Whitsundays Rainforest Retreat

3.5 star property
Comfortable hotel, walk to Whitsunday Shopping Centre

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Whitsundays Rainforest Retreat

Photo gallery for Whitsundays Rainforest Retreat

View from property
Double Room - Rainforest & Mountain Views | View from room
Double Room - Rainforest & Mountain Views | Iron/ironing board, bed sheets
View from property
Honeymoon Suite | Room amenity

Overview of Whitsundays Rainforest Retreat

Reviews
8.2

Very good

Popular amenities

  • Pool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • SpaSpaSpa

Check out the area

Map
Lot 100, 13 Border Drive, Cannonvale, QLD, 4802
  • Popular LocationCannonvale Beach2 min drive
  • Popular LocationCoral Sea Marina4 min drive
  • Popular LocationPort of Airlie7 min drive
  • AirportProserpine, QLD (PPP-Whitsunday Coast)30 min drive

Room options

Rainforest Suite

Highlights

Balcony or patio
Air conditioning
Kitchenette
Ceiling fan
Private bathroom
Coffee/tea maker
Desk
Iron/ironing board
  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Luxury House, 4 Bedrooms (Adults Only)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Ceiling fan
4 bedrooms
3 bathrooms
  • 670 sq m
  • Ocean view
  • Sleeps 8
  • 3 Queen Beds and 1 King Bed

Queen Suite - Ocean & Island Views

Highlights

Balcony or patio
Air conditioning
Ceiling fan
Private bathroom
Coffee/tea maker
Shared/communal kitchen
Daily housekeeping
Iron/ironing board
  • 15 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Honeymoon Suite

Highlights

Balcony or patio
Air conditioning
Kitchenette
Ceiling fan
Private bathroom
Separate bathtub and shower
Coffee/tea maker
Desk
  • 160 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Cannonvale

Located in Cannonvale, Whitsundays Rainforest Retreat is near the beach. Coral Sea Marina and Port of Airlie are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Whitsunday Shopping Centre and Airlie Beach Market. Bicentennial Park and Cannonvale Beach are two other places to visit that come recommended.

What's nearby

  • Cannonvale Beach - 2 min drive
  • Coral Sea Marina - 4 min drive
  • Airlie Beach Lagoon - 4 min drive
  • Airlie Beach Market - 6 min drive
  • Port of Airlie - 7 min drive

Getting around

  • Proserpine Station - 20 min drive
  • Proserpine, QLD (PPP-Whitsunday Coast) - 31 min drive

Restaurants

  • McDonald's - 5 min drive
  • Fat Frog Cafe - 18 min walk
  • KC's Bar & Grill - 5 min drive
  • Magnums Hotel - 4 min drive
  • The Deck - 4 min drive

About this property

Whitsundays Rainforest Retreat

Hotel near Cannonvale Beach
Located close to Whitsunday Shopping Centre and Bicentennial Park, Whitsundays Rainforest Retreat provides a terrace, a garden, and a library. Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas, and guests can find other amenities such as a fireplace in the lobby and a bar.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), barbecue grills, and a billiards/pool table
  • Multilingual staff, a TV in the lobby, and tour/ticket assistance
Room features
All guestrooms at Whitsundays Rainforest Retreat boast comforts such as air conditioning.
More conveniences in all rooms include:
  • Balconies or patios, coffee/tea makers, and ceiling fans

Languages

Chinese (Mandarin), English, Italian, Portuguese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:30 AM to 6:00 PM on request
  • Free self parking on site

Food and drink

  • A bar/lounge

Restaurants on site

  • Central Facility

Things to do

  • Billiards/pool table
  • Indoor pool
  • Library
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (538 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 10 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 22 to January 01:
  • Swimming pool
This property will be closed from April 4 2024 to September 30 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 99.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 40 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10 AM to 9 PM
Guests under 18 years old are not allowed in the swimming pool

Property is also known as

Whitsundays Rainforest Retreat Hotel Cannonvale
Whitsundays Rainforest Retreat Hotel
Whitsundays Rainforest Retreat Cannonvale
Whitsundays Rainforest Retreat Airlie Beach/Whitsunday Islands
Whitsundays Rainforest Retrea
Whitsundays Rainforest Retreat Hotel
Whitsundays Rainforest Retreat Cannonvale
Whitsundays Rainforest Retreat Hotel Cannonvale

Frequently asked questions

Does Whitsundays Rainforest Retreat have a pool?

Yes, this property has an indoor pool. Pool access is from 10 AM–9 PM. The pool is closed seasonally each year from December 22 to January 01.

Is Whitsundays Rainforest Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at Whitsundays Rainforest Retreat?

Self parking is free at this property.

What time is check-in at Whitsundays Rainforest Retreat?

Check-in start time: 2 PM; Check-in end time: 9:00 PM.

What time is check-out at Whitsundays Rainforest Retreat?

Check-out is at 10 AM.

Does Whitsundays Rainforest Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:30 AM–6 PM on request. A fee of AUD 40 per person applies.

Where is Whitsundays Rainforest Retreat located?

Situated near the beach, this hotel is within a 10-minute walk of Whitsunday Shopping Centre and Bicentennial Park. Cannonvale Beach and Coral Sea Marina are also within 2 mi (3 km).

Whitsundays Rainforest Retreat Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 107 out of 242 reviews" "
Rating 8 - Good. 82 out of 242 reviews" "
Rating 6 - Okay. 30 out of 242 reviews" "
Rating 4 - Poor. 15 out of 242 reviews" "
Rating 2 - Terrible. 8 out of 242 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jason

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

gladys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Very comfortable and the view was amazing. Needs a little updating and supply of shampoo and conditioner and sugar. Would definitely stay there again. We stayed in the honeymoon suite. Very spacious
Stayed 1 night in Aug 2023

6/10 Okay

Andrea

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely views and a welcoming host. No housekeeping - thin towels and not replaced. Overall, just a tired property.
Stayed 2 nights in Jul 2023

10/10 Excellent

Imogen

Liked: Cleanliness, staff & service, amenities
Such a beautiful spot, waking up in paradise!
Stayed 1 night in Nov 2021

2/10 Terrible

mario

Stayed 1 night in Sep 2021

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is a shared property, misleading advertising and there is no use of pool or spa. I did not see any helicopter or any of the amenities listed. Apart from the view there is nothing exciting about this property!
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Disgraceful. Not a hotel. Travelling and indicated our gps timing said we would arrive 10.24pm. Hotel staff said they will not book us in after 10pm and will not refund our accommodation fee. They clearly don’t want to be in HOTEL business of dealing with travellers itinerary. What are we meant to do...speed up above limit on one of Australia’s most dangerous single lane undivided highways. Now I need to go through the process of cancelling credit card payments. Nasty people. AVOID.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
It has the most beautiful view. The property is a bit far from the city center and take about half hour to walk along the beach or catch taxi which costs $18 each way. Pete is a great guy, very friendly and helpful but the property needs some upgrade. One thing was that we were not expecting and not told when we booked that we have to share the property with another person. My heart sank when we were told that there’s someone else is living in the same house. The villa has 4 separate bedrooms and one kitchen and lounge area, we didn’t go out of our bedroom the first day because of knowing someone else was there too. Lucky it was only one night but I think that we should have been told. If we knew of a shared property we wouldn’t have booked. Someone owes us an apology, we love Expedia but was very disappointed that they let this happen. We would still recommend the property to friends if anyone want to go as a big group. The property is very basic but Pete had made it very pleasant. Thank you Pete for helping us hiring the car.
Stayed 6 nights in Jun 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular view and comfortable accommodation. Would be a lovely spot for a small group to book out the entire place..
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
The view was very nice and there was a large deck. We had to ring to get directions to the property which was in a residential estate. Never saw a reception area or other amenities listed, they must have been further up the road. However, we had no idea when booking that it was share accommodation. When they refer to Unit/Room there are several studio/houses which each contain a number of bedrooms and a common area with TV kitchen etc. The Unit we stayed in had 4 bedrooms, only 2 booked due to Covid. The door to the street must remain unlocked at all times and there is individual key locks on internal bedroom doors. Bedrooms have a shower, toilet and vanity. We went to dinner at local pub - good food - a bit rough. When we returned the other person (who we were told was a lady travelling alone) had arrived and she was in her bedroom with the door open and 2 male friends. They were drinking and had loud music. She did not speak to us and left shortly afterwards slamming the door behind her. I didn't feel safe staying in this type of accommodation, not knowing if they would come back in the middle of the night intoxicated and causing problems. So didn't get much sleep. We left early in the morning.
Stayed 1 night in Jun 2021