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View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, memory foam beds, in-room safe, laptop workspace

Comfort Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, memory foam beds, in-room safe, laptop workspace

Standard Double Room

9.2 out of 10
Wonderful
(17 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium bedding, memory foam beds, in-room safe, laptop workspace

Premium Double Room

8.8 out of 10
Excellent
(5 reviews)
  • Park view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Premium bedding, memory foam beds, in-room safe, laptop workspace

Comfort Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

Family Suite | Premium bedding, memory foam beds, in-room safe, laptop workspace

Family Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

About the neighborhood

Located in Aix-les-Bains City Center, a neighborhood in Aix-les-Bains, HĂŽtel des Eaux is near a train station and near the beach. Thermes Chevalley and Le Grand Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Massif des Bauges Regional Nature Park and Lake Bourget. Grand Cercle Casino and National Thermal Baths are two other places to visit that come recommended. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby. Visit our Aix-les-Bains travel guide
Map
6, bd des CĂŽtes, BP 521, Aix-les-Bains, 73105

What's nearby

  • lac du bourget.
    Lake Bourget
    3 min drive - 1.3 miles
  • Faure Museum
    2 min walk - 0.1 miles
  • Thermes Chevalley
    6 min walk - 0.4 miles
  • Grand Cercle Casino
    6 min walk - 0.4 miles
  • Congress Centre
    9 min walk - 0.5 miles

Getting around

  • Aix-les-Bains - Le Revard Station
    11 min walk
  • Geneva International Airport (GVA)
    50 min drive

Restaurants

  • La Table Floralie
    8 min walk
  • Okiddo Sushi
    9 min walk
  • MĂ©lodie Gourmande
    9 min walk
  • Le PassĂ©
    5 min walk
  • La Balançoire By La Bicyclette Rose
    5 min walk

About this property

HĂŽtel des Eaux

Hotel remodeled in 2025 and located near Grand Cercle Casino
Located close to Thermes Chevalley and National Thermal Baths, HĂŽtel des Eaux provides a terrace, a coffee shop/cafe, and a garden. The on-site restaurant offers lunch and dinner. In addition to a library and laundry facilities, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and free newspapers
  • Concierge services, coworking spaces, and secured bicycle storage
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at HĂŽtel des Eaux feature thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 80-inch flat-screen TVs with digital channels
  • Wardrobes/closets, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Books
  • Games
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Area rugs in public areas
  • Elevator (31 inch wide door)
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 3 floors
  • Belle Époque architecture
  • Built in 1892
  • Renovated entire property - February 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 8 and March 1.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 8 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children aged 4 and younger eat free breakfast
Rollaway/extra beds are available for EUR 15 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7 for children
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, ANCV ChĂšques-vacances, mobile payments, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

HĂŽtel Eaux Aix-les-Bains
HĂŽtel Eaux
Eaux Aix-les-Bains
Citotel HĂŽtel Eaux Aix-les-Bains
Citotel HĂŽtel Eaux
Citotel Eaux Aix-les-Bains
Citotel Eaux
Citotel HĂŽtel des Eaux
HĂŽtel des Eaux Hotel
HĂŽtel des Eaux Aix-les-Bains
HĂŽtel des Eaux Hotel Aix-les-Bains

Frequently asked questions

Is HĂŽtel des Eaux pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 8 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at HĂŽtel des Eaux?

Check-in start time: 2:30 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at HĂŽtel des Eaux?

Check-out is at 11:30 AM.

Where is HĂŽtel des Eaux located?

Located in Aix-les-Bains City Center, this hotel is within a 10-minute walk of Grand Cercle Casino and Thermes Chevalley. National Thermal Baths and Massif des Bauges Regional Nature Park are also within 2 mi (3 km). Aix-les-Bains - Le Revard Station is 11 minutes by foot.

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Reviews

HĂŽtel des Eaux Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 202 out of 321 reviews
Rating 8 - Good. 97 out of 321 reviews
Rating 6 - Okay. 18 out of 321 reviews
Rating 4 - Poor. 3 out of 321 reviews
Rating 2 - Terrible. 1 out of 321 reviews

Reviews

Verified

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice family run property with excellent food, great location and quaint ambiance!
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with parking and staff were great. Even had a small laundry ( fee 5 euros, washing machine only no tumble dryer). Breakfast was very good
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking on site very useful. Great value evening meal, breakfast very good, wide choice.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay!

Wonderful hotel, wonderful lovely staff and perfectly placed.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Markku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay with a nice room and friendly staff
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfortable bed and nice property. Easy parking on site then walk to town centre ( just a corner away). If you want to go to the lake you’ll need a car or walk 40 minutes which we didn’t mind. Breakfast was pretty decent
Stayed 1 night in Sep 2025
Verified

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, lovely quiet area. Spacious room & large comfortable bed. Only issue was air conditioning unit fairly noisy. Great access to train station, shops & restaurants.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Staff was helpful with my late arrival. Great location on the hillside with ability to walk to everything.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was conveniently situated to walk to the town centre. It was quiet, very clean and nicely decorated. Modern bathroom and comfortable bed. There are a few things that could be improved, either bottled water in the mini fridge or a jug to put water in, a socket near the mirror to use own hairdryer etc and also more bath towels. We only had one between two, we only realised after dinner and the staff had gone home. Overall it was a nice stay and we would stay again.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Clean room quiet and easy access to the center of town. Just a 10 minute walk to the train!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the centre of town
Stayed 1 night in Feb 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
SĂ©jour quelconque , hotel quelconque
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

DAVE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get too, close to city centre
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Mayunga

Liked: Cleanliness, staff & service
Disliked: Amenities
Decent hotel the rooms were small and had no air con which was tough in the heatwave Don’t think I’ll stay again but decent with nice staff
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Tsuzuki

Liked: Cleanliness, staff & service, amenities
The phone was not working. But other than that, it was a nice hotel.
Stayed 1 night in May 2025
Verified

6/10 Okay

Bernardus Petrus Johannes

Disliked: Property conditions & facilities
Would not go here again

Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
History
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Stephane

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice room, but no dinner available on Sundays. Staff told me last minute and had to chance my plan to have diner outside.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, but noisy

The premium room is nicely renovated, flawlessly clean, still pretty small. There is a lot of noise from the park I guess children playing all day long and at night some machine or a/c working in the middle of the night every half an hour for a couple of minutes ( not sure what it was) I tried to complain, but the young lady at the reception did not know English, so no result.
Stayed 2 nights in Jun 2022
Verified

4/10 Poor

Stephanie

Disliked: Cleanliness, amenities, property conditions & facilities
Franchement dĂ©cevant, nous nous attendions Ă  mieux. Certes, la chambre Ă©tait spacieuse, mais elle Ă©tait initialement prĂ©vue pour deux personnes alors que nous Ă©tions trois : un lit double et un petit lit. DeuxiĂšmement, le radiateur de la salle de bain ne fonctionnait pas, ce qui a rendu le sĂ©jour inconfortable. Nous avons demandĂ© une rĂ©paration le lendemain, mais elle n’a pas Ă©tĂ© effectuĂ©e. Aucune alternative ne nous a Ă©tĂ© proposĂ©e, comme un changement de chambre ou au moins une note indiquant que le problĂšme n’avait pas pu ĂȘtre rĂ©solu. Nous avons Ă©galement demandĂ© que les serviettes, qui n’avaient pas d’odeur de fraĂźcheur, soient changĂ©es le deuxiĂšme jour aprĂšs utilisation. À notre retour, elles n’avaient pas Ă©tĂ© remplacĂ©es, et le lendemain on nous a rĂ©pondu : « Les serviettes n’ont pas Ă©tĂ© mises par terre, donc elles n’ont pas Ă©tĂ© changĂ©es ». Je trouve cela rĂ©vĂ©lateur d’un manque de coordination. MalgrĂ© une chambre spacieuse, le service ne justifie malheureusement pas le prix.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities
Situation. Confort
..Excellent petit déjeuner. Tout ce que je demande pour mes déplacements professionnels.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

christin

Liked: Cleanliness, staff & service, amenities
Comme les autres fois , 10/10 , cette fois venue en train , accessible en + ou - 10mn de marche.Je recommande Ă  100%
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alain

Liked: Cleanliness, amenities, property conditions & facilities
SĂ©jour parfait
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Stayed 1 night in Nov 2025
Verified

8/10 Good

Patrizia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proche du centre ville et des commerces.
Stayed 2 nights in Nov 2025