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Crowne Plaza Albuquerque by IHG

Property class: 3.5

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Photo gallery for Crowne Plaza Albuquerque by IHG

A spacious lobby with a high ceiling, stone pillars, and modern lighting fixtures. - Crowne Plaza Albuquerque by IHG (Albuquerque)
A bar area with wooden tables and chairs, a pool table, and a bar counter with a TV and glassware. - Crowne Plaza Albuquerque by IHG (Albuquerque)
A hotel room with a large bed, a desk with a computer, a chair, and a sofa. - Crowne Plaza Albuquerque by IHG (Albuquerque)
A hotel reception area with two reception desks, a receptionist, and a sign indicating the hotel is privately owned. - Crowne Plaza Albuquerque by IHG (Albuquerque)
A hotel with a modern design, featuring a prominent tower with signage, situated in a scenic area with mountains in the background. - Crowne Plaza Albuquerque by IHG (Albuquerque)
Located close to University of New Mexico Hospital and University of New Mexico, Crowne Plaza Albuquerque by IHG provides dry cleaning/laundry services, car rentals on site, and 3 bars. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Balcony

A hotel room with two beds, a desk with a computer, a chair, and a TV.

Standard Room, 2 Queen Beds, Balcony

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mountain View

A hotel room with a bed, a desk, a chair, a TV, and a view of the cityscape.

Suite, 1 Bedroom, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

A hotel room with a bed, a desk, a chair, a TV, and a view of the cityscape.

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a TV, and a view of the cityscape.

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(74 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a TV, and a view of the cityscape.

Standard Room

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a computer, a chair, and a TV.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(59 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Northeast Heights, a neighborhood in Albuquerque, Crowne Plaza Albuquerque by IHG is near the airport. Looking to enjoy an event or a game while in town? See what's going on at Tingley Coliseum. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with mountain biking and hiking/biking trails. Visit our Albuquerque travel guide
Map
1901 University Blvd NE, Albuquerque, NM, 87102

What's nearby

  • A park with a fountain, trees, and a pond.
    University of New Mexico
    3 min drive - 2.6 miles
  • A hot air balloon festival with variously colored balloons in the sky.
    Balloon Fiesta Park
    8 min drive - 7.9 miles
  • Maxwell Museum of Anthropology
    3 min drive - 2.6 miles
  • ABQ Uptown
    5 min drive - 4.7 miles
  • Sandia Casino
    11 min drive - 10.0 miles

Getting around

  • Alvarado Transportation Center
    9 min drive
  • Albuquerque International Sunport (ABQ)
    14 min drive

Restaurants

  • La Cumbre Brewing Company
    3 min drive
  • Whataburger
    3 min drive
  • Maverik
    3 min drive
  • Rudy's Country Store & Bar-B-Q
    3 min drive
  • Circle K
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Valet parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10 to 15 per person
  • 3 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cantina Lounge
  • Ranchers Club
  • StoneStreet

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 150 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (7,793 square feet of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay

Service animals are welcome, and are exempt from fees

1 total pets

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person
  • Valet parking fee: USD 5 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from August to October
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crowne Plaza Albuquerque by IHG have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–8:00 PM.

Is Crowne Plaza Albuquerque by IHG pet-friendly?

Yes, Crowne Plaza Albuquerque by IHG allows pets (limit 1 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Crowne Plaza Albuquerque by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Albuquerque by IHG?

Check-out is at noon.

Where is Crowne Plaza Albuquerque by IHG located?

Located in Northeast Heights, this hotel is within 3 mi (5 km) of University of New Mexico, University of New Mexico Hospital, and Albuquerque Convention Center. Old Town Plaza and ABQ Uptown are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Albuquerque by IHG Reviews

8.2

Very Good

8.4

Cleanliness

8.0

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 500 out of 1001 reviews
Rating 8 - Good. 237 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 77 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

Reviews

Verified review

4/10 Poor

Neffateria

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The floor needed to be vaccumed food was left on the carpet. Hotel need alot of upgrades. Staff was very nice
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest staff Ive encountered in a long time. Great food, very considerate of us having a child and didnt charge extra to park our vehicle on property. Amazing stay
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and staff
Stayed 1 night in May 2026
Verified review

8/10 Good

Brigette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most the staff was Nice and helpful. For as much money as I spent staying there, the manager should have been a bit more compassionate.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was awesome and clean. I liked the floor we stayed on and the bed was comfortable
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice, and convenient to the highway. This was definitely an older hotel, and is in need of upgrades. The room was clean, but I could tell it was old. The walls had chip marks, and the carpet looked like it needed to be professionally cleaned. The bed and bathroom were very clean and the bed was comfortable. I would stay here again, it just needs to be updated.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice & clean. Staff was helpful & pleasant. The room was big & comfortable. The location was near downtown and old town, but not within walking distance.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Olivar

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean the staff was very nice would stay again
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Punipuao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amber, the Manager and her staff were very accommodating and everything was great. Thank you!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

David S

Liked: Cleanliness, amenities
Great price, room very clean
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Irene

Liked: Cleanliness, property conditions & facilities
Clean quiet room and nice breakfast options
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Laura

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I am giving this rating because the front desk lady Melissa was pretty rude. My chip on my card has issues and only usually works for tap pay. So starting off she was rude about that and overall kind of snobby which I did not appreciate. I had to go to the sister hotel/the neighboring one to get told about the amenities and where they were. She actually gave me a map and was very nice over there. It was hard to get told where anything was by the staff at the crowne plaza. Also, I was told there were restaurants over the phone and they were not open when we got there.. the room was pretty nice apart from being dusty and there being white stains on the bed skirt. There also are no microwaves in the rooms. Their pool is nice, I will give them that, and the building and furniture is really nice and beds were comfy. I'm not opposed to staying there again, but I think there are better options that are cheaper by the airport that have more and better amenities.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Andrew Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Great location. Very friendly staff. Good restaurant and bar
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Jeanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was very friendly and helpful. I’d definitely stay again.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Sherill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Really GREAT location! Central to everything! Clean rooms. Great staff. Would stay again. My only issue was that my room was sub-artic. Changing the thermostat in the only did something like 8 hours later. I reported the issue to hotel staff and they engage maintenance.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location always my first choice when I visit
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very clean and comfortable stay.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the pool and I enjoyed the beds a lot very comfortable
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Austin-Arlo

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Very good staff
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Michelle Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't eat breakfast but did have lunch and dinner a few times at the hotel. The food was very good and the restaurant staff were wonderful: polite and attentive.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Nicki

Liked: Cleanliness, staff & service, amenities
Staff was friendly
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Jaelen

Liked: Staff & service
Disliked: Property conditions & facilities
Room was nice and comfy. Only problem was the draining. The tub and sink were clogged with hair. If those were fixed, it would’ve been a way better stay.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is a little dated and gets road noise but other than that was a good stay
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Tonya

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Michelle

Liked: Staff & service
Staff was friendly and worked hard on getting our room ready. There is no microwave or hairdryer in my room. You have to walk to front seat for microwave.
Stayed 1 night in Mar 2026