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Heart Hotel and Gallery Whitsundays

4.0 star property
Sandy fun near Airlie Beach Lagoon and Coral Sea Marina

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Photo gallery for Heart Hotel and Gallery Whitsundays

View from room
View from property
Business center
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Restaurant

Room options

View all photos for Designer Queen Room - Water Aspect

View from room

Designer Queen Room - Water Aspect

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Premium bedding
Ceiling fan
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer Queen Room - Village View

Designer toiletries, hair dryer, towels, soap

Designer Queen Room - Village View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Premium bedding
Ceiling fan
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer King Room - Village View

View from room

Designer King Room - Village View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Premium bedding
Ceiling fan
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Designer King Suite - Village View

View from room

Designer King Suite - Village View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Premium bedding
Ceiling fan
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Designer King Spa Room - Water Aspect

View from room

Designer King Spa Room - Water Aspect

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Premium bedding
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
277 Shute Harbour Road, Airlie Beach, QLD, 4802

What's nearby

  • Airlie Beach Lagoon - 2 min walk - 0.1 miles
  • Coral Sea Marina - 7 min walk - 0.4 miles
  • Airlie Beach Market - 7 min walk - 0.4 miles
  • Port of Airlie - 12 min walk - 0.6 miles
  • Cannonvale Beach - 4 min drive - 1.9 miles

Getting around

  • Proserpine Station - 22 min drive
  • Proserpine, QLD (PPP-Whitsunday Coast) - 33 min drive

Restaurants

  • ‪Magnums Hotel - ‬1 min walk
  • ‪The Pub - ‬4 min walk
  • ‪Paradiso Rooftop Bar & Restaurant - ‬3 min walk
  • ‪The Deck - ‬1 min walk
  • ‪KC's Bar & Grill - ‬2 min walk

About this property

Heart Hotel and Gallery Whitsundays

Upscale hotel near Airlie Beach Lagoon
Located close to Coral Sea Marina and Port of Airlie, Heart Hotel and Gallery Whitsundays provides an art gallery on site, designer stores on site, and a coffee shop/cafe. This hotel is a great place to bask in the sun with a white sand beach, scuba diving, and kayaking. Enjoy onsite activities like rafting, sailing, and boat tours. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a bar.
Additional perks include:
  • Outdoor pool access nearby
  • Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Luggage storage, beach towels, and tour/ticket assistance
  • A front-desk safe, coworking spaces, and a gift shop
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Heart Hotel and Gallery Whitsundays have comforts such as free international calls and premium bedding, as well as perks like furnished balconies and laptop-compatible safes.
Other amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with designer toiletries and hair dryers
  • Wardrobes/closets, mini fridges, and CD players

Languages

Chinese (Mandarin), English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 10 per day)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: AUD 10 to 30 for adults and AUD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Boat tours
  • Designer stores
  • Ecotours
  • Helicopter/airplane tours
  • Kayaking
  • Outdoor pool (guest access)
  • Rafting
  • Sailing
  • Scooter/moped rentals
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Snorkeling

Family friendly

  • Access to nearby outdoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Beach towels
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • CD player
  • MP3 dock

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [The Deck Restaurant 277 Shute Harbour Road Airlie Beach]
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 30 for adults, and AUD 10 to 30 for children
  • Airport shuttle fee: AUD 25 per person (one-way)
  • Airport shuttle fee per child: AUD 25 (one-way), (from 1 to 12 years old)
  • Nearby parking fee: AUD 10 per day (3 ft away)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Heart Hotel Gallery Whitsundays Airlie Beach
Heart Hotel Gallery Whitsundays
Heart Gallery Whitsundays Airlie Beach
Heart Gallery Whitsundays
Heart Gallery Whitsundays lie
Heart And Gallery Whitsundays
Heart Hotel and Gallery Whitsundays Hotel
Heart Hotel and Gallery Whitsundays Airlie Beach
Heart Hotel and Gallery Whitsundays Hotel Airlie Beach

Frequently asked questions

Does Heart Hotel and Gallery Whitsundays have a pool?

Yes, this property has outdoor pool access.

Is Heart Hotel and Gallery Whitsundays pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Heart Hotel and Gallery Whitsundays?

Check-in start time: 2 PM; Check-in end time: 8:00 PM. Early check-in is available for a fee of AUD 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Heart Hotel and Gallery Whitsundays?

Check-out is at 10 AM. Late check-out is available for AUD 50 (subject to availability).

Does Heart Hotel and Gallery Whitsundays provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AUD 25 per person applies.

Where is Heart Hotel and Gallery Whitsundays located?

Situated in Airlie Beach, this beach hotel is within a 15-minute walk of Airlie Beach Lagoon, Port of Airlie, and Proserpine River wetlands. Coral Sea Marina and Cannonvale Beach are also within 2 mi (3 km).

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Heart Hotel and Gallery Whitsundays Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 210 out of 514 reviews
Rating 8 - Good. 173 out of 514 reviews
Rating 6 - Okay. 73 out of 514 reviews
Rating 4 - Poor. 36 out of 514 reviews
Rating 2 - Terrible. 22 out of 514 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10

Our stay was great it’s close to absolutely everything The staff were very friendly and the room was clean and comfortable
Stayed 7 nights in May 2025

10/10

The view from our room
Stayed 2 nights in May 2025

8/10

The location was great, the sound from the street was very muffled (even though close to nightclubs), and although the room was very small it was enough!
Stayed 7 nights in Apr 2025

10/10

Location, the ocean view, car park, and how knowledgeable & fantastic staff were
Stayed 4 nights in Apr 2025

10/10

Very convenient location and the room was modern and clean Note that rooms facing the Main Street may be quite loud, but my room facing the ocean was very quiet.
Stayed 3 nights in Apr 2025

8/10

Overall good place
Stayed 1 night in Mar 2025

10/10

Great location. Staff was very helpful - Dean was very helpful and kind, and had tons of recommendations on what to do around Airlie Beach.
Stayed 4 nights in Jan 2025

10/10

I used the hotel as a base for overnight sailing trips in Whitsundays and it’s the perfect location for this being walking distance to both marinas. I was super appreciative of Allison and her team who assisted with all sorts of permutations of luggage storage with early check-outs and late check-ins. It’s also the perfect location for pubs/cafes at Airlie beach as well as the lagoon.
Stayed 1 night in Mar 2025

8/10

Standard hotel rooms not large but newish and very well Located in the centre of Airlie
Stayed 3 nights in Jan 2025

10/10

great location close to the lagoon (huge piblic swimming area). nice view of water but room was small
Stayed 3 nights in Dec 2024

8/10

The rooms are extremely small but clean and modern. Located in the middle of town so walkable to pretty much everything.
Stayed 5 nights in Nov 2024

6/10

Great location!
Stayed 8 nights in Aug 2024

10/10

A good property to stay however they could have given us a few more cloth hangers and dental kits for the price they charge. Overall a positive experience.
Stayed 5 nights in Dec 2024

8/10

I had a lovely stay. The staff were great.
Stayed 5 nights in Aug 2024

10/10

Nice enough and in a good location.
Stayed 2 nights in Jun 2024

8/10

Very central. In good location close to the lagoon. In good condition.
Stayed 4 nights in Oct 2024

8/10

We loved our stay at the heart hotel. Firstly, we loved the location. Small walk to just about everything. Most tours pick up from behind the hotel. The staff were wonderful and kind (especially Dean). The only constructive feedback we have was in relation to the cleanliness - our room wasn’t properly cleaned (just a bed remake). This didn’t bother us too much though! Loved the stay thank you
Stayed 7 nights in Jan 2025

8/10

Very central in Airlie Beach. Very small rooms. Great views
Stayed 1 night in Nov 2024

8/10

Heart hotel is a basic good hotel with a great location on the main shopping and restaurant street in Airlie beach. And just 1 minute from tve Lagoon. However, we had a room with balcony and sea view - good to mention that it is a big oarking inbeteen the hotel and the sea. 😎 Also the hotel was described as luxury in hotels.com - again, basic standard room according to me ( and I am definitely not used to luxury hotels over all) With that said I could although recommend the hotel.
Sea view from the balcony - but a lot of interesting things happened on the parking, I can tell🤪
Stayed 4 nights in Jan 2025

10/10

Great location and very nice hotel!
Stayed 2 nights in Oct 2023

10/10

Great location, parking, pool, great restaurants close
Stayed 2 nights in Feb 2024

10/10

Quiet even though hotel is on Main Street, double glazed & double doors to Balcony. Room small but has everything you need, great coffee machine and milk etc topped up daily.
Stayed 7 nights in Oct 2024

10/10

Great clean room but noisy area
Stayed 1 night in Oct 2024

10/10

Was a great couple of nights so close to everything.
Stayed 2 nights in Mar 2024

10/10

Very convenient location, good view from the ocean room. Handy to everything, quite even though right in the middle of Airlie.
Stayed 2 nights in Aug 2024