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Ayla Grand Hotel

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Lobby - Ayla Grand Hotel (Al Ain)
Exterior - Ayla Grand Hotel (Al Ain)
Poolside bar - Ayla Grand Hotel (Al Ain)
Poolside bar - Ayla Grand Hotel (Al Ain)
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers - Ayla Grand Hotel (Al Ain)
Luxury
5.0 star property
9.0

Wonderful

Serene oasis in the heart

Sunlight dances across the rooftop terrace with a sparkling pool and poolside bar. Inside, the full-service spa offers indulgent treatments after exploring nearby Al Ain Oasis. Friendly staff create a peaceful atmosphere throughout, from the gym to the restaurant serving delicious breakfast buffets.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

Classic King Room

  • Sleeps 3
  • Free WiFi

Classic Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Classic Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Executive Suite

Premium bedding, in-room safe, desk, laptop workspace

Classic Executive Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Classic Suite, 1 Bedroom

  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Bedroom

  • City view
  • 64 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Classic Suite, 2 Bedrooms

  • 91 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Bedrooms

  • 106 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Executive Suite

Deluxe Executive Suite | Living area | LED TV

Deluxe Executive Suite

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Al Ain, Ayla Grand Hotel is in the city center. Al Ain National Museum and Lourans Arts are cultural highlights, and travelers looking to shop may want to visit Al Ain Mall and Al Jimi Mall. Al Ain Zoo and Hili Fun City are also worth visiting. Visit our Al Ain travel guide
Map
Othman Bin Affan Street, PO Box 222094, Al Ain

What's nearby

  • Entrance of the Eastern Fort of Al Ain, UAE
    Al Ain National Museum
    19 min walk - 1.0 mile
  • Beautiful Morning view of Jebel Hafeet in Al ain, Abu Dhabi.
    Jebel Hafeet Mountain
    37 min drive - 21.7 miles
  • Al Ain Mall
    1 min walk - 0.1 miles
  • Al Ain Oasis Park
    2 min drive - 0.9 miles
  • Al Ain Zoo
    9 min drive - 6.4 miles

Getting around

  • Al Ain (AAN)
    26 min drive

Restaurants

  • Shakespeare and Co. شكسبير أند كو
    9 min walk
  • PAUL
    10 min walk
  • Chili's
    3 min walk
  • L’ETO
    8 min walk
  • Nando's
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Free valet parking on site
  • Covered extended parking on site (AED 300 per week)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 69 for adults and AED 50 for children
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nara
  • Sky 5 Cafe
  • Tamra

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 389 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AED 69 for adults and AED 50 for children
  • Airport shuttle fee: AED 600 per vehicle (one-way)
  • Covered extended parking fee: AED 300 per week
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 6 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Ayla Grand Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Ayla Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Ayla Grand Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Ayla Grand Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Ayla Grand Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 600 per vehicle applies.

Where is Ayla Grand Hotel located?

Located in the heart of Al Ain, this luxury hotel is within 1 mi (2 km) of Al Ain Mall, Al Ain Oasis Park, and Al Ain National Museum. Lourans Arts and Sheikh Zayed Palace Museum are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ayla Grand Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 100 out of 159 reviews
Rating 8 - Good. 39 out of 159 reviews
Rating 6 - Okay. 9 out of 159 reviews
Rating 4 - Poor. 6 out of 159 reviews
Rating 2 - Terrible. 5 out of 159 reviews

Reviews

Verified

10/10 Excellent

Arnel

Liked: Cleanliness, staff & service, amenities
great location, close to Al ain mall rooms very clean staff very welcoming
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

NEEMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel amd location os excellent
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sathish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop swimming pool, restaurant and lounge are very nice.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable. Wonderful breakfast.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Nur

Everything from staff to conditions
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location nice pool

Very friendly staff and great location near the oasis. Good breakfast and a nice rooftop pool with snacks.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Amazing stay. Rooms are very clean, big and well equipped. Staff is very helpful and hospitable. Perfect place for a peaceful and comfortable stay.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Githu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real nice hotel, everything looks new, clean and well maintained. Staff are very friendly. It is basically right across Al Ain mall which means you have pretty much everything you need nearby without even driving. I would stay here again.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We loved to stay here

A good experience to stay at this hotel. Very nice staff. Good size room with good facilities. Fine bathroom with fine amenities. Late check-out was great for us.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Hira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. More options needed for dairy free and gluten free.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Hessa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family stay

Great hotel for staying in Al Ain next to a Mall
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, highly recommended

Great place, comfortable bed and large pleasant bathroom with all ammenities
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to shopping, quiet location, great services
Stayed 4 nights in Nov 2022
Verified

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4stars
Stayed 10 nights in Apr 2025
Verified

8/10 Good

Mervi

Liked: Cleanliness, staff & service
Lovely staff, special thanks to Yeiben
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Oladoyin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 6 nights in Oct 2023
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Very difficult to find any fault with this hotel. Maybe better training of the breakfast staff. None of them understood how to make a tradition English cup of tea., but that is a minor issue. We enjoyed every minute of our stay. We would love to stay there again. Keep up the high standards!
Stayed 6 nights in Oct 2023
Verified

6/10 Okay

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
The room was really nice. The TV has zero English channels. The reception and concierge never answered their phone. Breakfast Buffet was not great
Stayed 1 night in Oct 2024
Verified

8/10 Good

Batool

Liked: Cleanliness, property conditions & facilities, room comfort

My stay at Ayla grand

It is more of a 4-star standard. The suite was nice. The hotel did not have an adaptor with lots of discussions and talking to the manager an adaptor was provided. Empty plates and cutlery are provided at a cost.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

So bad check in

Check in staff so so so bad. This is not 5 star hotel this is -5 star hotel.
Stayed 1 night in Jun 2022
Verified

4/10 Poor

Mireille

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, but service very very bad. Had to ask for housekeeping everyday, and the airco was defect, they repaired it for 5 times but was still dwfect i havent been sleeping for 6 nights. Same with the water, only cooking hot water in the bathroom. Service really bad. Do not recomend.
Stayed 9 nights in Oct 2023
Verified

4/10 Poor

Timothy

Disliked: Staff & service, amenities, property conditions & facilities
Unfortunately a shadow of it's former self. I loved it the last time I stayed. Let's start. Check in was an absolute mess. Long queue. Unhappy guests. No room for me. Go away and wait. Other people got rooms while I sat and waited. I eventually got my room. It was still being cleaned when I got there. I wasn't checking in early or anything. Just mismanaged. WiFi. What year is it? Should this be an issue? It kept dropping out. Sometimes fine, sometimes slow, sometimes absent. The thing is if you needed to rely on WiFi to attend a business teams/zoom call, you cannot rely on the hotel wifi. I ended up paying for 4g network. Pool = screaming kids play area. That's not really a problem. Just don't think you will spend some quiet relaxation time next to the pool. It used to be so much better. It was one of the reasons I made the trip from DXB to Al Ain. I don't think I'll bother again.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Mahmoud

Disliked: Cleanliness, staff & service
Really disappointed with our experience at Ayla Grand Hotel. We found black and red mould in the bathroom (around the shower, bath and bathroom fittings) and a dirty scum around the bath plug - we raised this with a lady on reception who said she would arrange for someone to clean it whilst we were out, we returned and the bathroom was exactly as it was when we left. The room lacks the basic amenities that you would expect in a 5* hotel (for example; bath robe, coffee machine, conditioner, smart/streaming TV and an iron that steams). We were staying with our baby son, and the glass protection on the bedside tables were not secured and nearly fell on my son when lightly knocked - this is really unsafe. Ayla Grand has also clearly cut costs where possible, poor workmanship is evident - one sign of this was the bathroom sink which was nearly unusable due to the faucet being too short for the size of the sink. I’m concerned as we’re due to return to the hotel later this week, and I’d like to speak to someone from the management team to ensure that our experience is at least slightly improved.
Stayed 3 nights in Oct 2023