 min walk
  • PastaManía
    2 min walk
  • Cosa Nostra
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Self parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 10.90 for adults and EUR 10.90 for children
  • A coffee shop/cafe

Things to do

  • Health club
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (9,268 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 44 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.9 for adults and EUR 10.9 for children
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hotel Sercotel Ciutat d'Alcoi pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 15 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 15 per night.

What time is check-in at Hotel Sercotel Ciutat d'Alcoi?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Sercotel Ciutat d'Alcoi?

Check-out is at noon.

Does Hotel Sercotel Ciutat d'Alcoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Hotel Sercotel Ciutat d'Alcoi located?

Situated in Alcoy, this hotel is within a 10-minute walk of Pipican Barranquet de Soler and Refugio de Cervantes. Ivam Cada Alcoi and Camil Visedo Molto Archaeological Museum are also within 15 minutes. Alcoi Station is 24 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Sercotel Ciutat d'Alcoi Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 178 out of 287 reviews
Rating 8 - Good. 79 out of 287 reviews
Rating 6 - Okay. 23 out of 287 reviews
Rating 4 - Poor. 2 out of 287 reviews
Rating 2 - Terrible. 5 out of 287 reviews

Reviews

Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights in May. The hotel is very central in Alcoy. The room is clean and the bed is comfortable. The check in and check out staff are friendly.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
The view from the balcony of the bridge was lovely and the room was very warm.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

June

Liked: Cleanliness, amenities, property conditions & facilities
Staffs are so nice and friendly. the room was clean and tidy.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Ok great location looked after wll
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

CHRISTAL

Liked: Staff & service, property conditions & facilities
Very friendly staff and helpful
Stayed 1 night in Oct 2025
Verified

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities
Nice room, very clean. Comfortable bed and great shower. Breakfast was excellent. Curtains need to close more snugly to block out light from the street.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

christal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very short walk to the areas I wanted to go, very safe. Very traditional Spanish town. Quiet, people very helpful when I needed directions, etc.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Clean, decent size room with a lovely shower and good bathroom. We also had a small balcony which was nice. Great staff
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Sara

Liked: Property conditions & facilities
Very good location!
Stayed 1 night in Sep 2024
Verified

8/10 Good

Matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I can recommend - quality/price excellent

Very friendly hotel. Clean and comfortable.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Thaddeus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Fonts D'Algar

Very nice hotel in the center of Alcoy. Breakfast was very good with a beautiful view of the town.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff And very local to the amenities I was visiting
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Friendly staff. Easy parking
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a wedding over the Easter weekend. Most stores/shops/restaurants were closed due to the holiday, so can't rate if they were any good or not. Hotel was clean, room was fine but small. Bathroom had a large tub - which was nice to be able to have a soak after a long day. We opted for the included breakfast and glad we did - it was good and very convenient - especially since everything else was closed!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are extremely friendly and attentive. Thanks for your kind attention.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Really lovely hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and costumer service
Stayed 1 night in May 2026
Verified

10/10 Excellent

Arnaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ilkay

Liked: Staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Ricardo M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at a reasonable price with excellent b

This hotel is an excellent choice at a very good price. Immaculate property everywhere: rooms, restau
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good nice Hotel
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place excellent price
Stayed 8 nights in Dec 2023
Verified

10/10 Excellent

Arjan

Ok hotel
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Branimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alcoi stay

Superb hotel in the centre of this historic market town. Spacious rooms and delicious breakfast served.
Stayed 1 night in Jul 2023