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Hyatt Place Aguascalientes/Bonaterra

Property class: 3.5

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Photo gallery for Hyatt Place Aguascalientes/Bonaterra

A swimming pool with lounge chairs and umbrellas, surrounded by a building with multiple floors and balconies. - Hyatt Place Aguascalientes/Bonaterra (Aguascalientes)
A hotel room with a bed, a desk, a chair, a lamp, and a window with blinds. - Hyatt Place Aguascalientes/Bonaterra (Aguascalientes)
A multi-story hotel with a prominent "Hyatt Place" sign at the top. - Hyatt Place Aguascalientes/Bonaterra (Aguascalientes)
A modern bar area with a granite countertop, bar stools, and pendant lighting. - Hyatt Place Aguascalientes/Bonaterra (Aguascalientes)
A hotel lobby with a conference room, a seating area, and a door leading to another room. - Hyatt Place Aguascalientes/Bonaterra (Aguascalientes)
Take advantage of a free breakfast buffet, a terrace, and dry cleaning/laundry services at Hyatt Place Aguascalientes/Bonaterra. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, Accessible, Bathtub (2 Fullbed & 1 Sofabed)

A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.

Room, Accessible, Bathtub (2 Fullbed & 1 Sofabed)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

A hotel room with a large bed, a desk, a chair, a sofa, and a television.

Room, 1 King Bed with Sofa bed, Accessible (Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Fullbed & 1 Sofabed)

A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.

Room (2 Fullbed & 1 Sofabed)

9.2 out of 10
Wonderful
(31 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, a sofa, and a television.

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(26 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Fullbeds & 1 Sofabed, Specialty)

A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.

Room (2 Fullbeds & 1 Sofabed, Specialty)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Speciality)

A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.

Room, 1 King Bed with Sofa bed (Speciality)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Fullbed & 1 Sofabed, High Floor)

A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.

Room (2 Fullbed & 1 Sofabed, High Floor)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

A hotel room with a large bed, a desk, a chair, a sofa, and a television.

Room, 1 King Bed with Sofa bed (High Floor)

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Aguascalientes, Hyatt Place Aguascalientes/Bonaterra is near the airport. Temple of Encino and Aguascalientes Government Palace are local landmarks, and some of the area's attractions include Discover Interactive Museum of Science and Technology and esus Maria Romo Recreation Park. Looking to enjoy an event or a game while in town? See what's happening at Victoria Stadium or Parque De Beisbol Alberto Romo Chavez. Visit our Aguascalientes travel guide
Map
Jose Maria Escriva de Balaguer 1073, Col Villas Bonaterra, Aguascalientes, AGS, 20296

What's nearby

  • A cityscape at dusk with illuminated buildings, a Ferris wheel, and mountains in the background.
    San Marcos Fair
    15 min drive - 4.8 miles
  • Meridiam Park Aguascalientes Shopping Center
    2 min drive - 1.5 miles
  • Plaza Vestir
    3 min drive - 1.2 miles
  • Monumental Bullring
    16 min drive - 4.8 miles
  • Ojocaliente Hot Springs and Spa
    22 min drive - 5.7 miles

Getting around

  • Aguascalientes Station
    17 min drive
  • Aguascalientes International Airport (AGU)
    16 min drive

Restaurants

  • Thunder Wings
    4 min drive
  • Tacos El Cuñado
    15 min walk
  • Birrieria Lu
    5 min drive
  • Don Porfirio Cantina
    3 min drive
  • Starbucks
    2 min drive

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  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 667 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall

Room amenities

Bedroom

  • Bed sheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from August 17 2026 to December 1 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 298 per pet, per night
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: MXN 298 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hyatt Place Aguascalientes/Bonaterra have a pool?

Yes, this property has an outdoor pool. The property will be renovating the pool from August 17 2026 to December 1 2026 (completion date subject to change).

Is Hyatt Place Aguascalientes/Bonaterra pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a fee of MXN 298 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Place Aguascalientes/Bonaterra?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Place Aguascalientes/Bonaterra?

Check-out is at noon.

Where is Hyatt Place Aguascalientes/Bonaterra located?

Situated near the airport, this hotel is 0.9 mi (1.4 km) from Plaza Vestir and within 3 mi (5 km) of Meridiam Park Aguascalientes Shopping Center and Teatro Aguascalientes. Discover Interactive Museum of Science and Technology is 2.5 mi (4 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Place Aguascalientes/Bonaterra Reviews

9.0

Wonderful

9.2

Cleanliness

8.2

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 566 out of 861 reviews
Rating 8 - Good. 187 out of 861 reviews
Rating 6 - Okay. 52 out of 861 reviews
Rating 4 - Poor. 24 out of 861 reviews
Rating 2 - Terrible. 32 out of 861 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, friendly staff, breakfast was good.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service
The first day I arrived very late at night due to a flight delay, and the AC room was not working properly. I woke up at 4am and stayed awake until morning time, when I contacted the front desk. The maintenance technicians fixed the issue, but after the AC ran, a lot of dust came out from it and got on my food and clothes. I suggested a change of the room, and the manager never faced me even though I asked the receptionist to have a talk with him. Avoiding a client won't resolve an issue. I love the attention from the employees who put a lot of effort into clients. However, the pool needs to get cleaned. I used it, and the tiles are missing, and the pool has created algae due to the water not being treated properly. The pool only added a lot of chlorine. It is very uncomfortable to use it.
Stayed 8 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Good stay

Hotel Review: Had a pleasant stay at this hotel. The room was clean, comfortable, and well-equipped with all the necessary amenities. The location was convenient, making it easy to explore the area. The staff was polite and helpful, ensuring a smooth check-in and check-out process. While the breakfast selection could have been better, it was still a decent start to the day. Overall, a good place to stay for a comfortable and hassle-free experience. Would consider returning.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay very nice place awesome breakfast 👌
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo exelente
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 15 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt hotel is a top 5-star hotel. It was good to stay here.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to FNSM festivities! Clean hotel!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Love the stay and hotel
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Staff & service
I had to cancel my trip due to personal reasons and was not able to reach any one to help me reschedule or cancel my booking Expedia attempt contacting them and had no luck either
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente place and good service overall but room service (ordering food) took 2 hours and we had to cancel, and the pool had the water freezing cold
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, the staff were excellent. The hotel WiFi needs an upgrade on security and a stronger signal . Decided not to use it because of these issues.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 6 nights in Nov 2025