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Comfort Suites Albuquerque/North Journal Center

2.5 star property
Hotel in Albuquerque with free breakfast and a fitness center

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Photo gallery for Comfort Suites Albuquerque/North Journal Center

Premium bedding, desk, iron/ironing board, free WiFi
Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi
Front of property
Indoor pool, sun loungers
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Gym
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Sofa bed
Premium bedding
Ceiling fan
Private bathroom
Hair dryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(47 reviews)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
TV
Ceiling fan
Premium bedding
Sofa bed
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(35 reviews)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
TV
Ceiling fan
Premium bedding
Sofa bed
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
5251 San Antonio Dr NE, Albuquerque, NM, 87109

What's nearby

  • Cliff's Amusement Park - 2 min drive - 1.4 miles
  • Balloon Fiesta Park - 3 min drive - 2.4 miles
  • Sandia Casino - 5 min drive - 4.2 miles
  • ABQ Uptown - 8 min drive - 4.7 miles
  • University of New Mexico - 9 min drive - 7.0 miles

Getting around

  • Alvarado Transportation Center - 13 min drive
  • Albuquerque International Sunport (ABQ) - 13 min drive

Restaurants

  • ‪Whataburger - ‬17 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Sadie's - ‬2 min drive
  • ‪Cracker Barrel - ‬3 min walk
  • ‪Furr's Fresh Buffet - ‬3 min drive

About this property

Comfort Suites Albuquerque/North Journal Center

Hotel near Balloon Fiesta Park
You can look forward to a free breakfast buffet, laundry facilities, and a gym at Comfort Suites Albuquerque/North Journal Center. For some rest and relaxation, visit the hot tub. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sun loungers
  • Free self parking
  • An elevator, a front-desk safe, and 1 meeting room
  • A 24-hour front desk, a banquet hall, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 70 rooms have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Wardrobes/closets, mini fridges, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from February 5 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Suites Albuquerque
Comfort Suites Hotel Albuquerque
Comfort Suites North Albuquerque Balloon Fiesta Park Hotel
Comfort Suites North Albuquerque Balloon Fiesta Park Albuquerque

Frequently asked questions

Does Comfort Suites Albuquerque/North Journal Center have a pool?

Yes, this property has an indoor pool.

Is Comfort Suites Albuquerque/North Journal Center pet-friendly?

Yes, Comfort Suites Albuquerque/North Journal Center allows pets (limit 2 total). There's a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Comfort Suites Albuquerque/North Journal Center?

Self parking is free at this property.

What time is check-in at Comfort Suites Albuquerque/North Journal Center?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Comfort Suites Albuquerque/North Journal Center?

Check-out is at noon.

Where is Comfort Suites Albuquerque/North Journal Center located?

Located in Northeast Heights, this hotel is 1.4 mi (2.2 km) from Cliff's Amusement Park and 2.2 mi (3.6 km) from Balloon Fiesta Park. Gruet Winery and La Luz Trail are also within 2 mi (3 km).

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Comfort Suites Albuquerque/North Journal Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 39 out of 88 reviews
Rating 8 - Good. 22 out of 88 reviews
Rating 6 - Okay. 11 out of 88 reviews
Rating 4 - Poor. 10 out of 88 reviews
Rating 2 - Terrible. 6 out of 88 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Virgil J

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Great staff. The
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
I liked the evening clerk. She was very helpful and friendly. Breakfast area was really warm in the morning i didn't like that.
Stayed 2 nights in Jun 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our go-to place to stay when we need a small get away
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff and caring.
Stayed 5 nights in Dec 2024

10/10 Excellent

Dax

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfrotable room. Friendly, professional staff.
Stayed 2 nights in Mar 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service
Nothing to comment
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, comfortable room, tolerable breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, breakfast, very clean. Will be staying again in the future.
Stayed 3 nights in Oct 2024

6/10 Okay

Sherrie

Liked: Staff & service
Disliked: Property conditions & facilities
For the price of the room, I expected better quality in the hotel, and more attention to detailed. A lightbulb was burnt out in the light fixture above the vanity sink, wifi was not working, breakfast area was extremely hot, not temperature controlled, cranberry juice was extremely watered down...tasted like plain old water.
Stayed 1 night in May 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
You can tell that it is an older building that is being upgraded. If I hadn't had a dog with me, I would have been upset by the stained carpets, but as I did have a dog, it mattered less. Everything looked clean and did not have any bad smells. They could really improve by adding a dog area instead of rocks everywhere for dogs to eliminate. The bed was nice if a bit hard. The sheets felt like they were high quality. The AC in my room didn't work very well. It stayed overly warm even when set to 63 degrees.
Stayed 1 night in Jun 2025

10/10 Excellent

Judy

Liked: Staff & service, property conditions & facilities
Quiet and convient.
Stayed 1 night in Nov 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

It’s comfortable here for my family.
Stayed 1 night in Nov 2024

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We booked this hotel because we had spent many hours on the road and needed the hot tub for my husbands back. We arrived and was told that the hot tub and hotel was in the stages of repair and the hot tub wasn't available.
Stayed 1 night in Mar 2025

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice, great customer service
Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended.

This was a pleasant stay. The room was clean as well as the hotel itself. Staff was friendly and attentive. The breakfast had several options to choose from. Overall a great stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was great! From the front desk, dining room to housekeeping. Every one was pleasant and helpful.
Stayed 7 nights in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service

Check in was easy! Our plan was delayed a day and they worked with hotels.com to get that day refunded. Called us by name the whole stay. Helpful with directions and advice on what to do in the area.
Stayed 3 nights in Oct 2024

2/10 Terrible

William

Disliked: Amenities, property conditions & facilities
It it's what I would expect from a $100 room but unfortunately paid $400 because of being close to the balloon park!
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice & decent. The breakfast was pretty good with options. The room was comfortable and clean. We've stayed here in the past and obviously came back. Our only issue was the smell of weed that filled our room everyday. We were near an exit and either people were lighting up in their rooms or were going outside just past our room and smoking. It was absolutely disgusting and nauseating. We go to ABQ every year for a conference and although we don't have issues with the actual hotel, we will probably stay across the street for now on. The weed was just to much!
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ride for toys for tots

The place was very quiet and our RM was very comfortable the only thing was our drain in the shower was slow
Stayed 1 night in Oct 2024

4/10 Poor

Carl

Liked: Cleanliness
The room was okay. The bedroom TV did not work, Direct TV did not work the next morning and the "hot" breakfast did not exist as they had no working oven. Small breakfast area. Had to eat our cold muffin in our room.
Stayed 1 night in Nov 2024

4/10 Poor

Julia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and always had ice water with fresh citrus in the lobby. These were the only good things about this property. The driveway to pull out to the main road had extremely limited visibility of oncoming traffic. There were renovation boxes stacked in front of the lobby door and we did not know that the property was undergoing renovations when we booked. Our room was visited by cockroaches twice and the toilet was recessed into the drywall which was NOT finished around it so that's probably how they got in. The light fixture in the sitting area started flickering on the last day we were there which seemed appropriate. The "gym" had several pieces of equipment that were very unstable and one that just didn't seem to work. The pool was too warm but we didn't go in because we had doubts about the cleanliness based on everything else we saw. In general this property is extremely rundown and is overdue for renovation. It was price competitive but we have no plans to return.
Stayed 6 nights in May 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect for the balloon festival, very convenient. The staff even made us a bag breakfast as early as 3:30 am to take on the road to get in line for the festival. It is an older hotel. The hot tub was broken :( We would stay again for the event for sure. Cracker Barrel across the street, same with a Denny's.
Stayed 4 nights in Oct 2024