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Chagala Aktau Hotel

Property class: 3

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Photo gallery for Chagala Aktau Hotel

A balcony with a view of the sea, two chairs, and a table. - Chagala Aktau Hotel (Aktau)
A gym with various exercise equipment, large windows, and a wooden floor. - Chagala Aktau Hotel (Aktau)
A multi-story hotel with a prominent red construction crane, a clear view of the sea, and a parking area in front. - Chagala Aktau Hotel (Aktau)
A modern hotel entrance with a dark wood facade and a logo featuring a house. - Chagala Aktau Hotel (Aktau)
A modern restaurant with a bar area, wooden flooring, and contemporary furniture. - Chagala Aktau Hotel (Aktau)
A terrace, laundry facilities, and a gym are just a few of the amenities provided at Chagala Aktau Hotel. The on-site restaurant, East West, serves breakfast. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a nightstand, a lamp, and a window with curtains.

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Apartment

A hotel room with a bed, a desk, a chair, a nightstand, a lamp, and a window with curtains.

Apartment

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Aktau, Chagala Aktau Hotel is in the city center and near the beach. Local points of interest include Caspian Sea, World War II Eternal Flame Memorial, and Aktau Botanical Garden. Visit our Aktau travel guide
Map
Micro-district 1, Aktau, 130000

What's nearby

  • World War II Eternal Flame Memorial
    4 min drive - 2.1 miles
  • Aktau Botanical Garden
    4 min drive - 2.1 miles
  • Zhastar Stadium
    7 min drive - 3.9 miles

Getting around

  • Aktau (SCO)
    43 min drive

Restaurants

  • Arabica Coffee
    7 min drive
  • Bozjyra
    4 min drive
  • Choco Coffee & Food
    6 min drive
  • Айдын / Aidyn
    8 min drive
  • Travelers Coffee
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: KZT 4,500 per person
  • A restaurant

Restaurants on site

  • East West

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Late check-in fee: 100-percent of room rate for check-in between noon and midnight

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 100 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 4500 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: 100-percent of room rate for check-in between noon and midnight
  • Late check-out fee: 100 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

Frequently asked questions

Is Chagala Aktau Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Chagala Aktau Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from noon– midnight for a fee of 100%.

What time is check-out at Chagala Aktau Hotel?

Check-out is at noon. Late check-out is available for a 100% fee (subject to availability).

Where is Chagala Aktau Hotel located?

Located in the heart of Aktau, this hotel is 0.2 mi (0.3 km) from Caspian Sea and within 3 mi (5 km) of World War II Eternal Flame Memorial and Aktau Botanical Garden. Zhastar Stadium is 3.5 mi (5.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Chagala Aktau Hotel Reviews

8.8

Excellent

8.4

Cleanliness

6.4

Location

8.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 10 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 4 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

Reviews

Verified review

6/10 Okay

Dusan

Liked: Amenities
Disliked: Staff & service
We stayed in this hotel a few days before this booking and everything went well. This time unfortunately the room had very strong cigarette smell, the staff was very unhelpful, unresponsive and barely looked or talked with us during check in or in other moments. Other than that, it is a good hotel with comfortable facilities and good breakfast.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your hospitality.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

sourabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
so good
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here in Aktau. The staff was so kind and the room was beautiful. Looking out at the sunset over the Caspian Sea on the balcony was one of the highlights of my trip. I needed a visa to Azerbaijan printed out and the front desk was happy to oblige. I think Aktau is a great place to visit and recommend more foreign tourists make it a priority. You will have a great time here and the people are so friendly and welcoming. Thank you
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

RODRIGO DANIEL PAIVA MONT

Liked: Cleanliness, staff & service, amenities
Excelente custo-benefício. O quarto é ótimo, com uma boa varanda e banheiro completo com banheira e chuveiro. O hotel ainda oferece lavagem de roupa gratuita. O staff foi sempre muito simpático e atencioso.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in the city centre with a huge apartment that has a kitchen and small lounge. Overall very impressed. Nice breakfast as well
Stayed 3 nights in Dec 2018
Verified review

6/10 Okay

Maxim

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Restaurant service speed and level is poor. Fridge in the room could have something inside. At least drinking water.
Verified review

8/10 Good

Vladislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel for business travelers. A modest breakfast "buffet". The hotel allocated nearest to the Caspian Sea.
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

AKTAU GOOD VALUE FOR MONEY

good access to industrial region
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Für eine Geschäftsreise OK

Hotel ist sehr OK. Das kaspische Meer ist an dieser Stelle nicht sehr sauber und es riecht ein wenig. Ich habe aber nur übernachtet und war sonst geschäftlich unterwegs.
Verified review

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel ..

The hotel is very clean and the food was good at the hotel . breakfast is a bit basic but was very tasty the girls at the desk were very nice and always help us with everything Hotel is a bit far from the beach area, but you can have a great view from the sea at least from the room I had
Verified review

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Our stay was made wonderful by the very kind and helpful reception staff. As we do not speak Kazakh, they assisted us in every way possible, even offering to talk to people on the phone for us. In particular Regina and Aiman both went out of of their way for us. The great service far makes up for the location on the outskirts of the city.
Verified review

8/10 Good

Ariel

Liked: Cleanliness, property conditions & facilities, room comfort

Hidden gem in Aktau

It was a very pleasant experience, with comfortable and clean rooms. It may not be in the best part of town but Aktau is not a big city so everything is relatively close.
Verified review

6/10 Okay

Verified traveler

Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Tatsuo

Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Dinara

Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Bethany

Stayed 3 nights in May 2022
Verified review

8/10 Good

HENRI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort