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Shaden Resort by Accor

4.0 star property
Hotel in Al-'Ula with 2 restaurants and free breakfast

Choose dates to view prices

Shaden Resort welcomes visitors with its natural setting and amenities. Relax in the steam room, connect to WiFi, or grab snacks at the deli. The business center keeps travelers productive. Free parking, an electric car charging station, and bike rentals make exploration easy.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Breakfast included
  • Bar
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Desert Horizon Room, 2 Twin Beds

Mountain view

Desert Horizon Room, 2 Twin Beds

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Canyon Deluxe Room, 1 King Bed

Canyon Deluxe Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Canyon Deluxe Room, 1 King Bed

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Canyon Deluxe Room, 2 Twin Beds

Canyon Deluxe Room, 2 Twin Beds | Minibar, in-room safe, individually decorated, individually furnished

Canyon Deluxe Room, 2 Twin Beds

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
  • 39 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Desert Horizon Room, 1 King Bed

Mountain view

Desert Horizon Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Oasis Pool Villa

Oasis Pool Villa | Living area | 50-inch flat-screen TV with digital channels, fireplace

Oasis Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private pool
Air conditioning
  • 198 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Double Beds

View all photos for Palm Garden Villa

Palm Garden Villa | Living area | 50-inch flat-screen TV with digital channels, fireplace

Palm Garden Villa

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • 200 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Double Beds

View all photos for Charles Royal Suite

Charles Royal Suite | Minibar, in-room safe, individually decorated, individually furnished

Charles Royal Suite

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private plunge pool
  • 400 sq m
  • 5 bedrooms
  • Valley view
  • Sleeps 6
  • 3 King Beds and 3 Double Beds

View all photos for Skyline Executive Room

Skyline Executive Room | Mountain view

Skyline Executive Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Map
Hail Street Alula 43515 Ksa Hail Street, Al-'Ula, 43314

What's nearby

  • Umm al-Daraj - 7 min walk - 0.4 miles
  • Al'Ula Oasis - 18 min walk - 1.0 mile
  • AlUla Museum - 5 min drive - 3.0 miles
  • Dadan - 10 min drive - 3.7 miles
  • Mada'in Saleh Train Station - 30 min drive - 19.1 miles

Getting around

  • Al-'Ula (ULH-Al-'Ula Intl. Airport) - 35 min drive

Restaurants

  • ‪Out Of Line - ‬2 min drive
  • ‪فيلا فيروز - ‬2 min drive
  • ‪Entrecôte Café de Paris - ‬2 min drive
  • ‪COYARD Coffee Roasters - ‬2 min drive
  • ‪Somewhere - ‬2 min drive

About this property

Shaden Resort by Accor

Upscale hotel in the mountains
At Shaden Resort by Accor, you can look forward to a free breakfast buffet, a terrace, and a firepit. Adventurous travelers may like the a ropes course and ecotours at this hotel. For some rest and relaxation, visit the steam room. Be sure to enjoy a meal at the two on-site restaurants. In addition to 2 coffee shops/cafes and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self parking and valet parking
  • An electric car charging station, express check-out, and express check-in
  • A 24-hour front desk, a banquet hall, and outdoor furniture
Room features
All 120 individually furnished rooms include comforts such as 24-hour room service and fireplaces, as well as perks like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, bidets, and hair dryers
  • 50-inch flat-screen TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 2 coffee shops/cafes
  • 2 restaurants
  • 3 bars/lounges
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Children's pool
  • Ecotours
  • Health club
  • Outdoor pool
  • Ropes course
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference center (4,306 square feet of space)
  • Coworking space

Outdoors

  • Firepit
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 483.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: SAR 483.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 71145001129

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Shaden Resort
Shaden Resort by Accor Hotel
Shaden Resort by Accor Al-'Ula
Shaden Resort by Accor Hotel Al-'Ula

Frequently asked questions

Does Shaden Resort by Accor have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Shaden Resort by Accor pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Shaden Resort by Accor?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Shaden Resort by Accor?

Check-out is at noon.

Where is Shaden Resort by Accor located?

Situated in the mountains, this hotel is within 1 mi (2 km) of Umm al-Daraj and Al'Ula Oasis. AlUla Museum is 2.8 mi (4.4 km) away.

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Reviews

Shaden Resort by Accor Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 31 out of 47 reviews
Rating 8 - Good. 5 out of 47 reviews
Rating 6 - Okay. 7 out of 47 reviews
Rating 4 - Poor. 2 out of 47 reviews
Rating 2 - Terrible. 2 out of 47 reviews

Reviews

8/10 Good

Ayesha

Liked: Cleanliness
The area is beautiful and very unique. I think there needs to be more staff onsite though.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous resort! Luxury, peaceful and incredibly beautiful grounds! Staff is friendly and helpful.
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Too pricey for a room in this condition

Room where I stayed was outdated and in need of refurbishing. Nice view, but amenities and the condition of the room did not meet expectations. the room price was high but the doors of cabinets did not close and we're squeaky, holes in curtains and it had old furniture.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr gutes Hotel .Zu empfehlen.Personal sehr freundlich,hilfsbereit,Kommunikation sehr gut.Wir haben Halbpension gebucht und war eine sehr gute Entscheidung.
Stayed 5 nights in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Hegra
Stayed 1 night in Oct 2025

10/10 Excellent

misaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全ての人が親切で優しかった。 スパの方も気さくに話してくれたし レセプションの方も日本語少し話せる！と話してくれた。 レストランのサービスの方も笑顔で親切。 気持ちの良いサービスを受けました。 水圧も問題なし。 セキュリティも万全であった。(Uberで戻るときもチェックされた) 全てにおいてパーフェクト 周囲でアルウラを訪れる人がいたら勧めたい！
Stayed 2 nights in Sep 2025

10/10 Excellent

Irfaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Amazing place. Really enjoyed it .. situated in mars and such an amazing time. The staff are so friendly and always willing to help.
Stayed 2 nights in Aug 2025

10/10 Excellent

Agata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay has been absolutely amazing – we’ve felt genuinely welcomed from the moment we arrived. The service is exceptional, and the women on the team are especially wonderful (the men too!). We’d love to see more of them in the dining area as well – everything here is just perfect!
Stayed 2 nights in Jul 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location and great services

I’m not sure why this hotel didn’t receive highwr ratings. The staff were all excellent with great services. The location of the hotel is fantastic with magnificent rocks surrounding the hotel. I can’t imagine a better place than this hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Evelyn Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está increíble . Rodeado de montaña rocosa y desierto . La alberca muy a gusto. Nos encantó
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno para desconectar y relajarse
Stayed 3 nights in Apr 2025

8/10 Good

Naser

Liked: Cleanliness, staff & service, amenities
The landscape is beyond imagination
Stayed 2 nights in Apr 2025

8/10 Good

Naser

Liked: Staff & service, amenities, property conditions & facilities
Alot of room to improve in such an amazing location.
Stayed 1 night in Apr 2025

10/10 Excellent

Chun

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in this resort for 3 nights, and everything was perfect. We love the hotel environment, breakfast, and quality room. One thing truly impressed us was the hotel staff hospitality. Our car broke down on the 2nd day of our stay, and one staff, Mr. Hussain Khan offered kind help, went extra miles to drive us to the local repair shop and got it fixed. If not for his help, we would have wasted more time dealing with the car rental company, dramatically cut down our planned activities in AlUla. Many thanks Hussain. Hope this massage gets to Shaden Resort management and recognized Mr. Khan for his kindness and hospitality. - Frank
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhosa a estadia.
Stayed 1 night in Mar 2025

10/10 Excellent

nejc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort very helpfull and kind stuff
Stayed 1 night in Feb 2025

2/10 Terrible

Hadeel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel experience in all aspect
Stayed 2 nights in Jan 2025

8/10 Good

N H M

Liked: Cleanliness, staff & service

Great Hotel, with service Improvement

Nice hotel with helpful reception staff, but buggy service was slow. Had to make several calls before issues were addressed. Once attended, the reception team was accommodating and resolved concerns effectively.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bishoi

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best resorts I have ever visited. It’s perfectly suited between the mountains making the view from all the rooms out of this world.! Highly recommended…!
Stayed 4 nights in Nov 2024

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical place

Amazing place with the vest service and outstanding views full of unique energy
Stayed 1 night in Oct 2024

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical place

Amazing place like out if a fairytale
Stayed 2 nights in Oct 2024

10/10 Excellent

RIe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and dinner were included but the food was not very good, especially the breakfast. The hotel atmosphere was great and the staff were friendly, so it was a great place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberlee

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really friendly and helpful!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amplio resort con personal de primer nivel. A 3 minutos de Elephant Rock.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best

Excellent experience
Stayed 1 night in Jun 2024

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