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Airai Water Paradise Hotel & Spa

3.5 star property
Family-friendly hotel with 2 outdoor pools and 2 hot tubs

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Photo gallery for Airai Water Paradise Hotel & Spa

2 outdoor pools, pool umbrellas, sun loungers
Bar (on property)
Lobby
Honeymoon Double Room, 1 King Bed, Jetted Tub, Ocean View | 1 bedroom, in-room safe, desk, soundproofing
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available
  • Spa

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View | 1 bedroom, in-room safe, desk, soundproofing

Deluxe Double Room, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room (Jungle View)

Standard Double Room (Jungle View) | 1 bedroom, in-room safe, desk, soundproofing

Standard Double Room (Jungle View)

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 29.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Courtyard View

Standard Double Room, 2 Queen Beds, Courtyard View | 1 bedroom, in-room safe, desk, soundproofing

Standard Double Room, 2 Queen Beds, Courtyard View

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Double Room, 1 King Bed, Jetted Tub, Ocean View

Honeymoon Double Room, 1 King Bed, Jetted Tub, Ocean View | 1 bedroom, in-room safe, desk, soundproofing

Honeymoon Double Room, 1 King Bed, Jetted Tub, Ocean View

Highlights

Balcony
Soundproofed
Private hot tub
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
PO Box 8067, Airai, 96940

What's nearby

  • Etpison Museum - 7 min drive - 4.1 miles
  • WCTC Shopping Center - 7 min drive - 4.6 miles
  • Asahi Stadium - 8 min drive - 4.8 miles
  • National Stadium - 9 min drive - 5.0 miles
  • Palau Pacific Resort Beach - 14 min drive - 7.9 miles

Getting around

  • Koror (ROR-Palau Intl.) - 4 min drive

Restaurants

  • ‪Executive Lounge - ‬10 min drive
  • ‪Canoe House - ‬7 min drive
  • ‪The Taj - ‬7 min drive
  • ‪Rock Island Cafe - ‬8 min drive
  • ‪Elilai - ‬12 min drive

About this property

Airai Water Paradise Hotel & Spa

Family-friendly hotel by the sea
At Airai Water Paradise Hotel & Spa, you can look forward to a free roundtrip airport shuttle, a marina, and free water park access. Active travelers can enjoy amenities like scuba diving and beach volleyball at this hotel. Treat yourself to a body wrap, a body treatment, or a manicure/pedicure at Rainbow Spa Cottage, the onsite spa. The on-site restaurant, Airai Restaurant, offers breakfast, lunch, dinner, and al fresco dining. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and extended parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A 24-hour front desk, massage treatment rooms, and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All 75 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Balconies, refrigerators, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 16.50 to 22 for adults and USD 8.25 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Airai Restaurant

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free water park
  • Full-service spa
  • Scuba diving
  • Shopping
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • No elevator

More

  • 2 buildings
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must transfer via required shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.5 to 22 for adults, and USD 8.25 to 11 for children
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 014089

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Airai Hotel
Airai Water Paradise
Airai Water Paradise Hotel
Water Paradise Hotel
Water Paradise
Airai Water Paradise Hotel Koror
Airai Water Paradise Hotel And Spa
Airai Water Paradise Hotel & Spa Palau
Airai Water Paradise Hotel Spa
Airai Water Paradise & Airai
Airai Water Paradise Hotel & Spa Hotel
Airai Water Paradise Hotel & Spa Airai
Airai Water Paradise Hotel & Spa Hotel Airai

Frequently asked questions

Does Airai Water Paradise Hotel & Spa have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Airai Water Paradise Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Airai Water Paradise Hotel & Spa?

Self parking and extended parking are free at this property.

What time is check-in at Airai Water Paradise Hotel & Spa?

Check-in begins at 3:00 PM.

What time is check-out at Airai Water Paradise Hotel & Spa?

Check-out is at noon.

Does Airai Water Paradise Hotel & Spa provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Airai Water Paradise Hotel & Spa located?

Located on the waterfront, this family-friendly hotel is within 6 mi (10 km) of Etpison Museum, Long Island Park, and WCTC Shopping Center. Nikko Bay and Rock Islands Southern Lagoon are also within 6 mi (10 km).

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Airai Water Paradise Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 100 out of 408 reviews
Rating 8 - Good. 172 out of 408 reviews
Rating 6 - Okay. 97 out of 408 reviews
Rating 4 - Poor. 21 out of 408 reviews
Rating 2 - Terrible. 18 out of 408 reviews

7.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Such a wonderful place to stay, it was perfect, extremely close to the airport. They did a Free pick up at airport at 1:45 AM, perfect place to relax and adjust to the 22 hour flight from Texas before I board the liveaboard
Stayed 1 night in Feb 2025

10/10

The best thing about this hotel was the staff! They were amazing! Very friendly and helpful, especially Gleerie! I felt very well taken care of staying here (I also extended my stay another night.) The hotel is very close to the airport which is why I wanted to stay here. It’s about 20 minutes from downtown Koror but they have a shuttle service or can call a taxi for you or they can help set you up with a rental car. They can also recommend tour companies. Breakfast is included and it’s pretty good. One morning they packed breakfast for me since I was leaving for a tour early in the morning. Had a great stay!
Stayed 2 nights in Mar 2025

10/10

Excellent facilities and great service from the staff.
Stayed 14 nights in May 2024

10/10

STAFF WAS VERY KIND AND WILLING TO WORK WITH THE LARGE GROUP THAT WE HAD STAYING THERE.
Stayed 4 nights in Mar 2024

10/10

We had a very comfortable stay. All staff were very friendly and helpfull. If we ever come back to Palau we will choose this hotel again.
Stayed 11 nights in Mar 2024

10/10

Ideal for transit; staff very helpful and airport transfer very well done. Wake up call requested and received.
Stayed 1 night in Oct 2024

10/10

Great swimming pools Convenient airport transfers. Good value for the price
Stayed 3 nights in Jan 2023

8/10

The pools were amazing, the property was just a little tired.
Stayed 1 night in Aug 2023

10/10

What an amazing place! Had great fun in the pools, but marvelled at the setting amongst the lush tropical vegetation. Extraordinary!
Stayed 1 night in Dec 2023

10/10

Fabulous owners! Very friendly!!
Stayed 1 night in Aug 2022

10/10

Although I had booked a room for one night, I couldn't stay there: a bad storm hit the island few days before we arrive and the generator broke down. Nonetheless, the driver was waiting for me at the airport and drove me to the hotel I was rebooked at. It was very good and no surprise with the price. Excellent customer service despite the situation they had to go through. Will definitely give it a try again.
Stayed 1 night in Oct 2024

8/10

Very cinvenient location, friendly staff. I did not like that they turned off the aircondition whenever we left the hotel for the day.
Stayed 4 nights in Aug 2023

10/10

very kind
Stayed 5 nights in Nov 2023

10/10

Amazing piece of Palau history and culture. GREAT staff. Huge, fun pools. So very quiet and impressive views. It was a " happy accident for me. I will return
Stayed 1 night in Dec 2022

4/10

Staff were nice. Free shuttle to town. The pool and water slide were empty and looked like they have not worked in years. The restaurant and bar were shut down

8/10

Thank you for your kind Service
Stayed 1 night in May 2023

8/10

OK
Stayed 1 night in Feb 2024

8/10

On our last day in Palau, after checking out of the hotel we had stayed at the night before, we checked into Airai Water Paradise Hotel & Spa, which had a free shuttle to the airport as our flight was late at night. The staff were very friendly and helpful, and the food at the restaurant was delicious. It was a better choice than staying around until late at night because it was less tiring and we made the right choice. I would like to stay here again when I have a similar schedule. Although the building is old, it has more value than that.
Stayed 1 night in Jan 2024

8/10

Was convenient place, in the middle of where I was doing most of my visit. I didn't like that they turned off the air condition whenver I would leave the hotel.
Stayed 1 night in Aug 2023

6/10

Hotel is recovering from pandemic closure so it needs a lot of maintenance. The room was adequate for a brief stay prior to a 3am flight. Free shuttle service to airport and restaurants is a nice amenity. Water slide pool is closed and other pool looked sketchy. Staff were super nice and grateful for our patronage. Bed was comfortable, A/C worked though control is in a foreign language so it took awhile to figure out how to operate it.
Stayed 1 night in Mar 2023

4/10

The property is in the middle of a remodel and it looked shabby. my ocean view was blocked by scaffolding and a man working outside my room. The restaurant was closed and I think we may have been the only guests there. The staff were absolutely fabulous but the facilities were in shambles
Stayed 1 night in Jan 2023

8/10

We stayed here after a diving liveaboard for a quick nap and shower before a 2am flight. The hotel is close to the airport and offers a free shuttle so that was nice. The rooms are average but clean and good enough for the few hours we needed it. There is no elevator in the hotel so you will have to carry your bags up the stairs. They offered free breakfast vouchers, although we were not able to take advantage of it. I'm not sure if the amenities were lacking or they were closed because it was a holiday in Palau but many services like the spa were not available. If you're staying in Koror, it's by the airport and not near the city center so something to consider. They do offer a free shuttle to town on set schedule though.
Stayed 1 night in Sep 2023

10/10

The hotel staff was outstanding during my stay, and I highly recommend this hotel. In my case, I arrived during construction after a major storm. Rather than being inconvenienced by this, the hotel manager and team made every effort to help me with breakfast arrangements, diving arrangements, advance notice of repairs, and shuttle transport to and from town. I wasn’t considering another trip to Palau, but the quality hospitality here and their willingness to help has changed my mind. When traveling around the Pacific, some patience is useful as transport, infrastructure, and services are frequently less than ideal. It is a treat when none of this matters thanks to a good hospitality staff like the team at the Airai.
Stayed 4 nights in Aug 2022

8/10

Staff beyond amazing! Helpful, friendly & always smiling! This property is being renovated & the one complaint was that they had only a few cement lounge chairs to use by the pool near the water slides & only 2 covered areas for shade. Had to go & purchase an air mattress so we could hang out by the pool & sitting or laying on concrete was not comfortable. The water slides were great fun! Pool was lovely. Water in pools was nice & warm. Rooms were nice & although they were renovating there was not a lot of noise to disrupt you when you were out enjoying the outdoors. Once renovations are done the restaurant will be functional for all meals. During our stay you got to select from the breakfast menu in advance what you’d like to have. Normally they would have a buffet breakfast but since we were the only 2 there for most of our 9 days there after our dove live aboard they had a pre ordered breakfast. They offered a free once a day shuttle into Koror but note if you go beyond a certain distance they want to charge you. We paid $15 to get to & from the hotel to the restaurant the Drop Off which we felt was a bit unfair since they had burgers & pizza that they could get for lunch & suppers. 9 days of that limited menu was not going to work for us so we got them to take us in to Koror where we walked & had them pick us up at a specified restaurant at a specified time. After letting them know we were not happy about the charge they stopped charging us. A great place to relax
Stayed 9 nights in Jan 2023

4/10

Forse un tempo era una struttura di lusso, ma oggi è un luogo vecchio, decadente, fatiscente, sporco, malcurato, impregnato di muffa e con servizi indecenti e abbandonati. Le due uniche note positive sono la gentilezza e professionalità del personale e il ristorante, dove tutto sommato si mangia discretamente bene ed a prezzi ragionevoli.
Stayed 2 nights in Mar 2025