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Hotel Chaco

Property class: 4

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Photo gallery for Hotel Chaco

An outdoor seating area with a view of the cityscape and mountains. - Hotel Chaco (Albuquerque)
A modern bar area with a reflective marble countertop, shelves with glasses and bottles, and a large window offering a view of the outdoors. - Hotel Chaco (Albuquerque)
A lobby with a central sculpture, stone walls, and a high ceiling with a decorative pattern. - Hotel Chaco (Albuquerque)
A lobby with a modern design, featuring a large glass entrance, a central art piece, and two large hanging lamps. - Hotel Chaco (Albuquerque)
A modern restaurant with a bar area, wooden ceiling beams, and a view of the mountains. - Hotel Chaco (Albuquerque)
Take advantage of a terrace, an art gallery on site, and designer stores on site at Hotel Chaco. Treat yourself to a hot stone massage or a facial at Spa at Chaco, the onsite spa. The on-site restaurant, Level 5, offers breakfast, lunch, and dinner. Yoga classes are offered at the 24-hour gym; the property also has a garden, dry cleaning/laundry services, and a fireplace in the lobby. Guests can also expect to find a bar, a 24-hour business center and a hot tub.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Room, 1 King Bed, Balcony

A modern hotel room with a large bed, a sitting area with a chair, a desk, and a large window offering a view of the city.

Classic Room, 1 King Bed, Balcony

9.8 out of 10
Exceptional
(72 reviews)
  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Balcony

A hotel room with two beds, a desk, a chair, a large window with a city view, and a balcony.

Classic Room, 2 Queen Beds, Balcony

9.8 out of 10
Exceptional
(24 reviews)
  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

A modern hotel room with a large bed, a bedside table with a lamp, a chair, and a wall-mounted artwork.

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(132 reviews)
  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a chair, a side table, and a view of the outdoors through large windows.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

A modern hotel room with a large bed, a bedside table with a lamp, a chair, and a wall-mounted artwork.

Classic Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 King Bed, Fireplace (Balcony)

A hotel room with a bed, a sofa, a TV, and a view of the city.

Junior Room, 1 King Bed, Fireplace (Balcony)

  • City view
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

A modern hotel room with a large bed, bedside tables, a nightstand, a lamp, and a framed artwork on the wall.

Deluxe Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Balcony

A hotel room with two beds, a chair, a desk, and a large window.

Room, 2 Queen Beds, Accessible, Balcony

  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Balcony

A modern hotel room with a large bed, a sitting area with a chair, a desk, and a large window offering a view of the city.

Room, 1 King Bed, Accessible, Balcony

  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace

A hotel room with a bed, a sofa, a TV, and a view of the city.

Deluxe Room, 1 King Bed, Fireplace

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Sawmill Area, a neighborhood in Albuquerque, Hotel Chaco is in the entertainment district. The area's natural beauty can be seen at Balloon Fiesta Park and Rio Grande Nature Center State Park, while First Financial Credit Union Amphitheater and Albuquerque Museum are cultural highlights. Explora Science Center and Children's Museum and New Mexico Museum of Natural History and Science are also worth visiting. Visit our Albuquerque travel guide
Map
2000 Bellamah Avenue Northwest, Albuquerque, NM, 87104

What's nearby

  • A church with two towers, a central entrance, and a cross on top.
    Old Town Plaza
    8 min walk - 0.5 miles
  • A sea turtle swimming underwater in an aquarium.
    ABQ BioPark Aquarium
    17 min walk - 0.9 miles
  • Albuquerque Museum
    5 min walk - 0.3 miles
  • New Mexico Museum of Natural History and Science
    8 min walk - 0.5 miles
  • Explora Science Center and Children's Museum
    8 min walk - 0.5 miles

Getting around

  • Alvarado Transportation Center
    11 min drive
  • Albuquerque International Sunport (ABQ)
    11 min drive

Restaurants

  • Paxton's Taproom
    2 min walk
  • Ponderosa Brewing
    5 min walk
  • D. H. LESCOMBES WINERY & BISTRO - Old Town Albuquerque
    7 min walk
  • Burger King
    10 min walk
  • Blake's Lotaburger
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Free uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 25 to 100 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Equinox Cafe and Bar
  • Level 5

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Fireplace in lobby
  • Local artist showcase
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Partner property access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25 to 100 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Hotel Chaco have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–11:00 PM.

Is Hotel Chaco pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is free at this property.

What time is check-in at Hotel Chaco?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Chaco?

Check-out is at 11:00 AM.

Where is Hotel Chaco located?

Located in Sawmill Area, this spa hotel is within a 10-minute walk of Albuquerque Museum, Explora Science Center and Children's Museum, and Nizhoni Gallery. San Felipe de Neri Church and Old Town Plaza are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Chaco Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 875 out of 1030 reviews
Rating 8 - Good. 87 out of 1030 reviews
Rating 6 - Okay. 31 out of 1030 reviews
Rating 4 - Poor. 23 out of 1030 reviews
Rating 2 - Terrible. 14 out of 1030 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, kind staff. Would stay again.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great food , great location. Just left and already planning to go again.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay; well live how close shops and restaurants were walking distance to the room.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property situated perfectly in town near Old Town and a Market with countless food outlets and entertainment. Clean rooms and nice quiet areas to relax and read!
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and extra kind staff, valet parking included. Wonderful room and comfy bed. Robe and slippers and bottled water included.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can never go wrong staying at a Heritage property in New Mexico! They are by far the best hotel group in the state. Chaco is beautifully appointed, the staff is attentive, and the food and 360' views of the Sandia mountains at Level 5 are spectacular. It is close to the Old Town area and Sawmill Market, so food and culture are easily accessible.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Old town a short walk, Sawmill Market (great place to eat) across the street.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Friendly and informative check in staff. Safe surroundings patrolled by security. I appreciated the self parking at such a nice hotel.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was exceptional. The staff was very friendly, helpful, and knowledgeable.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel. Beautiful view.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Hotel Chaco unexpectedly after a flight was canceled. Staff was welcoming and super helpful with dinner recommendations, everything was super clean, and the room had extra amenities that we appreciated.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooftop bar and dinner spot. Close walking to Old town. Great experience. Free yoga on Saturday morning was delightful
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing - clean and very up to date. The rooms were spacious and was about a ten minute walk to the historic district. The Level 5 restaurant was spectacular - the food was elevated but comfortable, and the views can't be beat. Do not miss visiting this.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very travelled and you the staff at Hotel Chaco is one of the best. This includes multiple world class, five star resorts, and hotels around the world.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop bar was wonderful. We had a beautiful view with drinks and appetizers. Service was fabulous! Highly recommend.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel we had lived on our 10days drive. The entire hotel was spotless. There is an art in everything that you see. We loved it.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Beautifully designed, great location, nice staff, well maintained. No issues.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and clean, the staff were friendly and the rooftop bar has amazing views and great drinks.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this hotel and let me tell you we arrived from a long drive from Texas and staff was so welcomign and helpful. We also went to the gym to use the treadmill and it was so nice and clean. Hotel is amazing and very clean. Rooms are a good size and so roomy.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Wonderful views, excellent dining. Convenient to shopping and other dining options. Cisco at the restaurant level 5 and Noah at the front desk made our stay memorable.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great design, staff, cleanliness, amenities and comfort.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Quiet and clean. View from balcony was spot on. Dinner at Level 5 was the best we’ve had in NM. Definitely a do-over.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and location. Rooms are modern and spacious.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly and helpful staff. Beautiful architecture
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My hubby and I had an absolutely wonderful time for our 17th Anniversary. Beautiful hotel and room. LVL 5 Rooftop restaurant was perfect for our Anniversary dinner and the food was impeccable. We loved that the Sawmill Market was right across the street. Staff was top tier - from our arrival to departure. Valet was our first contact and so very personable and helpful with our luggage, opening doors, etc… I am a hotel snob and would definitely book again and recommend. Our first impression was our best impression and it was consistent through our stay. Thank you!
Stayed 4 nights in Sep 2026