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The Sens Riviera By Oasis

4.0 star property
Beachfront resort with 8 restaurants and 2 outdoor pools

Choose dates to view prices

Take advantage of an adjacent golf course, 2 poolside bars, and a swim-up bar at The Sens Riviera By Oasis. With a private beach, beach cabanas, and a beach bar, this resort is the perfect place to soak up some sun. Indulge in a body treatment, a hot stone massage, and aromatherapy at Kin Ha, the onsite spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. Enjoy onsite activities like kayaking, beach volleyball, and snorkeling. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a coffee shop/cafe.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • All inclusive
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Sian Kaan Master Suite

Sian Kaan Master Suite | 1 bedroom, free minibar, in-room safe, desk

Sian Kaan Master Suite

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
Shower/tub combination
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Junior Suite

Sian Kaan Junior Suite | 1 bedroom, free minibar, in-room safe, desk

Sian Kaan Junior Suite

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 35 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sens Ocean Front

Sens Ocean Front | 1 bedroom, free minibar, in-room safe, desk

Sens Ocean Front

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Standard

Sens Standard | 1 bedroom, free minibar, in-room safe, desk

Sens Standard

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the neighborhood

Map
Km 252 Carret. Chetumal - Pto. Juárez, Akumal, QROO, 77780

What's nearby

  • Riviera Maya Golf Club - 3 min drive - 0.9 miles
  • Dolphinaris Tulum - 4 min drive - 0.9 miles
  • Akumal Beach - 7 min drive - 3.3 miles
  • Yal-ku Lagoon - 14 min drive - 4.9 miles
  • Half Moon Bay - 15 min drive - 4.4 miles

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬7 min drive
  • ‪Restaurante Yucatan - ‬10 min walk
  • ‪Yum Buffet - ‬8 min drive
  • ‪Katok - ‬10 min drive
  • ‪Restaurant Kukulkan - ‬8 min drive

About this property

The Sens Riviera By Oasis

Upscale all-inclusive resort near Akumal Beach
You can look forward to an adjacent golf course, 2 poolside bars, and a swim-up bar at The Sens Riviera By Oasis. This resort is a great place to bask in the sun with a private beach, beach cabanas, and a beach bar. Indulge in a body treatment, a hot stone massage, and aromatherapy at Kin Ha, the onsite spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. Enjoy onsite activities like kayaking, beach volleyball, and snorkeling. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a coffee shop/cafe.
Other perks include:
  • 2 outdoor pools and a children's pool, along with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • A gift shop, golf cart on site, and beach umbrellas
  • Multilingual staff, a 24-hour front desk, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 132 rooms offer comforts such as air conditioning and free stocked minibars, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Wardrobes/closets, daily housekeeping, and desks

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Similar properties

3 outdoor pools, free cabanas, pool umbrellas

Grand Oasis Riviera

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
7.2 out of 10, Good, 307 reviews
Grand Oasis Riviera

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 2 poolside bars
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf carts
  • Kayaking
  • Playground
  • Snorkeling

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • In a nature reserve
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • Pay movies

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
When a room reservation includes a round-trip airport transfer at no charge, it’s essential to contact the property 1 week prior to the arrival. This service is service subject to availability & previous confirmation.

Renovations and closures

The property will be renovating from May 5 2025 to November 23 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Parking area
  • Sauna
  • Spa
  • Swimming pool
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.95 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

When a room reservation includes a round-trip airport transfer at no charge, it’s essential to contact the property 1 week prior the arrival. This service is service subject to availability & previous confirmation.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Free in-room WiFi has a 1-device limit; WiFi in public areas is also free and has a 1-device limit

Property is also known as

The Sens Tulum Riviera
The Sens Tulum Riviera By Oasis Akumal
The Sens Tulum Riviera By Oasis All Inclusive
The Sens Tulum Riviera By Oasis All-inclusive property
The Sens Tulum Riviera By Oasis All-inclusive property Akumal

Frequently asked questions

Does The Sens Riviera By Oasis have a pool?

Yes, this property has 2 outdoor pools and a children's pool. The property will be renovating the pool from May 5 2025 to November 23 2025 (completion date subject to change).

Is The Sens Riviera By Oasis pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Sens Riviera By Oasis?

Self parking is free at this property.

What time is check-in at The Sens Riviera By Oasis?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Sens Riviera By Oasis?

Check-out is at noon.

Are there all-inclusive benefits at The Sens Riviera By Oasis?

Yes, the property is all-inclusive.

Where is The Sens Riviera By Oasis located?

Located in Akumal, this beachfront resort is next to a golf course, 1.3 mi (2.1 km) from Riviera Maya Golf Club, and 2 mi (3.2 km) from Akumal Beach. Aktun Chen and Akumal Ecological Center are also within 3 mi (5 km).

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The Sens Riviera By Oasis Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 61 out of 180 reviews
Rating 8 - Good. 44 out of 180 reviews
Rating 6 - Okay. 32 out of 180 reviews
Rating 4 - Poor. 20 out of 180 reviews
Rating 2 - Terrible. 23 out of 180 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here!
Stayed 6 nights in Jan 2025

8/10 Good

Karine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort! Not too many people. Good location and is family-friendly.
Stayed 7 nights in Mar 2025

10/10 Excellent

Trisha

Liked: Staff & service, property conditions & facilities
Nice location. Very friendly staff.
Stayed 4 nights in Feb 2025

8/10 Good

To

Liked: Cleanliness, staff & service, amenities
The beach is beautiful, especially at sun rise time. Water is warm. Sand is very fine.
Stayed 7 nights in Feb 2025

8/10 Good

Janene

Liked: Cleanliness, staff & service, amenities
The staff members were overall amazing, and went above and beyond to accommodate us during our stay! Daniel, Sibely and Gabi offered many exciting activities during the days, and there were several dining options. Bartenders were a lot of fun, and we had a great time :)
Stayed 8 nights in Jan 2025

10/10 Excellent

Tracy Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach and view was definitely a highlight of this hotel! I do wish the shower and balcony/pool area were cleaned a bit better. But all in all we loved our stay here! The staff was quick, helpful and very friendly!
Stayed 3 nights in Jan 2025

6/10 Okay

Tara

Liked: Cleanliness, staff & service
Good deal for the money
Stayed 7 nights in Jan 2025

8/10 Good

SYED

Liked: Cleanliness, staff & service
Everything good, but the beaches have rocks
Stayed 3 nights in Nov 2024

6/10 Okay

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities
Cleanliness needs to be addressed in the rooms.
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good..Considering price as compared to other beachfront/ocean properties quite reasonable for services offered including restaurants pools, etc. Property needs some updating overall and addition of services and some standard amenities. Restroom additions closer to pool areas and beach areas would be helpful. Roving drink servers for pool bars & towels at each pool location would make life more pleasurable and convenient for guests. All in all we enjoyed stay and happy with our choice.
Stayed 1 night in Mar 2025

4/10 Poor

chaitaliben

Liked: Property conditions & facilities
Disliked: Amenities
Stay was pretty good but two days in row we had room with out air conditioning and everything else was good but things was quiet good they didn’t have many options for food
Stayed 4 nights in Sep 2024

10/10 Excellent

Selma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely oceanfront property

We enjoyed our oceanfront view room and the facilities. Plenty of eating and drinking choices. Not far you can go on paddle boards or kayaks but that’s ok. Good snorkelling. Enough pools so that it never feels too crowded.
Stayed 1 night in Apr 2024

6/10 Okay

CorDarryl R

Liked: Staff & service
Disliked: Property conditions & facilities
I recommend property upgrades.
Stayed 2 nights in May 2024

10/10 Excellent

LUIS

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff is good , food good , building need attention in public areas , floors need a pressure washer. Some areas need to paint . Location is very good but need ATTENTION!
Stayed 1 night in Apr 2024

4/10 Poor

Brandon

Disliked: Cleanliness, property conditions & facilities
Outside of the lobby smells bad, the showers flood, the food is awful and room service barely answers the phone. Transportation in Tulum is awful period. We went to and from the airport and ton2 excursions and spent over $600 and our credit card info was stolen so beware!!!
Stayed 5 nights in Nov 2024

2/10 Terrible

Tim Bao

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is not nice
Stayed 3 nights in Aug 2024

6/10 Okay

Petra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs a lot of updating!!
Stayed 5 nights in Jul 2024

4/10 Poor

Sharon

Liked: Cleanliness
Disliked: Staff & service
The property staff was rude.. I felt very unwelcome and the stares I received made me feel so uneasy.. I would have ask for a refund but all other hotels were booked. Very unsatisfied.
Stayed 4 nights in Nov 2024

2/10 Terrible

Roberto

LOUSY INFORMATION!!!

Atrocious!!! Before Hurricane Beryl, the staff did nothing to inform travelers that transport would cease two days before landfall. No information nor warnings were given to guests!! Worst guest service!!! NEVER STAYING HERE AGAIN!!!
Stayed 5 nights in Jun 2024

6/10 Okay

Daria

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were amazing, the food and drinks were excellent. The shower in the room was horror movie scary. I did let the hotel know via survey, but they got back to me exactly when I checked out. The water wouldn’t even switch from faucet to shower. The toilet was rusty and old, the grout was moldy and dirty. The room was spacious. The pools were dirty. The beach had trash in the sand just sitting there for days.
Stayed 4 nights in Jul 2024

6/10 Okay

April

Disliked: Property conditions & facilities
The ceilings in our room, main hallway and dining facilities were leaking. The power went out for about 30min our last day. The bathtub needed to be reglazed and the shower recaulked and the in room furniture was permanently stained. The sheets/towels had stains even though they were clean. We liked the adults only pool, painting and bracelet making activities along with the kayaks and paddle boards. The drinks were ok as was the food. The staff were all piloted but seemed a bit unstaffed. Hotel was under a major renovation with parts closed and the kids club and spa relocated. The mariachi band at the Mexican restaurant was great and the kareoke at the coffee bar was fun along with excellent espressos.
Stayed 4 nights in Aug 2024

6/10 Okay

cara

Disliked: Property conditions & facilities
Don't trust the photos for this resort. At one point in time it may have looked like the photos but now it definitely needs some sprucing and upkeep. The floor tiles in my king suite were chipping and breaking away, there were tiny ants along the wall in my room, and there was A LOT of leaking from the ceilings all around the resort when it rained. The food was mediocre. While being in a different country i would hope to have cuisine of that country but the food definitely catered to an American palate - and wasnt that good. But as the saying goes, you get what you pay for.
Stayed 3 nights in Jun 2024

2/10 Terrible

Aleksandra

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs serious repair—and a new chef. The food was awful. The room smelled like mold. The staff was great except for one lady at reception who rolled her eyes when I asked for a taxi.. not sure why. The beach was beautiful, and the gentleman who helped book trips was great. The worst part was my first night when a maintenance guy banged on my door while I was in the shower and insisted on coming in. He spoke no English, and my Spanish was insufficient to understand why. I called the front desk and was told they would take 30 minutes to figure out why he was there! He walked around my room for 5 minutes, looked in the bathroom and closet and left. To this day I have no idea why. As a single traveler, it got me shaken. I will not be going back
Stayed 5 nights in Jun 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't normally leave reviews, but this property was one of the worst places I have ever stayed. We ordered a king ocean view suite, there was no view and they had two double beds pushed together they were different heights and made up separately! My coffee maker never worked, even after multiple requests to get a new one. Our shower leaked tons of water into the room, causing us to use towels to mop up our bathroom daily. The ceiling leaked in our bathroom as well as right outside our room, causing the room to smell horrible the entire time. The ONE outlet we had in our bathroom area did not work, this was brought up multiple times with no response or fix. They do not offer airport transportation to or from Tulum. The food options were very limited and the staff had very little knowledge of WHAT they were serving us. I would also like to note that they water down their draft beers and cocktails! This resort was not what we expected, they missed the mark by a long shot, I only wish I could get my time back.
Stayed 7 nights in Dec 2024

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