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Chateau des Comtes de Challes

Property class: 3

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Photo gallery for Chateau des Comtes de Challes

An underground bar with wooden barrels, shelves of bottles, and leather seating. - Chateau des Comtes de Challes (Challes-les-Eaux)
A large stone building with multiple balconies and outdoor seating areas. - Chateau des Comtes de Challes (Challes-les-Eaux)
A restaurant with round tables, chandeliers, and large windows. - Chateau des Comtes de Challes (Challes-les-Eaux)
Outdoor seating with umbrellas, wicker furniture, and a building with a mountain backdrop. - Chateau des Comtes de Challes (Challes-les-Eaux)
A pool area with lounge chairs and umbrellas, a stone wall, and a view of distant mountains. - Chateau des Comtes de Challes (Challes-les-Eaux)
Consider a stay at Chateau des Comtes de Challes and take advantage of a terrace, a garden, and a bar. The on-site French cuisine restaurant, Restaurant des Comtes, offers lunch and dinner. In addition to a business center, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Suite

A bedroom with a canopy bed, a wooden chair, a small table with a tray of breakfast, and a window with curtains.

Suite

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room

A bathroom with two pedestal sinks, a glass shower enclosure, and a mirror above each sink.

Traditional Room

9.0 out of 10
Wonderful
(22 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Challes-les-Eaux is home to Chateau des Comtes de Challes. Théâtre Charles Dullin and Musée Savoisien are cultural highlights, and some of the area's landmarks include Tours de Chignin and Sanctuaire Notre-Dame de Myans. Looking to enjoy an event or a game while in town? See what's happening at Hippodrome de Marlioz or Congress Centre. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and ice skating. Visit our Challes-les-Eaux travel guide
Map
247 Montée du Château, Challes-les-Eaux, Savoie, 73190

What's nearby

  • A marina with boats docked, surrounded by greenery and mountains in the background.
    Massif des Bauges Regional Nature Park
    17 min walk - 0.9 miles
  • A calm lake with a pier, a mountain in the background, and a building near the shore.
    Lake Bourget
    26 min drive - 11.6 miles
  • New Castel Casino
    14 min walk - 0.8 miles
  • Thermes Chevalley
    31 min drive - 14.2 miles
  • Grand Cercle Casino
    32 min drive - 14.4 miles

Getting around

  • Le Cheylas-La Buissiere Station
    17 min drive
  • Chambery (CMF-Chambery - Savoie)
    21 min drive

Restaurants

  • Burger King
    6 min drive
  • Buffalo Grill
    4 min drive
  • Grill De Challes
    3 min drive
  • Flunch Bassens
    6 min drive
  • NOK - Comptoir Convivial
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant des Comtes

Things to do

  • Seasonal outdoor pool
  • Snow sports gear

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 14 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 26.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Pet fee: EUR 14 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 26.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Chateau des Comtes de Challes have a pool?

Yes, this property has a seasonal outdoor pool.

Is Chateau des Comtes de Challes pet-friendly?

Yes, Chateau des Comtes de Challes allows cats and dogs (limit 2 total). There's a fee of EUR 14 per pet, per night. Service animals are exempt from fees.

How much is parking?

Onsite parking is available at the property.

What time is check-in at Chateau des Comtes de Challes?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Chateau des Comtes de Challes?

Check-out is at 10 AM.

Where is Chateau des Comtes de Challes located?

Situated in Challes-les-Eaux, this hotel is within 1 mi (2 km) of New Castel Casino and Massif des Bauges Regional Nature Park. Chartreuse Regional Nature Park and Tours de Chignin are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Chateau des Comtes de Challes Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 212 out of 391 reviews
Rating 8 - Good. 148 out of 391 reviews
Rating 6 - Okay. 23 out of 391 reviews
Rating 4 - Poor. 7 out of 391 reviews
Rating 2 - Terrible. 1 out of 391 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the chateau. Staff were very friendly and accommodating. While they do not offer room service, I was able to get coffee each morning from the front desk. Our dinner in the restaurant was delicious. We were within an hours drive of spectacular scenery and loved returning to the chateau each night. We didn’t find restaurants in the town, but we had lunch in lovely towns during the day and had picnic dinners on the grounds of the chateau in the evening.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Faboulos view, Perfect Food, wonderful castle
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing venue, nice pool, lovely surroundings
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property and a great location. Excellent restaurant with a vast selection of wines and great food selection and presentation. There is room for improvement in the rooms, the carpets are the same carpets that were there 10 years ago when we last stayed here and are stained and in poor condition in the hallway. The bed pillows are sub-standard foam pillows and only 1 per person. Even though this property has only a 3* rating, this is unacceptable and not in keeping with the hotels potential given the other amenities.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderful, beautuful building and gardens. Felt like a holiday even though i stayed for just 2 nights. Good restaurants & shopping nearby. The hotel restaurant was excellent.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable one-night stay at the Chateau. We had booked online through hotels.com. When we arrived the check-in person said that dinner was sold out. That was disappointing. However I went online and booked dinner (so that was confusing) at the hotel. The dinner wasn't very special, but the staff were very helpful, especially the sommelier. The pool was welcome and with the exception of no lift everything was as expected.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stop over from and to the UK. Nice dinner and professional and polite staff. Beautiful location
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
lovely old chateau set in its own garden with panoramic mountain views. Charming and comfortable rooms. Genuinely fine dining and wines.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, beautiful buildings! Good restaurant, great food and wine, and very friendly and helpful staff. Unfortunately, our room was very small and the bed was not comfortable… so not full marks!
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in pretty setting. Comfortable room. Unfortunately when we arrived we were told there was no availability for a table for dinner that evening and they had tried to call me (unsuccessfully probably as I have a US phone number) but “Rob” booked us into a great casual bistro a few minutes walk away. We were offered a complimentary wine tasting/tour of the wine cellars at 6pm. We arrived for the tour but there was a private party who were booked - the hotel apologized and offered the next tour at 7pm but we declined as we were booked for dinner at 7pm. A lovely gesture was 2 glasses of wine each on the terrace from the hotel. Very nice!
Stayed 1 night in May 2025
Verified review

6/10 Okay

Disliked: Staff & service
The property has a lot of potential, considering it's history. It's just way under staffed, and the room cleaning was terrible, our beds were not made. I would recommend thinking twice booking, even though the property itself was nice. Was there for a wedding.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay at a beautiful hotel

Friendly and helpful staff. Excellent food, very clean room and a tranquil surrounding.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel in a sadly boring town. High quality furnishings and fittings and ever helpful staff. Only one disappointment! The sunbeds by the pool were old, decrepit and seriously uncomfortable. Not up to the standards for rest of the hotel. We recommend some new ones please .
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing stay

Absolutely beautiful chateau with stunning views. Food and drink were amazing and the staff were so friendly and attentive. I would thoroughly recommend this location!!
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place!
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
fabulous dining
Stayed 1 night in May 2023
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Beautiful building and park. I wish the inside was on par.
Stayed 1 night in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Transit Stop

Good hotel. Helpful staff. Small room, but excellent A/C. Good parking onsite, The restaurant was average and over priced.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stopped for 1night on our way to the Alps. Staff were helpful and friendly. Food was good, I think we were lucky to squeeze in as we hadn’t booked ahead. The musicians at dinner were great.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful chateaux. Will definitely return
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We arrived late (10:30 pm) and wanted something small to eat, but there was neither any food available nor a minibar with snacks offered.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
My overall experience staying here was not great, when I arrived I was given a room in the outbuilding which was having renovations done to it, there was plastic along the hallway protecting the carpet from the building work, the radiators were off the wall with building debris on the floor, the hallway was very cold, when I entered the room it was quite tired, there was toilet paper down a dirty toilet with urine stains around the top of the toilet rim! There was mud in the wardrobe that I easily wiped away. I asked at reception if I could change rooms as I explained that I was recovering from pneumonia and the strong smell of paint would have not been good for me, she offered me another room right at the side of this one in the same building which again I explained I was recovering from pneumonia, I asked if it was possible to have a room in the actual chateau, which she then gave me. Such a shame to experience this as I had my lunch at the chateau and had an amazing experience. I will go back to eat in the restaurant it was beautiful.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top séjour dans un endroit magnifique
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
La piscine est agréable mais il n'y a même pas une dizaine de transats autour très insuffisant et incompréhensible
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi chateau met veel historische kenmerken. Ouderwetse kamer met apart toilet. In de badkamer rook je echter wel wat de kok aan het koken was. Mooi zwembad en heerlijk ontbijt. Uitzicht, tuin en uitstraling van het chateau dik 5 sterren! Makkelijk parkeren bij het chateau.
Stayed 1 night in Jul 2026