Akumal Natura

3.0 star property
Family-friendly hotel with a full-service spa and a 24-hour front desk

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Akumal Natura offers a peaceful escape near Half Moon Bay and Yal-ku Lagoon. Enjoy international cuisine at Namaste restaurant, relax on the garden terrace, or book a spa massage. Attentive staff and reliable WiFi make exploring nearby beaches convenient.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Bungalow, 1 King Bed, Terrace, Ground Floor

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Patio
Ceiling fan
Separate bedroom
Down duvet
Private bathroom
Champagne service
Eco-friendly cleaning supplies
Daily housekeeping
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Twin Beds, Terrace, Ground Floor

Highlights

Patio
Ceiling fan
Down duvet
Separate bedroom
Private bathroom
Champagne service
Eco-friendly cleaning supplies
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Chalet Standard With Garden View

  • 20 sq m
  • Sleeps 2

Chalet Standard With Garden View

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2

Superior Bungalow, 1 King Bed, Terrace, Ground Floor

Highlights

Patio
Air conditioning
Ceiling fan
Separate bedroom
Down duvet
Private bathroom
Champagne service
Eco-friendly cleaning supplies
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Avenida Gonzalo Guerrero S/N, 400 Meters Camino Akumal, Uxuxubi, Akumal, QROO, 77782

What's nearby

  • Akumal Beach - 2 min drive - 1.3 miles
  • Akumal Ecological Center - 2 min drive - 1.3 miles
  • Riviera Maya Golf Club - 4 min drive - 3.5 miles
  • Half Moon Bay - 5 min drive - 2.4 miles
  • Yal-ku Lagoon - 6 min drive - 2.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 80 min drive

Restaurants

  • ‪Lak iin Nikkei Restaurant - ‬5 min drive
  • ‪Akumal Sushi Beach Bar - ‬5 min drive
  • ‪Market Café - ‬3 min drive
  • ‪Akumal Beach Resort 'The Lobby Bar' - ‬5 min drive
  • ‪La Rústica - ‬6 min drive

About this property

Akumal Natura

Family-friendly hotel near Akumal Beach
Located close to Half Moon Bay and Yal-ku Lagoon, Akumal Natura provides a terrace, a garden, and an arcade/game room. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, Namaste, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • Free self parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and concierge services
  • Tour/ticket assistance, multilingual staff, and a banquet hall
Room features
All guestrooms at Akumal Natura offer amenities such as free WiFi.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with showers and free toiletries
  • Patios, ceiling fans, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Namaste

Things to do

  • Arcade/game room
  • Farming classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Stereo
  • Yoga classes

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No elevator

More

  • 20 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2016
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service

More

  • Ceiling fan
  • Cleaning products are eco-friendly
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 95 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
There is no hot water on site

Property is also known as

Akumal Natura Hotel
Natura Hotel
Natura
Akumal Natura Hotel
Akumal Natura Akumal
Akumal Natura Hotel Akumal

Frequently asked questions

Is Akumal Natura pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Akumal Natura?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Akumal Natura?

Check-out is at noon.

Does Akumal Natura provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 95 per vehicle applies.

Where is Akumal Natura located?

This family-friendly Akumal hotel is located near the beach, within 3 mi (5 km) of Akumal Beach, Half Moon Bay and Yal-ku Lagoon. Riviera Maya Golf Club and Xel-Há Park are also within 9 mi (15 km).

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Akumal Natura Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 128 out of 198 reviews
Rating 8 - Good. 40 out of 198 reviews
Rating 6 - Okay. 20 out of 198 reviews
Rating 4 - Poor. 6 out of 198 reviews
Rating 2 - Terrible. 4 out of 198 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice, helpful…They have two cenotes beautiful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Saori

Liked: Cleanliness, amenities, property conditions & facilities
Incredible staff, very helpful. I loved the privacy of my hut. It was quiet and picturesque. Short tuk tuk ride to beach.
Stayed 3 nights in Nov 2025

10/10 Excellent

Vanissia Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service here was phenominal. I had no complàints with this place. They made sure we enjoyed our stay and they were super friendly and their english was very good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet glamping in the jungle. Nice staff. Great food. Comfortable bed and hot shower.
Stayed 7 nights in Mar 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo traveler. Felt safe from day one. Staff courteous and very friendly. Accommodations met all my needs.
Stayed 3 nights in Mar 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fish spa

Lovely location. Loved seeing the spider monkey overhead and iguanas wandering. The fishspa is something special for Noth Americans. People seemed to enjoy the monkey sanctuary. We will do that next visit.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and peaceful 4 night stay. Extended twice. Felt like we had the place to ourselves. Two cenotes with one with lights for nighttime swimming. Delicious food at the restaurant. Ate a beautiful barramundi fish (Australia really in Mexico), decent breakfast in the morning, yoga classes, and took the Monkey Sanctuary Tour to support the conservation efforts of the owner. Great private outdoor shower, too. They bring you hot water if you need it. We even adopted one of the kittens that was living there and is now a happy member of our house in Tulum (yes we live nearby and have your company).
Stayed 3 nights in Apr 2022

6/10 Okay

Tammy

Liked: Staff & service
This is one hundred percent my fault but I noped out about 20 minutes after arriving. There was a spider in our bed the size of the back of my hand. After that, every bead of sweat may as well have been another one. I couldn’t do it. I’m not a wealthy person but I had booked a week and ‘gave up’ my $650-700 plus $$$ cab ride back to playa del Carmen within an hour of arriving. I’m happy to have donated to what seems like a very good cause at least. Never even made it to the animal sanctuary or a cenote. The staff was very understanding and helped us get right back on track… Welcome to the jungle 😜
Stayed 6 nights in Feb 2025

6/10 Okay

Nico

Liked: Cleanliness, staff & service
Disliked: Room comfort
The property was quite loud during my stay and not relaxing like I had hoped. I ended up leaving a day early at my own expense as a result.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dita

Liked: Cleanliness, amenities, property conditions & facilities
Accommodation : The tent was awesome, nice bed. Staff were amazing and helpfull. Also the Cenote inside the property available 24/7.
Stayed 8 nights in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay here. Beautiful place, the restaurant is exceptional, the included breakfast fresh and delicious, and the staff are amazing.
Stayed 4 nights in May 2025

6/10 Okay

OSCAR AUGUSTO

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Atención del personal ,amable y disponibles para orientarnos respecto de cualquier duda. Es una estancia de casa de campaña amplia, lo que reconozco wue es para gente aventurera y esté acostumbrada a ello.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, siempre nos hicieron sentir muy bienvenidos y nos ayudaron mucho todo el tiempo cuando se nos complicaba algo. La mejor experiencia de glamping que he tenido.
Stayed 2 nights in Apr 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
La Riviera Maya en el corazón de la selva. Un glamping con todas las comodidades. ¿Deseas refrescarte? Increíble, puedes hacerlo en un cenote ¿Deseas relajarte y explorar la selva. Sólo tienes que salir de la cabaña: monos, aves, iguanas. Espacios ideales para meditar. ¿Quieres ir a una de las playas más bonitas? la tienes a 5 minutos en bicicleta que, te prestan sin costo, en el hotel. Disfrutar la riviera maya de una manera natural.
Stayed 2 nights in Apr 2025

10/10 Excellent

Katherina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant quiet place
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, very peaceful, unique and wonderful experience
Stayed 1 night in Mar 2025

8/10 Good

Juha

Liked: Cleanliness, staff & service, amenities
Ventilator wasn't enough to cool the tent and was very lound (when it was on one could not hear the sounds of the jungle). Cenotes were lovely, we enjoyed especially the fish spa. Personnel was very friendly and helpful. There was no white wine in the restaurant, but I think it was a temporary problem 😊
Stayed 1 night in Mar 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I loved: Feeling like we were in a secluded location in the jungle. The beautiful setting. The wonderful staff. They really made everyone feel welcomed and appreciated. And when my arrival was delayed, it was easy to communicate with them via WhatsApp. The resident cat. Comfortable rooms with ensuite bathrooms. The semi-outdoor shower in the bathroom. Our visit to the animal rescue. Bicycles you can borrow. Although the menu lists separate breakfast and dinner menus, I asked for an omelette at dinner and they gladly made one. What I didn't love, but still liked it: Cold shower - to be fair, the info page does mention this, I just didn't read carefully enough. Not actually as isolated in the jungle as you think. I could hear some neighbor's music late into the night, but not in a fun, enjoy the music kind of way. Earplugs helped. The bathroom was just a bit more rustic than I expected. It was still fine and functional. The friend I traveled with was initially a bit skeptical, because she is accustomed to sales conferences in fancy, chain hotels. Our stay, and the staff, won her over. She loved staying "somewhere different" and she loved our visit to the animal rescue. One note, the lead photo on Expedia is misleading. Akumal Natura is not on or near the beach.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ahí si se va a descansar y relajar, es un lugar hermoso donde se encuentra, la selva, además de que cuenta con 2 cenotes
Stayed 1 night in Feb 2025

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glamorous jungle cozy camper

Absolutely beautiful! The most peaceful and relaxing place, stunning cenotes and the best of nature in this jungle oasis. Staff was so friendly and the food was great. It was very safe and quiet. I especially loved the outdoor swing under the trees.
Stayed 1 night in Feb 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was very good and the concierge services were excellent. The property is set in the jungle and provides a cool and calming environment with two cenotes a central communal palapa for yoga, and other venues and few other spaces to relax. All the staff were engaging and friendly. I really felt welcome and a part of their community. A very important part of Akumal Natura is their wild animal rescue and tour is not to be missed.
Stayed 4 nights in Feb 2025

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
We had an incredible stay at this glamping spot nestled deep in the lush Mexican rainforest. The location was absolutely breathtaking, offering a peaceful retreat surrounded by nature. One of the highlights for us was the chance to see Jefferies spider monkeys up close, a subspecies we’d never encountered before. Their presence made the experience feel even more unique and connected to the natural environment. The facilities themselves were top-notch. Our tent was spacious, clean, and well-maintained, providing all the comforts we needed while still giving us that outdoor feel. The entire site was beautifully designed and very quiet, perfect for relaxing after days spent exploring the surrounding rainforest. It felt like we had the whole place to ourselves at times, which added to the peaceful atmosphere. However, we did run into a bit of an issue with security. When we returned one evening, there was no staff present, and the gate to the facility was locked. After a long day, it was frustrating to have to find a way in ourselves just to get back to our tent. While it didn’t ruin our experience, we hope they improve their security arrangements for future guests. Despite that hiccup, we absolutely loved our time here and would highly recommend it to anyone looking for an immersive, tranquil experience in the rainforest. The combination of comfortable glamping and wildlife encounters, especially with the Jefferies spider monkeys, made it an unforgettable stay.
Stayed 3 nights in Feb 2025

8/10 Good

Marissa

Liked: Cleanliness, staff & service, amenities
This was our first time glamping, so we did not know what to expect when we arrived. We were welcomed immediately by Jose, whose personality alone told us we would enjoy our time there. The property is stunning. It has two cenotes, one with a fish spa. We saw a variety of animals during our stay iguanas, spider monkeys, a raccoon, the beautiful pet cat, and some street dogs. The tent was spacious with a fan. The attached bathroom at the back of the tent was semi open, but stayed surprisingly clean. The only issue we ran into with the room was it raining the first night and there was a small leak in the roof onto our luggage. Off Spray was an absolute must during the entirety of our stay. We ate at the on-site restaurant several times and used it as a lounging area in between activities. The staff were all very caring and friendly. You HAVE to take the rescue tour with Cesar. It completely changed the meaning of us glamping on the property. It rounded out the entire experience. Overall, we had a great time and would recommend staying here!
Stayed 3 nights in Dec 2024

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience. I stayed in a single bed and it was very comfortabe. There is a cenote on site we did not know about until we were leaving and wish we knew sooner is the only thing that could have been improved on. Probably because we arrived in the evening and we booked the tour for the next morning which goes to the cenote is the reason we did not know there was a cenote. Would definitely stay again and bring the kids next time. Staff were really great and friendly and they treated us really well. We only stayed one night and wish we stayed longer.
Stayed 1 night in Nov 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very nice people, very rustic
Stayed 1 night in Nov 2024