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Hacienda El Carmen Hotel & Spa

3.5 star property
A peaceful retreat where travelers can relax in gardens, challenge friends to billiards, or simply unwind with activities that create lasting memories

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Photo gallery for Hacienda El Carmen Hotel & Spa

Ballroom - Hacienda El Carmen Hotel & Spa (Ahualulco de Mercado)
Winery - Hacienda El Carmen Hotel & Spa (Ahualulco de Mercado)
Winery - Hacienda El Carmen Hotel & Spa (Ahualulco de Mercado)
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy - Hacienda El Carmen Hotel & Spa (Ahualulco de Mercado)
Exterior - Hacienda El Carmen Hotel & Spa (Ahualulco de Mercado)
Hacienda El Carmen Hotel & Spa sits near Guachicmontones Interpretive Center, offering a tranquil escape from everyday life. Guests can enjoy a round of mini golf, savor international dishes at Don Bocho restaurant, or book rejuvenating treatments at the spa.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed

A spacious living room with a fireplace, wooden beams, and a chandelier.

Superior Room, 1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Basic Room

Basic Room | In-room safe, soundproofing, free WiFi, bed sheets

Basic Room

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, soundproofing, free WiFi, bed sheets

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 2 Double Beds

Two twin beds with headboards, a bedside table with a lamp, and a patterned pillow.

Family Room, 2 Double Beds

  • Sleeps 4
  • Free WiFi

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Courtyard view

Family Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room

Premium Room | In-room safe, soundproofing, free WiFi, bed sheets

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Ahualulco de Mercado is home to Hacienda El Carmen Hotel & Spa. Guachicmontones Interpretive Center is another place to visit that comes recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our El Carmen travel guide
Map
Ramon Diaz Ordaz No.2-1, Ahualulco de Mercado, JAL, 46750

What's nearby

  • Terraced fields, a town, and mountains in the background.
    Guachimontones Archaelogical Site
    30 min drive - 9.0 miles
  • Teuchitlan Arches
    24 min drive - 7.4 miles
  • Teuchitlan Plaza
    27 min drive - 7.1 miles
  • Teuchitlan Square
    27 min drive - 7.1 miles
  • Guachicmontones Interpretive Center
    28 min drive - 8.6 miles

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL)
    104 min drive

Restaurants

  • La Choza Mayahuel
    12 min drive
  • Carnitas El Michoacano Ahl
    10 min drive
  • Tacos De Borrego Y Lechon
    10 min drive
  • Cazuelas Grill
    11 min drive
  • Restaurant Monte Carlo
    11 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 8:00 PM at scheduled times and on request
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 470 for adults and MXN 470 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Don Bocho

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Mini golf
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Steam room

Accessibility

  • No elevator

More

  • Banquet hall
  • Built in 1722
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 470 for adults and MXN 470 for children
  • Airport shuttle fee: MXN 4500 per vehicle (roundtrip, maximum occupancy 10)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Hacienda El Carmen Hotel & Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–6:00 PM.

Is Hacienda El Carmen Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Hacienda El Carmen Hotel & Spa?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hacienda El Carmen Hotel & Spa?

Check-out is at noon.

Does Hacienda El Carmen Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–8:00 PM on request. A fee of MXN 4500 per vehicle applies.

Where is Hacienda El Carmen Hotel & Spa located?

Set in Ahualulco de Mercado, this family-friendly hotel is 7.3 mi (11.8 km) from Guachicmontones Interpretive Center.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hacienda El Carmen Hotel & Spa Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 299 out of 381 reviews
Rating 8 - Good. 57 out of 381 reviews
Rating 6 - Okay. 17 out of 381 reviews
Rating 4 - Poor. 4 out of 381 reviews
Rating 2 - Terrible. 4 out of 381 reviews

Reviews

Verified

10/10 Excellent

Elda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for six nights, and it's was great. The food was amazing along with the staff. Monica made us feel like family she was so friendly.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

itzayhana

Beautiful space , clean everywhere , friendly , accommodating, delicious food, nice pool, beautiful views
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness
This was my 4th stay at Hacienda el Carmen. As usual, it was perfect. Delicious food great spa treatments and friendly staff!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and friendly. The whole place was clean and worked well for our weekend stay. I highly recommend it.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jodie

Liked: Cleanliness, amenities, property conditions & facilities
The entire Hacienda was magnificent. I’ve stayed in some pretty nice places, but this place was next level. It’s amazingly preserved, holds the charm and character of history everywhere you look. The staff are so nice and I can’t speak Spanish but we had lots of fun using the iPhone translators. The horses and animals are well kept and healthy, the owner Monica whom I got to meet and spend time with, made me feel part of their Mexican family :)
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Elva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely beautiful, the food was great, and the staff was amazing.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is my retreat when trying to disconnect and recharge! Let me say that this place isn’t for everyone! It’s a place for resting, so curfew is 11:00PM to allow every guest to rest. I love this! The property itself is a historic landmark, well preserved with modern upgrades done tastefully and practically. Air conditioned rooms, pool, jacuzzi, spa, gym, restaurant, bar, horseback riding, gaming tables etc. the rooms are exquisitely decorated with the charm of the era, and a couple of tasting bottles of the house made rum awaits on arrival along with snacks. The property also offers free tours of their rum distillery to guests along with rum tasting. The restaurant is fantastic! The menu changes daily so it allows you to taste several dishes during an extended stay. Their T-bone steak, jicama ceviche, guac and carrot cream soup were incredible! Hospitality here is above and beyond! Every member of the staff from the reception to the restaurant, spa and stables is serviceable and willing to do whatever it takes to ensure every guests has a great experience. The pool is nice and warm to spend the day relaxing. The spa is addictive with treatments that leave you wanting for more. Mary was my therapist twice an did a fantastic job! My favorite was the hot stone massage, but heard from friends the facials were the best they’ve had. We love animals so having horses available daily for riding and visiting with the farm animals was so much fun. So much soul!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was adorable and unique. It was surrounded by beautiful antiques that took me back to yesteryear. The staff was exceptionally friendly and accommodating and we all had a magnificent experience at the health spa where we were treated like royalty. I will to return and stay at a different room every single time. Congratulations to the owners on such an exceptional property and unique surroundings.
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Saul Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a beautiful Hacienda from the 16th century with a building from the 18th century. Very well kept and maintained, clean all around. However, expect a lot of critters since it is located in a rural area. Some staff were nice and others were indifferent and less helpful.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda El Carmen is a rare gem! an oasis of tranquility where time slows down, and every visit is more magical than the last. This was my third stay, and each time, the experience somehow becomes even more extraordinary. The property itself is breathtaking, a beautifully preserved masterpiece that transports you to another era. But what truly makes it unforgettable is the people. The owner personally connects with each guest, and the entire team embodies genuine warmth and impeccable service. It’s a level of hospitality that feels almost lost in today’s fast-paced world. Mornings are extra special with the sounds of the birds, horseback rides through the serene grounds, interacting with the donkeys and geese, and the stillness of nature around us. The spa is beyond indulgent, offering treatments that melt away stress in one sitting. And the food? Absolutely divine! Every meal is a masterpiece, showcasing the rich flavors of Mexico in the most exquisite way. Just over an hour from Guadalajara, this is more than a getaway, it’s a sanctuary! If you're searching for a place to truly unwind, recharge, and be immersed in authentic Mexican hospitality, look no further. Hacienda El Carmen is simply paradise.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a fantastic time in the Hacienda. It is highly recommend if you want to relax and connect with yourself.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Valente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very nice historical and great service and great staff
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Eduardo Eder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hacienda, it was an amazing experience ❤️
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet retreat in the countryside to get away of the everyday rush, no TV in the rooms, good WiFi, the personnel attentive, you feel at home since arrival!
Our room
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff was very friendly.
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent relaxing hotel and spa. Great grounds beautiful attention to detail, my only sadness was the pool was closed during our stay :(
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
An annual visit for my family. Each visit better than the last.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful place!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique place to stay.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities
Beautiful place
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Xóchitl Micaela

Excelente
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
A very beautiful old Hacienda with pleasant gardens and well kept grounds. They have a great spa with very relaxing atmosphere. We have stayed here several times and always enjoy ourselves.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to visit. The hacienda is beautiful. Staff is awesome.
Stayed 1 night in Sep 2023