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Hilton Albany

Photo gallery for Hilton Albany

Featured Image
Indoor pool
View from Room
LCD TV, pay movies, MP3 dock
LCD TV, pay movies, MP3 dock

Overview of Hilton Albany

Hilton Albany

3.5 out of 5

3.6/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
40 Lodge Street, Albany, NY, 12207

Explore the area

  • Popular LocationTimes Union Center4 min walk
  • Popular LocationHudson River Way6 min walk
  • Popular LocationDestroyer Escort Historical Museum15 min walk
  • AirportAlbany, NY (ALB-Albany Intl.)15 min drive

Choose dates to view prices

About this area

Albany

Located in Albany, Hilton Albany is in the city center and near a train station. The Egg and Palace Theater are cultural highlights, and travelers looking to shop may want to visit Colonie Center Mall and Crossgates Mall. Looking to enjoy an event or a game while in town? See what's happening at Times Union Center or Washington Avenue Armory Sports and Convention Arena. Guests appreciate the hotel's central location.

What's nearby

  • New York State Capitol Building - 2 min walk
  • Albany City Hall - 2 min walk
  • Times Union Center - 4 min walk
  • Hudson River Way - 6 min walk
  • Destroyer Escort Historical Museum - 15 min walk

Getting around

  • Albany-Rensselaer Station - 3 min drive
  • Albany Intl. Airport (ALB) - 15 min drive

Restaurants

  • Charter Restaurant – Restaurant with a bar offering American cuisine. Serves breakfast, lunch, dinner, and light fare. Kids' menu available.
  • SESSIONS – Lobby lounge offering American cuisine. Serves lunch, dinner, and light fare, happy hour available. Kids' menu available.
  • Mr B Coffee – Coffee shop offering American cuisine. Serves light fare.

About this property

Hilton Albany

3.5-star Albany hotel in Downtown Albany, walk to Times Union Center
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 385 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. Free WiFi and MP3 docks are standard, as are LCD TVs with cable channels.
Hilton Albany offers 385 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 21 years old are not allowed in the fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20.00 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free train station pick-up shuttle

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: USD 18 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • German

Business services

  • Computer station
  • Conference center (34000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 1 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 20 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 25.00 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 18 per person (approximately)
  • Self parking fee: USD 20.00 per night (in/out privileges)
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

One child 20 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 21 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Albany Hilton
Hilton Albany
Hilton Hotel Albany
Hilton Albany Hotel
Hilton Albany Hotel
Hilton Albany Albany
Hilton Albany Hotel Albany

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 291 out of 973 reviews
5 - Excellent 30%
Rating 4 - Good. 303 out of 973 reviews
4 - Good 31%
Rating 3 - Okay. 174 out of 973 reviews
3 - Okay 18%
Rating 2 - Poor. 116 out of 973 reviews
2 - Poor 12%
Rating 1 - Terrible. 89 out of 973 reviews
1 - Terrible 9%

3.9/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.7/5

Property conditions & facilities

3/5 Okay

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Parking available but rooms needs updating and the accommodation for preferences are scarce to non. Door was installed wrong making us not being able to open and wait for a worker to tell us the door can only open when you push the door handle up. The garage parking made us pay again and due to no attendant we paid and just left. The facility was picked for an event we participated in but have to say the rooms weren’t as tidy as we expected. Limited options and third party booking left us stuck with unanswered paying questions.
Stayed 2 nights in Jul 2021

4/5 Good

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The employees were very nice, even when they got blasted at the check-in desk. Lines were long but moved swiftly.
Stayed 1 night in Jul 2021

2/5 Poor

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Liked that it was convenient to downtown. Phone in room didn't work and we had to change rooms. Whirlpool wasn't working. Windows in room hadn't been cleaned for years. No vent fan in bathroom, room steamed up. Had to pay for parking!!! Restaurant wasn't open with full menu, just a $20 buffet.
Stayed 2 nights in Jul 2021

3/5 Okay

Liked: Staff & service, amenities
The room smelled very stuffy and damp. My air conditioning did not work in my room. Instead of offering to move me, I was offered a fan to put in the room. The carpet was stained a few places and there was hair on the bathroom floor and on my bed when I checked in. Was not pleased!
Stayed 1 night in Jul 2021

4/5 Good

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soft bed,clean
Stayed 1 night in Jul 2021