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Residence Inn Albany Washington Avenue

3.0 star property
Hotel with free breakfast, 3-minute walk to Crossgates Mall

Choose dates to view prices

Travelers find comfort at Residence Inn Albany Washington Avenue with a welcoming lobby fireplace and indoor pool. Enjoy a free breakfast buffet, attentive staff, grocery shopping, dry cleaning, and high-speed WiFi throughout the property.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pool
  • 24/7 front desk
  • Laundry
  • Gym
  • Pet friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed with Sofa bed (with oven)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed (with oven)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
Dishwasher
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Premium bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(23 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two-bedroom suite, 1 king bedroom, 1 queen bedroom,

Two-bedroom suite, 1 king bedroom, 1 queen bedroom, | Premium bedding, desk, laptop workspace, blackout drapes

Two-bedroom suite, 1 king bedroom, 1 queen bedroom,

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
  • 33 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio Suite, Multiple Beds

Studio Suite, Multiple Beds | Premium bedding, desk, laptop workspace, blackout drapes

Studio Suite, Multiple Beds

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for One-Bedroom Suite, 1 King Bed with Sofa Bed

One-Bedroom Suite, 1 King Bed with Sofa Bed | Living area | 37-inch TV with cable channels

One-Bedroom Suite, 1 King Bed with Sofa Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
124 Washington Avenue Extension, Albany, NY, 12203

What's nearby

  • Crossgates Mall - 2 min walk - 0.1 miles
  • Albany NanoTech Complex - 3 min drive - 0.9 miles
  • University at Albany - 4 min drive - 1.4 miles
  • Colonie Center Mall - 5 min drive - 3.2 miles
  • Albany Medical Center - 13 min drive - 8.4 miles

Getting around

  • Albany International Airport Station - 10 min drive
  • Albany Intl. Airport (ALB) - 11 min drive

Restaurants

  • ‪Dunkin' - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪The Standard Restaurant & Lounge - ‬4 min drive
  • ‪Dave & Buster's - ‬4 min drive
  • ‪Maggie McFly’s - ‬3 min drive

About this property

Residence Inn Albany Washington Avenue

Hotel near Crossgates Mall
A free breakfast buffet, a free grocery shopping service, and dry cleaning/laundry services are just a few of the amenities provided at Residence Inn Albany Washington Avenue. In addition to a fireplace in the lobby and a gym, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking and extended parking
  • Express check-out, ATM/banking services, and an elevator
  • A front-desk safe, a gift shop, and barbecue grills
  • Guest reviews give top marks for the helpful staff
Room features
All 106 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas.
Extra amenities include:
  • Showers, free toiletries, and hair dryers
  • 37-inch TVs with cable channels
  • Separate sitting areas, separate dining areas, and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • 463 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Grab bar in shower (27 inches high)
  • Grab bar near toilet (33 inches high)
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Albany Washington Avenue
Residence Inn Washington Avenue
Residence Inn Washington Avenue Hotel
Residence Inn Washington Avenue Hotel Albany
Residence Inn Albany Washington Avenue Hotel
Resince Inn Washington Avenue
Albany Washington Avenue
Residence Inn Albany Washington Avenue Hotel
Residence Inn Albany Washington Avenue Albany
Residence Inn Albany Washington Avenue Hotel Albany

Frequently asked questions

Does Residence Inn Albany Washington Avenue have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Residence Inn Albany Washington Avenue pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Residence Inn Albany Washington Avenue?

Self parking and extended parking are free at this property.

What time is check-in at Residence Inn Albany Washington Avenue?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Residence Inn Albany Washington Avenue?

Check-out is at noon.

Where is Residence Inn Albany Washington Avenue located?

Located in Dunes, this hotel is 0.1 mi (0.2 km) from Crossgates Mall and 2.9 mi (4.7 km) from University at Albany. Albany NanoTech Complex and Northway Mall are also within 3 mi (5 km).

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Residence Inn Albany Washington Avenue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 280 out of 440 reviews
Rating 8 - Good. 87 out of 440 reviews
Rating 6 - Okay. 30 out of 440 reviews
Rating 4 - Poor. 24 out of 440 reviews
Rating 2 - Terrible. 19 out of 440 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expired yogurt at breakfast. Apples pretty neat up. Otherwise place was great.
Stayed 1 night in Sep 2025

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel we stayed was very nice overall. Our only issue was that the cable was not working and the maintenance guy couldn’t get it to work. They did offer us another room but we had already settled in and had a pizza on the way. Would definitely stay there again
Stayed 1 night in Jul 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property and the room we stayed in. The staff was excellent and very friendly and welcoming! The only thing I had an issue with was that the handicap parking area was not shoveled and there was ice and snow which made it difficult for my disabled husband.
Stayed 1 night in Feb 2025

10/10 Excellent

Anne

Very quiet and comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is doing renovation and my room was spacious and remodeled . Very comfortable. Due to renovation pool was closed but they said we can use the pool at a near by hotel. I passed because it would be too inconvenient and it’s cold outside the front desk staff was very nice and welcoming.
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was a little awkward to get to, but it was convenient to all the things we needed to access.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Nothing to report
Stayed 1 night in Jul 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access, right off the highway. Across the highway was shopping and food, and next door was the mall. Real easy to hop on the highway and get to the MVP arena. The room was perfectly cozy with a small kitchen and bedroom. The kitchen had everything we needed to cook a meal. Bed was comfortable and the bathroom. The living room and bedroom both had TVs. Overall extremely happy with our room. We where disappointed that the pool was not a heated area or heated. Too chilly to swim. I would absolutely stay there again.

6/10 Okay

Renee

Liked: Staff & service

Not the worst but not the best

Stopped on our way to Boston, never been to Albany choose residence typically fresh and clean. Room was clean halls were not. Carpet was old and seemed dirty. The mattress was really firm I prefer a little softer . Was giving an ADA room not sure why I didn’t ask for it. Other than that it was fine
Stayed 1 night in Jul 2023

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and Clean. Front desk and breakfast area need more visible service people. We had to find someone to check us in, office was wide open with no one in sight. At Breakfast there is no one checking on refilling items when they are gone. Like Coffee, cups, cereal toppings, silverware. I helped a youngster with a spill, no one was around to clean up the floor. Hotel is good except for this area.
Stayed 1 night in Apr 2023

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had to change rooms upon entering, the first one had torn carpeting, apparently by an animal. The second was better but needed a little more cleaning. The desk service was very nice with one, the other was quite unfriendly. Day shift was young white woman who was very helpful, the night young woman was black and not very friendly.
Stayed 3 nights in Jul 2022

8/10 Good

Brenda

Liked: Staff & service, amenities, property conditions & facilities
Overall, a good experience with one significant drawback. The suite itself was well-appointed and spacious, with modern amenities and comfortable beds. The kitchenette was particularly handy and clean. The staff were friendly and attentive. However, there was one major issue that detracted from my stay: the overwhelming smell of urine that wafted out of the bathroom, especially during the night. My bed was near the bathroom, making it difficult to sleep comfortably. Despite reporting the issue to the front desk, the problem persisted throughout my stay. In summary, while the suite had many positive aspects, the strong odor from the bathroom was a significant downside. I hope the hotel addresses this issue for future guests.
Stayed 1 night in Jul 2024

4/10 Poor

Jason

Liked: Staff & service
Room was supposed to be ready at 4 o’clock. We were told at check-in by the chicken lady who was lovely by the way, that the room was not ready and she was checking with the housekeeping department, which was short staffed to see when it would be available. She kept mentioning Expedia, when referring to the room, which makes it feel as though those rooms don’t take priority. Offered us a smaller room with one bed, which wasn’t going to work for us since we needed a room for 4 people. We left the hotel. Not knowing what time that the room would be ready we decided to go to Crossgates mall and since we then also had not heard from them at 6 o’clock, we decided to go to dinner. I received a phone call at 6:13 PM from the front desk saying our room was available. The lady on the phone and apologized. We finished dinner, which took a very long time, and did not arrive at the hotel, until after 8 o’clock. Some downfalls of the room there is no water pressure, we were given two towels for four people, and there was no dirty linen bag. The hotel in general was lacking in general niceties/necessities. Empty hand sanitizer in lobby, no soap in the men’s room, no paper towels in the ladies room, and there were no towels continuously in the pool area. On the night of the 28th I called the front desk for towels for the pool area and the front desk person brought us four towels to the pool area which just happened to be bathmats. I have a picture of it. Won’t stay again. Sorry.
Stayed 1 night in Dec 2022

6/10 Okay

Terry

Liked: Cleanliness, staff & service
Bed was very uncomfortable. Too soft!
Stayed 1 night in Oct 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice so far!
Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would book again. Also, would recommend hotel to friends and family.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient walking distance to the mall with many dining options and things to do. 10 minutes from airport. Clean and nice staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Agyeman

Liked: Cleanliness, staff & service, property conditions & facilities
Good stuff. Bathroom needs updating
Stayed 1 night in Aug 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, spacious, course to the mall and Walmart without being directly on the traffic,which were pluses for us. Dishwasher was nice to have. Good breakfast
Stayed 3 nights in May 2025

6/10 Okay

Jess

.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets were stained No extra covers for pull out sofa
Stayed 1 night in Feb 2025

4/10 Poor

Vincent

Disliked: Property conditions & facilities
Sheetrock on ceiling started to fall down in the kitchen, I argued for a new room, when I got into the new room the couch looked like it had been chewed by a dog. The kitchen floor was dirty. The complimentary breakfast was by far the worst hotel food I’ve ever eaten.
Stayed 5 nights in Jan 2025

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho este ospedaje personal muy amable muy comodas y limpias las abitaciones tal cual se describe al momento de la reservacion tranquilo
Stayed 1 night in Jan 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a fully functional kitchen that was really great and a full sized fridge. You can defiantly bring food with you to cook and utilize the kitchen a lot. They also have silverware and cooking stuff in the kitchen, when I say fully stocked, it was actually useable.
Stayed 2 nights in Nov 2024

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